I had recently stopped by CAR DIRECT and got with JOE who helped me find the truck of my dreams at a price my pockets could more than afford. Joe made the process fun and enjoyable. When buying a used car or truck the process can be stressful, but not here. When purchasing a vehicle from this family owned and operated business working with JOE IS A MUST.

We had an easy car buying experience with Zack, Wendy, and Ryan. Great crew- easy to get along with and personable. After previous miserable car buying experiences- this was painless! Bonus: Ryan’s awesome tiger shorts! Thank you all!

Joe is probably the best car salesman ever. He takes the time to help you find what you need and always goes out of his way to make the customer happy both during and after the sale.

Bought a car far Joe MInozzi an it was by far the easiest process I have had ever came to see Joe told him what I was looking for no older than an 2013 an he showed me everything he had an then explain the pros on all the cars I was considering would definitely go see him anytime I want a new car or truck Joe definitely will take care of you any day of the week an definitely keep you updated on all the things going on with your deal definitely if you need or want a new vehicle Joe minozzi is definitely your go to guy he knows his vehicles

You always hear about bad dealerships. This one gets 2 👍👍 from me. Stop by and see Joe and he will take care of you. He is honest and real. Hit him up

Good selection of vehicles and friendly staff.

They have a good selection of cars. Mike was a wonderful salesperson and he went out of his way to make my experience wonderful when looking for my Lexus. I will recommend them to friends and family.

DO NOT WASTE YOUR TIME! Called an hour before I got there claimed “truck was on lot” got there oh that got sold a while ago I read a review saying they bait you in there and didn’t believe it well now I do don’t waste your time

7th car purchased through Ryan and his team. They have completed outfitted my entire family with a car or truck.

Highly recommend, no high pressure sales talk. They work hard to get you into the vehicle you want and need. Thank you Gary Sawyer for all your help!

I bought a truck last week from Car Direct and the Salesman (Ryan) was great and easy to work with. The reason for the two stars is because Ryan promised to have front sensor fixed the following week but I’ve tried calling him and texting him to get my appointment setup and of course no response. Lesson learned, do not buy from this place until work is completed.

I have tried to buy a couple of vehicles from here. But every time I find a truck I liked, I contacted them through messages and called to see if it available and they told me it was and by the time I get to the dealership after we set up an appointment they told me it just sold earlier today. It has happened EVERY TIME and the last appointment I had which was yesterday the manager was the one that lied to me... all in all all I can say is they have nice vehicles but they will lie to you no matter what just to get you to come by the dealership... also they leave the pictures of popular vehicles on their site when it hasn’t been on their lot for weeks (another lie tactic to get you to their dealership) scroll through the other 1 stars you’ll see for yourself you can’t trust their website and they will prolly copy the same cop out answer on this review

Very helpful with no haggling, Ryan Gatie help me out a lot and I appreciate it. I plan on doing more businesses with them in the future.

No pressure car dealership. Ive bought several used cars over the years however this was my first time going through a smaller local dealership and I was very happy. Got a reasonable deal on my trade in and a great deal on my purchase. They also have a second dealership down the road a little ways (different name) so they have more selection than whats on their lot. Also the staff is very knowledgeable about the vehicles they have on the lot.

BUYER BE AWARE!! THEY SOLD ME A TRUCK WITHOUT TITLE, PROMISE ME IT WILL ARRIVE IN 10 DAYS, IT CAME 2 MONTHS AND A HALF LATER, GUESS WHAT, NOT ON MY NAME, AS I WAS TOLD, INSTED I HAD TO GO TO DMV, I COULDNT DO IT BECAUSE NO APPOINTMENT WERE AVAILABLE UNTIL LIKE 2 MONTHS I WENT BACK TO THEM TO ASK FOR another temporary tags but they refused to help, Im missing out so much money because cant use the truck to work TERRIBLE EXPERIENCE!!

Friendly staff, but the management needs improvement I showed up today ready to buy a vehicle that we had just checked out yesterday. Apparently the vehicle we had checked out yesterday isn’t available today overall big waste of time and could’ve been prevented.

