I went for a 3rd row seat no mini van. Kid friendly some entertainment and newer. Everything I’m looking for is for a reason. Magic and his manager’s are working Diligently trying to get me what I want. Magic has remained to be a friendly sales person while looking for I need. Today is going to be the day now that I know they understand what I was looking for. The 5 star is for The determination and understanding of what I’m looking for and trying to satisfy and meet me & my family needs.
I went in this afternoon with the intent to purchase a new truck. My salesman, Kyle, was fantastic! I had only a short window of time and was happy to get a trade in value and sign paperwork on the right truck if it was available.Though they didn’t have a truck suitable on the lot they hunted down a few options they could have gotten within a couple weeks. At this point, I had to leave to handle other responsibilities. I was satisfied with the trade in value, but not 100% on the truck they’d located and wanted a little more time to process and make sure it was the right truck as it’s a sizable purchase. At this point they had my truck keys in their possession. Managers came out to try to get me to sign on the truck I was (almost positive) I would be happy to buy from Kyle. At this point I was an hour late and needed to leave. Several men stood between me and the door, offering more on my trade in (I had told them this was not the issue), for a solid 20 minutes of pushy behavior. This was a good 45 minutes after I said I was happy with things and just needed a little time. I understand buying cars is never a good experience but to be basically held hostage was new to me! I’m sure this was not their intention, but it’s definitely what was happening. Kyle came to our rescue and got our keys back, but I’m unfortunately no longer comfortable doing business with this dealership. Kyle was wonderful, he gets 5 stars.
So got a new car today… and the man Tyler Harmon helped me out like no one has before! Excellent in speaking/ explaining everything. Took me around, showed me the lot. Super easy going as well so helpful. Really made my experience fantastic! If you’re looking for someone you can trust. I would head straight to Tyler! Absolutely amazing!
Great Experience, Bobby helped me the truck I love for the price I need. Would highly recommend Bobby and the Ram truck center to help get you in the truck you want!
The overall experience was not the best Ive had when purchasing a new vehicle. Most everyone was willing and able to help answer questions and listen to our needs, but it became very apparent that most of the Sales team, especially the finance team was not interested in making sure we were completely satisfied. It appeared they were more interested in finishing their day and wanted to leave sooner than later.We appreciate most of the efforts made by the team, but ultimately probably not the place to come to if you want great service and attention to detail during the purchasing process from beginning to end.
If youre looking to buy a truck and have a good experience. Go in and ask for Bobby. He was great, wasnt pushy answered our questions and made the whole process simply and quick!
I purchased a used truck a few months ago and love it. It came with a warranty and a service agreement so I figured Id be covered if anything went wrong. Understanding that not every service is included, I thought it would be best to call first when my A/C stopped blowing cold and see if it was covered by one of those plans.Nobody seems to know the answer. I get transferred from department to department and finally confirmed that only a service manager can answer that for me. One isnt available so I leave a message. After a week, I call and leave another message. Several days again and I leave another message but still no return call. 3 calls in 3 weeks and Im starting to get the hint that they would prefer I just give up and move on.Its been a hot summer and I should be enjoying this otherwise very nice truck but its almost unbearable in the heat. I guess they dont care about you once you leave and dont seem to honor the service plans you purchase. This isnt my first car purchase from them but will probably be my last, unless a miracle happens and they make this right.
The guy who helped me finding my truck was very kind and did a great job, thank you, Im really enjoying my 2021 Ram laramie
Bobby was awesome! I went in for a work truck after exploring every make (Chevy, Ford, Ram) and he made my decision so stress free and easy. I felt so bad that i kept asking so many questions, but he answered every one of them like he built the trucks himself. Youve earned a customer for life. If youre looking for a great truck that suits your needs, ask for Bobby, hes not just a salesman, hes an enthusiast and better yet, he treats you like a friend.
