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Moose Auto Glass, Inc.
4220 Timms St, Tyler, TX 75701, United States
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Moose Auto Glass, Inc.
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An
Review №1

I had a crack in my windshield right through the driver’s side view. It got to a point within 3 weeks that it began to affect the safety of my driving. Because of supply chain issues, my specific windshield was on world-wide back order with no estimated wait time. Jennifer with Moose Auto Glass found a windshield identical to mine, only problem was it had a sensor on it that my van didn’t have. She got creative and was able to have her technician remove the sensor and disguise the place where it was. You can barely tell it was there and now I have a brand new windshield that met all original factory specifications within 24hrs! She even sent her mobile unit to my home in Bullard to have the glass replaced in my driveway! Didn’t even need to “find a ride”. Thank you to Jennifer and Stephen at Moose for going above and beyond to make sure my van was safe to drive every day. Also, we are safe to take our road trip to see family this month as well, which means the world to me.

Co
Review №2

Friendly, fast and reliable service.

Ca
Review №3

Staff was efficient, friendly and helpful. They did a beautiful job in replacing my windshield and had it done in three hours. It was the most positive experience I have ever had in auto repair. I highly recommend them.

da
Review №4

Really every experience Ive had with them is top notch. They always try to save you money which is a great thing in todays world.

Ri
Review №5

They have the best customer service you could ask for. Jennifer keeps everything running smoothly.

St
Review №6

An impressive shop with about 16 employees. Able to get almost any glass you need, and can do so at competitive prices. Absolutely worth checking out.

Ar
Review №7

I had my windshield replaced by Moose Auto Glass. They did a terrific job: my windshield looks great! And their customer service is absolutely stellar. I would definitely recommend them to anyone who needs their car glass repaired.

Ke
Review №8

The team at Moose Auto Glass was GREAT to deal with. Everyone I spoke to was nice and patient with my remedial questions.I easily scheduled an appointment over the phone. I called the day before the appointment to make certain the part was in. They installed on time and did a great job.If you need glass work done, use Moose.

Ka
Review №9

Jennifer was extremely helpful on the phone. She told everything I needed to know and how long it would take. Job finished fast and satisfactory. NEVER had to have a windshield replacement and if it is every needed I will be back. THANKS TO ALL THE STAFF.

an
Review №10

Great place and very helpful and attentive staff. Fixed my windshield and it looks great!

Se
Review №11

Great service and great people. Work done right!

Ga
Review №12

What a great bunch of folks.They replaced my windshield in just a few hours, replaced my tag, toll tag and even you oil change tag. Thanks guys.

Ho
Review №13

Fantastic service. Super friendly folks who obviously love helping folks. When dealerships told me it would take days to schedule me to fix a broken sunroof (not to mention way more money)- Moose Auto Glass was able to get me in the next day and took care of me quickly and at a much more reasonable rate. Thank you Moose Auto Glass. You just earned any of my glass business. (And any of my friends and family if they’ll listen to my advice.)

La
Review №14

I used your guys service today and everything went wonderfully. Love yall customer service, Thanks Moose Auto

Ro
Review №15

They were super quick with assisting me and made everything very clear :) very nice place! Cant wait to get my car back!

Jo
Review №16

Fantastic. Work was quick, it was done very well, was surprisingly cheap, and everyone in and out of the office was personable and professional. Had an almost impossible to find Mercedes rear windshield replaced - it was in and out within two hours for an extremely reasonable price. Dont bother calling around for prices - just call Moose and have it done. If they arent the absolute cheapest they will be very close, and I personally would rather pay a little more to support a local owned business who does phenomenal work.Hopefully I dont have to come back - but if I do, it will be Moose.

