I went in to byrider Tyler yesterday just to try and get everything setup so on Monday I could come in and pay down payment and get the car I wanted and instead I left with the car the same day. It was a amazing experience and Matt was amazing. If you are looking for a used car and worried about if you have bad credit or not much of a down payment I suggest you go here and ask for Matt. They have 10 dollar oil change as long as you own the car and they repair the major things for 36 months or 36000 miles and you only pay a 25 dollar copay and if you have ever gotten a used car from a lot you know just how good that is.
So I went to CarMart and got a car. It was horrible!’ They lies so much!! Then my son’s nurse told me JD and I’m going to say I was skeptical. I mean the other place “claimed” to do the same thing!! But let me tell you, I went in and the difference is in the process. Matt was awesome as was Dimitri!! They got me in a dependable car low down payment and I’m happy!! So come join the Byrider family, you won’t be disappointed!!!
Matt Is Really Awesome!!! He Helped Me Get Into A Car With No Problem.. HES YOUR GUY ! Very Affordable
Mr. Matt you have made my first car buying experience very memorable. All staff treated me with almost as much excitement as I had about buying a new to me car. Thank you for being thorough in the details of this process. 5 stars for Jdbyrider. Thank you!
Matt was amazing and very knowledgeable. He answered all questions without hesitation. I am so glad they are here to help when you need it.
David was a great salesperson. No pressure, very knowledgeable about the car we wanted. Jessica in financing explained everything so clearly and she answered all of our questions.
I am very pleased with their service. They were quick and Mr. Matt explained everything in detail. I recommend. They will get you in a car.
Had a great buying experience what David he did everything acre to get it for my car as quick as possible
Service was nice. Matt handled my visit and did great. I’m a first time buyer and they worked with me, so I am VERY pleased with the service.
So awesome! Matt really helped. Works with every credit.
Great car places to get a new car David is a great salesman he help me get a good car and I love it
The whole team was very helpful from start to finish. Donna, Matt, and the whole team were amazing. I had an accident (deer) and they helped me into another vehicle with ease. Matt even made sure I was able to get my rental car back on time! I would recommend JD Byrider to anyone looking for a good used vehicle and/or trying to build credit. I will definitely be back to purchase my daughter her first car for her 16th birthday in June!!
Was great. Very nice. A ton of paperwork though. But if you are looking to build and/or establish credit this is the place
Matt and the whole team at Tyler Byrider were extremely professional and top notch! We never felt pressured to do anything we didnt want, or into anything we didnt need. If youre looking for your next car, come see Matt!
Matt was very attentive to my needs and wants in a vehicle. He worked with me to get me in the vehicle I wanted. All the staff was very kind. They worked with me to set up the payments on my terms. I was able to drive off the lot covered by their insurance so I could get with my policy holder and get my Kia added. They didn’t have what I wanted on their lot so they found it at another center and had it brought to Tyler where it was waiting on me when I got off work on a Saturday evening. I Have found absolutely nothing wrong with my vehicle: I am very pleased.
Great experience, Great customer experience and assistance and they really did everything they could to help and got me into a car that was much needed
The staff and salespeople at JD BYRIDER have been very helpful and courteous. I recommend this business highly.
Wonderful! Matt made sure to cover all the basics and got me in my #1 choice! Will definitely recommend shopping with them and plan to be a long term customer!
I called early February needing a vehicle. I had just relocated back to Tyler from out of state. I spoke with Matt who tried his absolute hardest to get me in a vehicle then. The company requires you be at employment and residence for so long before they can move forward. I waited and bugged Matt SO MUCH!!! I needed a vehicle lol. Once my time was up and I had been at my home and employment long enough he said come in!!He was so professional and patient! Not only did he deal with my persisting calls and text messages he also handled my 2 toddlers with ease as sitting at a dealership isnt easy for anyone... especially children! He got us the vehicle we needed added to our family.Thank you Matt Milling for all of your help as well as everyone else at this location who we dealt with.
David and Dmitri were awesome and made sure we left with a vehicle.. Thank you!!!
I love this place and the staff is awesome. They always do a good job on all maintenance on my car👍🏼
Loved the service and Matt was very helpful... highly recommended to come here they will help you.
Everyone was friendly and helpful. They worked within my budget and got me into a nice car.
Great company will always work with you with repairs.... will always help you if they can like family.
Was looking for a car and Matt at by rider called me said to fill out the application and I got approved friendly staff nice vehicles would recommend them to everyone
Had a wonderful experience. They exceeded my expectations. I love my car.
The jeep we bought from them has had problems from day one. We put it in shop 3 different times in a 3 month period. The last time we came to pick it up because they finally replaced the transmission, but couldnt get even though they told us it was fixed because the check engine light came on. They told us they would call and let us know when the loaner was in but never called. I also filed my taxes with them over a month ago and no one can give me any information.
