We hired Abby Floortex Design 900 Merchant Street Vacaville Ca. 95688 to replace all flooring in the entire house $30,281.00 during the process the installer suggested instead of putting the baseboards he removed back on the wall after installing the floor that if we paid for new baseboards $400.00 and 5 gallons paint $260.00 he would pick them up take them to his shop and paint them, he told us it would be a much cleaner nicer looking job we agreed and thanked him for the suggestion, he recommended what type of paint to order and where to buy it which we did, he ordered and picked up the baseboards, we gave him the paint he picked up the baseboard using our credit card number, 3 weeks after baseboards were put back on the wall our painters started the painting process using blue painters tape the painters advised us when removing the tape the paint was coming off the baseboards in strips, when we asked Abby Floortex about it we were told by the sales representative that the deal was made between the installer and myself not with Floortex when I stated that the installer represents Floortex at that point the Floortex Design representative said she would look into it with the owner, a few days later I received an email saying that the owner of Floortex met with the installer and the sales representative and the decision was made that Floortex had met their contractual obligation to detach and reset the baseboard only and it is very unfortunate what happened to your baseboards and that it has caused me to be displeased with Floortex, basically saying they are not concerned about my dis-satisfaction of them not standing behind their promise of a warranty on the workmanship and the quality of their work, prior to the issue with the baseboards peeling we did a walk through with the installer we noticed some issues which he corrected right away, he also mentioned that if we find anything else afterwards we do have a warranty period and all we would need to do is call the sales representative which we did and were denied, we did not ask that all the base boards be repainted just sand and repaint where the paint peeled, while there were roadblocks that came up during the installation process the installer did a very good job of keeping us informed and found work arounds to complete each task, we were very pleased with the entire experience until our conversation about the baseboards peeling, now we are not happy with the overall outcome of the job primarily because Floortex did not follow through with the promises made by the installer that Floortex sent to our home, no ownership or responsibility taken, so now we are hiring a painter to come and do the baseboard painting properly.

We went looking for new flooring in family room and kitchen and front entrance. Floortex has a huge selection and we were able to bring several samples home. We selected the waterproof planks for the kitchen and plush stain master for the family room. The look is terrific, the service was exemplary and we are extremely pleased with our choice. I would recommend this company.

Staff was very helpful in assisting in ordering a segment of carpet for a repair in my home. Thank you so much!!

Ulysses was wonderful to work with! When the original flooring we picked out was on back order, he patiently reviewed our other options until we found one even better! He checked on the installers and came to our home at the end to ensure we were satisfied. All the staff were helpful and considerate during the entire process. We highly recommend Ulysses and Abbey Carpet and Flooring.

My wife and I had searched for over six months for the perfect hardwood flooring. We were looking for something contemporary that needed to fit a few specific requirements. It had to be 3/4”, wife plank, light gray color without V groves. After visiting many locations, we found exactly what we were looking for at Abbey Carpet Vacaville. Bob Ash was very helpful and knowledgeable in the selection of our new floor. We are very happy with the buying experience and customer service that we received from Abbey Carpet.

I have had a great experience working with Shamar from the Vacaville store. She was prompt arriving for the appointment at my home, had more samples than was needed and matched the existing floor in my home perfectly.I am more than impressed with the workmanship and quality of the flooring I had installed in my home office area. Adding new baseboards was a great suggestion and well worth the cost. Adding the baseboard to the bottom of the newly installed cabinets also made all the difference to the professional looking office I now have. The lead installer, Rual, and his partner did awesome workmanship. Top-notch professional job. I am extremely happy with my home office area. Love it!Thank you so much for the great experience. It was a pleasure working with everyone..

We installed all new flooring and carpet in our home in Napa.Selection is excellent. Bob knows colors and is very helpful when you discuss your colors with him. Ulysses worked very hard to be sure we were happy with everything. The floors are remarkably beautiful and the carpet is lush and warm.Couldnt be happier.

We were very satisfied with the serviceprovided by Ulysses. We did have a flawand the carpet had to be replaced andagain both Ulysses and Bob were veryaccomodating. The installation was veryprofessional and efficient. We highlyrecommend Abbey Carpet in Vacaville.

I just wanted to share a little about my experience with Abby Carpet in VACAVILLE, all though I had to have two installment upon MY request and the bedrooms still have to be installed, I am ecstatic with my carpets ! I had a very difficult time picking My carpet and the more places I went to the more and more I was confused . Abby in Vacaville was very patient, knowledgeable and extremely helpful .oh and one important part their pricing is amazing . I will continue to send ALL my friends to Abby in Vacaville . Thanks again

My experience at Abbey Carpet in Vacaville, was great! Ulyses handled the sale in a very professional, yet friendly manner. He kept me up to date on the process, from the time I ordered, through the installation. The installers worked efficiently and did an excellent job!I was so pleased with the people and the service that when my church was planning to install new carpeting, I recommended Abbey Carpet Vacaville. Again, Ulyses gave us an excellent price and the installation was handled perfectly! Everyone Ive spoken to, has been very happy with the new carpet!I would recommend Abbey Carpet Vacaville and all of the associates there very highly.

Excellent customer service! Excellent work with definite thoughtfulness and consideration of our home. Quality work!

I recently had an awesome experience with Abbey Carpet Vacaville. They made things super easy from start to finish. I worked with Ulyses and he was able to steer me in the right direction based on what I wanted and my price range. The installers showed up on time and were fantastic and made sure everything looked perfect. I could not be happier with the look and quality of my floors and the whole experience. Ulyses went above and beyond to make the whole process as painless as possible. This place even wound up being WAY less expensive than some other local places that claim to be “discount” flooring companies. I definitely recommend Abbey Carpet Vacaville and would totally use them again for any future flooring needs. Go for it—you won’t be sorry!

We installed hardwood throughout our home. Rick did a great job!!

Good service. Did a great job..