Kr
Review №17

I had an accident last week from hitting a deer. After I hit the deer I ran into a sign post. My windshield was crushed completely in as well as the top of my car. Crow towing picked it up at the crash site and tried to tell me that my car was totalled. I dont have full coverage insurance so needed to be able to get it fixed. I had my car towed to Moose on Monday afternoon and they ordered me a windshield. They also hammered out the top of my vehicle. They called me by 8:30 the NEXT morning and told me my car was ready to pick up. I was stunned that it was ready so quickly. Im a Locksmith so I need my car to be able to work so I was ecstatic! Also all of their customer service is like day and night from Crow. They are the kindness and most helpful. When I arrived with my mother, both of our jaws dropped when we saw how wonderful the car looked. Except for me needed to put a front headlight in you couldnt even tell I had ever had an accident. A few months back they had also replaced my back window. This is the only place anyone needs to come to for any repairs. Thank you to all of you at Moose Auto Glass

Em
Review №18

Extremely friendly, treated me like I was part of their family. They were understanding of the circumstances and got my car in quickly so I could get back on the road in time to go to work. Their lobby was clean while I waited and they were very accommodating.

Je
Review №19

Best price in town finished the work same day and even upgraded my windshield to the GoPro mount windshield for the same price. The staff could not be more friendly.

Da
Review №20

Great experience and quality work.

Br
Review №21

Brandon and everyone that works here is top notch

Be
Review №22

Everyone was polite. They told me it would probably take 2 hrs but it was done in just over an hr. Price was fair also. Def use them again.

Ch
Review №23

Courteous & fast. Pleasant receptionist.

St
Review №24

Great place to get your car windows, tenting and other stuff done. Super cool people, very nice and helpful. Definitely recommend.😎

Ch
Review №25

Great people!! Ive used them for personal business and for business. They have always done a professional job and impeccable attention to detail!

Ja
Review №26

Moose auto glass is a class act and I would tell anyone they are the best I ever dealt with.

Ch
Review №27

Waiting for them to fix my windshield in my brothers car.

Ge
Review №28

Dropped my motorhome today for windshield replacement. Being Monday, they are very busy. Brandon was very helpful in dealing with clients. Left the key to Jennifer after I parked my RV and was told that theyll call me once its done. (More comments on my next update review).Update : They did a very good job, friendly and professionals. Highly recommended.

ma
Review №29

I went in to have my sunroof worked on, thinking it was going to be a long, intrusive process to get it fixed. Four hours later, they called and said the car was ready and provided detailed information on what was done to remediate the problem.Huge thanks to the team at Moose Auto Glass for their efficient and professional service.

La
Review №30

I recently had my windows tinted. The treatment I received was incredible. They went over all tint options and explained everything in detail. My car was done earlier than expected and the price was great. AND THE TINT LOOKS PERFECT! Thank you Moose Auto! I will continue to recommend you to all my friends!!!

ma
Review №31

Exceptional service! I had a sunroof stuck open and I knew when I spoke with Jennifer they had the knowledge and experience there. I believe the cost to repair and the level of service was unbeatable. So glad I called after seeing the reviews.Jennifer, thank you so much for helping find a solution to every aspect of my situation. Truly appreciated.

De
Review №32

I need to get my Windows tinted. I called around looking for someone to do window tint and when I called Moose Auto Glass. They had the best price and the friendliest staff. When I dropped my car off they had it back in a timely manner. I highly recommend moose auto glass.

Ch
Review №33

Very friendly and fast. Reasonable prices on tint, as well! They’ve tinted 2 of our vehicles and we will definitely use them again!

El
Review №34

My 2014 Ford F-150 seems to be a rock magnet! I have had my wind replaced twice already in 3 years. The people at Moose Auto Glass have always been extremely courteous and have always done a very professional job, with absolutely no issues with the installment. They have always had my windshield in stock and replaced on the same day. I would heartily recommend Moose Auto Glass to anyone!

Le
Review №35

I would absolutely recommend using this company for window tint. The staff members are professional and helpful. A courtesy vehicle took me to work while my windows were tinted, instead of having to use an Uber. My windows were tinted in under 2 hours. My appointment started on time. The front desk staff helped guide me on tint shade, very helpful and nice. The building is professional and clean. I will use this company in the future 100% and would absolutely recommend using them for your auto needs. The company I work for uses Moose for our fleet vehicles and came highly recommended. The google reviews speak for themselves. Happy customer!

Ri
Review №36

Very professional all the way. If we ever need a windshield or anything else they do this is the place to come.

Je
Review №37

Best place in Tyler for auto glass and tint! I have used them for years with all my vehicles. Tint is spectacular and has held up for years. Jennifer behind the desk is amazing too. I will keep my business here and you should too!

