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Verizon Authorized Retailer - TCC
2091 Indian River Blvd, Vero Beach, FL 32960, United States
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Verizon Authorized Retailer - TCC
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Yo
Review №1

Justice was super helpful. We visited the Verizon store in Sebastian and my wife commented that she felt like we were at a car sales place. Justice got everything downloaded including the tens of thousands of text messages that we had on my prior phone. Included with his helpful attitude was his Superior knowledge on what Verizon offered and helped us to save some money on our monthly bill.

Bo
Review №2

Just bought a Samsung Z-fold phone from Justice at the 20th St Vero Beach store.Justice was professional and knowledgeable about the phone and accessories.His co-worker, Alan was very helpful with the shipping process.I would highly recommend this Verizon store for all of your phone purchases and accessories.Thanks,Bonnie Foster

do
Review №3

I have been to Verizon at Vero Beach many times Im here today and I have to tell you Justice was such a good help I would not be able to do half of the things I do if but the things I do if he had not assisted for many many minutes I want you to know that

Ba
Review №4

Great store. Justice Bragg is so knowledgeable, kind, thoughtful, and willing to spend all the time it takes to find and set up the right phone. Thank you, Justice, for all your help. Verizon..give him a rise!!! You are fortunate to have him as an employee!Barbara Crosby

Mi
Review №5

Justice at the Vero Beach store was amazing, helpful, quick and smart. He knew exactly what to do to help us get our sons phone replaced/upgraded while on vacation. This is the second time we’ve been to this store while on a family vacation and 5-STARS all the way!!

Di
Review №6

Excellent customer service. Manager explained things in detail, was very patient with me..

Je
Review №7

We worked with Justice who is a phenomenal technician. His service was extremely professional and courteous. WeHighly recommend going here.

Ka
Review №8

The customer service is great here! Justice is the best! He was patient and kind along with taking the time I needed

Ha
Review №9

Jeremy was great! He helped my 82 year old mother set up a replacement phone and was very patient with her. It’s nice to have someone knowledgeable and that you can trust. Thanks Jeremy!

De
Review №10

I had my previous iPhone for 5 years and I really did not want to part with it however I decided to just go look at the Verizon store and that’s when I met Jeremy Mull. He was very understanding, patient and explained things in full detail. I felt so at ease, not pressured and completely comfortable with him that he convinced me without convincing me to upgrade my phone. I now am the proud owner of an iPhone 11 and I love it. The transition of making sure I didn’t lose anything from my iPhone 6 Plus to my new iPhone 11 was painless and quick. I highly recommend visiting Verizon for any needs you might have and ask for Mr. Jeremy Mull. I will for sure be back, I am trying to convince my wife now to join my plan and you better believe we’ll be asking for Mr. Mull as soon as we walk back through that door!

Da
Review №11

We just visited the Vero Beach, Indian River Blvd Verizon store. We recieved excellent service from Sales Consultant Justice Bragg and are very pleased with the help.he gave us. Whatever accolades come his way will be highly deserved. Sincerely The Dixons

Bo
Review №12

We had the BEST 10 STAR Experience. Justice and Topher are amazing employees! They definitely deserve the highest rating! I highly recommend them!

Sc
Review №13

We just went to Verizon over by the Shandong Noodle House and Justice was absolutely amazing and so patient with us setting up what for us was complicated. He helped us set up my mother in laws hearing aides with a new IPhone and set up the phones apps and paired it with the car and mounted a charger in her car. Fabulous customer service!!! Give Him a raise!

Ju
Review №14

Justice Bragg was my sales guru and he was wonderful. He was knowledgeable, patient, smart and courteous. Verizon should be thankful they have Justice as a representative — he is an asset to your company!

Sh
Review №15

Jeremy was perfect: knowledgeable, helpful and fixed my problem!