They were so very helpful when I was in a tough spot.
Matt Milling took care of me and got me in a great car. They *really* do work with bad credit. Love these guys
They were friendly and straight up with customers / well me ..I would do bussiness anytime with byeyder u hava a great crew in Tyler i highly recomend ByRyder ..Great customer service ..Domt know the guy over the crew the. One who gets ur payments ..I was leaving got aggravated he came out in the Rain and asked me to give. Him a chance to show me how wonderfull ur company is ...THANK YOU IN THE TYLER DISTRICT ...DEBRA DUKES ....
JD Byrider is a big joke. They give you misleading information to lure you to come in to their car lot to tell you different information from what was provided over the phone. I did my application over the phone and the finance manager ran my application and then David called and told me I have great news; your approved for a car, and told me what documents to bring in and so I did that and needless to say they went against their words and I ended up not being able to get a car cause they wanted to lie over the phone and tell me something else in person and that they needed something extra..... This place is just a big joke and I would never recommend them to anyone due to the fact of never telling the TRUTH, and making someone drive a hour way to just be turned down after being APPROVED!!!!
Matt did an amazing job getting my wife her car and would not stop trying till he got her into the car she was wanting
Fast and excellent service!!!I love it!!!
David Brooks was great, patient, and helpful. He answered my questions and did all the legwork to get me on my way. Thanks, David.
My experience was excellent. Fast, easy and the staff explained everything very well. David was fun, knowledgeable and assured me that I was making a great choice purchasing with them.
Be prepared to give them 12 references for financing or if you walk cause thats ridiculous theyll call you later and tell you theyll accept 6 good ones. If you got the 12 by all means but CarMax only asks for 4.
Great experience. David Brooks is very good. Thorough and professional.
GotMe in took great care of, got me in a 2016 vehicle! Newest car ive ever owned, Im extremely happy with this company, i highly recommend shopping here, only had to put down 700$! Happy as can be, came in today on 5/25/21 for a oil change, out in 30 minutes😊
Got my second vehicle from them and with no hassle it was a great choice for me and my wife thank yall
Everyone was reallyNice and helpful. They knew exactly what I was looking for. Thank you all.
This by far is the best place to purchase a used vehicle. They really have worked to help keep my vehicle on the road by checking any concerns that I may have. Thank you to the whole Byrider Tyler family.
Really good service well explained how it works. I am surprised how fast I got my new car.Keep up the great service.
David took care of my wife and I. They made sure to work with us despite the fact that we are cleaning up our credit. Thats one thing that separates JD Byrider from other car dealers- they take the time to explain what they are about and why their business exists. Its not your typical dealership, they have made a business out of helping people who really need the help and they delivered on that principle. If youre looking to haggle on prices when youre in a tough spot with poor credit- then youre in the wrong place. On the other hand, if youre looking for something nice and youre on a budget, they will work with you. I was guilty of walking in this place thinking we were going to get fast-talked and pressured, but I was wrong. Let David get you into a car, he will go above and beyond to do his best. Also, I want that $100 referral fee, so tell them I sent ya.
I purchased a truck a couple of months ago which was a very pleasant and positive experience but the battery quit holding a charge. The service department checked it out for me on the spot without an appointment and determined that it was bad and had it replaced in less than an hour. My only cost was the $25 deductible. They also replaced it with a top of the line battery which was much better than the one that was in it maintaining their 5 star rating with me.
JD Buyrider was the best place to get a vehicle, they were patient enough to get me a good deal and into a car I could afford! Nice environment!
Such a great experience!! Listened to exactly what I needed/wanted, didnt try to sell me something I either couldnt afford or didnt like. Very professional! I highly recommend David :)
Every single person in this place was absolutely amazing mr. David told me he would get me in a car and he absolutely did. Recommend anyone to go and see them if theyre in need of a vehicle. Thank you so much mr. David and jdbyrider.
Worst car buying experience ever, held me hostage for 3 hrs, first car i test drive starts smoking and when i returned they put it right back on the lot, then before i test drove the 3rd car they said i couldnt not get a car unless o traded inmy old car which is totalled n undrivable. They deserve -5 stars, stay away they sell nothing but lemons!!
Great people service and warm open hands welcome environment. Matt Milling was great and very helpful in making my car buying experience great. Thanks guys!
Matt milling made my first car buying experience with a dealership wonderful and effortless. He explained everything this the finest details and was very straight forward. The staff was very welcoming and helpful to the fullest extent and help us get in a nice relabel vehicle fast even tho I have no credit. Thank you Matt and everyone for byrider in Tyler
I had already been through hell with my car from another car lot. These folks put me in another car quick and fast. They were very nice and helped me out. Thanks so much.
