Came in looking for a new phone unsure of what I wanted but Martha recommend something to my needs and liking along with a cute case and a screen protector. She was the absolute best!! Coming in soon to upgrade my husbands phone as well π
DeMarcus was very kind. Tried to assist as best as he could. Needs some improvement, referred us to the other Cricket store but he has some great customer service. The store manager at the store by the mall knows his stuff and was very helpful, thank you Cricket!!
Martha set me up with my new phone and got me to enroll in the insurance they offer incase my phone gets damaged. I love my case and she put the glass on my screen. She was so professional and knowledgeable. Cricket needs more people like her!!!!
Came in to activate 4 lines and Martha assisted us, she was great and helped out the guy that was there! She is great and we are coming back to add our other line next weekend. Martha thank you so much!!!!
Martha was phenomenal! Switched me over in a heart beat. Thanks so muchπ
DeMarcus has great customer service and Martha was very much helpful! Love my new service and phones. Thank you Cricket for my 4 lines for only $100 CANT BEAT THAT NOWHERE!!!
I wanted to add on a line to my account and wasnt sure how that worked. Lisa not only answered all my questions she helped me get a great phone with accessories at a really affordable price. I was very pleased with the service I recieved!
It was great to see Martha back in the store! She has the best customer service and am so glad to see her back! 5 STARS!
Great super service by Esther Macias and Area Manager Martha!!!
Came in to pay my bill like I do every month and am happy to see Martha back in the store!!! She is so knowledgable and knows what she is doing each time! Even talked me into upgrading to a new phone and I love my new Moto!! π
Very nice salesperson...every time I go in shes amazing!
The new manager, Taylor and her crew, absolutely absolutely positively very helpful and friendly. I love seeing ππSmilesππ, especially amid these rough times were having. Been a customer for quite a few years and glad to have you guys aboard with your great service to your customers.πππ
We needed to combine 4 new phones from 3 different providers...Josh was so great and patient waiting for all customer services for passwords, etc. ...the phones were a little more than was expected but they are great 5G phones. The only complaint I have is the online site, where I tried to purchase a phone...the site sucks, and it cost $100.00 more because I didnt get the online discount for activation. I had to physically go to the store. We were there 2 hours, but no fault of the store.Service is great, would recommend.
Martha was very professional and really helpful made me feel welcome
The people who work at this one are great. The lady was super helpful and broke everything down for us so we would know exactly what we would spend. She was great
Good customer service and prices...
Martha was great! Her customer service is A1 π
Good place they were very helpful
Little lady helped me out, had me in and out in no time! You can tell she the manager and knows what shes doing!!
Bought 2 sims cards and had my replaced by the clerk
Got my new phone!!! Stylo 6!!! The guy did true to charge me twice but he was new so i understand making mistakes!
My husband and I were signed up for the wrong plan. We wanted the 2 lines for 60.00 plan. We were told it was only available for flip phones which was not true. Spent alot of time on the phone with customer service to get it straightened out. Seems like the management tells them to deceive their customers to get them signed up for unnecessary plans that are more expensive in order to make their quotas and pad their numbers.
Awesome service Josh thanks π
How could you not love Cricket it has all you want &need like an Awesome coverage map like Verizon, the latest devices like Verizon, but with Unlimited plans that starts at only $55. Even better get 4 lines for only just $100 on the Unlimited 2 plan. My data speeds never slows down even after exceeding my 22GB allowance NEVER ....Im never switching ...
Awesome customers service!!!
Great staff, affordable phones and inexpensive prepaid plans. I appreciate you all for being patient as I had many inquiries and uncertainty about switching to a new provider, new number and a new phone. Thanks Cricket Wireless staff for an enjoyable experience as a first time patron!
My husband lost his Verizon I phone while in the hospital for a month. I had TERRIBLE service at Verizon trying to remedy. They ONLY wanted to sell me an expensive phone for a 76 year old man. In desperation I ended up with a cheap Android from Wal Mart and located this Cricket store trying to set it up. Austins help was great. I ended up buying him a used I phone online, with Austin explaining it had to be AT&T compatible, as he couldnt operate the Android. Again, Austin was GREAT, really way beyond what I ever expected. Im recommending this Cricket store to everyone I know!!!!!
I purchased an accessory for my phone that was on sale. The clerk overcharged me for the item. He told the manager and she didnt know how to do a refund..She called her supervisor and he tells her that all sales are final.no refund .long story short..no refund.. you overcharged a customer .she nor him knew how to do a refund. I will be calling corporate. Poorly trained managers that cannot issue a refund...and it was their fault. They have lost me as a customer..plus the accessory fell off the phone and will not stick .anymore. did not have it not even a hour!
Awesome awesome awesome customer service. Great service and love the people working there. Always very knowledgeable and very polite! Love cricket.
They were very helpful. I would recommend Cricket on Ashley Street to all my friends. Tony was especially helpful. I would love to buy my next iPhone here! β€οΈβ€οΈβ€οΈβ€οΈβ€οΈβ€οΈβ€οΈ
Great customer service. People are fabulous that work there! Love the service too! Keep up the great work!
Omg where do I start! I love the customer service I received on today! My phone was at a total lost of my thinking for hours an the guys here helped me recover my phone and I didnβt have to spend a penny! Everything was absolutely 1000% PERFECT! I LOVE this location and Iβll always come here for any problems with my phone! Thank you guys soooooo much!
Best cell phone service you can get
Martha was great!!!
Cricket has the best cheaper service then any phone company Ive been with
Outstanding service! The guys at this location rock!
Dont care for them
Best service, sonetimes it gets tooo busy
Great customer service reps
Nice and friendly staff
Stupid service and high price
Great customer service!
Always a pleasure!
Helpful employees
Martha was great! It helped me a lot with my phone problem. Excellent service, thanks Martha!
Martha was very helpful, I love my phone!
Martha was the best and Marcus is very kind!
Martha was the best! Thanks
Oh good selulars and at a good price
Very Attentive and friendly very profecionalGood deal