Easy to work with. Quick and thorough. Clean wait area with magazines in good condition (I know you were worried about magazines) Affordable! Thanks
On my way to a doctor appointment from out of town. My low tire pressure light came on. Made it to Bill Day in Tyler and they got me right in. They were super friendly, quick and efficient. I was very impressed. Great customer service! I will continue to use them. Thanks Bill Day! I didn’t miss my appointment either!
I just needed a new tire and alignment after an accident the day before! The employees were extremely helpful and kind! The service was quick and great quality!
Awesome Job, drove from Dallas, to get my Brakes fixed by a HONEST Family owned 3 generations Company.. Great Job done 😊😊😊😊😊😊
We know we can always count on Bill Day Tire to take care of our fleet of vehicles with excellent service.
Excellent customer service! Recommend to everyone!
Very pleased. Came in with a slow leaking tire. Attentive and courteous help and fast repair.
I have been going here with my grandmother since I was a little girl and they are such a great place
Professional service, cant go wrong with them
Truly the best place to buy tires in East Texas. Their customer service is 1st Class!!
This place is awesome! Customer service is over the top. After they pulled my truck out for the alignment I mentioned that it was vibrating when I got up to 65 mph and they pulled it back in and balanced my tires at no charge, I didn’t even ask, they offered!! I recommend them to everyone, great people and great service!
Here is a Shout Out to Richard Lara and his technician. My tire was replaced in less than 20 minutes. Awesome Customer Service. Richard listened to my situation and resolved it immediately. Thank you so much.
I brought a trailer by to have a flat fixed. This tire came with the trailer mind you. I walked to the counter to pay and was given a hand shake and told thank you for coming in. What!? I need to pay for the work done right? I was told, Youre taken care of. Just come see us for some tires. Fluke thing right? Nope! That happened 3 seperate times. Ive learned over the years everyone has high and low prices depending on the brand and what sale is going on at the time. Bill Day won me years ago simply with genuine customer service. So of course every tire since has come from them. Now a set of wheels too.
Service was great. Will return again
Friendly staff. Efficient service
Terrible customer service from front desk. Want be back.
Always great customer service!
I had several nails in my tire the other day and they got me fixed up and back on the road quickly. Great customer service!
I have been going here for many many years I have bought tires in the past and they always rotate and balance my tires for free I always offer to pay for it but they say no it’s complementary. Well on this day they decided to bring me a list of all the times that I have been in there for tire rotations and try to shame me in front of the entire store about the fact that I’ve never bought tires when in fact I actually have bought tires from them. The man was very rude and I told him that I always offer to pay for the rotation But they always say no it’s complementary. So I’m not sure why they were so rude to me. I will never go back here. The discount tire on South Broadway has a much nicer management and staff who will rotate tires for free and not be a jerk to you
Took my 2011 Ford f150 in for front end alignment I was running a little late instead of canceling my appointment they still did it you even though it ran them close to closing time and then when I called with what I thought was a mistake they gladly said bring it back in and checked it out and said it was my tires and they were absolutely correct but they would have been happy to fix it if it wouldnt have been ! They got great attitudes and very helpful and theyre also fast!
They checked out my tires found a nail, fixed it at no charge.God bless them!
Great service! As always a wonderful delightful staff!! The Tire Guy even pointed out a bubble where the people at the oil change missed.. I was out in less than 30 minutes good job guys!
I got my first flat during my freshman year in college. I called my dad to ask what to do & he said, “Take it to Bill Day — they’re good people & they’ll be fair with you.” Over a decade later, Bill Day is still my go-to when I’m having issues with my tires or with my car in general. My dad was right — they’ve always been fair, honest, reliable, professional & courteous. I get the feeling that they treat all their customers as if they’re family. Thanks guys!!
