This was my first time at this site and Christian walked me through the parts that I was not sure (or had any idea) how to find certain things. His responses were immediate and clear. You are fortunate to have him in your support system.
Christian was great! He helped me choose my toner last week, and, in the meantime the actual printer was the problem and it died, so, my boss in a different state about 1200 miles from me had to get a new printer, so, then Christian also helped me with the quick and easy return of this toner because it no longer was the right one for the new printer. YEESH....but, it really was quick and easy ordering, and then returning!!!!
Christin was very helpful. Replied to my messages very quickly. Lets see how the cartridges are once i get them but customer service very good. :)
Yes my experience with Comboink was very professional and in a timely manner. They also provided problem solving and answers to the problems that I had. Their prices are economical and competitive! And to say theyre on one side of the United States and Im on the other I was very well pleased and consider doing more business with them. I just want to say thank you Comboink!Sincerely, Mcfadden
GREAT JOB-THANKS YES YOU DESERVE A RAISE--YOUR RESPONSE WAS QUICK AND RESOVLED ALL ISSUES QUICKLY-COUSTMER SERVICE A PLUS RATING-CHRISTIAN THANKS SO MUCH-STAY SAFE WITH YOUR FAMILY-GREAT COMPANY TO WORK FOR
CHRISTINE WAS MORE THEN HELPFUL. SHE ISSUED MY REFUND WITHOUT A QUESTION AND I FULLY EXPECTED BLOW BACK BUT THERE WAS NONE. THANK YOU CHRISTINE.
I want to say how pleased I was when I called you I had mistakenly placed my order three times yesterday because I didnt think it went through until the last time. Andre was the one who took care of my problem and said he would credit my checking account for two of the orders. I was extremely pleased at the quickness this problem was taking care of and Im looking forward to receive my cartridges and to get a credit for the other two orders. Andre was kind enough to send me a new link because I forgot to put the name in the first reply.
5 stars for Andre! He was very helpful with my order. I have been using ComboInk for years & have been very happy with their service & the cartridges that I purchase.
Kind and very helpful sales associate
Junrel helped me through the process of filling out a request for a return label. Much appreciated! thank you.
I had a problem with address my order was being shipped to and Christian Mengullo took great car4 of it. Very pleasant and helpful rep. I really appreciated the help. I will continue to use Combolink.
Very capable, courteous representative.
Arianna was very helpful. I really appreciate it. Thanks.
Christian was very helpful and answered my questions in a relatively short time. Thank you for the chat service. Im sure it helps your call volume to offer this to your customers.
Very pleasant and took the order very quickly.
My chat with Kathleen was a very good one. Kathleen was patient with me to understand what I needed to do and also when I had to re-enter the chat after signing off she sent the information needed again. I would hope to speak with her again should I ever need to.
Jewel Cortez was so helpful reg. a question I had regarding some photo paper. She called the warehouse to find out the answer for me..she apologized for the wait which was not long at all. Because she found out the answer I ordered the photo paper...thank you Jewel !
I have always gotten great items at great prices from ComboInk and never had to use customer service. My most recent order however had a color ink item that would not engage with my printer. We ordered two sets and the second one worked fine. We called customer service and was guided to download a return label. We shipped it back and got a follow-up email. Then we got an email informing us that the purchase price was refunded to our credit card. A+ service and we will continue to use comboInk and suggest it to our family and friends.
Very helpful. And knew what I needed.
I have yet to have a bad experience with this company. My latest order included an ink cartridge that was leaking and I was able to get right into a chat with Junrel to resolve it. A quick picture of the leaking cartridge and a request for a new one was place. Extremely pleased!
I love Combo Ink as I have been ordering from them for a while now. I have never had a problem with my ink. Shipping is fast and convenient. I recently purchased color ink and could not get my printer to print it in color. Im thinking it has something to do with the drivers changing (since its a really old printer) but no fault on the ink. I contacted customer service through the chat box and Andre Totesora was very efficient in helping me obtain an RMA. No hassle at all. I will continue to shop at Combo Ink for my printer inks!
You stood by your word and replaced the cartridges I told you had been lost in shipment. That means a lot. Companies that do that have my loyalty for life. Thanks.
I was very pleased with the support I received from Christian! He answered all my questions in a very professional manner! Thank you Christian!
Kathleen was super quick and helpful. Great customer support.