My husband and I purchased a 2014 Subaru STI on 7/9/20 from Cars Direct while we were on vacation in the area (we are from Colorado). I waited to write this review until today (7/15/20) as I wanted to make sure we made it home.I cannot say we were offered the best deal on the vehicle nor would I say we received the best customer service... but we WANTED this car and we made it work. Mike and his sales manager (I assume) would not budge on the price even though 2 of the wheels were curbed, all of the paint needs to be corrected due to heavy swirling, there was definitely an accident on the rear bumper... and a few hours after we purchased it, it threw a code for the O2 sensor. The car was supposed to be covered by their in-house 30-day warranty- I was told I would get a call back in regards to that but it never happened- we decided to let it go as in the end, we have the facilities to be able to correct any of the issues this car may have and we needed to leave for Colorado a couple of days after the purchase.The car made the 1800 mile drive back to Colorado with the only issue being THE CRUISE CONTROL DOESNT WORK. A huge deal to most, to us a minor annoyance. We were able to correct the O2 sensor before we left. All in all, we are happy with our purchase and very pleased with the car and I believe a 3 star review is more than fair. I would have rated our experience higher if I felt that the dealership and its staff would have been more accommodating, especially since I took care of all of our financing myself.

This is the absolute best place to buy a vehicle. They have something for everyone, and they wont pressure you into buying.The staff are all great people. Not a bunch of people wearing suits, and acting all formal. Just a bunch of good down to earth people. The vehicle I bought for my wife is amazing, and Im looking forward to going back to get mine soon.

Friendly staff, prompt service. Got a great deal on the trade in. Jason and Ryan were awesome!

They screwed my partner and I, were in the middle of a waiting to get plates, they have the ability to get us temporarily tags but wont help!!! Terrible!!

Went in there to go buy a truck. Drove all the way over there to have the manager who I spoke to earlier on the phone say he didn’t know who I was nor did he remember scheduling me in even though we talked about 4 hours before I showed up. Then I ask him about the truck says he doesn’t even have it sold it days ago when he told me FOUR HOURS ago it’s siting on the lot ready for me to test drive. Walked around the lot for a little bit told him I was looking for a V8 in a truck and what does he do gets really pushy trying to sell me a V6 twin turbo yes they get more horsepower but not exactly what I was looking for.DO NOT GO TO THEM! VERY PUSHY! Dealer was much easier and laid back felt comfortable buying from a dealer.

Nice atmosphere & everyone is respectful

I was sold a car that had a serious oil leak that mechanics ASSURED me was there before the purchase of my vehicle. After basically beating Ryan (manager) and Joe Minozzi over the head with phone calls, emails and diagnostics I was able to get them to pay for the maintenance. Ryan agreed to pay for the diagnostic fees as well (over $200) but shorted me when sending the check. When I called to try to get payment, Ryan said I didnt have to pay for any of it. Its not my fault. This is after he ignored my communications for over a week. Absolutely horrendous service after the purchase. Would never come back. They treated me like I just spent $25, not $25,000. And get this - when I had to make a deposit on the vehicle and didnt have cash with me Joe said that I could pay with a credit card. When I was told the fee was over $130 to use the card, Joe said Youll just have to eat it, dude. Appalling. TAKE YOUR BUSINESS ELSEWHERE.

Had an excellent experience with Gary and Jason. My second purchase with CarDirect USA. No pressure extremely helpful and such an easy process. Highly recommended.

