The guys that work here are always friendly and super helpful. I havent been disappointed once with them. I would rate 5 stars, but most people just scroll past a 5 star review.
Always a joy to go and find great games at greater prices
Better ingredients, better pizza, Papa© Johns©®™©©©™™™™
Super friendly and helpful staff. They have such a wide variety of games, its exciting.
Good selection of games fair pricing
My Boy Ernie and Jean Luc take good care of me. Helped my son and I build back up our pokemon card collection! Also go there for games every now and then. Helps if youre a pro rewards member. $5 voucher every month really helps
Dexter is a very Friendly and helpful employee! Always goes out of his way to help customers get what they want! Super 5 STAR employee!!*****
I was trying to get the Flapple Gamestop promo I was first in line the store did not get any but the guy/store opener was nice about it and sent me to another Gamestop
Got to love those Funko Pops!
The staff are super friendly and knowledgeable. Great selection of products. Everything a nerd/geek like me could ever need. Love the location.
Its great i love the customer service its amazing the only thing I dont like is the small selection of games but they still have good games on just wish that they more games to choose from
Its freaking Gamestop man, cmon!
Arrived at 7:18pm on Saturday, and they were closed already. Called twice and was hung up on twice.Google must be wrong since Google says they close at 8pm on Saturday.
Unorganized and misleading. They had multiple signs posted for discounts, but the discounts didnt apply to the products that they were posted at. Was going to buy 3 items, (all in areas where discounts were displayed) but when I went to purchase them none of the items were discounted. Walked out with nothing.
At both game stops employees were very helpful here on Merced and in Turlock thank you Andrew on Gerr road for your help
Ive come into the store several times. The staff has always been super nice, knowledgeable, and helpful. Today though, today was simply amazing. Martin was super amazing and Arthur was super cool, but would be cooler if he listened to Martin about the game we talked about.
Life is a serious GameStop 😂
I visit this establishment fairly regularly, they are always very friendly, have great customer service and vast knowledge of multiple platforms. They chat with my kids and make them feel welcome and always makes for a fun visit with my family. Thank you all for being awesome.
I love this GameStop. Its close to my house and Sees candy is right next door. My girlfriend and I divide and conquer. I go here and she goes next door.The staff have always been friendly and helpful when I have questions regarding anything associated with the latest and greatest in video gaming.
Good customer service and helpful as much as they able to.
These guys are on fire. As a 45 year old guy, I need help finding gaming gear for my kids. These guys crush it. Knowledgeable and friendly staff who are cool to the kids who go into the store. Arthur at Geer Rd does a great job.
Alex was incredibly helpful and kind, making my purchasing experience great! The other Alex sat there and made coy remarks about dogs. Meet them both, and you decide which one was the better employee.
Every time Ive been to this location, something goes wrong... wrong price on a sticker, cant get my information right, they try to explain something and end up confusing themselves (and me with them) etc. I give them 2 stars for at least being able to (eventually) explain where the mistake was made... its always on their end however. I recommend not wasting your time here and going to the location on Countryside in the Target shopping center instead.
Ive never had such unpleasant service at any game stop, in my entire life. My little nephew is staying the night for only ONE night. I see him about 3 times a year if Im lucky. They close at 10, I got there at 10:01. My nephew and I waited at the door in the cold for about 2 minutes after knocking kindly on the door. The cashier, a young American man with brown hair and a beard wearing glasses unlocked the door and said he cashed out already. My nephew asked him please and told him we just wanted 1 specific game but said he couldnt. Its not that he couldnt, its he wouldnt. He could have and nobody can cash out in 1 minute!! That is ridiculous, I will never go here again. Bad service and rude workers who break a little kids heart right before Christmas. If I can rate a 0 I would.
GameStop website continues to lie about games they have and consoles they have for sale.
Employees are so nice and informative but They don’t keep in contact wit you at all. I pre-ordered some Funko Pops from them several months ago. They say they will call you when the order arrives but they ended up giving my pops away. if you don’t pick them up when they get there “because you are just sitting outside the store for months waiting for the shipment” they just sell them.
