Tried going into the store and was immediately stopped! Employee said you cant come inside without a mask!1. If your mask works then you shouldnt be worried about me.2. I have a Georgia weapons permit and its a felony for me to be wearing a mask while carrying.3. Wearing a mask all the time is very unhealthy4. Nothing T-mobile has is worth being stripped of my rights!Looks like me and T-mobile will be parting ways!

This metro is running a document check station. I must papers to enter store without a mask. I didnt know this location was Germany when they checked papers. T-mobile has no right to demand any papers from me. If t-mobile is worried about this sickness then you keep forcing your employees to wear a mask or shutdown this location but your cant force me to wear one. Terrible location.

Zac, does not know the prices of devices, name of the device 😀😂, how they can take a place in the store)))?

I had a really great experience here. I brought my mother here for a new phone and the employees were so kind and professional. We worked with Sarah and Yosi.I really appreciated how much they cared and how well they treated my mother. She was so happy with her new phone.

Store was amazing ! customer service was efficient.

If I could leave a negative star I would. This has got to be the worst most unprofessional location in the company. I live in villa rica and I will drive to the Douglasville location to avoid going in. The employees talk on their personal phones. While you’re trying to conduct business. Tonight I pull up because I had an issue. All the employees including the manager are outside. Acting like a bunch of teenagers. Absolutely ridiculous. This store is a poor representation of your company. Will NEVER do business here again.

They clearly dont want to or dont care to do their job. Lied saying they wouldnt be able to find or change my pin number.

The young man that helped us was very kind and patient.

Friendly service great place to visit helpful assistance most of all pretty women and their friends of mine

3 times Ive been in there and not once was I greeted or even acknowledged. I asked for help and was rudely ignored. Ive even tried to call to report them to management but nobody answers the phone there. The help there was making racial remarks about white people to my face. I will take my business elsewhere. Very unprofessional.

Yosi was incredibly helpful in helping me pick out my phone, he answered all of my questions, and even put my phone case and my screen protector on for me. He always greets me with a smile and wishes me a great day when I leave.

Absolutely horrible!!! We walked in at 7:30 to no hello. There was a woman behind the counter with PJs on and her kid on the counter. She was talking to a worker about there personal life. The other worker had her male friend in there talking to him. Both had a customer as well. We waited patiently till 8:10 to be told they were only taking payments now. My husband just wanted to ask about a phone to be ignored. They acted as if we werent even there. Really considering a different company. Not a place to look for a phone or anything really. Terrible customer service. Not worth my time or money. We were looking to buy two new phones too.

I was there today and I have a great review theyre having a New offer four lines just 100$ and get this no data caps Happy New year MetroPCS

Its always been a pleasurable experience to come here to MetroPCS but I have a lot of issues with phone I have I guess its the wear and way that I put on them overall theyre very good they last me probably 3 to 6 months

Horrible experience today. The manager of this location was 30 min late opening store then proceeded to make personal phone calls for 15 or so min while ignoring us. Needless to say we decided to leave, while leaving I told her the least she could do when arriving 30 min late is pay attention to her customers. The manager proceeded to demand us to leave the store and pushed my wife out the door. We took out or phone and recorded the confrontation which proved as rights to have her arrested for assault but for some reason we didnt press charges. Hopefully the owner will read this review and make some changes, no one should treat customers like this.

Love metro not really had any problems but do feel sometimes that im being Jipped in paying a higher price for a phone.. Like for 2 phones i pay 120 a month that is high to me. They charged me 180 for a 99 dollar phone.. So hopefully if you deal with metro hopefully you get an honest rep associate. Bc im in the process of trying to ask friends and family for a used phone so i can get my husband another cell phone.

The young man was very helpful and knowledgeable about all the different types of phones performances.

The employees are EXTREMELY rude and disrespectful!

Metro PCs dealer is my favorite there staff like Carlos and Megan and Terisa I think her name is spelled that way but anyways there a great help. I give metro PCs dealer* ****

Yes very great Great cell phone service..my opinion..and in good location

NicePolite. Great customer service

There always seems to be a very pleasant atmosphere there

This store always closes early. Very frustrating.

Best place to get ur phone!

If Yosi, the actual OWNER of this location is reading this, I need you to contact me!!! It was just that bad.

Their great at customer 6 service eat

Not like it no friendly face looking for another suppler

Great Employees and Wonderful prices and products

Im in the parking lot at Walmart right now and Im looking at the MetroPCS dealer right across the parking lot

Easy, fast and good product.

They are always friendly and helpful

Best phones for the buck.

Never enough employees. . Always a full lobby of folks waiting just to pay their bill and go.

Carlos is very knowledgeable and helpful

Worse customer service ever my phone didnt work any they didnt even want to help me at all

Very helpful staff

Great people

Great staff

I like the plans, phones, people, & prices.

Helpful staff

Need to update

Helpful

Rude