Have several trucks on web site that look to be god deals . Get there and the trucks that are good deals not there. Told they been gon for a while. I should of checked before I went. They use these as click bait. If the truck is not on the lot take it down

Experience:Between this lot and their sister lot only a couple miles away, the few vehicles we chose to test drive had rather significant issues and were very unclean. While the sales people on both lots were very friendly and the main one we dealt with was EXTREMELY knowledgeable, that was the only positive experience there.Vehicle Experience:After finding a vehicle that we were extremely interested in, there was A LOT wrong with it. We went over the vehicle with a fine-tooth comb, identified all the issues to the sales person, especially the fact that the vehicles interior was filthy.Sales Experience:After addressing all of the issues, and still expressing interest in purchasing the vehicle, the price for the vehicle (even with everything significantly wrong with it) was well above Blue Book value on a vehicle in perfect condition. There was no wiggle room in the price, nor was there any offer from the dealership to repair the issues with the vehicle. We ended up leaving.Following up:As we live in North Carolina, we called back the following week to inquire more on whether they would come down on price or do any repair work to the vehicle and it was always we will get back to you. Against my better judgement, my significant other went back to the dealership, discovered that the vehicle basically hadnt had anything done to it (not even an interior cleaning) and ended up buying it anyway. She was talked into PURCHASING an extended warranty that would cover all of the issues we identified in the vehicle. They then detailed the vehicle and sent her on her way.The Detail:When she got the vehicle back, the interior had at least been thoroughly vacuumed out, as their was originally animal hair all throughout it, including the headliner! The exterior was a completely different story. The paint was in worse condition after their detail than while it was on the lot. It had swirl marks so severe, that it looked like they used a random orbit polisher with Scotch-Brite pads to do paint correction. It took me the better part of a week to correct all of the issues they caused on the paint (Adams Polishes for the win!)The Warranty:Buyer always beware. If warranties didnt make money, they wouldnt be sold. There are always catches and this is no exception. No matter what a sales person tells you, always read the warranty in its entirety and make sure you understand it before you agree to purchase one. The one that was sold was presented as covers everything on drivetrain, powertrain and certain other systems and specific conditions. Diagnostic fees are involved, which are not covered. The shop that works on your vehicle has to call in to the warranty company to get approval for each individual repair and there is quite a bit, that as we found out, they will not cover, even in systems like the drivetrain that are supposedly covered 100%.The out of pocket on this vehicle, even after the sale, continues to rise.*Word of advice to any would-be shoppers*From a former vehicle salesperson (myself): Do not get emotionally attached to a vehicle you are assessing. If a dealership does not attend to issues on a vehicle immediately when they are addressed, they have no interest in doing so, as that would require them to invest money into the repairs and therefore hurt their profit margin. The mindset in operating this way is that the vehicle will always sell and if not to you, there will be another sucker for that seat. Its a horrible practice and easily identified when theres issues identified, no offer is made to fix issues on their end, they dont want to haggle on price, and it feels like to you that they couldnt really care if you want the vehicle or not. Avoid dealing with places like this and always be ready to walk away. Listen to your gut instinct and if ever you dont feel right in the slightest bit, walk away.I can write more, but character limits...

Great customer service! Thanks Joe!

I was driving one day and I passed Car Direct and noticed they had some really nice used cars, so I stopped by and met with Deryan, the salesman, and test drove a 2014 Nissan Pathfinder. I really enjoyed the car and how clean it was. I didnt buy that day and I decided to look around some more. After test driving different cars and trying different dealerships, I came back here! They were honest, courteous, and no pressure at all. Thankfully, I came back to the Pathfinder still there and I bought it. Deryan made the whole experience smooth and effortless. I would recommend them to anyone. Thanks again!

I had called the morning I went to go look at a car to check and see if it was still there, was told yes it was and drove an hour and a half from Richmond to look at it and when I had arrived, I was told it was moved to another location because someone was buying it, then I got the run around about how they werent sure if I was talking about the car or my price range. They also wanted to much money for cars that you can find in much better condition for a better price elsewhere. Nor did anyone of them bother to call me and tell me that the car was moved and someone was buying it, nor did they put me on hold to go and physically check to see if the car I was asking about was still there. Its just a shady way of doing buisness and turns people off from wanting to purchase a vehicle.

Husband found this car lot a few days ago because of a truck they have. This dealership has good vibes, nice used cars, and knowledgeable, but not pushy, dealers. They take the time to show you what you came for, of course what is similar and recommended, and keep it in your price range. Right now the only thing I dont care for is the online vehicles compared to whats on the lot (the lot isnt that big). Online has some trucks I didnt see on the lot. Come to find out there is a sister company where that possible vehicle could be at, so if you dont see it just ask.**UPDATE**We bought the Truck!Gary and Jason helped the finishing touches of paperwork go extremely kept ismooth.They t kepta smile on our faces,friendly and professional.