They are very sweet and they work with you the best they can, you will be satisfied #iloveit
Horrible service only thing it has helped with is credit my car lights are always on they are always to busy as they say I have to wait weeks before they get my car in and when they do it’s never nothing they can find they basically keep pushing u out until your warranty is out and have to pay out of pocket I took my car in months ago asking for brakes they say oh you don’t need brakes but when u go back for the same problem now u have to pay for something new like roaters when I told them I needed brakes the week after I got the car so yes this has been the worst experience ever but I pay my car note never late never a problem with my payments but it’s a problem to get the service they promised HORRIBLE SERVICE WOULD NOT RECOMMEND TO ANYONE
My repair was fast. I was in and out in an hour. The customer service always great! Everyone is friendly.
Matt was amazing he helped me get into a safe reliable car, I am so in love with my car and he made it a quick an easy process.. after me and my husband almost lost our life due to our old vehicle I told Matt that cars can be replaced but my family can’t.. again he was amazing!! Thank you Matt!!
Where do I even begin... they did help us out but, we’ve had the car less then 4 months and we’ve already had so many issues. Had to replace tires and get a new part for the air and heater that has gone out. And now the chip in our key stopped working so we can’t even start it drive our car. And since we moved states we can’t use the warranty we paid for anymore so we’re just screwed. Honestly if you don’t have money to fix a car don’t bother going here. Cause it’ll cost you more in the long run.
Getting my 2nd vehicle from this location!!! Amazing staff, they are very friendly and work with you to get you in a good quality vehicle!!!! If you need a vehicle, go see Matt, my favorite sales guy!!!!
The mechanic shop works hard to please their customers
Matt Milling and the rest of the team at JD Byrider made car buying such a great experience. We have been toting the note for YEARS but that ended today! They offer a warranty on each of their cars. Super friendly staff.. Jeremy and Leann went above and beyond to make sure our experience was top notch! Highly recommend!
Great service and for a good price, they always take care of me without a long wait.
All Jd Byrider does is false advertisements how can you say that they work with all credit types and down payment situations. Got denied for a unknown reason. Definitely wasted my time coming up there today.
David was very helpful and personable.you can tell he is there not just to make money but to help people. Even though it took us looking at several cars for me to find the right fit,he was so patient and never made me feel like I was being a bother.No matter how many cars I wanted to look at.The whole team is amazing and helpful.Thank you guys for everything!🧡 Angelina Martin
Had a great time working with David made us feel right at home and helped me get a beautiful 2009 honda accord so thanks to the Jd Byrider group for making this possible
What a great deal on our car we bought from Byrider,prices are great with that in mind I get a great Im mean great warranty and on top of that $10.00 oil changes and again fast friendly top of the line services!!!! Thank you Byrider for giving me one hell of a wrap around sale,let me say one more thing!!! Im glad I jumped on Byriders train!!!!
Probably one of the easiest and most straightforward car buying experiences you can get. Everyone has been very helpful so far. Easy pay plan. Walked in got the car I wanted for a fair finance plan . You cant beat that 36000 mile warranty either. Thank you Byrider for easy car buying experience!!
David went above and beyond to Assist me.
Matt Milling provided excellent service to myself and Bridget Henderson in the purchase of her first car. Matt was very attentive and accommodating and explained every thing to the T. Matt even made sure Bridget didn’t have to walk out in the rain to test drive cars! The whole staff at JB Byrider were very friendly and made Bridget’s first car purchase experience outstanding.I would recommend anyone looking for a a car in Tyler and the East Texas surrounding areas to Matt and the JB Byrider staff!
David Brooks was every helpful, he went out of his way to help us to get into a vehicle. He was every helpful. Most definitely send someone to Byrider in Tyler to get a vehicle. Thank you for everything.
I have had a very good experience with JDB for a little over a year now. I just had a minor issue fixed there this morning. It didn’t take very long and it was done great. They were very friendly and helpful. Thank you JDB.
I purchased an SUV and Matt Milling was my salesman. He did an excellent job. He worked with me until he found the perfect vehicle for me that fit my budget. I will recommend Matt to all my friends!!!
The process takes a bit of time, but much faster than most. The staff genuinely care about people. The best car buying experience of my life so far. They walk you through every step of the process instead of sitting you in a corner to wait in anticipation. This was my first experience with Byrider Tyler, but make no mistake, my next car will come from here also. The service after the sale goes above and beyond. Nice to be able to have a service department at your service. On a scale of 1 to 5, I give them a solid 10! Great job and a happy dance to the staff. Thank you for great service. Respect was both given and received!
