Ive driven past this place every day 2 to 3 times a day and never stopped until today. This is by far o b e of the best shoe stores Ive been in. They have an insanely huge selection of shoes from men and womens little kids to adults. I am very impressed, the girls behind the counter and on the floor were very hopeful and knowledgeable in their footwear.
Visited the Pembroke location. Lots of variety. Huge selection. Sizes can be an issue. Womens size 10, 10.5 hard to fine. Great service. Staff was very helpful. Purchased one pair, ordered second pair. Shipped to my house.
I wouldve gave this store a five but I had a bad experience the other day that left me speechless. I returned an item but didnt have a receipt. I did have the card that the shoes was purchased with but the cashier told me that they didnt do it by that so I told her I was a rewards member and she looked me up. She said that she did see that I made a purchase recently but couldnt see what I had purchased. I asked her how is that even possible? After waiting another 5 minutes she tells me that she has never seen the shoes in the store and that I could have the wrong store. I was shocked and then I asked her did she want me to show her where the shoes are located in the store, then I asked her has she seen every shoe in the store. She said no then said Ive seen a similar pair in black which was a lie because I would purchased the black if they had those. Bad customer service. The manager came up and told her to give me a refund and she stated that someone would be mad at her if she gives a refund without a receipt but the manager told her that she would take care of it.
I always know what Im getting before I even walk in and they always have the shoes I want... and most of the time the shoes are on sale
I just git some nice shoes that im happy with anf no one bugged me
Decent place for shoes. Good selection with alright prices. The lady that rang me up was smoking hot but I didnt have the nerve to chat her up, regrets 😞
Very clean, great customer service and very helpful.
They took time to call the other store who had the right size. Very friendly.
Place was clean, folks were nice. I was looking for a mens athletic shoe... Ive been there a few times just cant find much I like and the prices are kinda high.
The staff was friendly and the store well kept, but for as many selections as they had, I was very disappointed to see very VERY few size 10.
Friendly welcoming helpfull staff and great sale prices.
Found great shoes on sale.
Great place for shoes of all kinds, for your whole family! They have all the name brands and at great prices! Not to mention if you sign up with email, you get coupons! So many varieties, and the quality is perfect, just like the name brand stores, but half the price! Sneakers, heels, boots plus all the accessories to go with. Definitely Recommend this place highly!!
Large selection of shoes, fairly inexpensive and bogo 50%
Love the awesome variety of name brands and styles for each name brand. Helpful staff. Easy to get to the store off main road and you dont have to go into mall to get to the entrance. Reasonably priced tho I was hoping for a better discount bring a discount store..their prices are the same as KOHLS and other retailers!!!!
They have some good brands, at really good prices everything from Stacy Adams, to Reeboks. They dont carry Red Wings or Wolverines, nor do they carry floor shines. But the other brands that they carry are decent and their prices are definitely reasonable. If you sign up for their club or their card whatever they call it you get discounts on the shoes when you buy them.If you found this review helpful, I would appreciate a thumbs up. Thank you
Didnt find anything
Great location, huge selection and terrific prices!
Really good customer service! The lady with long/curly hair (early 20s) (not sure what her name was) was very helpful and so patient with me and my husband. Plus, they have the shoe sizes we needed and they also have a lot of shoes to choose from.😀
Kristina the manager has no sense of customer service. The sale specifically says buy one get one half off and that includes clearance. Apparently i picked the only pair of shoe in the entire store that’s not on that sale and she tried to blame it on the sku and wouldn’t take ownership of the mess up.
There is a great variety of shoes and accessories. However, customer service needs improvement. Every time I have shopped there I have experienced a long wait at the checkout. There seems to be enough staff, just appears as if they dont choose to work the checkout counter.
Found the pair of Nike shoes I was looking for at a great price!
It is really over priced and I could not find anything that fits my foot. Therd is not a wide enough selection for it to be worth while for me. I think you should look online before coming here to see if they have the shoe you want. If you are looking to browse this is not the place for you.