Excellent customer service. I have never been happier with a store before. Never once have I been treated badly or rude. Keep it up!
Good service.
Smaller store. Staff is friendly. Pretty good selection of games. Selling anything there is not recommended though unless you like getting 3% of value.
Our favorite location, they are always knowledgeable. They do seem understaffed usually, but the wait isnt as bad as other locations. The store is also well-organized.
Always pretty friendly, good selection of items. Unfortunately their higher ups make the employees push products and services at checkout, but I dont blame the cashiers. Poor amount of cash for traded in games, but Im sure everyone knows that by now. Overall, not bad.
Never had a bad experience with this game stop. They are extremely friendly and are very helpful. I really enjoy this game stop
This is my Local Gamestop. This Gamestop is pretty great, they always answer any questions I have and their deals are pretty great, but Im taking 1 star off due to a past experience.
Great place and very helpful staff
My son loves coming here
I lover video games and gamestop is one of the best places to go but watch out for the games which arent in a case and are in paper because many of tte times i had to return them because they were broken
Pretty disappointed with my recent dealings withGamestop - Geer. Had previously pre-ordered somefunko pops and waited for the call when they camein. Never received a call. Finally when i received a callfrom one of their employees they informed me that ifi wasnt interested in the pop they would be selling itoff. Confused I told them that i was still veryinterested in the pop and had never received a call orvoicemail that my order was in. They said they triedcalling me twice over the last week. Checked myphone log. No incoming calls from Gamestop - Geer. Ifinally picked up the pop and the box was damaged. Itried to ask for another one and they said theresnothing they can do for me. Being a collector andreceiving a damaged box is pretty annoying. In thepast Ive dealt with awesome staff that know me as acollector and always made sure my needs were met.Now, not so much. May be taking my businesselsewhereUpdate: went back today (10/26/19) gave them the benefit of the doubt and thought maybe my last experience was a one and done situation. Not at all. Costumer services was really low from the minute we walked in. Tried buying another pop that was top shelf and outta reach. Requested to buy it. He gets me a damaged one, scans it and tries to sell it to me. Thankfully i checked it out before buying and noticed. I requested another one. He goes to get another one and with no care, knocks one down from the top shelf. Luckily it wasnt damaged. I give up with this location. Will be driving cross town and going to countryside drive location from now on.
Great atmosphere
A great crew that is constantly working to provide the best and most personal experience possible, and their effort shows!
Favorite place to go trade in games to get the new ones coming out also love to pre order games employees,are friendly and tell you whats needs to be known
The wait was long. And the pasta shrimp plate we got was all pasta ir has 4 shrimps and for the price no more will i go thete. Sizzler here i come.
Gotta love going into your local GS and they know you by name.
The workers in here are really helpful and friendly. Would truly recommend to friends.
Friendly staff. They know their stuff. No issues. Staff member named Kayleigh there, very cute.
Amazing customer service to help save money and still get what your looking for
Screw gamestop... I had to sell some games (I know bad idea) but I needed the cash ASSP, so I downloaded their stupid friggin app and checked how much I would get on both basic membership and Pro since I wasnt sure if my membership expired or not, and with pro their app said Id get about $56, and without it was somewhere in the mid to high 40s, and when I get there theyre all like I can give you $35 in cash when I explained to the that their own app said I should get X amount they didnt care but since I NEEDED the cash I accepted it.Long story short. IF you EVER need to sell some games, consoles, accessories, or what not NEVER EVER EVER sell to these guys, let their business fail like its currently doing and let them BLEED.The guys at the shop were nice enough but their store policies are ANTI-Consumer. The only reason it gets 2 stars and not 1 is because the employees were fairly decent guys, thats their ONLY saving grace.
Awesome customer services!!! Products available were great to choose from.
There have very good customer service & go out of their way to help you.
Fantastic customer service, knowledgeable staff, very polite, service as quick as can be.
