My experience with julie was fabulous she was truly helpful and made me feel comfortable and at home while doing my transition she is the best !keep up the good work!
Julie is the greatest saleswoman at T-Mobile. She answered all my questions thoroughly. Very knowledgeable.
The associate went above and beyond what I expected. She was wonderful, pleasant and very helpful! 5 stars plus some😊
The BEST experience I’ve had at a phone store! Audi went above and beyond to help my husband and I! I recommend you go to her if you need any help with your phone or service!
Audi was amazing, best customer service I have ever had and was very helpful. Also had a lot of patience. Will be my new T-Mobile store!
Extremely helpful and friendly! Sinai was absolutely amazing and professional. Julie was also very helpful throughout the process.
Julie was so very helpful! She looked up options for me and my spouse to each get a new toy :) so happy with the service
I came in today and Siana was very helpful & perfessional. She helped the whole time and was super nice
I’m a new t-mobile customer and recently been into the location in the Cumberland Mall and the Store Manager Audi was an amazing help.
Audi was amazing and very helpful. Answered all of our questions and went above and beyond for me and my family.
Thanks Julie for all your help with my new phone great customer service !
Audi was the best! She was quick to help get us what we needed as soon as we walked in. She was efficient, very nice and so helpful! Bryan was so nice, he helped get all my accessories on while we waited. We will be using this T-Mobile for all our needs! Thanks Audi for hooking us up, you and Bryan rock!
Amazing customer service. Audi even bought me a coffee she is great and beautiful
Melvin was so kind & helpful! & Audriana the store manager helped me save so much money! So thankful I switched.
Honestly great service. The manager and team there helped me in every way possible and answered every question I had. Definitely will be coming back to this store with all my future needs!
I went into the store today because I needed a new screen protector for my phone, I had a note 9, when I told Audi that I knew it would break again and I would be back Audi and the other woman working (I didnt catch her name) informed me of an awesome promotion that was currently going on for the newest Samsung phone out! I had no idea such a promotion going on but she answered every single question I had about upgrading my phone, how my monthly bill would change, any need to know info. on the new device, and she helped me switch it all over. I had my youngest with me and when she was getting a little restless Audi did everything she could to make the process go faster with transferring information from my old phone to my new one. I used to consistently go to another location in a different town but now without a doubt this will be the store I go to with any of my phone needs. Audi was great, I even had questions about my new device the next day and she again answered all of them over the phone and informed me if I needed more help she would be at the store the following day. Very awesome experience!
This place offers great customer service. They have very generous and helpful employees that made the process as smooth and efficient as possible.
I really enjoyed working with Audi. She made my visit nice and welcoming. She answered all my questions plus more. I will be coming back!
Natasha was very polite and helped me save money on my monthly bill. I would definitely return to buy another phone from her. And send family and friends to see her.
Overall excellent job.Customer service was on point and the Options were a great variety.Audi was a pleasure to do business with.
Great customer service, thanks you Julie for helping me transfer my data from one device to another.
Audi was amazing. She is always helpful and friendly. Everyone at the store were a great help. Audi walked us through all of the steps and was very knowledgeable about the offers and equipment available. Will definitely return.
Julie was great.. great customer service 👏
Audi was lovely and very helpful. Great customer service at this TMobile
Great customer service Julie and Erika was Soo nice
Audi was the awesome, the best manager and customer service I have seen in such a long time.
Audriana and Natasha were a great help. I would definitely recommend them to anyone who has or wants T-Mobile. They make sure you’re a 100% percent good before you walk out the door.
The store manager audi was really great and super helpful. I will drive an hour every time just to deal with her only at this T-mobile store :)
Excellent service thank to the store manager Audi!Very helpful and so nice!
Great customer service julie thanks you so much for your help today
Audi was very professional and made my experience worth while! I’ll definitely be back thanks to Audi’s amazing customer service ❤️
Had a really good experience, audi was extremely helpful. Thank you so much!!!
Audi was the best sales person made things easy and fast
Very fast and excellent service. Highly recommend speaking with Audi and Julie!
Great experience, friendly staff. An employee named Audi helped me. She was funny and polite. She was patient and I was impressed with how much Spanish she knew. Overall nice experience.
Very professional ..top notch service & they always make sure you leave with a smile ..come visit & get your next plan .
Natasha was amazing answered all my question and even transfered all my info over for me! Ill recommend her to all family and friends! Best t-mobile experience!
Julie was so helpful and had all the answer for any of my questions!!!! Thank you.
Siani was amazing & offered me great services!! I would recommend this location any day!!
Best experience ever. Audi was great
Thank you so much Audi! You are the best and would not deal with anyone else but you!!!!
The Store Manager Audi was really helpful and made our time there so worth it. She is really amazing! This will be my new T-Mobile store!
Me and my wife had a very good experience at the store. The employee made us feel like family.
Great customer services Julie you did a great job
Got a new Iphone 12 Pro Max today with the help of Audi! Great store.
Amazing customer service. Staff very knowledgeable and friendly.
The store manager Audi was excellent, very great customer service. The atmosphere was just great all around will definitely come back to this T-Mobile! Audi really helped me and my mom out tremendously.
Excellent service! Sinai and Julie were very helpful!
Audi was very helpful and awesome! Will definitely be coming back to only this T-Mobile
Audi, The Store Manager is amazing and Im so gratefull for the help. Please visit her store to get the full experience TMobile offers. 🙏 Absolutely amazing!
I had an amazing experience today in the T mobile store with Natasha she helping me with any and everything I needed. I wouldn’t go to another store every time I come in I see Natasha and she is always great with answering all my questions and making sure I know what I am getting with my service an making sure I get everything for awesome prices. Best store to go to always ask for Natasha!