Kyle was my car salesmen, made the experience one of the best I’ve ever had! They will always get my return business! Kyle magic and the whole team at ram are incredible!
I bought a new Ram 1500 here July 24th. Myranda was my salesperson and she helped me so much! The truck I was bringing to trade in blew up on the way there. She not only took it in trade regardless of the condition, but got me some trade in money and helped arrange towing and delivery. Myranda has kept in touch with me for the last month checking on the truck and making sure Im still loving it. I really do!!! She helped turn an awful day into a good one and I really appreciate it!!! Thanks for everything Myranda!!!
Received outstanding service from my salesman Kyle here with a 21 Ram 2500. Faster service on the sale than past experiences at other dealers and Kyle was able to hunt down a truck that exceeded my expectations with this tough car market right now. Tipping my hat to the team here; great folks!!
Bryan was a cool sales person however I have been waiting for over 3 weeks to be refunded a $2000 deposit on a vehicle totally unacceptable do not put $ down. They also do not answer their phones it is on automatic hang up which is a joke. Having been their I know that the phone can be answered it is a choice
Brian was extremely helpful and knowledgeable. He and the manager worked with me and found the best option for me with my credit score and didnt try to jam anything I didnt want down my throat like other dealerships. Definitely would recommend going through these guys to any of my friends and family.
Bryan is an absolute pro. I am beyond picky and had a fairly complicated situation. From the test drive to driving away with a brand new 2021 Ram 1500 limited, Bryan was with me for 6 hours. The guy joked, laughed, and worked his tail off to make the deal work for me. I would buy anything from him. He walked me through all of the features of my new truck, made sure I understood all the details of the deal I was getting, and treated me and my family like we were long time friends. Hats off to the General Manager and the Finance team as well. We also had some help from other salesmen on the floor too! All around great experience.
Worked with Chucky, Rob Akers and Sammy. They were all amazing to work with, they went above and beyond to find the right vehicle that fits my needs. Would definitely work with them again in the future.
To whom it may concern,We would like to tell you about our experience with Kyle. He is awesome. He had a great approach to us n outstanding service. We have been coming here for several years. This time was the most excellent experience we have ever had. From start to finish. Kyle went out for us to help us find what we wanted. His service was very positive and made us feel comfortable. We hope you are happy with his outstanding customer service. I know we are. Thank you Dave and Deb Aumiller. Thank you Kyle.
So everyone hates going to the dealership, well I just bought the last truck Ill ever buy here. Brain my sales associate was excellent, he made the process as painless as possible. Very friendly, and attentive to our needs. If I for some reason find myself looking for another truck, I will definitely be going bk to see him.
Bobby came through for us, yet again! We went for a second vehicle 2 weeks ago, and since he took such great care of us the first time we went straight to him again. Again, unfailing excellent service. He made sure we got the truck we wanted, at a great deal with a few extras to make us feel special. Bobby makes us feel like family and friends.. we are his customers for life!
On Saturday 4/3/21 we went with our son to look at a truck to purchase, our salesmans Bryan and Magic were AWESOME. They made the buying process ease and enjoyable, yes I said enjoyable. They explained everything with great care so much so that my husband and I traded our car in for a new vehicle. These guys are AWESOME!!!! I am telling all our friends who are looking to buy a car or truck to see these two guys.Thank you Bryan C. and Magic Z. for making shopping for a car actually FUN!!!!
Thank you Rick!! For helping us purchase our 2017 Ram!! We are loving it and you did an amazing job!
Kyle was an absolute GEM. I dread going to dealerships but Kyles kind, brotherly demeanor (I swear, they just grow men better out in the midwest) made the process so smooth and comfortable.Not only was his personality and approach a 10/10, he was knowledgable and straightforward which we really appreciated.THANK YOU KYLE! Youre so lovely! Thanks for taking care of us!
