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Verizon Authorized Retailer — Cellular Sales
1224 Mall Run Rd Unit 224, Uniontown, PA 15401, United States
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Verizon Authorized Retailer — Cellular Sales
Comments
Ed
Review №1

Drake and Stephanie were great. I went in with a terrible attitude after dealing with the corporate store by WalMart, who lied to me about various things to try and up sell me for commission. The two immediately began to help us and turned into one of the best customer service experiences I ever had.

br
Review №2

Brandon ledgertonDrake swigerMike coll and his trainee JaredARE AMAZING!! spent 4 hours helping me!!!! They all definitely deserve KUDOS !!!THANK YALL SO MUCH

va
Review №3

I recently got a new phone and John Holman was awesome with everything! He showed me side by side comparison of the phones that helped me make the best choice for me. He is very knowledgeable and explained things in detail which was very helpful. I Will continue to go to him for all my phone needs in the future.

Je
Review №4

Wish I could give them a negative star review. Had to deal with both the Connellsville and Uniontown store today. My husbands phone wasnt working, and we needed to get a new phone today. Unfortunately, the Corporate Verizon store was closed today, so we were forced to look elsewhere. The store in Connellsville tried to charge us an additional $30 for the phone over Verizons online price, PLUS another $100 since we were paying cash for the phone (not putting it on a monthly account). Walked out of that store. I was then able to buy the phone directly online with in-store pickup at the Uniontown Mall at the price listed on Verizons site. When I went to pick up my phone, the salesman was less than helpful, and when he found out that we paid cash for the phone, he proceeded to tell us that we would need to pay an additional $35 to them to transfer data from phone to phone. The salesman handed us the phone, after he put on the case and cover, and that was it. No more help unless we paid the $35. I get to now go back tomorrow to the Verizon corporate store because not everything is syncing over to the new phone. This store screwed me last year when I added a line, and they quoted me the wrong price. Now, they tried to screw us again with all the extra fees, which are ridiculous. DONT USE THIS STORE EVER!

Sa
Review №5

This store is amazing. Ian Beck, store manager and the entire team worked endlessly to fix a mistake made by another store. He was very respectful, knowledgeable, and honest! I would never use another Verizon store again - thank you doesn’t seem to be enough!!!!!!!!

Ni
Review №6

John H at the Uniontown Mall store was the best. He helped me save money, get a new device and unlimited data. He made the process quick and easy. I was very pleased with the service I received.

To
Review №7

I just upgraded my phone at Verizon and my sales associate, John Holman was great. He made sure I understood everything and answered every question I had. He went above and beyond to meet my needs and take care of me. Definitely recommend going to see him.

Ma
Review №8

Savannah was awesome. Helped me select a phone, gave attention to detail and had me up and running quickly. Assisted me in retrieving some photos off old phone that did not transfer. This is the only store I will use from now on. Friendly and knowledgeable of products. I even bought a tablet. Kudos to you Savannah and your team!!

Ma
Review №9

We came in to the Verizon store at the Uniontown Mall to inquire about upgrading our current devices. As soon as we entered the store we were pleasantly greeted by the staff. Everyone was extremely helpful and knowledgeable. All of the questions and concerns we had were answered and we were given a plethora of options. Not once did we feel obligated to make a purchase. We left with three new devices and the comfort of making the right choices. I highly recommend this store to everyone in and out of the area. Extremely satisfied.

Fl
Review №10

John Holman was so helpful and very patient with me. Hes very outgoing and very knowledgeable when it comes to his job. I will continue to visit the Verizon store in Uniontown Mall to see him every time I need help or a new phone.

Ka
Review №11

I entered the store with little faith they could help me and found myself leaving with everything I needed. Marcus Lewis and his colleagues were professional and courteous, quickly solved any problems, answered all my questions, and sold me a great phone. Further, he offered great support during my learning curve, encouraging me to call with any needs and skillfully helping with each question that arose . Both the new phone and the price - the perfect fit. Thank you Marcus!

Jo
Review №12

400 miles from home my phone decided to start acting up.. being a long time Verizon customer.. I searched out for the nearest store..Uniontown PA it is.. it was closing in 45 minutes and time was of the essence..Was greeted politely upon walking in.. the young man directed me to another young man named Mike! He was amazing! Even though they closed at 9:00... he stayed until 9:20 with me and made sure I walked outta there with a much needed phone! Y’all should clone these guys.. Best service EVER!Thanks again guys 👊🏻John Nixon

Ki
Review №13

John Holman was wonderful. I had many questions about my new phone and he was extremely patient and knowledgeable. I will always look for John in the future at my Verizon store.

