Ca
Carr Auto Group
6600 NE Fourth Plain Blvd, Vancouver, WA 98661, United States
Comments
Ro
Review №1

Never in the history of my car buying experience have I ever enjoyed the experience until I purchase a new vehicle from Carr Auto Group last weekend. In fact, I enjoyed it so much, I sent the salesperson (Jeremy Cruz) and finance manager (David Shepherd) a note afterwards thanking them and telling them each how much I enjoyed the experience and meeting them. I was given space, I was listened to, there was no pressure, I was directed where I wanted to go. I found the perfect vehicle, I got a fair price, the financing process was easy and efficient. The individuals and the dealership have continued to give me great service and have been extremely responsive. I went out on the spur of the moment to look and am so glad I did. I have also never said this until now, I look forward to future service, maintenance and vehicle purchases at Carr. I am one completely satisfied customer.

Mo
Review №2

Great dealership with great customer service skill, and exceptional knowledge of the business. We were treated with great honor, and the general manager Mr. Josh as well as the other manager by name of Travis were outstanding people. Traci was our salesperson. She is great and she is very attentive and professional. Everyone in this dealership were great people, and we highly recommend others to go there and do business with them. We assure you that you wont be disappointed at all.

An
Review №3

I was lucky that Ryan answered my phone call. As a woman, finding a salesperson that I can trust is daunting. Ryan simply put, was amazing with his knowledge, professional help, and addressing all my concerns a d questions. I will be purchasing a vehicle from Ryan in the near future!!

Be
Review №4

Purchased a 2020 Acadia Denali from Adam Gates (JAN 22, 2021)--- The transition was smooth w/o pressure sales. Sale manager was very helpful w/ some insurance issues w/ previous vehicle.. Took the time to sit down and explain/clarify things. Financial closer was very friendly/fast and courteous. It was a pleasant experience. We are very satisfied w/ the product and the price. VERY PLEASEDI would and Do highly reccommendRegards

Er
Review №5

Carr service department was great to work with. Friendly associates and work done quickly.

Ju
Review №6

Cody exceeded my expectations on all levels of the buying experience. He was professional and prompt. I highly recommend Carr Auto Group and highly recommend using Cody Halsey.

Ba
Review №7

The sales representative, Jeremy, was very knowledgeable, professional, and patient with me. He knew everything about the vehicle I purchased and helped me negotiate a great deal. It was an easy decision to buy the XT5.

Da
Review №8

Just purchased a new GMC suv and certainly the most seamless process in purchasing a car ever. Good price and great service. If you shop at car ask for Richard Fisher and you will get a very knowledgeable sales person with a very low key approach to car buying. We came to pick up our vehicle and could of been gone in about twenty minutes but we sat around and talked about all the features of the new GMC. Many thanks to all the staff of Carr and especially Rich and Corey, you were rock stars.

Ch
Review №9

Efficient and staff was great.

St
Review №10

Bought a used minivan today. The Sales Staff were professional, polite and made the experience pain free. Im the car buyer for the family and experienced at it.I would Highly Recommend. May thanks Carr.

AJ
Review №11

Scheduled maintenance. Work was completed more quickly than promised. Work was done correctly. Service advisor was profficient and knowledgeable. Service tech was competent and efficient. The cashier was personable and knowledgeable.This was was first visit and it was nice. The dealership is clean. Not alot of frills but old fashioned quality service. Booked online. It was easy enough to do.

Jo
Review №12

Great service and great experience. Mason worked diligently to get us the vehicle brought over that we really wanted and made sure to take the time not only to ask questions, but to address our wants and needs. We got the right car at the right price with the customer oriented service we needed.

Da
Review №13

I located a car on another website that was at Carr. I called, and Geraldine quickly answered a couple screening questions I had. When we arrived later, and another person pointed her out, she immediately greeted me by name, showed us the car, answered all our questions, and helped the purchase go pleasantly and smoothly. She answered questions readily during the test drive, so smoothly it wasnt at first obvious she was locating and reading the answers, as the car was another make from the Buick/GMC/Cadillac lines the dealership sells new. Kudos!

Ro
Review №14

Had a great sales rep in Geraldine, who fought hard for what turned into a great truck deal in the end. Appreciated her assistance...

Aa
Review №15

Had one of their employees screaming racist and other rude language in my face while canvassing at a post office. Incredibly unprofessional.

De
Review №16

Fast and friendly service.

Ka
Review №17

Very accommodating

Information
17 Comments
4.5 Rating
  • Address:6600 NE Fourth Plain Blvd, Vancouver, WA 98661, United States
  • Site:https://carrauto.com/
  • Phone:+1 360-514-9539
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Offerings
  • Oil change:Yes
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