Got a new truck there and Bryan the guy with the beard was my car salesman I highly recommend u use Bryan if u arw shopping for a new truck hes a good dude and will to what it takes to make u happy
Bryan and Magic were amazing and so patient with us. We had so many questions and they all were answered. Definitely recommend
For a car buying experience that is free of an overbearing salesperson, this is the place to go. I never imagined buying a car would be a fun thing but Ashley was amazing. She got me into a car that I am so pleased with and provided me with some valuable info. I have to admit I was pretty bummed when I realized I left my Ray Bans in my trade in but they delivered in that department too and I got back my sunglasses!
Theyre great to work with. This is my thrid vehicle I have purchased from them and each and every time they have always made sure Im happy and that I have gotten everything I want. When and if I decide to purchase another vehicle I will got to them again. They are great people to woek with.
Bryin’s and magic are great, worked with me to get the truck I wanted and could afford. Great guys and Dealership.
Took car in for check engine light and found out cam shaft seals had cracked and leaking oil on the oxygen sensors. In addition I needed new tires and an alignment. Big and shockingly expensive job but Brian Hubble was amazing and reassuring, really helping me through the process and finding options to help reduce some of the expense. He got me set up with a loaner car and communicated all through the repair process, even returning my car to me 2 days earlier than the estimate. Outstanding service.
I’m very happy with the service. Bobby got to help me, and he was great 👍🏼. I strongly recommend asking for Bobby next time you need to buy a new truck. Bobby was respectful, passionate and very helpful. I’m very happy with the service I received.
The first salesman Ron was professional and welcoming upon my arrival. Thats where the demotions begin. The second Ron I spoke with (the unreasonable finance guy) introduced himself and upon further conversation condescended me and essentially refused out to further help me. Granted i have a unique situation, but he told me one solution and then darn newr the same sentence contradicted what he just had told me. Bottom line dont seek this company out unless you wear white flowing island pants like the finance giy, because otherwise your prolly going to get spoke down to and in the end not helped in any manner or with any semblance of customer service, at least from their finance guy. Completely unprofessional and i wouldnt recommend this dealership to a single person.
Great..........no issues at all went very smooth and the only slowdown was locating a truck that I wanted which they did.Salesman was fantastic!
Comfortable, did not feel pressured. Felt like I got a fair price. Would go there again to get another vehicle. Zeke (sales Associate) and Eric (Sales Manager) helped make the entire process efficient and friendly. Zeke and Tuan the Credit Manager went out of there way to get the documents signed. Very satisfied.
Sierra was fantastic to work with. she made the process so incredibly easy and fast. 100% would recommend her for your next vehicle purchase!
Thanks Bobby for everything! Your the man and got me truck I wanted. Call Bobby when you need a deal. Great environment and will be getting our car when we are ready through bobby.
I brought my 2016 Forester in as the key was intermittently getting stuck in the ignition. The vehicle was no longer under warranty. They removed the shift lever to replace the erratic plate guide. Christian Zaradic contacted Subaru on my behalf to see if they would pay part or all of the repairs. This was my first time interacting with Christian. He was friendly, kept me informed, and made me feel important as a customer. I feel he went above and beyond what was expected! Kudos to Christian!
The customer service was above and beyond, the sales manager was a huge help, and explained things as if it was his purchase. I would recommend doing business with them to anyone look for a bada** truck.
Bryan was a great help yesterday, when the vehicle I originally wanted turned out to have already been sold that day he worked hard to help find something perfect for me. Great experience!
They really made my buying experience exceptional. I had the best experience. They really took their time to present a fair deal and walked me through the whole process. I guarantee you they earned my business. Reviews mean ALOT to me, and I would recommend this place to my family.
I just purchased a 2021 Ram Power Wagon and the shopping experience started on line from another state, a few phone calls and text messages were exchanged, when I showed up at the dealer all paperwork was taken care off I just showed up to sign and pick up my new truck.Bret is an amazing person and sales man and answered all my questions and concerns.I will definitely recommend them.Very happy with my purchase
Very pleased. While installing my new hitch the installer took pictures of issues inside my bumper without prompting from a recent fender bender. I was able to send the pics to the body shop repairing my vehicle the following week which allowed them to be fully prepared in advance.