El
Review №16

Justice was very helpful and knowledgeable and patient and pleasant!I am happy. A fun experience.Elaine Burkhardt😁👍

Ma
Review №17

We relocated to Vero Beach approximately 6 years ago and needed to upgrade our cellular phone service. After visiting various cellular phone stores in the Vero Beach area, we decided on this Verizon store location and have been utilizing this location since our move to Vero Beach. This Verizon cell phone store has by far the most professional, knowledgeable and caring employees we have ever experienced. Store Manager Jeremy, Korben, Stephan and Justice are all fantastic. They have all assisted us and are all just a pleasure to work with. Our most recent dealings were with both Stephan and Justice, and we were once again amazed at the knowledge and abilities that they both possess. We will continue to visit this location for all of our cell phone needs and will not even consider another store. This Verizon Store, the Manager and employees are the absolute best!!!

na
Review №18

Great employees—Justice is the best!! Always come to this location!!

Sa
Review №19

While in Vero visiting family, my usually trusty Note 4 started to act squirrely and kept shutting down. Based on reviews, we decided to try the TCC store. Justice welcomed us and took a look at the Note to see what was the problem. Since the phone was so old, he offered to show me the newer technology that he thought would be suitable for me. When I chose a Samsung A71 5G, he made sure that everything from the old phone was transferred over and the settings were similar to those on the Note. Throughout this process, Justice was very knowledgeable and courteous. So far, I am enjoying my new phone. Thanks for making this a positive experience.

Ka
Review №20

Justice was a huge help to me. I am so grateful he had the time to help me. Also a very tech savvy young man. Will consult him again if I need additional help.

Co
Review №21

Justice did awonderful job today w my new iPhone for a non techy Myphone works great

Ta
Review №22

Thank you Justice Bragg for your time and attention while providing your highly professional expertise for myself and my husband.

Su
Review №23

Justice is incredibly helpful, professional and kind! Thank you, Justice for superior assistance.

Sh
Review №24

Stephan was awesome! So happy with the service. He was so polite and took the time to answer all my questions. Never made me feel dumb 😊Outlined all the options and helped set up my new phone and wipe my old one clean.Would highly recommend this location.

ch
Review №25

The young man saw that it was a woman who needed service and continued to stare at the floor and comment to his colleagues in the back near what looked like an elevator. He made no attempt to offer service, although his arms and hands were empty, so he was clearly not assisting in another task. The same young man proudly declared that he only knew about cell phones, and therefore, could not help me with my question that had to do with a question regarding Verizon advertisements on the Internet. During this exchange he was making faces at me, the customer, as if my question was strange, which made me feel as if my person was somehow not acceptable to him. I got news for him, which is a further reflection on Verizon, whom he is representing while in that store on the clock: Shame on anyone who is proud to be unknowledgeable and declares it in such a way as to make those of us, especially women, who are asking for assistance in a matter out of his reach feel as if we are the lesser of the two people in the room. Ignorance is not bliss, regardless of the current cultural theory which supports the contrary.

al
Review №26

Where do I begin? This guy, Justice, at Verizondid an extraordinary job fixing each of 5issues I was having due to Xfinity turnover from Comcast. He is brilliant, swept thru each thing with ease and actually made it fun. Om walking out of here far happier than when I came in! Justice rocks!

Pe
Review №27

Justice helped us set up a new phone. He was extremely patient and competent and pleasant. Not to mention beautiful eyelashes.

Ra
Review №28

Justice is the best! Best store hands down

Sh
Review №29

I typically go to a different Verizon store but chose this location instead. Wow! I absolutely made a wise choice! Such a great and pleasant experience. Jeremy, I believe is that stores manager, kudos to him and to all the staff! So knowledgeable and friendly. No hassles and quick service, I actually enjoyed this store staff over any other. Great job you guys!!!

Pu
Review №30

Fantastic experience because of the great service. Stephan there was very professional and was excellent with multi tasking and knowledge of the products.

da
Review №31

Justice was excellent. Explained things in a simple way that I could understand. Good job.