Didnt buy here but very nice guys.

I bought 2012 Ford F250 about 4 months ago. after I purchase it check engine light came on.Took it to Ford, said it needed EGR cooler core, took it back to Car Direct they took to there mechanic shop Little Creek Service Center.They said they could fix it for less, took them six weeks to fix my truck once I got it back they engine light came back on.They said they fix the EGR cooler valve not the EGR cooler core.Some how he diagnose my truck different from Ford.For some reason without my acknowledgement he and the Jason agreed it was the vale not the core.I lost over six weeks with this ordeal they supposed to pay half and I pay the other half, but it took them so long to fix the truck I didnt have pay nothing, but they didnt fix the problem.Ended up up taking it back to Ford they fix it in one day.I had to pay $1372.00 to have it fix and Car Direct said it was my responsibility to get reimburse from Little Creek Service Center which the wouldnt give me a receipt from the first time they so called fix it.Car Direct never gave me invoice from what work was done.And the guy name Roy said it was different code.I feel like I was cheated out my 30 day warranty. They getting these autos in with check engine lights on and somebody is disable them for a few weeks until you buy it and all of once lights pops on after you purchase it.I be real careful when you buy from them, my salesman Greg was good, but I am disappointed in management. That deals with a mechanic shop that misdiagnosed vehicles and and they will not stand behind there customers.

Guys work hard to get you what you want..

I worked with Joey Minozzi and was very impressed. He was very knowledgeable and friendly. He made the whole process so easy! I highly recommend talking to him!

I was sold a VW Passat that had a broke head gasket,left me without a vehicle for a 2 weeks,they didn’t want to help me with a rental an left me stranded while my new purchase had to be fixed,I was left without a vehicle for a weeks.this is the first time I’ve purchased a vehicle an got screwed.I had to get rid of the vehicle less than i year because the head broke again.

Some of the best Salesman in town! I’d recommend working with them, they provide excellent service and give you phenomenal service. Don’t forget to ask for Dylan, he sold me an SUV With everything I wanted in it for the low!! He has the best prices and plenty to pick from! Happy to say I’m excited and in love with my purchase!

Drove almost 3 hours to look at a specific wrangler on the lot as they had a lot of wranglers on the website. We arrive and there is one jeep on the lot visible with a rejection sticker. My boyfriend was texting one of the salesmen the day before and the day we came up... stated it was sold thursday... and they cant access their website to change anything.

Just bought a vehicle from these guys amazing service and very easy going. Had an issue with a sensor that went bad they took care of it no problem they are also military approved so dont be worried. Gary is awesome and so is their manager. Thanks again guys for putting up with all my questions and concerns.

I bought a Nissan Armada from Car Direct and the buying process was very easy. They were open and honest with me from the start. The whole process took 2 hours. Unfortunately, my vehicle had some issues that were not discovered prior to my purchase. The team worked with me, assessed the vehicle, sent it to the shop took care of all the work that needed to get done. They went above and beyond to ensure that I had a good experience and am happy with my purchase. I would highly recommend! Darian is a wonderful sales man! Ryan was great through the whole process of getting my new to me SUV safe and ready to transport my family. Thank you guys for everything! Will come see you when I am ready for my next New to ME!!

This is my third time editing my review for this dealership. Long story short, almost a year later and I’ve had almost $10,000 in repairs done to it. At time of purchase I was given a “free” aftermarket warranty. Thought they where helping me out and giving me a deal. Well no, they just knew it had a million issues. Either they didn’t do any kind of multipoint inspection prior to the sale or ignored the issues entirely. $4,000 in repairs done in the first month of owning the vehicle. Be very careful and do a THOROUGH inspection of a vehicle before you buy from here. Bring your own mechanic if you can.