Love gamestop. good customer service
Pretty quick in and out not so packed like other gamestops has what u need most of the time
GameStop is the best place to get games and sell your old games .
In and out very quickly, staff helped find game quickly.
The employees was very helpful, and knowledgeable, about every games and items they have in the store.
Good place to buy some games
My go-to GameStop in Turlock, great staff
Trade in rip off
These guys are amazing fair and honest and so knowledgeableDont go anywhere else for any gaming needStay away from the monte Vista locationWorker named Brandon didnt know where a serial number was and wouldnt buy our brand new 3DS because of that and only offered 60 bucksGeer road offered 100 and knew right where the serial number wasDont waste time and money at monte vistaOnly use Geer road they are awesome guys !!!
Friendly employees but didnt seem too knowledgeable. I was trying to buy some old school games from them that required different controllers they didnt have, nor did they have suggestions other then it should work without it. It did not.
Great place friendly staff!Both Turlock Gamestops are awesome
Screw this store and their backwards Polices. Best buy here I come
THE BEST STORE EVER HAS ALMOST EVERY SINGEL GAME
The people who work there are friendly and knowledgeable.
Great service. They know there older games too from my Sega Genesis days.
The guys are always so helpful. Im a mom that doesnt know much about gaming and they understand what im trying to tell them haha
Very friendly, store is clean very helpful
Great people who actually care.
My son Hunter Smith is a pro-member and has been for many years. I am very disappointed in the treatment I received from the manager of the Gamestop we always shop at. I called Gamestop right at 10 AM on 12/11th and explained that it was Hunters Mom whom all of the employees are familiar with Hunter and asked if they had the black Nintendo DS XL in Stock and he said yes we have one left, I asked if I can purchase it by phone so I can pick it up because I was having trouble online, he said No, I asked him since you know us and I always buy games from the store can you put it on a courtesy hold for one hour and I will be right down and he said No, I said ok fine Im on my way. I get there shortly after and he smiles real big and says sorry I sold it 5 minutes after we hung up on the phone. This is someone you call a manager, he knows nothing about customer service and customer appreciation. Im disgusted by the treatment I received especially since I called the Ceres, Ca store and she said the last Nintendo 3DS XL was on a courtesy hold for a well known customer. I said how ironic the manager of this store said you cant do that and she said this is for a customer we know very well. Well you lost my business because I went to Walmart and they price matched your ad and I made a 250.00 purchase with games and 3DS XL since your manager decided to treat me with disrespect. I really hope he gets this feedback so he can learn how to treat valued customers. Unsure of his name but he is very tall and sarcastic. The store I am referring to is located at 2960 Geer Road, Turlock, Ca. 95382.
Staff is always friendly and helpful.
Its the only GameStop I come to. Always greet you when you walk in and great costumer service!
I got judged and the staff is rude. Im 11, what a way to brake a kids heart. I will always go to the monte vista one. #YOUSUCKSTAFF
Ok
My boys love this place!
Best place ever nicest people
Good games for trade or purchase.
I would wanna know why cant you return a game that was bought brand new and return it within a certain time frame.....i mean I went to this game stop and I bought a new game but found out I didnt need it anymore so I went back literally the same day but they said I couldnt return it I was helped by some lady she seemed sorry for me but the guy who wasnt helping me and was doing something else went out of his way to tell me they didnt do returns on new games and I dont know if he meant it but he said it with a rude tone and honestly I didnt appreciate it
MY BOYS LOVE IT
Good customer service
Great customer service.
My husband and grandsons favorite store
Gustavo is the main reason I go. Hes a bomb worker👌🏼💯 we even dab together
Very nice, little crowded
Website kept crashing
If you are a gamer this is the place for the lattes
Good customer service
Awesome employees.
Treats my husband like family 😍
Bad calling does not answer
Good games
Love gamestop
Good service
Great Staff
Good
Excellent
Just ok
Close to home
Staff aint that good
Ok
They sell games