I will say my time here was everything David Brooks is wonderful he got me into a car with no issues everyone was nice and willing to help me get into something i couldnt be more happier thanks and God. Bless each and everone of you
They were awesome. Definitely suggest anyone needing a car go see them
My car buying experience was great. Matt was a big help in finding my new car, and they worked hard to make sure everything was within my price range and like most car lots, they dont pressure you into anything you dont want. A+++ service, would definitely recommend them!
David was very pleasant through the whole interaction and application. What I dont understand is the finance turned me down. It clearly states they work with any down payment and credit level. This place is a joke. Nothing against the sales team, but the finance and management need to be more clear with the fact that they are providing false information.
Our family has had nothing but good service through jd byrider and thank you. Everyone we talked to there treated us like family. Mr. David was awesome in your tyler office. And miss. Donna was great. Thanks again. Love you guys.
David was great to work with. The whole experience was a very non pressure event. Everyone was super nice and the process was quick and efficient. Thank you David, Matt and Donna! I love the new car!
With a minor hiccup in the beginning...David with dogged determination worked with me an got me into the car I needed.. I would happily recommend ByRider to friends and family. Thank you David and Donna.
From the beginning up til now i have nothing but positive feedback about the staff here at the Tyler location. Very friendly and always working with you no matter what the situation!Truely a blessing Thank yall for everything 😇💯
David was very patient with all of our questions and extremely helpful. Best company weve dealt with. I recommend anyone with low or no credit to go there. Theyre very understanding and will work with any one. Couldnt be happier.
David Brooks was so pleasant. His customer service was top notch and I really appreciate his hard work and determination to make sure I drove off the lot in a vehicle that I could afford. I really appreciate him and his team. 10/10 recommend JD Byrider in Tyler.
David Brooks is awesome at byrider i recommend everyone go see him he will help you and male sure you get the car you want very flexible and willing to work with you. David Brooks is the man to see
They were really nice and kind Matt Milling really helped me and he didn’t mind taking the time to answer any questions that I had I highly recommend
Matt Milling is one of the greatest car dealership agents I have ever met. He took his time helping me find the perfect car. I would definitely go back here anytime.
Our salesman Jeff was very kind and helpful. Walked us through the process. It was very easy. They were able to find us the perfect vehicle. There was no pressure to buy. All the office people we met there were very nice and went out of their way to help us without putting any pressure on us. They have the best warranties that I have seen in Tyler. If your looking for a nice vehicle see Jeff and the crew. They will make you feel at home.
Had my car serviced today Larry did the work he is awesome paid extra attention to detail and really listened to all my questions and concerns about my car and answered them in a way I could understand. He went above and beyond to give me peace of mind.
J.D. Byrider is a good place to find a car whether you have good credit or bad credit. I had a reposession not too long ago, and my finances took a major hit, but J.D. Byrider did a good job helping me find a car within my budget. It isnt the best car, but I would rather settle for now until Im able to find something better than continue to carpool with my mom. David Brooks hooked me up, and you should all give him a try next time you visit Byrider Tyler.
Most amazing service!!! No pressure!! Simply worked with me from start to finish!!! Matt was amazing, he made me feel comfortable and let me go at my own pace!! Walked in two weeks ago, gradually got together everything I needed and walking out with my car this evening!! Thanks so much Matt
David was a absolutely amazing in helping me get into a vehicle that I desperately needed! He was very kind, helpful, and knowledgeable. I appreciate everything JD did for me today, and would recommend it to anyone who needs help with a vehicle. Ask for David!
Thank you David Brooks for the awesome car buying experience!
Matt was excellent and helped us get into a vehicle when no one else could
I actually was giving my sister a ride .and got to looking and ended up getting a car as well. So were both leaving with smiles :) david Brooks was our salesman. He was awesome! Very attentive and nice . Made our experience wonderful. I will definitely tell all my friends.
I loved the service from start to end. We were explained everything. Nothing was left out. We were very comfortable getting a vehicle from them. David and Donna, were both very sweet!!! I do highly recommend getting a vehicle from them 💜
The Sales Associate David Brooks was a very nice gentleman. He walked me through the whole process and made it a enjoyable experience. Their staff is awesome!
Jeremy at jd byrider is great. He allways works with me. And they got me back up and going again.
Matt was awesome! Very helpful and informative and kind. Made buying a car very easy and the payments are affordable.
Mr.David Brooks was very friendly and had a positive attitude. He showed me multiple cars and gave me good advice on choosing what was best fit. I dont want you to settle and be unhappy when I didnt like the first car. I drove off in a beautiful decent car that fits me. Im on the road again to traveling hwys and good credit! Everyone deserves a second chance! Thanks
Donna lsham Matt milling I want to thank y’all for everything y’all did for me on yesterday and I am very thankful that y’all help me and got me in a very good vehicle thank y’all so much
Folks at Byrider did a great job getting me into a vehicle I could afford. Fast, Friendly Service. Go by and ask for David super nice guy😁😁