Mark is awesome!I had a bad motorcycle battery and he helped me find a close match, unfortunately after trying two different batteries they ended up being just slightly too big for my old motorcycle. He helped me with an exchange and was very nice from start to finish!Definitely recommend this location!
When you need a battery NOW or you just cant be bothered to read what it says on your old battery and buying one online. They have a thorough selection, but the prices are high compared to online. The staff has been helpful both times Ive gone in. Generally, only one person working, so go early or late for fastest service. Again, if time is an issue, head here! They know what theyre selling.
I really appreciate the helpfulness, quality products, and timely service that B+B has consistently delivered.
Right part, right price, excellent customer service.
Great service, trustworthy and honest business,10/10 would recommend
Mark helped me buy a new battery for my motorcycle and demonstrated some of the best customer service Ive had in a long time! He deserves a raise!
These guys are great. They answered the phone when I called, and were able to answer questions I had about a quote for a screen replacement on my phone. Yes, it was spendy, but not more so than anywhere else in town, and less than some. And much cheaper than a new phone! Turns out the touch screen can stop working on a cracked screen. They were able to quickly fix my phone (about an hour), and it works like new now! They were professional, and Ill probably end up getting the battery in my phone replaced here when I need it before getting a new phone.
Staff was super helpful with our battery issue and had it taken care of easily. They even had a backup idea or two ready if their fix attempt didnt work out, but it did!
Best customer service ever! your soft ware is awsome.
Great, fast service - installed my vehicle battery right there!
They tried but couldnt open my 2016 Volkswagen touraeg fob to replace the battery
Made an appointment online, walked in a little ahead of time, needed batt. replaced in my phone. Store employees were very helpful and got right to changing out my battery. Very pleased with the service. took about 45 minutes and I was back up and running on my phone.
IPhone 7 Plus battery replacement. Fast, lost cost, effective, helpful.
Helpful beyond normal service. No pushy salesmen, just helpful suggestions.
Update: We showed up and manager said our new key was ordered and was on the way. This wasnt communicated prior to us coming back in but we are still glad it was resolved. Thank you.Store clerk broke our car key. It broke into pieces and is now taped back together. This was about 2 weeks ago. He even admitted that he messed up by saying, We might owe you a new key. I will talk to my manager when he returns in 2 weeks. So we wait but no call back from manager. My husband called yesterday and explained the situation. The manager: This is him (manager) and I havent heard anything about this. Let me find out and will call you. So now we wait...again.I feel like I know what they are trying to do. Which is buy time and tell us that after 30 days, they are no longer liable. I hate to say that but they keep pushing us off.We ONLY go to this location when we need anything battery related so this really puts a bad taste in our mouths. I hope to get this resolved especially because we only have the 1 key and it looks like its going to give out at any moment!
I was well-treated. also - pointed in the direction to take the next step in my dilemma/problem. Also the shopping for bulbs and batteries along with good suggestions from staff were great.
Store was very busy so had to install car battery myself. Salesperson was nice but was only one working so could not leave store to install. I will still shop here.
I enjoy going to batteries plus I used to work I used to work for batteries plus years ago customer service is great product knowledge is good and they dont try to upsell you on stuff you dont need
Mark was great! Tested my battery and alternator. Tested and made sure that my new door key worked. Very friendly
Top Notch service, and vast selection. They also offer a lifetime replacement on the batteries they sell for a reasonable fee. They will put watch batteries in for you for free.
Had what I needed, online order with store pickup was easy, counter person was helpful and quick.
I had a car battery replaced. It was fairly quick considering the fact that one of the cables had a lot of rust damage. On top of that, a comparable battery at one of the auto stores would have cost me much more. Very pleased.
I like the speed at which I can get a problem solved at BPB. I got a battery changed for my key fob and it was cheaper and more convenient than going to the car dealer. Plus, I think you charge much less for a brand new fob than the dealer. If I ever lose mine, which I have before, Ill know where to go to replace it.