The people at combo Inc have been wonderful for every order I placed.Ive placed 3 orders in the last year and a half I dont print much. They have fritter ink cartridges for printers that are no longer being serviced by HP anymore. And vape are somehow able to provide their customers with exactly what they need I wouldnt go anywhere else not to mention its far cheaper than buying it HP cartridge for $57 for one color when you can get two packs are two blacks and a color 4 less than that from combo ink who would go anywhere else in my book youd be stupid as hell. Im a combo Inc customer for life and I would really recommend it to anyone theyre five star in my book if I could give them 10 I would.
Fast respond, good work
Andre was a great help to me and helped me so quickly with my questions....I would definitely shop at ComboInk again.
Andre was very helpful and gave me the information I needed. I can now return these ink cartridges. Thank you André.
I just placed an order for multiple toner cartridges for McDonalds restaurants. Tony was very helpful in getting the correct cartridges I needed. We have used ComboInk for over 5 years and are satisfied with the quality and cost of the toner.
I received an order for printer ink that did not fit my printer. In chat assistance today, I was able to fill out the required paperwork, to a degree. When I got to the Optional Request for a picture, to assist in finding my item, it would not let me continue without the picture. I had the picture in my phone and was working from my PC.Then I redid it all on my phone. Still the upload photo did not appear after giving Comboink permission to view my pictures. I was very pleased with the email, that I just got, from Tony which read that he was sending my the paperwork for the return. This has stretched the patience of this 88 year old lady today!!Thank you, Tony for your help in progressing with this return process.
Ken was very quick to respond to my inquiry. He was friendly and gave me a very detailed email with all the information I needed. Very much appreciated! Thanks, Ken!
I made a purchase with which I had an incumbent and asked for double see the same product, I wrote them and they immediately solved my request. thank you very much Andre.
Efficient, fast and accurate service from Andre. 100% satisfied!!
Fast shipping, great customer service from Christian Mengullo.
I could not use the printer cartridges I ordered from Combink as my printer is apparently no longer working. I received a fast and courteous response to my request to return them and get a refund. Andre was very helpful
I interacted with Andre Totesora in my dealings with ComboInk, and I found him to be helpful, professional and polite. This kind of customer service encourages me to do further business with ComboInk.
Andre was very nice and answered my questions quickly, so I was able to get my questions and my order taken care of in a short amount of time. Im looking forward to using your products in the future! Thank you!
I had to phone in for assistance with my order. TONY was very helpful and we completed the order process in minimal amount of time.
I had a pleasant and very quick response from Christian Menqullo today. My request was answered and taken care of faster than ever before. Thanks and I will surely order my next ink cartridges from you, Thanks Christian
I needed to return 7 ink cartridges for my hp 8710 all in one printer. There was nothing wrong with the product.The problem was that hp has changed their software and the printer does not recognize the previous ink cartridges.Comp and Save is sending me replacements and a mailing label. They were so helpful and courteous.Comp and Save ink is a good product at a great price. I have not had any leaky or damaged cartridges. The products arrive in a reasonable length of time.Of course it is always wise to have an extra ink cartridge so you never run out of any color. If any of the cartridges is empty the printer does not print.
Kathleen was so helpful today in getting my HP printer ink ordered for me. I definitely will recommend your company to all of my personal friends. At almost 96 years of age, a person is not as sharp as we once were. God bless you and the entire staff. Jay helped me on the message page, too.
I had an opportunity to speak with Joe, today, about a recent order. Although I have ordered from Comboink before, I made a mistake on my current order, resulting in me receiving ink cartridges that do fit my printer. Joe listened to my problem, assessed what needed to be done in order to correct my problem, and helped me to move ahead with necessary steps to correct the matter. I was completely satisfied with Joe’s product knowledge, his willingness to assist me and his pleasant, helpful attitude. Thank you for excellent service. A satisfied customer, Steve Tibbitts.
Contacted COMBO INK for issue of inoperable cartridge and am Delighted to have been attended by Genalyn Laniohan who as, customer service, reponded to my satisfaction professionally and promptly. Thank You for the results....
Great Customer service received by Andre Totesora . Really pleased.
My experience with the live chat was excellent. Christina was very promp and thorough. Thank You.