Affordable, good deals, great selection. Recommended for all families on a budget
Experience was ok. When I was ready to check out I could see them all looking at the register and talking on the ear piece to each other. I was thinking just walk over and check me out. The young lady that checked me out apologized and was really polite. Not to mention one sales person that was helping me with size for my daughter became distracted when 2 guys walked in and were talking and she spoke in her earpiece to have whomever to watch their section. That annoyed me.
Good and cheap price in good shoes
Love that place. Great variety of shoe wear. And good prices
Cheap good quality shoes
Huge selection but pricing is more expensive than we thought! We found same shoes with better deals at other places!
Wonderful, friendly people, I bought a pair of high heels, got a great deal
Wonderful! Love bogo 1/2 off and reward program. Save 15.00.
Large selection and good prices on their shoes. I hate shopping so I appreciate the open area and the fact that if I want to get shoes they have plenty to choose from so I wont have to go to multiple stores. And they arent crappy shoes like payless either.
Great customer service very helpful and they have my size :D
My fiance purchased a pair of Vans for our son. I ended up taking them back the next day to exchange them for a bigger size and had ZERO issues. The day after that I ended up returning again because I exchangwd for a size too big! At this point the size we needed was not in stock. The floor associate checked the back stock and offered to order the right size. She also let me know they were having the buy 1 get one half off which included clearance shoes as well! I ended uo exchanging the shoes for the right size and different style than originally purchased and was able to get my daughter a pair of sketchers for only $8.00 more than my original purchase! Very happy with the fact I haf to go back twice and that the lady was able to upsale us on a 2nd pair. It waa definitely a WIN, WIN!
My go to shoe store. Always have what I am looking for and sales are very good.
Great variety and value at great prices . The sales staff is always friendly and happy to help.
Nice store, If your a female you might want to check this store out if youre interested in a top brand name shoes especially if you have big feet, sorry I tell it like it is.If you see a pair of shoes not on clearanceYour going to pay about retail.Ok now in the shoe search for men youreven worse off(huh I just thought of something maybe they need to rename the store worse off Broadway shoes lol on that)Ok guys pickings are slim very slim in mensClearance.If your feet are the size of a small boat your going to get a deal sameThing with dawrf size.If your feet area size9 1/2 to 11pickings are slim so your going to be looking at about retail price so youWill be walking the aisles, unless Yourelike me because I have to wear sandalYear round due to nerve damage andVascular disease because my feet areSwollen year round,
Great selection with amazing prices
Great selection of shoes for a very reasonable price. They also have a great clearance selection!
Reebok shoes
Very good selection of shoes for good prices.
Love this place
Normally I enjoy coming to this store, but after today Im not so sure if I will walk back in there again. They had the buy one get one free sandal sale, I seen two adidas sandals on the display for the buy one get one free sale and fell in love with them. Go to buy them and I realized they didnt ring up as the sale. I asked the cashier why, she said they were only the front sandals. (I didnt see a sign stating that anywhere but ok) So I decided not to buy them, but came back and asked another employee to explain why they werent on sale since they are the exact same ones on the display and her response was, I DONT KNOW, I DONT MAKE THE RULES!!! So explain how you are going to put certain sandals on the display with the sale sign and then have huge attitude when asked why?? Extremely uncalled for and complete false advertisement!! I would have actually bought the sandals if they would have been able to explain to me the reasoning and treated me as a loyal customer, but since I was treated so poorly Im good!!
Easy to get to and shop
Great prices
The sale reps were the best ive seen in a ling time. They were extremely busy with the back to school shoppers, the customer service was still on point.
Very helpful!!! Loaded with tips and was incredibly patient.
Bright, friendly sales associate! Helpful
Love this place but disappointed that they devote so much space to stupid high-heeled shoes.
Selection not so good. Nothing remarkable.
They dont carry my width in any of the shoes i wanted to try.
A lot to choose from. But did not make a purchase
Staff was very nice.
Back to school shopping they had huge selections and most sizes
Just browsing. Didnt find anything to purchase.
Everyone loves a good shoe
Always find a good buy in Off Broadway
Cheaper if you compare it to other stores.
All the shoes i could ever want.
Expensive. No customer service
Love the deals
Good time
Bad customer service
Duh, SHOES!!!! LOL