Our local Batteries Plus Bulbs store made purchasing a new battery for our boat simple and painless. I ordered on line and received a call from the store when the battery was ready. I then drove to the store and phoned when I was outside in my car. An employee brought the battery out and took the old one into the store. Easy peasy. Never had to get out of the car.The first visit was so easy, I did not hesitate to order from them again when I needed yet another battery for a new trolling motor.
Great place. Awesome deals. Friendly workers
The staff was very friendly and informative. The repair was done in the time frame I was told. The phone repaired is an older iPhone and they had all materials needed in stock.
Got a key fob done for my car. Works great
This is a great store. Employees are super courteous and knowledgable. Best prices on batteries and cell phone repair. The mall kiosk wanted 100...batteries plus fixed our phone for 60 in about an hour! I Highly recommend them!
What a great experience. Our daughters phone was having issues and wasnt operable. We called Square Trade and paid our $85 deductible so we could go get it fixed here. I talked with Miguel and we dropped the phone off. He called later to say that the only issue was a screw/bracket was loose on the inside of the phone and that he had fixed it, no charge and we could cancel our claim with Square Trade. Sure enough, we picked up our daughters phone and it works great and Square Trade has refunded the $85 to us. This will be the first place we go in the future! So honest!
Update: Called Michael the manager and he offered me a discount on a future repair (which is very likely with two teenagers). He was very kind and understanding. Really appreciate him reaching out.Took an iPhone 8 there for a cracked screen replacement. They turned it around in a couple hours. Everything seemed fine. I told my daughter not to intentionally get it wet because the seal probably wasnt perfect after the repair. After swimming, she dripped a couple drops from her hair on the screen and it caused the screen to get vertical lines and about 1/4 of screen stopped working. I opened up the phone to find that the seal hadnt been replaced at all (just some slight remnants of the original one left in places). Very disappointed after $150 spent to get this half-hearted repair. Purchased a new screen from Amazon, did second repair myself and all is fine now.
I ordered online, to pick up in store, they did not ask what store i wanted to pick up at. I assumed it would be at nearest location to me. It was not! I called the store it told me to pick it up at, they were nice, told me i could go to the Vancouver store and pick it up, they have it in stock and they could look up my invoice by name since i already paid. When i got to the vancouver store they were not friendly or helpful. They said they could not do what the portland store said they could do. I had to call the portland store and they called the vancouver store. The check out guy did not even apologize or anything.
I had a good experience. Good product available in stock. Friendly and helpful associate. Nice discount.
This is the place to go if you need a new battery for your watch! Went to Walmart and called Fred Meyer, Walmart couldnt do it unless they sell the watch in store in case they break it, not very confidence inspiring, Fred Meyer could only do it on certain days. I didnt have time to wait! So at 5:30 on a Sunday I went in to battery plus bulbs and got my watch fixed within a few minutes! Staff was super cool, ended up talking about football the whole time and was a great experience!
Awesome staff, fast phone repair service & prices!
Had what I needed...very cordial and accurate service provided.
My 2nd time at this store. The employees are very good at explaining features and values of the products.What some batteries for my solar project went with the sixfold for the additional amperage I would accrue.I will probably be back.
Only needed a lot of pocket lint removed from charger port on my iPhone. Didnt charge me anything! I would for sure go here again if my phone had to be repaired.
These guys really did an amazing job with my phone. Saved me hundreds. Did not want to buy a new phone, and I did not have to.
BPB replaced my iPhone screen and battery. I was a quick process but after I left the store, I noticed that the replacement screen had poor image quality. I talked with Tiffany (manager) and she got my in immediately and replaced the screen with one that looked great.I really appreciate that this store was ready to make sure you are happy with your repair.
The people at the store were polite,knowledgeable,and friendly.All of my questions were answered and required work completed quickly.Great place to do business!