Ka
Review №32

Wow! Truly impressed with the excellent personal service I received from Justice. Would make this Verizon store my #1 store.

Ma
Review №33

Your company is fortunate to have Stephan and Jeremy in your employ, the manager Jeremy runs such a tight ship where customer service comes first over sales, Stephan helped me with the purchase of a new cell phone he transferred everything from old phone to be I am an older person he made is understandable for me I am treated with the utmost respect and patience I am so pleased with the service I received at the TCC Verizon location in the miracle mile next to bonefish

Do
Review №34

I just want to say that we have had the pleasure of Justice being our agen twice. He is very well knowledged and is respectable and always gives us 110 percent service.

li
Review №35

5 stars go to this Verizon Wireless store at miracle mile in Vero Beach and 5 stars go to Justice Bragg for stellar customer and technical service! I highly recommend this store for full service and great product lines.

Do
Review №36

Very quick, easy; Justice was super helpful!

Be
Review №37

Korben is a informative guide to someone like me that is computer illiterate!I am telling you his knows his stuff and his patience makes your company very fortunate to have a most competent employee! Get him to managementThank you,Beverly Hipkins

Br
Review №38

We went into the Verizon store today pick up a new phone that we ordered from a on line representative. When we got there the phone she said we could get we couldnt. Justice was the guy that wes working there . He was very nice and helpful, he went beyond the call of duty ! He suggested a phone that would suit my needs . He even told us about a free upgrade that we were eligible for. My husband decided to get rid of his old flip phone and get a smartphone !!! Yea it was about time ! I would recommend this verizon store to my friends and family or anyone else who needs a phone or accessories. Also anyone who needs to go to a Verizon store. Very happy with the way we were treated !

Ca
Review №39

Stephan was Amazing!!! Excellent customer service, knowledgeable and funny. The store manager was very cool as well for a Jarhead. The crew was very helpful.

ka
Review №40

This store is the BEST.JUSTICE was the most fabulous person to work with. Helps me fix problems with phone and didnt try to make me buy a new one. Just educated me about my options. I am coming back to buy my new phone here ..only here!

Ka
Review №41

Had a great experience purchasing my new phone. Justice and Corbin were a great help explaining all the new features.

Le
Review №42

Justice was incredibly polite and helpful. Thank you!

Ma
Review №43

The service I received from Justice was exceptional! He helped me with a new phone set-up and other items. He was patient and explained everything to my satisfaction. I am very pleased with my experience!

El
Review №44

Justice was very knowledgeable and patient with me. He went out of his way to make sure that the transition to my new phone was easy.Thank You Justice!Ellen Wright

Na
Review №45

Awesome experience with Justice. Very knowledgeable and helpful

An
Review №46

When I first walked in the door there were 3 customers ahead of me and I thought this was going to be an all day process. However, both techs were efficient, patient and polite. Customer service at this store was amazing. Justice patiently set everything up, looked at my account and managed to save me money while adding more features to my account and even offered to set up the blue tooth for my car. This is the 4th phone we have purchased from this store and I would recommend them to anyone that wants top notch service with setting everything up rather than ordering online or dealing with the the carrier over the phone. Definitely a 5 star business!

ST
Review №47

I was having an issue with setting up a new iPhone and Justice was extremely helpful and patient. I love my iPhone but it can be frustrating when you’re attempting to transfer data on your own. Justice assisted me with the old and new phone quickly and professionally. There was no wait time. I highly recommend the Verizon store in the 3 Avenues Shopping Center.

Ka
Review №48

Korben was very helpful and patiently answered all my mother’s questions. He found many ways to relate with her and explain her best options for a new iPhone 11. Best customer service I’ve experienced in my entire life.

Ca
Review №49

JUSTICE WAS GREAT!!! A WONDERFUL HELP!

Ly
Review №50

Stephan A. Was absolutely wonderful, helpful when assisting me with a new phone. I also came in two other times with questions and he was so professional and delightful to work with.