Bobby and Bryan gave me the best truck buying experience i could have asked for. I will absolutely refer friends and family. Thanks for an awesome truck and even better customer service.
I was able to schedule a timely online appointment, and my rental car was also ready to go. This was very important because I was heading to work. The process was thoroughly explained and I was very satisfied with the experience. Thank you!
Everything went great. I did not have an appointment for I had a flat tire over the weekend. They were able to replace one (yes, I said one; not all 4 for a Forester) and did it in an hour and a half. Love having Lyft available to have the option of not staying there. Thank you.
Very helpful, patient, courteous! Kyle Anderson I cant thank you enough!
Quick and effortless to schedule an appointment for service. I was able to provide parts that were already owned. Great shuttle services.
Just to let you know and recommend this dealer, it is my...Just to let you know and recommend this dealer, it is my second truck that I finance here and they work hard to get you the car you want and that meets your needs. I know that everyone works very hard to find you a low interest and in my stay the process is good with the quality of care that they gave me, especially the person who helped me by name ronald, an excellent and very professional person, ask for him he will be in charge of searching the best car for you and your family or for your business.
Great experience! Ask for Bryan Clarke. Hell take good care of you.
I just got my 2500 Laramie Mega cab and I love it. My salesman was Bobby and he was a great guy to work with. He was low key but extremely knowledgeable and before I left with my truck he took a lot of time making sure I was hooked up to bluetooth and understood many of the functions of the touch screen actions. If you go in ask for Bobby and you wont be disappointed.
I purchased a 2021 Forester Premium model for the sole purpose of the remote control temperature feature - would have gone with the base model otherwise.Of course when we received the call from service for vehicle familiarity, the feature was brought up because it did not work. We were told to bring the car in for service. Left the vehicle with service and received a call stating that the feature for the forester does not control vehicle temperature. Why would we need to bring it in to be serviced if it was not an included feature.We were originally told before the sale that the temp could be controlled in the app remotely. I am very disappointed that there is such a lack of familiarity with the starlink remote features on the dealerships part. I am looking into my sales contract since I have had the car for less than 30 days.
While I am happy with my truck, the process to get it took five hours. I had filled everything out online ahead of time, selected the truck, even applied and was approved for financing. Once I got to the dealership, I was made to redo all of the above as they said it wasnt in the system. I could pull it all up on my phone (which showed that that I had completed all the tasks). I also specifically called and said I needed to be in and out of the dealership, I live 2.5 hours from the dealer and so 5 hours in travel and five hours was just too much.
Mike Crane met me as I walked up to the door, he was great to work with! No pressure with the sale, listened to what I was after, then showed me the exact truck down to color and options I was after. The team got the deal done in about the time it would take to go out for a nice dinner, love the new truck! Thanks Mike!
Brian Clarke, than you very much for lunch! Its nice to meet people that still support law enforcement.
Service is always good at Hannahs, i was to get a software upgrade for Starlink, they needed the car for the day which i was unaware of. However, Steve arranged a loaner car and i was able to complete my in town business in a timely manner before my car was ready that afternoon. Thank You, Steve.
The selection and pricing is excellent. I was surprised to find a truck set up exactly the way I wanted it. Working with the people was pleasant. Answered all our questions and when we picked up the truck there was training to go over the various details. We recommend Duck Hannah Ram as a great choice when purchasing a new vehicle.
Kyle was great and the team worked very hard to make a deal that worked for all. It was a great buying experience.
Really impressed with the staff here. I have now bought 2 trucks and a power wagon from them. Bobby was honest and upfront and put a lot of effort into getting my truck dropped off during the recent snow storm. The manager Rob has been part of all three purchases and I really trust him.I didn’t leave a review last time but our salesperson for the van, Mike was fantastic to us as well.As long as any of those three are there my family and business will only buy from them.