Li
Review №14

After spending 1.16 hours on the phone with Customer Service, with no results, I decided to drive to the Verizon store in the mall. To be honest, I was very skeptical of getting a solution to my problem. Justin, my sales rep, was very patient and very helpful. It took a while but he was able to get my phone operating properly again. He had to do a complete factory reset on my phone and spent 1 and one-half hours with me. He went above and beyond what I expected, as this was not my first trip to the store. I believe in giving credit and recognition to a job well done, and this young man deserves it for sure....(I was not a happy camper when I first got there). Anyway, thank you Justin, and it was my pleasure working with you.

Ra
Review №15

This store is a “””HUGE””” scam! I would NEVER recommend going here! Customer service is a joke and they will cost you money and do unauthorized transactions on your account.Do yourself a favor and go to the “real” free standing Verizon Wireless store at 505 Synergy Dr. Uniontown. They have excellent customer service!

Br
Review №16

Attempted to buy phone here. Asked for Samsung Note 10, they were out but failed to mention it, instead they gave us and charged us for the more expensive Plus option. Bill was $200 more than it should’ve been and no one communicated that they were out. Additionally this is not a Verizon store, it is an independent retailer. Meaning we could not just go to the other Verizon store down the road and exchange it. Sales person was unhelpful and uncommunicative. Had to get manager involved for refund. Additionally they charge additional fees that a traditional Verizon store wouldn’t charge. Save yourself some grief, go to the Verizon store near Walmart instead.

Ma
Review №17

Verizon Wireless at the Uniontown Mall is the absolute best. We just had the pleasure to meet with John Holman, and have never received better service than he provided today. He took the time to reach out to us and offered to save us some money. Who does that?? John Holman does!! I would definitely recommend meeting with him. Thank you!!

Ma
Review №18

We came in for a new phone and I was unsure of what I wanted. The man who helped us was extremely considerate, helpful, and knowledgeable. He had a great personality and made the entire experience enjoyable and easy. I would recommend visiting this store to anyone for their phone and/or accessory needs!

Su
Review №19

John Holman was a delight to work with and extremely helpful. If you need a new phone or help with your account I highly recommend stopping in and seeing him.

Su
Review №20

Last week I was due for a new phone. Without going into all of the details, Ian Beck took care of me. He was phenomenal!! I have to say that it was the first time I had been to a Verizon store that I didn’t feel pressured! He was extremely helpful, pleasant, & PATIENT!! I could say so much more, but space won’t allow. One thing I will say is that he deserves a raise!!! Thank you Ian!! You were super!!

Mi
Review №21

We used to love this store. They were great and had great service. Not so much anymore. Shady practices, and undisclosed fees! Then when you call them on it they get flustered and hang up on you! Oh and not to mention this is no longer a corporate Verizon store which I was not aware of! Just be aware if you do go there make sure of all of the fees they charge. I was charged $30 upgrade fee then an additional $35 for an in store upgrade as it was put to me.

Ma
Review №22

John Holman took care of my dad and me and he was very nice and helpful. on black friday, during the verizon network outage, he made the 2+ hour wait time go by very quickly with his great sense of humor, knowledge of products, and keeping us informed on the updates. he made sure that all customers that came in were taken care of and aware that there was technical difficulties due to the outage. he made a follow up phone call later in the evening to check on us and how we were doing with our devices and to see if we had any questions. he worked his butt off and kept a smile throughout all of the inconveniences with the outage. he’s a phenomenal employee and we were very fortunate to be his customers!

Cl
Review №23

It was time for an upgrade for my phone and my sons phone. I had the pleasure of having Shane, in the Uniontown Mall Store, assist us with our decisions. He was absolutely wonderful. He explained everything and we walked out with our upgrades and we also added a line. Shane was amazing. If anyone is looking for outstanding customer care please visit this store and request Shane. Thank you!