PRICES WERE GREAT. AND THE SERVICE I RECEIVED WAS QUICK AND HELPFUL. WILL MOST LIKELY BE MAKING THIS MY GO TO PLACE FOR INK FROM NOW ON
Buyer beware. The ink won’t work with your printer. When you call to return they will charge you to return the printer ink as well as return shipping. That’s if you can get them to send you the proper form which I have yet to have happen. I will be filing a complaint with the Better Business Bureau. This business is not legitimate
Hi there Comboink reps that I spoke to about a glitch I made on my order to them ........Everything went as smooth as silk, surprisingly to me they were more than ready to assist me in a very quick response to my dilemma a ten I say, perfect !!...... !.Go buy your ink supplies here and youll be entirely satisfied and that my fellow buyers is what a seller to buyer relationship is all about ...Since the Comboink company offers such outstanding service, I recommend them highly ....Thanks for allowing me the opportunity to give credit where it is due!
Product shipped quickly. Ink is good quality at a fraction of the price of Canon refills. Will definitely re order!
Okay so the process to order was easy, shipment right on time. unfortunate one of my cartridges was not working for my device however I was able to return for a full refund per customer service. I used the online chat which was fast and efficient on time. I will use them in the future
I talked with Anna today and she helped me install my ink cartridges. She was very helpful and most of all very patient. She was friendly and if I had to call again, I would love for her to help me.
Talked with Kenneth on Chat. PERFECTION! Question answered quickly and he gave me more about tracking etc. Awesome! Thank you! Dean Prescott
I love the combo package you have for an inexpensive price. The inks are great and works just like the expensive name brand ones. I will definitely be using your product and let others know as well!
I inadvertently placed an order, and minutes later I realized I selected the wrong item. I chatted to stop the 1st order and just send the second one and was told it was too late, it had already gone out. I chatted with Junnel today and was told he would email me a shipping label to return the unwanted item. He was pleasant and easy to work it.
My printer stopped recognizing my ink cartridges. I had just placed an order. I needed to cancel, as i will probably have to get a new printer. Christian said he would cancel my order.
Kenneth Daniels listened to me then found the Dell ink I needed! Much better than the little help I received when I visited two local office supply stores today! Thank you Ken!
I ordered multiple ink cartridges & when shipped I came up 1 short, I called customer service & spoke with Arianne, who checked out my issue, contacted me in a timely manner, solved my problem & left me a happy customer. Good customer service at comboink.com, I will order again, Thanks
I had a great experience with Princess. She was very helpful and had a very nice voice.
First time dealing with them and very impressed with service. Ken was very helpful and followed up promptly. A refreshing response in an age where this is rare.
Ken Daniels was very helpful. We had a problem getting our return label, and he quickly arranged to send us the label via email. Thank you
I had an issue with applying the discount code. I contacted the company via Chat. Joana was extremely helpful and was able to have the discount code applied.
Andre, was very polite and a great help. He provided me with the a new copy of the invoice, tracking number, and delivery date. He was a pleasure to work with.
Christian provided very good, prompt help
I ordered ink cartridges for the wrong model and had to cancel the order. I used the online chat and was helped by Jewel Cortez who took care of cancelling the order so that it can be credited to my account. I reordered for the correct one. Looking forward to using these and if they work this will be new go to place for ink cartridges.
ComboInk should re-brand itself as Poor Quality Cartridges, Inc. Even reading their lengthy instructions on all the many, many problems which might be encountered, I found the cartridges to be poor quality. I never did get them loaded in my Brother printer. I had explosive ink cartridges, ink everywhere. I did not even bother trying to do a return, threw them all right in the trash can, as all I would be able to do is put them in an ink filled zip lock bag with ink continuing to flow out of them from the nozzle. I doubt the Postal Service wold have accepted that at all. Dont waste your money on these; go to your local store and get real OEM cartridges.
Andre did a great job assisting me on my order. Polite and efficient!
I received good and fast service from Joana Crisologo.Thank you very much.
Thanks for following up with me, Andre as I didn’t make clear my experience was positive. I’ll use your company again, next time I need ink, thanks to you!Teri
Jay was succinct and prompt with his responses. Couldnt have done better. I trust your product will serve me well. This is my first order.
I order hp cartridge refills today from ComboInk.com. As a new customer I was offer a .15% discount. When I finished placing my order and found there was no discount applied and while I was still on the web site I contacted help though chat. Andre Totesora intoduced himself on the chat line and within a minute or two was able to take care of the problem. I missed a apply code step in the check out process but a refund will be applied to my account within 3 days. I appreciate very much how quickly he was able to resolve my situation.
My CS Rep Jay was extremely helpful and prompt in answering my questions. As a first time customer, I had some concerns which he addressed for me and I therefore felt confident to move forward and take the leap! Officially a ComboInk customer!!