Er
Review №38

Great customer service and satisfied as always....

Br
Review №39

The kind folks at Moose Auto Glass were able to get me in quickly, and changed my damaged windshield in a little over an hour while I waited in their customer lounge. They do quality work at a fair price, and they make you feel like family while they’re doing it! Highly recommend!

Sp
Review №40

Outstanding customer service. I took a rock on my two week old Porsche. They covered all the painted body parts and interior prior to work. Looked like new when they got finished. The BMW dealer next door uses them exclusively. Highly recommend.

c
Review №41

Did an awesome job with ceramic tint

Ma
Review №42

I’ve been a customer of Moose Auto Glass as long as I can remember, and their service has always been top notch! They always do the right thing and take the best care of their customers. I highly recommend Moose for any auto glass needs you may have!

Mi
Review №43

Its easy to see why this family-owned business has been around so long. They are courteous, prompt, and fair. That is getting harder and harder to find. In a world where things always seem to be more complicated than necessary, its nice to be served by a business that knows how to treat customers right! Chipped windshields, windshield replacement, tinting... they do it all. Recently, they replaced some poorly-done dealer-installed tint with a superior product for a reasonable price. My truck looks great!

Mi
Review №44

Amazing experience getting my glass replaced and windows tinted! Couldn’t ask for a better place with outstanding customer service. I’ll be back soon for some upholstery work. Thank you Brandon and all of the Moose staff for your excellent work.Michael Roach

Da
Review №45

They were professional, fast and very fair on pricing. Will definitely recommend to friends and family.

Li
Review №46

Moose Auto has helped me out twice now and both times were great! Everyone who answered the phone or helped me when I came into their office went above and beyond care. I had my front windshield replaced & a few weeks later had to have a rock chip repair. Both times the outcome was more than perfect! So happy I gave them a chance! I will continue to always go back for anything I am needing!

Ch
Review №47

LOVE this place!!! They are so professional and pays such close attention to detail. They are very efficient with getting what needs done in a timely manner. Everyone is always so friendly and willing to help. I will never use anyone else.

Sc
Review №48

Jennifer did a great job of coordinating my schedule and making the repair process efficient. Super personality and very attentive. Have done business here before and will return in the future when the need arises!

Pa
Review №49

With the unfortunate event of having a rock hit my windshield, I went to Moose Auto Glass for the repair. Upon entering their facility, I am always greeted by the most friendly, welcoming people. They got my vehicle right in and did the repair quickly. I was in and out within 30 minutes. I wouldn’t trust anyone else with my vehicles.

An
Review №50

Was recommended to them to tighten my inside rear view mirror and ended up needing a new one. Jennifer got it ordered and literally was in and out within 30 minutes! They are awesome!!!

To
Review №51

Absolutely the best in the business hands down. From the staff to the service,Moose Auto Glass has never let me down. Prompt,Courteous, and Professional grade all the way!!! Give these fine folks a call for all your glass needs.

Sc
Review №52

Very professional and eager to serve. These guys will go beyond to make there customers happy.

Ra
Review №53

Took my 2009 Toyota Venza in to have the windows tinted. They assessed the car and tinted the windows to my exact expectations. Always a friendly atmosphere with quality customer service, and might I mention that its all done at the right price. Thank you Moose Auto Glass for a job well done!!I will be taking the same car to them in the morning to have panoramic roof repaired as I trust their workmanship. Thank you again and God Bless.

La
Review №54

Mr. Brandon is Awesome.

Ru
Review №55

Have used Moose Auto Glass several times for windshield repair, replacement and window tint and they are the best!! Probably the best customer service that I have ever received anywhere! Fast, knowledgeable, affordable and a great local family owned business!!

Ri
Review №56

Nice, professional people. They did a great job on my window tint on my Ram pickup. They have also replaced a windshield for me, and I have no complaints about my experiences with them.

Ki
Review №57

Service was excellent and we were in and out fast for a rear windshield at a fair price!

Me
Review №58

Love Moose Auto Glass!! They have replaced several windshields for us personally and for our business. They always provide top notch service and the price cant be beat!!