DJ
Review №24

This was an amazing experience- I walked in upset because I wasn’t able to activate my new replacement phone and was immediately helped by Dale.He fixed all my technical problems including my pix, messages and notes —-everything working PLUS updated my plan and now I have a jet pack and a series 3 Apple Watch with cellular- share number with my phone.I feel like Christmas all over again!The other employees were eager to help me also.Very Good experience and highly recommend this Verizon store.Ms. McDonnell

Ke
Review №25

If you are looking to get an upgrade or switch to Verizon I would highly recommend seeing Justin Pfeuffer. He went above and beyond for me and my family. Even in his off time Justin helped walk us through setting up our phones and any other questions we had. He is very knowledgeable, friendly and patient. I just cant say enough good things about him.

Na
Review №26

I recently replaced a phone at the Uniontown Verizon store. I can not say enough positive things about my experience there. Shane and Willie helped me so much, giving good advice, answering my many questions, and making every effort to be sure that I purchased a phone that would meet my needs. They were courteous, knowledgeable, and friendly. I truly appreciate all your help!

An
Review №27

The Verizon representatives (namely, Ian Beck and Jeff) provided assistance regarding my Verizon tablet and I-Pad were very professional, knowledgable and patient. These employees made me feel valued and respected. I applaud Verizons managers in their ability to employ a caring, efficient, personable staff.

Da
Review №28

Terrible experience, the sales people where hounding me as soon as i walked though the door. When I did have questions pertaining to the processing unit internals they had no idea what they were talking about and could not answer my questions. They seemed very uneducated about the internals of the cell phones, the most important part ! I was able to find far better deals as well by just shopping online. Your paying a ridiculous rate for them to set up a phone you can just do yourself in minutes. All their accessories where way over priced as well. Dont go here unless you liked being ripped off.

De
Review №29

My experience at the Uniontown Mall Verizon Store has always been a good one! Recently when I go, I usually am always helped by a young man named Nate. He is always eager to help me and helps me understand anything about our phones/phone plan/billing that I do not understand myself. I recommend this store and Nate! Very helpful.

Te
Review №30

The sales person (Kaitlyn) went above and beyond providing excellent customer service. She answered all my questions, didn’t rush me and made sure I had a comfort level with the phones I purchased. (One for me and another for my hubby...his Christmas gift). She certainly is an asset to this company.

Ke
Review №31

Michael is AMAZING! I have never had such great customer service. He went above and beyond to help me with any questions and concerns I had. I have worked in retail management for a long time and currently own a business, and that is the kind of employee you want to have working for you! Excellent employee!

An
Review №32

My go to place for courteous professional service. Notably Kaitlyn..top notch professional!!.

st
Review №33

Went there tonight to switch phones with my husband. It took around two half hours because there was a defect in one of the phones. The salesman named Shane was great. He tried everything for hours to get the phone to work. I would recommend u go to him if u ever need help . Was very impressed. Stephanie P.

Ta
Review №34

While in the store, my daughter and I had the pleasure of working with Nicci. She helped us make informed decisions for what we needed. She also made sure that all of my data and apps were restored on my new phone. I could not have asked for better service!

Co
Review №35

John Holman was very helpful today. He is very knowledgeable and personable. He was very patient in setting up and explaining all of my new technology. You are very fortunate to have him with Verizon.

De
Review №36

Great time at the store!! Nicky Made sure I had everything I needed to know to make my final choice about switching! Recommend you ask for her if going to this store 👍🏼

Je
Review №37

Wife went there today it was closed maybe permanently?

Dy
Review №38

Nicky was exactly what you hope for when you walk into a Verizon store. Professional, quick answers to my questions and very respectful. One of the many reasons why I think verizon is the all round best in the biz. Most dope 👌🏼

Sa
Review №39

I went into Verizon to get a replacement for a phone I had stolen and Steve Pastierik helped me out and got me the best deal possible and had me in and out of there in less than an hour.He even gave me support after I bought the phone when I couldnt get it to hook up to the wireless here

Di
Review №40

John HolmanWas absolutely the best verizon sales man that I have ever hadI previously was at the other verizon store.Waited 20 minutesNo one came to see me, never acknowledge I was even there.I came to this Verizon store.I was admediately welcome with a smile and kindness.John made me feel welcome and I was importantI told John about my phone problemHe immediately talked with meI told him about my husband wanting to switch to cricketHe said NoI have been a verizon customer for 30 yearsHe changed my plan, gave my husband his military discount.He set up my new phoneTransferred everythingHe helped me figure passwordsJohn took the time with meHad patienceI am forever grateful to this young man.He deserves a raise and a promotionYou have an awesome young man hereI will be backAnd will ask for JohnThank you John HolmanYou made my dayYour AWESOME :)

Pa
Review №41

Michael Lewis was extremely thorough, friendly and helpful. He made the whole experience if buying a new phone pleasant and he was extremely patient in explaining the features and usage of the phone.