TO WHOM IT MAY CONCERN;...I Am Melinda A. Brider, Not Anne McMorris She Is A Cousin Of My EX-HusbandThat Once Lived With Me... Using My Computer... Please Remove All And Everything Containing To Anne McMorris From My Account Please...
Ken was most helpful to answer my questions and refer me to the link for ordering replacement cartridges.
Great prices and great service. Had some questions and utilized their live chat. Showerly provided excellent customer service and concise answers to my questions.
With the help from Jomar and Jewel, I was able to return and reorder a new cartrage for my printer that was giving me problems. They were very knowledgeable with what was needed for me to get things done. The response times and return was very quick and satisfactory.
This ink product is working very good in my printers and the price to purchase these combo- packs (HP 882C) [3 black and 1 Color cartridge] was FAR BELOW the prices I could get locally. The Price and Quality, plus how fast it was delivered to me, tells it all. I would very much recommend this company to anyone who wants to SAVE $$$$ and get a good product and timely service.
Kenneth Daniel responded to my request to change out an incorrect cartridge shipment in a quick and efficient manner. Thank you for your excellent customer service.
I was able to connect quickly and the representative addressed my request, right away.
Christian was a great help. I was able to get my problem resolved right away. Thank you so much!
Ken was very thorough and detailed and made sure my order was placed and correct. Very good service. TY :-)
Joe has been most helpful on taking care of my situation when I called he was prompt courteous and a pleasant gentleman to work with he deserves his bonus cuz I feel that he has done a great job with me and resolving my issues thank you for the experience Joe have a wonderful day.
They were quick to offer a replacement to be mailed out to me for the color cartridge not being accepted by my printer. They told me I can ship the defective one back with the free shipping label in the new package when I receive it. The black cartridge works great and Im highly satisfied!
Very Knowledgeable young lady. No hassle return, thanks.
Andre helped me with numerous questions and information. Was very polite and helpful
I purchased a pair of replacement cartridges for my Canon ImageCLASS MF249dw laser printer. The first cartridge worked fine—not great, but fine—and I used it until today, when it finally became depleted. I replaced it with the second cartridge, which produced pages with black smudges of in down one side of the paper. I cleaned the printer multiple times, performed all of the cartridge troubleshooting provided in ComboInks notes, both in the box with the cartridges and online, and none of it worked. When I attempted to send the defective cartridge back for a refund, I was told that the cartridge was out of warranty.
I am a repeat customer and highly recommend them. They help you save money and make ordering it very easy. It is fast, easy, and they have great customer service. I had to leave a review because of how much I am saving on ink now. It has helped me a lot and I appreciate it.
Always had excellent and fast service from Comboink. They have a customer service employee Junrel who has recently been extremely helpful in expediting and order to me.
Ken (Kenneth Daniel) was prompt and polite, and solved my problem right away. Highly recommended.
Junrel did an excellent job in identifying the problem and giving a solution to the problem. Thank you Junrel!
Nice discount off retail for my HP61 ink cartridge. easy to use website though offered 15% discount for signing up to newsletter, but the coupon/code was not received until about an hour after I ordered. But still satisfied with the cost.
Junel was fine. Package taking way too long.
Chat representative Kathleen Dela Certa was most helpful in resolving my issue. Please commend her for a job well done!!
The Representative I phoned Anna was great in helping me getting my order done and registering my account..
Ana provided great customer service in getting the correct item shipped to me.
Tony was very polite and quickly gave me the information REQUESTED.
Ink cartridges were an excellent value. I have ordered twice and both orders were delivered quickly and correctly. They are now my ink supplier of choice!
I purchased ink cartridges for my HP psc 750 printer, which are expensive at office supply stores. These were much cheaper. The black cartridge worked great, while the first color cartridge did not. Fortunately, I had purchased another color cartridge at the same time, and it worked fine. I contacted the company and they sent me another one with an envelope to return the defective cartridge, postage paid. I am impressed with how easy they were to work with and eager to satisfy me!
I found a great deal for a combo ink and placed the order. The order and service was fantastic. I received my order within days. I havent had any issues with the cartridges and great quality printing.
Princess went out of her way to replace a unworkable ink cartridge for my HP Printer.Very happy to have it working again.Thank you . Eulah
Great prices. I just placed my first order with them and the experience was very easy and user friendly. I would definitely recommend giving them a look.