They did the work that needed to be done, without frivolities. They dealt with the insurance company more than I did, and were just as exasperated by them as I was. I never lost confidence, and I never had a reason to question them. Car runs great
I get online to search for tires, your website posts submit for a quote, now im gonna have to wait for someone to contact me, nooo ill search elsewhere, thks joe herrera
We went to our regular mechanic and got a quote for over $800 to replace all the brakes, rotors, and a hub bearing on our car. We decided to take it to a brake specialist for a second opinion. We shopped around and found that Bill Day was the best choice. Thirty minutes after we dropped the car off, we got a call back letting us know that we only needed back brake pads and the hub bearing. Front brakes were good. And Bill Day was able to keep our current rotors in working condition. The cost was half of what we would have paid with our regular guy. They explained to us why we didnt need new rotors or front brake pads and got the car ready for us within a few hours. Customer service was very good. We had a great experience.
I am pleased with their service this morning. I went to them with a problem in my rear tire which can not hold air for one week even. They initially told me it will cost around 15 dollar. But later they found the problem is with the valve and they replaced it free for me. I just thanked and wish for their success. Thanks Bill day tire....
I’ve gone to Bill Day before and always had good experiences but after today I’d give 0 stars if I could. I went in for a new tire before going out of town. I was then told I needed another new tire and an alignment. Okay, then he asked if I wanted to get the same brand that was already on my car. I said I guess, will it make a difference? And I was told yes, it makes a big deal. My total for all was almost $600. When my husband came to pick me up while I wait and I told him, he was floored. Went up there to talk to them because they knew they took advantage of the situation and two of the guys realized why he was coming in and went to the back. Now after driving the car it’s freakin pulling to the side and we’re driving out of town.....so not only did I get taken advantage of now our car is worse off than when I brought It in. Almost not drivable. Ridiculous.
The gentleman at Bill Day have always gone far above and beyond. I consider them my Tire Dads. They have my best interest in mind and have kept my vehicle functioning safely on the roadways for almost a decade.
Came in asked for tires, told about several different tires . Told them put the bestvobes on as this was my wifes car about I wanted only the best for her safety.
The folks at Bill Day Tire Center have always taken good care of me and my family. Those guys dont waste my time or my money. They have never tried to sell me anything I didnt need and they patiently explain the answers to all my questions. No one there rolls their eyes at this woman whose Daddy taught her about cars.
I went for brake check and for new tires. First, I got new tires at a great price, and when he gave me a walk around checking the entire brake system he showed me point by point how everything worked and suggested I did not need brakes yet, so I didnt spend any money on brakes and was happy to spend my money on the new tires there. Very professional and put me as the customer first. I wish more businesses understood this. By saving me money up front, Im going to spend more money down the road, pun intended, with them.
Decent prices and very knowledgeable advice. This is the kind of business that is local that I am happy to support. Sure, TireRack might be cheaper but only by a little and they wont fix a flat or stay late to help a customer as these guys will and have for me.
Very smooth experience here. They worked with me to get a good set of tires at a fair price. They told me what my out the door cost was, and it didnt change. No surprises, and I didnt walk away feeling like I got taken advantage of. Would definitely recommend.
Too dang expensive but good tires
Im from out of town. I went to the doctor in Tyler . When I came out I noticed I had a low tire. Someone told me about Bill Days tire shop. So I go there. They got me right in and repaired my tire at no charge. They were very professional and kind. I would recommend them to anyone. Thank them for their help.
They were very polite and professional. The way they treated me made me a loyal customer. I highly recommend them. Vince
Had a nail in my tire. The repaired it quickly. Very friendly! When I need tires they will be my go to place.
$440 on tires in STOCK ON SALE, we will be done on in an hour, go to eat at subway, come back tires not in stock at any store $663.00 when I left, and guess what another hour and a half. Car is on lift tires are off rims, Saturday close in 1 hour what do you do? Not left with a whole lot of choices. They have you by the Cods
I called before going here to get a price on swapping some trailer tires and the price was very reasonable, brought the tires in and left them while I ran some errands, came back and they were ready to go for the price I was quoted. Very friendly and prompt service and the location is very convenient for me along with the hours of operation.
Ive been a Bill Day customer for at least 25 years. Theyre always personable and accommodating, and theyve never given me a reason to even look somewhere else, even though theyre 35 miles from my home.