Ja
Review №42

John Holman was very nice I got Excellent service He did all he could to help me and I will now see him every time I go to Verizon. Great Guy Thanks John

Wa
Review №43

Very friendly and helpful . John Holman answered all of our questions that we asked and explained in detail . we were very pleased with him and the service he provided us .

Ch
Review №44

A huge thumbs up to the Uniontown PA store and particularly Dale, for helping me with purchasing and then showing me how to get the best use from my new IPad! I never felt rushed and he took the time to answer all my questions.... I very much appreciated his courtesy and care! I am happy to highly recommend this store and of course Dale!

Va
Review №45

We are extremely pleased with our latest visit to the Uniontown Mall Verizon Store! Our sales representative, Jimmy Lipinski, was very friendly and informative about what Verizon had to offer us. He spent a great deal of time helping us, answering all of our questions. My family and I received the upgrades we were eligible for and also added a line. We are very happy with our purchase and with our exceptional service that Jimmy provided!

Ca
Review №46

I recently came into the Verizon store and was assisted by a wonderful guy named Shane. He was very helpful and very nice. I recommend if you go to Verizon, you ask for him.

Je
Review №47

Uniontown Verizon Wireless store had awesome customer service. I bought a new iPhone 7+ and had an amazing sales associate who went above and beyond my expectations. Very knowledgeable and polite. Will recommend to all my friends and family! Thank you!!!

Ca
Review №48

We were very grateful to be assisted by Mike and Ken! They were very professional and thorough in their explanations regarding the transaction we were making with Verizon! They have character qualities that make people great! Thank you for employing Representatives like Mike and Ken to serve your clients! We had a very positive, pleasant and productive experience in your Uniontown Mall, Uniontown, Pa. store today!Sincerely,Corinn and Carol

ju
Review №49

Always seems to be busy, always seems to be crowded. I guess it means business is good, but I dont like that. It usually means that I have to wait longer than I want to. Also, I get a bad vibe walking into this store. Its like I just walked into a private area thats inhabited by a bunch of snooty highschool kids that really dont want to be bothered. They do their jobs and appear to know their stuff, but its an odd feeling none the less. Eh, maybe its just me.

Li
Review №50

Terrific! Couldnt have been treated better! Salesman took sooo much time with my husband and I setting up my phone,explained everything thing . I would highly recommend this store. Best experience ever dealing with Verizon!

Am
Review №51

The guys here were great. Very pleasant and helpful. Answered all my questions and gave me great options. Loved the help.

Lo
Review №52

This was a great experience, the assistant manager was especially kind to my 11 yr. old grandson. I would recommend this store to everyone

We
Review №53

John Holman was extremely helpful in our upgrade. He was kind, patient, and stayed late to accommodate our needs!

Ma
Review №54

I had the opertunity last week to deal with the customer service. I spoke to a gentleman named Gideon. He was very professional. We had small talk an I found out he is a veteran like me which make my very comfortable talking to him. He addressed all the issues I had and even signed me up for a veteran discount I didn’t even know vorizon offered. I have thought about switching carriers but Gideon has gave me renewed faith. #team Gideon, #team vorizon.

Ma
Review №55

Went here to get a new iPhone and the salesman, Nate, provided us with excellent customer service from the time we walked in and he still answers any questions we may have about our new phones. Highly reccomend going to see Nate if you need a new phone :)

Ro
Review №56

I had a great experience and the salesman was very respectful and the salesman answered all my questions

Ki
Review №57

Very knowledgeable and friendly. Answered all my questions and went way beyond to give me the best deal

Ma
Review №58

I have always went to this Verizon for assistance and it hasnt disappointed me yet.

gl
Review №59

Great Service! Quick and easy! I was in and out in 10 minutes.

Ni
Review №60

Shane Hibbs is the best :) (Willie,Marqus,Mikey, and Jeff aint bad either)

Do
Review №61

Was stressed out when arriving at this store, after being at a cooperate store. Kaitlyn Katchur was awesome!!!!!!! Everything went great ended up leaving with 2 new phones.