Natasha took her time explained all my phone options what was best suited for my needs and was honest. Very knowledgeable about the items in the store. Thanks Natasha.
The girls that help us where awesome. Very nice and helpful.
Great service! Shout out to the manager Audi whom can juggle all the customers!!!
Went to this T-Mobile (sprint) store for new phone and smart watch. I could not be happier with the customer service. The staff was very kind and very knowledgeable in everything we talked about, from product pricing to getting me a new phone plan. This is my first Apple Watch and they also went over how to use it and all the different features and functions. Honestly, the best phone provider store I’ve been to.If you need to go to a T-Mobile store, this is the one to go to.
This tmobile was great. Audi was very polite and helpful.
I called T moble customer service sales department to get my questions answered about how I go about a Samsung smartwatch and to see who much of a down-payment (if any) they require of me. Sales rep looked into my account and saw it is in good standing and was able to see my account was 2.5 years old (at the time) and all of my bills are paid on time since my very 1st bill. Sales agent said to me taxes are the only thing you have to pay up front. I asked the agent if she would write notes in my account. She wrote the notes and read her written notes and said to me the offer is the same for in store online or phone sales. I go into this t-mobile store to pick up the watch and the manager rang up my watch and she said I needed to pay full price upfront. I told her no! I just talked to the sales department and I just pay taxes. Store manager said I see the notes in your account but, it the computer says you have to pay for the whole watch before you can take it with you. I said no! That is not the deal.store manager told me that is why she tells her customers to call the store for anything like this because the phone sales will give you the ok but the store is a whole complete ballgame. I said look, I t-mobile is t-mobile, does not matter if I call t-mobile or I go to the store. I left the store and I sent an email to corporate. I got a phone call a few days later and the guy from corporate was not at all happy about how I was mistreated at the store. He gave me some great deals that I could not refuse.
This tmobile store was great, Audi was very helpful and found the best price for me to switch from boost!
The store manager was great help with opening are new account and answering all questions we had with no issues
Audi is the best! Best customer service overall!
Audi was excellent provide amazing custmer service, gave me the best deals to switch to T-Mobile! Spoke to me in Spanish to make me feel more comfortable :)
Audi rocks best t mobile store
This T-Mobile store was so polite and very helpful. Audi was great
Julie was super nice and professional at her job
Visited this T-mobile for an upgrade and was assisted by an Employee James! He was friendly, helpful, and fast working! I had my family with me, and he gave them things to keep them occupied and got us in and out pretty fast! Definitely my new go to T-mobile spot.
Audi was amazing and patient throughout a difficult upgrade and helped me get the best possible deals
Audi and Siani were a great team at your Cumberland Mall store.
The manager audi was great, she was very helpful, knowledgeable and patient with my family. Will definitely be coming back to this T-Mobile
I stopped in to this TMobile for help upgrading and setting up my new phone. James helped me out and was awesome. Super friendly and helpful. He helped me set up my new phone and by the time I walked out of the store it was in perfect shape. Would definitely recommend this store to anyone!
Audi helped me alot with transfering my service to tmobile. She is very knowledgeable about her business.thanks
Manager was great. Very helpful!
Had a great experience at T-mobile. They stayed past hours to help us program our new phones. James and Charles were super friendly and very helpful.
Very nice associates and quick service
Thansks juli for all your help
Best service I’ve received from any T-Mobile store.
Was helped by Audi today and her service was excellent! She helped me choose the best option for me and was very informative about my plan. She engaged with me and my family and was very friendly! Thank you Audi !
Great store great service thanks Audi
Very professional and knowledgeable store personnel. After using Sprint for 10 years, I really appreciated them helping me understand the transition to T-Mobile and its benefits. I’m not exactly a technology savvy person, so it was super helpful!
T Mobile in Vineland is 🗣LIT! They were extremely helpful. Will definitely be back there. They were super helpful with the purchase of my new iPhone pro Max 512G
T-mobile in the Cumberland mall was convenient and very helpful for all of the info needed in upgrading my phone. I’ll definitely be back for any assistance that might arise in the future.
Nino and Natasha were very helpful explained everything in simple terms for me, most helpful enjoyed the experience!
The best t-mobile store! Audi was amazing
Audi was really awesome and very helpful. This is my new Tmobile store
Very nice customer service, Audi was patient with us
Absolutely best T-Mobile store Audi was super helpful and everyone is so nice
Very nice I appreciate the help that was needed
Audi was amazing!! Good customer service .. & very friendly .
I had the best experience I’ve ever had shopping for a phone thanks to Charlie! Definitely going to send everyone to see him!
Service was great. Absolutely love it
Very friendly, helpful and talkative!
Audi was really awesome and very helpful along with being very patient with me. This will be my new T-Mobile store
Had a wonderful experience switching my sprint over to T-Mobile here! Went in for an upgrade and they offered to switch me from sprint to T-Mobile. Super friendly staff and the store looked a lot nicer then when we had been in the past. Will be returning next year for our upgrades!
Great store everyone was helpful and friendly.
Natasha and Audi were great! Highly recommended this Tmobile location!
Audi the store manager was beyond helpful!! Went in to get my son a phone and ended up getting two for both of my boys.
Great staff and great environment. The manager James was super helpful and very professional. We weren’t sure about switching to T-mobile, but after visiting this store we are really glad that we did.
Audi was the absolute best representative I’ve ever dealt with and I have been a sprint customer for YEARS!! She was AMAZING ! And makes me want to come back to her whenever to have any problems
Audi was great, very helpful and was so patient and kind with us.
The store manager Audi was great, this Tmobile was awesome!
Nino and Natasha were amazing at the t-mobile in the mall very helpful