Love this place. Helpful staff and cool stuff. Lifetime watch battery is a good deal
Instead of going to Costco to get my batteries like I used to, but since the last couple times I bought from Costco the batteries died quickly and now purchase mine at Batteries Plus along with LED lights, car remote battery and cell phone batteries.
Looking for a new motorcycle battery.
Extremely helpful and knowledgeable. Would highly recommend for battery and cell phone repair needs. They overhauled and fixed a speaker on our phone. They also had more options for the battery we were looking for. Thank you
I ordered a battery for my lawn tractor using the online order process. The order process was easy. 24 hours later I received the email stating that my order was ready for pickup. Went to the store to get the battery. The salesperson spoke so indistinctly I had difficulty understanding him. He finally brought out the battery and upon my inspection it was the wrong battery. He pulled the correct battery off the shelf and upon inspection it had no electrolyte. He took the battery to the back room to fill it with acid. Now I was handed off to another employee who rang up the sale. The sales amount looked incorrect and I noted that the battery core charge had not been credited to me. Pulling out my credit card again, the core refund was credited back to me. At home I checked the electrolyte levels in the battery. Two of the cells were not filled completely and I added distilled water to bring the levels up to the proper level. This was certainly not my best experience at this store.
Excellent source for batteries and lightbulbs. Also good for smart phone screen and battery replacement. Be prepared to pay up for their products and services.
Helpful pleasant people, excellent range of services and supplies.
Almost always have what I need and freindly knowledgeable employees.
Asked for my phone pin to replace my phone battery. When I declined, I had to sign saying they werent responsible for anything not working after phone was returned. Sure enough, phone was returned to me not fully working. I can break my own phone a cheaper than the $80 they charged me.
I had my son’s Samsung 8 screen replaced last summer. It took three times and the third time it’s still had a black spot in the upper left-hand screen, but my son wanted to wait because he had been without his phone for multiple days. When I went back in six months later for a warranty replacement, they wouldn’t do it because there was a crack in the lower right hand corner even though this had nothing to do with the black spot. Getting your screen repaired at this place it’s not worth the money because what you’re paying for is the warranty and they will void it at the earliest opportunity
They have a great selection, but the prices are absurd. I would order on line or shop other stores first. Staff is nice and service is good.
Your company has very good business.
I spilled my drink on my iphone and was very concerned. They were very helpful. They opened up phone and were able to guarantee that I had not done any damage. Very relieved. They did this service for FREE
They sold me a battery that do not work. I take it back to the store and they suggested that I should put some water in the battery...Unfortunately battery is full of liquid and there is no volume to add water in it...I wasted $100 I will never walk in to ANY Batteries plus store again.... The WALMART has same batteries %25 cheaper and their return policy is much better than these bat plus bulb stores.
Had the Battery replaced in my Invicita dive watch with a lifetime warranty battery for $19.99 couldnt be happier with the service and lifetime warranty! Definitely will be back with the rest of my wifes and my dead watches!
Quick iPhone repair for a fair price.
The online purchase worked very good and the batteries were at the store and worked excellent.
Very helpful service
Fast and knowledgeable service for a car battery replacement. Load tested, offered install or self install with discount and tools. Backed up radio codes - even caught an issue when I tried to buy the wrong upgrade size. Will definately be back. Thanks!
Has lots of gadgets and great stuff!!
Ordered any item online. Was promptly notified that I could pick it up at my local outlet. Picked it up without any issues.
Bought a battery for Samsung cell phone there about 2 yrs. ago. Good service for about 1.75 yrs. Went back to buy another. Employee pulled the battery, said it was swullen, replaced it with new and handed me the phone. Said it was all covered under lifetime warranty. Wow!! When does that happen? Thanks Batteries Plus.
6 ft plus Girl working there is smokin hot. Lol
Prompt service and knowledgeable staff.