Ca
Review №51

Justice was amazing smart and extremely helpful for an older lclient like my.self

Sh
Review №52

Justice is so patient with the whole process.We highly recommend working with Justice.

Al
Review №53

Great store, fantastic team. I am a happy and satisfied customer.

Su
Review №54

Been several times to your Verizon office in VERO Beach Stephan Was amazing as were all of the other guys in the office – so patient Dash so helpful – I don’t know what I would do without these guys – give them a big raise!

Ga
Review №55

Justice is awesome! He answered all our questions and helped us get a new phone. Very knowledgeable and great customer service.

da
Review №56

Best service we have ever had at Verizon!!! Justice was the best

Jo
Review №57

Jeremy, Korben, Justice, and Joe were extremely patient in taking care of my issue for over an hour. They had the skills needed and the understanding to take care of my problem. I really appreciate their efforts. Everyone contributed to take care of the issue!Thank you for everything!

Va
Review №58

Justin was super helpful. We purchase phone in a different store and had troble activating it. He was professional and understood our problem. His customer service was outstanding!

Bi
Review №59

A terrific experience at the Vero store today. Verizon associate, Justice, did an incredible job. He was knowledgeable, informative, extremely helpful and very courteous. Thank you for such a positive experience.

Di
Review №60

Visited close to closing on a Saturday with a problem with my IPhone 11 not working with my Audi CarPlay. Justice went above and beyond, even sitting in my car with me and trying everything he could think of. And he did it: got it to work again! What a fine young professional....youre lucky to have him!

Le
Review №61

Had a problem with a possibly corrupted file on my husband’s file.went in and saw Justice, who had enormous patience and totally recovered the phones apps and didn’t lose any photos or contacts. Awesome work and customer service. We’ll go back any time!

De
Review №62

Justice was great! He went above and beyond and we were thrilled with his service! Best rep and best Verizon store

Ba
Review №63

Joe and Korben were fantastic. Friendly, professional, patient. I can’t imagine any better customer service anywhere.

mi
Review №64

Service was great. Justice was more than patient polite and knowledgeable. Outstanding staff.

Na
Review №65

Justice is awesome! He set us up with our new Galaxy S20. Great customer service and then some

ch
Review №66

Great Service. Justice was very patient and knowledgeable in helping us set up new phones. Highly recommend.

Je
Review №67

This store and its employees are awesome! Jeremy and Stephan gave me the best service. I was under immense stress with my mom being hospitalized, my phone getting smashed by a hospital bed, and me spraining my ankle. I was sure having to file a claim a for a new phone was going to be a nightmare. But no, these guys were super helpful and put me at ease. I was up and running with a phone in no time. Thanks again!

Ga
Review №68

Justice gave us excellent service. Tremendous patience

Ho
Review №69

Thank you Justice for compassion, concern and excellent Verizon support services

Ji
Review №70

Justice was extremely helpful. It was obvious he knew what he was was talking about with my phone. Here helped me to understand and gave me an education.

No
Review №71

Joe was very helpful in replacing the keyboard on my Dell lap top today. Even though he said hed never done that before he was very careful and patient too..He succesfully replaced it.Thanks, Joe! Vero Beach, FL.

Al
Review №72

Korben is fantastic answered all my questions and just did a phenomenal job !

Ma
Review №73

This is the best store to get a phone. They make the process very easy! The whole staff is very helpful.

Ca
Review №74

I don’t know the name of the customer service representative that helped me but he was very good at helping multiple customers at the same time, very patient and non-stressed. Really seemed to love people and his job. I’ve been telling everyone of my wonderful experience.

Ly
Review №75

Great help with Justice - knows his stuff - great customer service - he made it painless and simple to get 2 new phones . Verizon has a lot to offer - nice quiet store experience.

Ka
Review №76

The best experience I have had when buying a new phone. Justice was so patient and extremely helpful. I highly recommend TCC Verizon!