Ji
Review №59

Our family has used Moose Auto Glass to fix rock chips in windshields, replace entire windshields, and tint windows on all of our vehicles for years. Every single experience is just as professional and just as quick. Jennifer and the rest of the crew there make us feel like we are part of the family. My wife and kids dont even have to ask now... if they have a glass problem, they just swing by Moose Auto Glass. I trust them without question!

Ma
Review №60

Moose Auto Glass is great ! Super nice people with excellent customer service. Absolutely saved my day they got me right in on a super short notice when I needed an emergent repair !Their work is impeccable !

Ho
Review №61

Moose Auto Glass, Inc. is a very professional and customer service based business. They are locally owned and operated and ready to service your needs. They fixed the crack in my windshield and I was in and out in 15 minutes during my lunch break. Thank you for excellent customer service!

Ti
Review №62

They are very friendly and awesome to do business with. They are quick and very efficient. I have been using them for years. Would recommend to everyone to use them.

Ma
Review №63

Best customer service..Best Products...they do what they say they will do! They will stay in touch with u through the process! Best auto glass company in Tyler ! No doubt!

He
Review №64

This needs to be your go to company. They are helpful, professional, and excellent in their work.

ch
Review №65

Local business. Local people. Excellent service. Why go to the big corporate owned stores when the people that support our community can do it better. Thanks Moose 𝐀uto Glass all the work you have done for me in the past and I look forward to you taking care of any future needs.

Ro
Review №66

Had the rear glass on our Jeep Grand Cherokee replaced after it shattered. They replaced the glass quickly and helped with insurance claim. They made sure the thousand little pieces of glass were cleaned up inside the door and inside the car. No doubt they do an A+ job!!!

Jo
Review №67

Thank ALL of you at Moose Auto Glass for always providing exceptional customer service, A+ services and quality workmanship!! Always greeted with smiles and kept informed on the progress. Will recommend to ALL my friends and family!!! ⭐️⭐️⭐️⭐️⭐️

Ch
Review №68

I have used Moose Auto Glass for all of my automotive glass needs. This is a family owned and operated business that still believes in the most important relationships it takes to run a business. Christ, Family, and Customers. I would recommend them to anyone in the East Tx area looking for auto glass solutions! Thank you Moose family for serving Tyler all these years!

Me
Review №69

I was broken in to and referred to go here by multiple people. I called them and asked about 300 questions because Im 19 and all this is new to me. they had NO problem answering all of my questions and exceeding my expectations.. they fit me in the day before thanksgiving and told me it would take only an hour. I got there and all the staff was extremely nice and they got my car done in just 30-45 minutes, if that. they even went above and beyond by talking to my insurance to get it even cheaper than what I expected to pay. I will NEVER take my car any where else. It is so nice to have businesses like Moose Auto Glass who are truthful and not just trying to screw you over. This place is absolutely stellar and I couldnt be more impressed!! nice work guys!! you guys rock! have a HAPPY thanksgiving with your families and be safe!!

Di
Review №70

Always has been the best, and still is. Love Eddie and Jennifer, thank you for the AMAZING service as always. Send all my glass, tint work to Moose !!!

Ja
Review №71

Very Professional Business. Staff is very friendly and helpful. Quality of work is outstanding!

Ra
Review №72

The nicest people and very helpful.

Ru
Review №73

Very cordial and professional.

De
Review №74

This Business is owned by my Family.Broke windshield They can fix itSeat cover Torn they can fix itWindows on Your Vehicle will not roll down they can fix that too.Car is hot window tint can cool Your Ride.Locally Owned and operated !!Go see them for Your vehicles needs !!

Do
Review №75

Awesome store and staffing.

Ro
Review №76

A stone hit my windshield and a 3 inch crack became 11 inches. In 55 years of driving, I have had nicks but never had a windshield replaced. Checked for quotes online and Googled for info. Edmund site warned about not using certified installers and safety problems of not using original manufacturer built windshields. Checking that certified installer site found Moose Auto Glass and a Dallas installer. Moose gave me a fair quote and said it would be about two hours. Brandon and Donna were very professional and friendly. While waiting, saw all customers were handled the same way. Clean, well-managed facility that has been in business for two generations. Excellent job with no sign of being a replaced windshield. Safety stickers, toll tags, all replaced. Highly recommend them for any glass work or other services they may do.