Myranda helped my fiancé get his dream truck and he was very impressed with how helpful and friendly she was.
The lady who helped me was very kind, and very helpful. It was nice because she wasnt super overbearing and pushy as this was my first time ever buying a car!!! The only downside is I think she could have worked with me a little more about pricing. Other than that I am completely happy with my new car its really incredible!!!!
My advisor Chris was excellent. He was a joy to work with. The service was fast and efficient. One of the better experiences I have had.
Bryan was awesome!!!We are in search of work trucks and he was incredible at listening and understanding what we need.Definitely a great experience!!
Bobbie my sales rep. was attentive, courteous and honest. DHR didnt have the exact Ram Truck I wanted on the lot but Bobbie and his team quickly found one and got it delivered next day as promised (cleaned with a full tank of gas). Great customer service, easy financing and best of all Im really happy with my new RAM Truck purchase; Built for Service and purchased on 9/11. Thanks DHR team and specifically Bobbie for getting it done! I believe in Nice:)
The experience was fine. My only comment is that $116 for service on a vehicle that is practically new (one-year-old and 5500 miles) seems a little pricey. I can get my oil changed and tires rotated for much less than that elsewhere. In fact, if I get my oil changed at a quick change shop near me, they give me a free car wash.
Mike and Tyler were awesome! Went in to look at a specific used truck, left with a much better truck with literally no miles, within my budget! These guys are the best of the best! If youre looking for a new vehicle go see these 2 guys, youll thank me later!Edit: I took my 12 year old son with me, these guys included him in conversations, offered drinks, tv, anything to keep him comfortable. 5 stars only because I cant give 10! Great job!
Courteous, fairly quick, and friendly. thank you for the express service oil change opportunity. I would have had to wait until next week to get an appointment.
So happy with my new truck! Bobby Benko was an outstanding salesman and made the process painless and fast!
I came in with my kiddos and Bryan Clark was amazing. He helped us find choices to go home and decide on. We didn’t purchase today but will be back for his amazing customer service when we are ready with our final choice. Bryan is Such a compassionate and amazing employee to have on your team! Thanks again Bryan
Good service. Was able to do and fix my window tinting. Would definitely recommend. 😊
Wanted to update my review. I did purchase a truck here. They did try and push their financing, even though I was pre-approved through my home bank. All went well and I do love my truck.
Taylor Cort, Heather James, and Tim Rock - They ROCK!I went to the Vancouver Truck Center to look at trucks, since my old truck was starting to suck up money in multiple repairs. I expected to get high pressure and had my defenses up and ready. Taylor Cort and Tim Rock (sales manager) made my visit low stress, enjoyable, and relaxing.After past experience at other dealerships, I was dreading the finance office part of the sale. In the past, I was pressured to purchase something extra that I didnt want. In this case Heather suggested a few things, described what the benefits would be and let me make my own decision. NO PRESSURE!There were a couple issues that I had with the truck, but both issues were taken care of immediately! (Thank you Tim!)All in all, I enjoyed the search for a suitable replacement for my 1998 Dodge Ram 4X4 Truck, and drove out - a happy man with my beautiful new-to-me 2016 Ram 1500 4X4. Thanks to Taylor, Heather, and Tim for a pleasant shopping experience. I highly recommend the Vancouver Truck Center and the massive showroom!
Very well put together dealership! Had an excellent experience thanks to the salesman Bobby Benko!
Me and my husband bought a Ram Big Horn 1500 built to make and we really love it !! For me It’s a special one because in a package has a lift tire kits and it’s really sits high and the color is gorgeous! And of course before we got that we have a sales rep. name Bobbie who took care of us very knowledgeable explain everything, drove the truck around. He completely honest and very patient he answered all our questions and very helpful, he also taught us every single functions and features inside. I 💯 percent recommended Bobbie as my best sales rep.