Sh
Review №77

My phone was having some issues so I went in to have it looked at. Jeremy helped me he was very knowledgeable and friendly. Thank you for all your help Jeremy!

De
Review №78

All the employees are always helpful and provide great service. Justice went above & beyond today helping me after my old phone “died” this morning.

Ma
Review №79

Justice went above and beyond! He even came out to my car and connected my new phone! Couldn’t be happier with everyone who helped me along the way!

DA
Review №80

Justice was so helpful!

Li
Review №81

Have had numerous helpers here as I am non-techy AND ALL have been superb in knowledge, professionalism and nice personality especially Korben, Justice, Jeremy and Stephan! They all deserve a raise!

Sh
Review №82

Stephan A. This is the name of the Verizon gentleman-my Verizon gentleman, Stephan A! He has consistently helped me with big and small purchases and problems in a timely and effective manner. And speaking of manners, he is a thoughtful, considerate Verizon employee with an astonishing memory. His thoroughness has made me comfortable about working with a big corporation where my purchases are small for Verizon but huge for me. Stephan now knows me as a customer, but also a person. He has cared about my Verizon decisions, and in that care, I applaud both Stephan and Verizon. Thank you! You have a great face of Verizon in Stephan.

An
Review №83

Justice was amazing how he helped me transfer all my info to my new phone. He was the only staff person and it was very busy but he remained patient and very pleasant. He deserves 5 stars for sure!

Ri
Review №84

Best Verizon store in the area hands down. They have the most helpful reps. Justice was able to help me very fast.

Sy
Review №85

Justice was very helpful. Nice person too

Mi
Review №86

Stephan A. Did a great job. Even though I switch over to jitter bug, cause of how disappointed I was with the Verizon in front of the mall. He was still kind enough to transfer my information. Show me a couple of features on my new phone. Should of went here 1st !

Ma
Review №87

Justice was extremely helpful and very clear in explaining to older consumers.

Ca
Review №88

Justice is the best rep I have ever had! Deserves a raise! Pleasant and thorough navigating the challenges for me!

Ma
Review №89

Justice was excellent! He helped my parents get started on their first smart phone. He was patient and actually saved them money! I highly recommend Justice!

Pa
Review №90

This is the best Verizon store ever!!! They have the best customer service. You don’t have to worry about a thing when buying a new phone here, they have all the answers.

je
Review №91

Excellent experience and very well versed in process. Thank you very much

Ro
Review №92

Excellent experience, really knowledgeable, and great service. Justice was great!

St
Review №93

Korben was very patient and helpful. I’m 87 and he is the best.

Ma
Review №94

Stephan was fantastic, he set everything up for me! This is the best Verizon store!

Ar
Review №95

Great service! My service rep was Justice and he was friendly, responsive, knowledgeable, and patiently answered any and all questions I had!I’ll tell all my friends to ask for Justice if/when they buy a new phone!Art Quinn

De
Review №96

Verizon is the best carrier I have ever used...the knowledge and expertise by Corbin B. at the Verizon store in Vero Beach. Great customer service! Thank you! P.S. Stephan is every nice and helpful as well.

De
Review №97

Outstanding service from an intelligent, caring young man who will own this company someday!

Ja
Review №98

Justice was very helpful, hooked us up with a new tablet and it was a breeze, we will be back.

Ma
Review №99

Absolutely fantastic service..Joe is certainly an asset to ur Company...more then a 10+

Se
Review №100

Justice was so patient, kind, and informative and really made the experience with Verizon so much easier and less confusing. He is always so nice and willing to answer any and all of my tedious questions! Thanks so much!!

Information
26 Photos
100 Comments
4.8 Rating
  • Address:2091 Indian River Blvd, Vero Beach, FL 32960, United States
  • Site:https://locations.tccrocks.com/fl/vero-beach/2091-indian-river-blvd.html?y_source=1_MzI4MDQ0Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 772-257-6480
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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