Sc
Review №77

Moose was an excellent choice! They replaced the front windshield and back window in my truck and did a great job. Their price was very competitive, I checked with the other auto glass repair shops in town. Fast and friendly service, I will definitely use them in the future!

Fr
Review №78

I have experience with the Moose Auto glass &Trim team with a previous vehicle. I purchased a 2016 Toyota Corolla and they transformed a new car into a beast. Good job guys. They are friendly and affordable and are willing to help your find what type of service you need. Thank You.

br
Review №79

Fast service and ALL employees were some of the nicest people Ive ever met! Would def recommend

An
Review №80

My daughter was just in town from college for a couple days and needed some leather upholstery work done on her doors. Moose got us in the same day we called, did an excellent job at a very reasonable price!

Me
Review №81

Wow, excellent service and reasonable prices, for a quality product! Whats not to love?

Gl
Review №82

I first used Moose Auto Glass in 1975. I was a student at TJC and money was tight. Mr Moose put a drivers window in my 1970 Mustang Fastback even though I was twelve dollars short of the price. This is a family owned company still to this day and I am proud to call them my friends. The Loyalty, Friendship and Honesty makes them a Five Star Bussiness.

Ja
Review №83

They did good and all friendly

Pa
Review №84

Very friendly and courteous and FAST service. These folks are great! Jennifer sets the benchmark!

St
Review №85

Bought my daughter a used car. Sunroof was leaking .. they were able to get the car in right away. And fix it the same day I dropped it off.

Ro
Review №86

Excellent customer service they went above and beyond on fixing my window and tint! Would highly recommend to anyone!!!

Be
Review №87

These guys are great! They always go the distance to get you taken care of and get your vehicle back to you in a timely manner.

sa
Review №88

Great and friendly service. Took my car in to get the windshield replaced. It was quick. The people were all very nice and attentive.

Ta
Review №89

We have had several glass replacements completed by Moose Auto Glass over the last couple of years and their service has been exceptional!

wi
Review №90

I’ve used them on 3 different occasions and each time they’ve have great customer service and their Tech’s are great at what they do.

Bi
Review №91

Some of the nicest people you will ever meet with exceptional service and pricing! You will not be disappointed!

Cy
Review №92

I cant say enough good things about this place. They are professional, do excellent work, courteous and go beyond the call to help out the customer. I recently took my in SUV to have the back glass replaced after it shattered when a concrete header at DFW parking garage touched it as I was parking. Thankfully only the glass was touched. However, my insurance didnt want to pay for glass breakage. Jennifer noticed I didnt have a claim number and volunteered to be my advocate with my insurer. Due to her intervention my insurer decided to cover the glass after all. Thanks Jennifer! And thank you Moose Auto for hiring wonderful people like Jennifer!

De
Review №93

Fair prices, fast service.

Dr
Review №94

Had my sons truck in to get the windows tinted. He us currently deployed and when I ask about a military discount they went out of their way to give us the best deal possible. One employee even spoke to my son via Skype in Kuwait to thank him for his service. They did a great job on his truck!

An
Review №95

Everything was great. Windshield replaced in a timely manner

An
Review №96

This Company is very professional. And they seem to go too great lengths to make sure their customers are 100% satisfied. Thanks for the follow up and making sure all of the work was satisfactory.

Sh
Review №97

Moose Auto Glass came to my work to replace my windshield. They were prompt, professional, reasonable and I highly recommend them.

Dy
Review №98

Great service. Friendly and fast! Called them and my trucks back glass was replaced the same day at a reasonable price. Cant beat it!

ja
Review №99

Moose came out to my office and replaced my windshield and the office worked directly with my insurance. This company knows how to service people that work from 8 am-5 pm and the windshield looks perfect!

Pa
Review №100

Straightforward and helpful

Information
8 Photos
100 Comments
4.9 Rating
  • Address:4220 Timms St, Tyler, TX 75701, United States
  • Site:http://mooseautoglass.com/
  • Phone:+1 903-534-5277
Categories
  • Auto glass shop
  • Glass repair service
  • Upholstery shop
  • Window tinting service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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