These guys are great! Fixed my phone when I was under a huge deadline and a lot of stress.
FRIENDLY STAFF. GOOD VALUE.
Product availability, efficient and professional staff.
Great customer service, friendly and efficient!
Fast, friendly, affordable and a nice clean store with a good variety of products to choose and learn from. Thanx!
Overpriced compared to other Batteies Plys Bulbs
Just had my Note 8 screen replaced. Staff was very nice and friendly. But now there are smudges on the front camera under the glass and its making my camera very blurry.
Had the car battery that I wanted ordered on line and picked it up a hour later. Great service!
I had a bad battery in my car that was still under warranty. Even after testing, they refused to replace it. I had two different shops tell me that the battery had a bad cell. Eventually the electronics started going weird in my car. Paid ito of pocket for a new battery from another vendor and all my problems went away.F off, Batteries+. You have liars and cheats running your store.
Needed a unique battery, ordered it on the BatteriesPlus website, saved $10 and picked it up in-store the next day. Smooth and great service in-store.
Great service. Big inventory.
Bought online, was ready within minutes, pick up was fast and friendly customer service. Thank you.
Transaction and pick up went very smooth. Highly recommend!
Great service!!!
Very easy to do. Was in and out of the store in 3 min.
I received expert advice on a car battery and got a good price too.Cant ask for more!
Great knowalagible employeies! Very polite and proffessioal.
I was Hardware Certified Tech for over 12years working on Apple Product for 3rd party reseller.We used to do all of their warranty repair before 1st Apple Store opened in Portland. I hate going to the Genius Bar at Apple Store, they do minimum test and try to sell you used or new replacement @$275 used (Most people has no idea they are being taken). I knew the problem was just the battery issue. so I took it to Battery Plus for a replacement battery (was going to replace it myself but getting bit lazy), spoke to their Store Op. Manager Tiffany, she was sooooooo helpful, and offers to do a quick replacement and test the battery for me. As we suspected it was just a battery issue. She got my iPhone running in 20 minutes, I went home and did DFU, and restored. Everything is backup for less than $60. Some of these certified tech from other company is much better than Level 1 tech Apple has. Great Job Tiffany, MAHALO for all your HELP!!!
Fast efficient courteous service........prices are great too!!!!!!! Thank you!
I was helped immediately. They had my speciality battery charged and ready. This was $40.00 cheaper than frm polaris dealers price.
Spendy spendy but these guys can fix it! Or put new batteries in it or send you on your way with some nice bright bulbs. Just remember to bring your credit card
Easy ordering and sent to store for pick up. Nice experience.
Extremely helpful and knowledgeable. Will definitely be going back to this store.
Professional fast service.
Very knowledgeable and determine to help you guys.
Never going to the store again! The guys there are totally useless and clueless. Went in to get a battery for my phone before taking a trip. Found out at the airport while installing it, it was the WRONG one!Yesterday I go in to get a portable battery pack for my CPAP machine (which they had in stock by checking online) and the idiot had no clue of what it was or what I was talking about. Same guy that gave me the wrong battery for my phone. I asked him to look it up in his system and he just stood there with a deer in the headlights look like DUH.. Doh....Dont go here, youll regret it! Total idiots!
I didnt go there. Work on it google. Your tracking is off..
Rocket fast service & seriously good meal.
Didnt have what I needed and clerk was put out by my question
I was having a rough day and my iphone 7 charger piece got stuck and I didnt have the time to go to downtown portland to go to the Apple store. But then Miguel took that small piece out of my iphone and really made my day. THANK YOU MIGUEL!!!
Its always awesome to meet someone who geeks out about their profession. The staff here was so helpful and knowledgeable and answered all my questions.
Friendly, knowledgeable staff.
Great place for your computer needs ups
Gave them my phone for a couple days, they handed it back broken and with all my texts opened. Dont trust these thieves and snoops.
Knowledgeable and good helpful staff