Beyond blessed by these guys today! Such wonderful and quick service for a tire repair. We will definitely be back when we are ready for new tires. Thank you!
This is a great place to do business. They are always very helpful.
Very disappointed call them before a 50min drive to this place. They said its $428.00 for four tires plus the alignment. So we drove right away, we even ask them if what are going to pay same price when we got there. After about 40mins of waiting, bad news they dont have that tire ended up paying $663.00 then waited another 2hrs. The policies should change so that customer would not go thru what we did go thru. They should make sure tire is available. So disappointing . Things should change a staff should make sure the tire is available. Poor customer service.
Amazing service. Thank you for taking care of my ATV tire repair...
Great place. Ive been going here since I could drive. Always been in and out in a reasonable amount of time and the prices are much cheaper than any national tire chain company.
Friendly and knowledgable staff. Quick service with great prices.
Terrible customer service. Terrible tires. 18000 miles and sidewall is coming apart. Kevin said its an old tire! Called about it and Kevin hung up on me. Pur a scratch on my front left 1/4 panel and broke the inside drivers door handle. If you want TERRIBLE service/tires, got to Bill Day, they are THE worst.
Good prices, excellent customer service
Love these guys.. If they say I need something, I know I need it!! I absolutely trust them. Great customer service!!
I have had nothing but good experiences from Bill Day. They have fixed flats for free even when I didnt buy the tires from them. Once when I had a sidewall failure they gave me a used tire of the appropriate size for free to get me back to Dallas. (They didnt have a matching new tire in stock and I needed to get on the road.)
Disappointed in the customer service. Did not even finish what I asked for on my car. Felt like I was invisible when I was trying to figure out what was happening. Little personl interaction and all in all, provided no interest in figuring out how to make my car work.Much better garages right around the corner.
I have been a Bill Day customer for many years. Their prompt and excellent services keep me coming back. Truly an asset.
Prompt and courteous service.I would recommend to anyone.
NEVER GO HERE FOR ANYTHING!!!! I took my camaro there to have a valve stem replaced and to have my wheels balanced. they scratched the hell out of my rims. I wish I could post pics so you all can see what they did.
For the last 15 or so years the service has always been great ...professional, prompt, and courteous.
Theyre great friendly personable and fast. I dont take my car anywhere else. Ive been doing business with them for years.
Been using Bill Day for years. Wouldnt go anywhere else.
Nice folks here. They usually will plug a tire for free here. Good service.
Went with a friend to pick up truck and we watched the employee rumage they it like it was own checking out what he had. We told management and they just blew it off. If you go there make sure you have nothing valuble cause it could get stolen.
Been trading here since 1980. Never disappointed.
Fantastic customer service, great prices and they werent afraid to plug a whole in a tire that apparently was to hard for aa certain discounted tire shop.
Good service and friendly and knowledgeable staff.
I had a nail in my front driver side tire and it was leaking. Mr. Wynn got me right in and fixed my tire in 30 minutes. They were busy, but they made time for me. Ill be switching over from Firestone automotive, I like the way they do business here.
Always do a great job
Great, friendly service! ⭐⭐⭐⭐⭐
Great place for your tires needs !!!
In and out, great customer servive
Awsome service and very friendly.
Very nice employees, good service.
Fast, clean, courteous and great prices.
Good folks take care of business
Always friendly knowledgeable service.
Great place!!
Everyone is friendly and helpful
Love. These. Guys.
Super helpful!
Great service great people
Friendly, knowledgeable, excellent customer service!
Awesome staff, will return!
Great quick service.
Always take care of me and my family!!!
Quick and honest service !
Very quick and accurate
Excellent service
Tire leak fixed in minutes.
Always has the BEST SERVICE !!!
Great Service!
I usually deal with David Berry at Bill Day, always have a good experience. Going tomorrow for alignment.
If I could rate this lower I would, had an employee cuss me out when I was told to park my truck in the bay by the manager, never ever will I do business with them again
Friendly,fast, clean
They fixed my flat for free!
Good service
Great customer service!!
Good work
Very fast service
Everything is always the best
Fast, efficient, kind, and honest
To high on tires