Sa
Review №62

I visited our local Verizon store today at Uniontown Mall. Needing information on international phone use, I was immediately greeted by Nate. He helped me set up an international calling plan. Nate and coworker, Marcus both provided simple instructions and answered all my questions in a courteous manner.I would not hesitate to refer friends and family to the Uniontown Mall store.

Ci
Review №63

Very welcoming nice helpful crew, had. Everything we wanted. Our sales guy was very knowledgeable.

Mi
Review №64

This store was great at helping me with everything I needed! I was offered assistance as soon as I walked in the door and not only did they find me the best phone for me, they found it at a great price by using some of the retailers buyback services!

Fr
Review №65

Needed service to my phone Justin Baugh was very helpful fixed and explained what happened very courteous

me
Review №66

Went to Verizon to have my sons screen protector put on and the reps were awesome....amazing service wouldnt go anywhere else.....

Ja
Review №67

The staff was very helpful.Glad I came to the store. Staff was great very nice

Ch
Review №68

I always come to the store located in uniontown because they are amazing. They are always so helpful and answer any questions that I have. I have been to other stores and they dont compare. They want to give me a number to call and do it myself. I know that when I walk into the uniontown location that I am guarenteed to walk out a happy customer. Each and every time.

Ba
Review №69

I had a bad experience with a Verizon store in Morgantown and ended up with the wrong device and a bad plan. I went to Verizon in Uniontown mall and Savannah helped me get everything fixed. She was such a professional and even messaged me the next day to be sure everything was taken care of. Great job Savannah! Thanks

Ce
Review №70

Mike Lewis was so very helpful! He is a really great asset to your company! Excellent service!!!!!!

Ma
Review №71

It was a valuable experience today to be actually shown how to operate the tablet we purchased.

Ra
Review №72

Justin P was so super helpful and spent time explaining everything for us.

Al
Review №73

Very helpful and knowledgeable! Would recommend this store to anybody looking for a fun and stress free experience!

Ti
Review №74

I was very. Happy. With service today at store. Treat great ... they was very fast ...... very good employees.

Ma
Review №75

The service and sales reps are awesome! I highly recommend.

Ja
Review №76

I smashed my phone today...went to the Uniontown verizon store. The service was excellent! Appriciate all your help!

Am
Review №77

Verizon is terrible. Ive only ever had trouble with them.

Ra
Review №78

Went in there for quality service, and thats exactly what I received. James sure was a pleasure to deal with!

Wi
Review №79

Very fast and simple service! We definitely recommend this store!

Ja
Review №80

If you go to the Uniontown Mall store, ask for Shane or Brian. They are both knowledgeable, helpful, and extremely patient.

Sh
Review №81

My husband and I visited this store this morning and received exceptional customer service from personable and knowledgeable staff. We wouldnt think of going anywhere else!

Br
Review №82

Awesome people that work there. Very helpful

Ry
Review №83

John Holman fixed the mistakes of others and have me a new plan to fit my needs.

Ka
Review №84

I had an awesome experience and I love my new phone!! Thank you !! 😁

Ma
Review №85

I was here on Monday with my tablet it took about 45 mins. For the girl to fix it

Ha
Review №86

VERY SATISFIED WITH THE SALESMAN AND THE SERVICE.

Tr
Review №87

Very professional, very knowledgeable!!! Will recommend this store to friends!!

De
Review №88

John Holman is absolutely Awesome!!

Ca
Review №89

Good service friendly people

Te
Review №90

Megan is a great asset to your company

Ja
Review №91

Very awesome great job

A
Review №92

Looked at my account, was told to call Verizon. I was at Verizon!

Du
Review №93

Great customer service

BI
Review №94

This place is a damn joke these people will lie to you do not shop here I warned you do not shop here they will rip you off when I bought a phone here they lied to me about my monthly payment and when I went there to make my first payment they stole money from me please for your sake and with my experience coming here do shop here there is one down the road from here go there

Wi
Review №95

Gross paying off pai

Ca
Review №96

Helpful reps

De
Review №97

Marquis was AWESOME!!!!! 💓

Gu
Review №98

Nice

Information
6 Photos
98 Comments
4.4 Rating
  • Address:1224 Mall Run Rd Unit 224, Uniontown, PA 15401, United States
  • Site:https://cellularsales.com/stores/verizon-1224-mall-run-road-uniontown-pa-15401/
  • Phone:+1 724-439-7675
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–7PM
  • Friday:Closed
  • Saturday:9AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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