They sold us a Nissan Titan with a bad catalytic converter — $1400 in repairs needed! We told them within 2 days of purchase but they don’t care cause they already have our money! Their offer was to get the mechanic to “agree” to sell us the parts at cost when we can buy the parts on line for less — we just wanted them to make it right since they sold us the vehicle without telling us about the problem! So much for good customer service!

Sales staff friendly and up front. Have not purchased a vehicle yet. The ones I saw on autotrader had been sold. Waiting to see if they get more in stock.

I found that they are very honest. The salesman told me exactly what was wrong with the car I went there to see. He let me know he wouldnt buy it. It is unthinkable to go to a dealership, and have someone come out and be honest about their cars. I didnt purchase that particular car, but when I go back there I will probably purchase a vehicle from them.

I bought a car from them 4 months ago and the transmission has gone out of it already the guy there named Ryan told me that that is my problem pretty much after I spent 17 grand for a vehicle not happy at all Guy didn’t even offer to help I wouldn’t buy anything from this place. Been having problems with this vehicle since I bought it.Update: Have have the Chevy Tahoe for less than a year and the motor and transmission have went out just letting everyone know beware better business bureau will be involved

I know car dealerships have the strategy to be nice to convince you to buy a car, but I must say that what I really liked about this place was the honesty of car salesman Jason Loper, he really pushed to get me the best deal possible, was transparent about all the numbers and encouraged me to go with the best financial terms for myself instead of just trying to empty my pocket as much as possible. He was helpful in everything and never got an attitude even when I wasn’t an easy customer. Totally recommend this place, but make sure you task for Jason Loper to be your car salesman when you go!!

Made an appt. to look at a car...they sold it before I got there. Drove 40 miles to get there. Less than honorable business folks.

My husband and I went in trying to trade in a truck that is worth between 17-20 thousand dollars trade in value and he tried to give us 16 thousand for it. We said ok because we just wanted the truck gone. He told us to do something to get a loan that the bank could not do and apparently never does. The bank said that Car Directs knows that they can’t do this and should not have told us to get a loan in they way our salesman described. All in all, I’m done dealing with them and will never return. They all seem nice but are just trying to screw you over.

We recently purchased a 2007 Tahoe from here. Our sales man Deryan was very professional and easy to work with. Before purchasing the vehicle there was a minor issue and they did everything they said they would and had it fixed. The manager Donny was also professional and great to work with. He made sure we had everything covered, warranty and financing. If you are car shopping, I would suggest you check this dealership out!

Ryan Baker was the most disrespectful car salesman I’ve ever had an encounter with. He assumed I was not in the financial state to buy a car. He was so rude. He lounged back in his seat, very unprofessional. He told me on quote “you can’t afford that” and made my business feel unwanted, like I have no option. did not even walk me out or give me a card. I HAD CASH TO SPEND. This establishment just lost a car sale I will take my money and go somewhere I’m treated with respect.

Literally the definition of an used car dealership. I personally had to spend 3 grand for repairs after buying my truck. The owner didnt care either. If youre looking to get scammed out of money then youre in the right place. The other reviews are bots, dont buy the B.S.