The service department personnel (Frank) was very helpful, polite, professional, and thorough when detailing my cars issues.
Chris is awesome! Friendly, knowledgeable, communicative, and prompt with his responses! Thank you!!! Always a pleasure.
Service was EXCELLENT! Steven Patton was WONDERFUL! Such great customer service!
My salesman Bobby was amazingly friendly and knowledgeableEspecial thank you Chucky Khunsri for his assistanceI reserved Great experience and customer service.Wonderful team overall
The sales team was great.Chucky Khunsri was friendly and helpful.
Sierra was absolutely incredible to work with. she really went above and beyond to make sure I was happy. we will 100% come back to buy more cars from her!
I appreciate the care that they show to take care of me and my car. I have always felt scared about my car not working so they assure me.Frank is great and I know he has my back.
Awesome place! Bobby was extremely helpful and he made the whole process was quick and easy.
Horrible experience buying a truck from Bill Farra. Did the bait and switch on me, I do not recommend.
5 Stars! Excellent Customer Service! The best Ram dealer I`ve ever been!
We came in to buy a Dodge Ram we found online. When we got to the Truck Center we were greeted warmly by the sales staff and the buying process couldn’t have been any easier. The entire staff was kind and helpful. Our salesman, Brian, was amazing and spent lots of time explaining features and use of truck. We appreciated the easy buying process and would recommend this dealership to anyone.
They told me I was pre-approved for a Jeep renegade with no down payment, after telling Bobby several times I do not get paid until the 1st, if there was going to be a down payment. I get here and they show me a 2014 Kia Soul with a $1000 down payment. Horrible sales tactic. Just wasted $40 on Ubers. Whether my credit is bad or not, don’t lie to get a potential buyer. Everyone’s your buddy, when they want your money.
Great experience. Rick and Magic are really helpful. Got a truck, and have a very happy husband! Thank you, Rick and Magic!
Sierra Helped my Dad with his vehicle search. she was kind patient and fun to work with!
Fantastic service. Very prompt and honest about timing. Regular communication.
Very helpful, efficient, timely. Great experience! Best service experience Ive had in years.
Efficient and friendly service. COVID-19 Protocols were followed. Thank you!
I was not looking forward to buying a new truck at all! My past experiences have been, well, TERRIBLE!!!!! This time, the second I walked in I felt totally welcome and unrushed. Bryan Clark was my sales guy and he was great! No pressure, totally professional and helpful. Life has been kind of crazy lately and this was a absolute unexpected pleasure, ill never go anywhere else
Heather was extremely helpful and diligent! She was extremely easy to talk to and very knowledgeable.
Bobby sold me on my 2020 Jeep Renegade, that I never thought I would own! I’m so in love with it! He worked with me and understood all my needs and wants. Anytime I have a question or anything, I can just text him or call and he gets back to me fast! Definitely would recommend him to everyone. And I will be back there in a year. 😊
Rick and Magic were awesome to work with. Looked months for a truck and they gave us the best deal and where very honest.Would recommend to everyone.
Heather and Bryan did an amazing job on helping me with my vehicles, great experience highly recommend coming here for future purchases
Was notified by email our Outback’s Starlink system needed a network upgrade. Dropped vehicle off at scheduled time, Christian checked me in, all work was done within promised timeframe (it was a significant job). Our Subaru doesn’t go anywhere else for service.
They made it right. Upgrading review. Oil grime or grease on the interior roof of the car, probably from a mechanics hat or possibly they touched it.
Frank Ross coordinated the work which was well done. Frank is great at customer service.
I always get great service at the Subaru store. From the day I bought my Forrester there.
Bryan clark was amaizing . Best car buying experience ever . If he can get you in a car he absolutely will great service and awesome person .. thank you bryan I truly appreciate it