If you are military like we are, DO NOT GO TO THIS PLACE!! THEY WILL TRY TO TAKE ADVANTAGE OF YOU!!!!!!If I could give no stars, I would! We live in NC so when we found the truck of my husbands dreams here, we thought it was awesome! We made sure that before we ever drove up there that we were approved for the loan and everything! We were GUARANTEED to be in our price range and that we were approved so we made the 3 and a half our drive there with our 8 month old daughter in tow. We get there and everything seemed to be going good, until it got to the finance manager, Patrick. Thats when everything went south! We were then told that in order to be in our budget we had to put 2k down, if not the payment would be more than we could afford. Furious, my husband grabbed our keys and went to leave when Scott, the original salesman, started YELLING at him saying its not his fault and that we shouldve expected to put something down! First of all, we told him before even coming that wasnt an option. We kept asking for our APR and what the amount was for and how much payment would be, all being assured by Scott that it was a good rate and wed be in budget with no money down and a good price on our trade in. LIES. As we were leaving another salesman, Jason, approached us and gave us an idea for how to make our payment and make this work. He was the ONLY ONE who had our best interest in mind. Reluctantly, we agreed and signed the paperwork thinking all was good and the truck was ours! WRONG. Exactly 1 week later, they call to inform us that the loan was in-fact NOT approved and we needed to return the truck. How did we even leave the lot without an approved loan and signed ALL the paper work required to sign if the loan was approved??? We were even given an interest rate and monthly payment before we left that we signed and agreed to!! This place is SHADY no matter how you look at it! They even want us to drive AGAIN with my daughter to bring them back the truck and pick up our car!! Um, sorry but yall messed up the loan and everything, you can get your truck and bring us our car since all yall did was LIE from the start! Im not subjecting my 8 month old to another 7 hour round trip and $200+ in gas AGAIN for this horrible company! If you are military like we are, DO NOT GO TO THIS PLACE!! THEY WILL TRY TO TAKE ADVANTAGE OF YOU!!!!!!

Bad business call about a vehicle and they say it is there,then you show up and it’s been sold so they try and sell you something else

Nice selection of vehicles and friendly staff

Found a truck I liked on a website they advertise through, no response when I requested info. Reached out over FB, Dylan Spackman was assigned to me .. took a while he finally contacted me, asked him a few questions that I never got answers too.. asked to get rough numbers on what my trade in would be.. avoids that for 6 hours and after I said it multiple times he calls me saying he’s been working on it all day .. but he needs more info .. he asked me 3 questions that took me 30 seconds .. the sales manager calls me (very nice and very attentive) we talk numbers, said I get back to them .. text Dylan again today, told him I’m ready to do a credit app, I have money down and I’ll come get it ... And he responds with “well We just have so many people on the vehicle he doesn’t want to go any further “ so looks like I’ll find another truck somewhere else 😂 apparently he didn’t want to work with me

I bought my first vehicle it was a very understandable price it was Smooth and easy all of the customer advocate very kind and understanding they are highly recommended for whoever is wanting to purchase a vehicle CarDirect Is absolutely amazing I would purchase from them again!!.

The customer service was excellent. I will definitely be back to due business in near future. I would recommend this dealership to family & friends. Anthony maid sure all questions were answered. He also made the sales process a delight.

Great place to buy a used car with great customer service!

Anthony is a great guy and knows how to socialize with people. He helped me with everything possibly that I needed help with. He does an excellent job explaining things and had an answer for every question I asked. Great person!

Very nice staff, but dont fall victim to their over-priced vehicles! They and their brother store, Beach Auto Brokers on Little Creek Road, target young military with a Military Appreciation Program (MAP) that sounds well and fine until you realize its just a lure to get you in. Again, great people, but that can be said for any car salesman.

Dylan is a nice guy and very patient.... got me rolling in no time. I recommend him any day.😀😀😀

Amazing dealership. There are no words for these guys. They have a customer for life. My sales rep was Gary and the sales manager Don treat you right, fair, and no matter what bottom end, They take care of the customer with customer service that is unheard of in todays times. Thanks again Car Direct and thanks again Gary and Don!!!!!

Best service I have ever had. Gary personally treated me like family and I greatly appreciated it. I will recommend anyone to come and buy a car from him. Thank you.

This kind of dealership is the reason used car sales people have a bad reputation. It was truly a learning experience dealing with them. As others have said, the vehicles they sell are in bad mechanical condition and they sell them with a promise that theyll fix whats wrong before you pick it up but then they rush you to sign the paperwork prior to the repairs and after that, youre on your own. Do not purchase from these honorless people.Also, as others have said, their good reviews are mostly fake.

Jason, is the man. Totally hooked me up and worked with me even several days later to come buy the car all the way till like a month out after the purchase. Will definitely go there again and invite friends to come buy a car from there. Great service and people.

My experience with Car Direct, customer service and sales was one of my best experience I have had in a long time. The sales rep Brian was very informative and knowledgeable as well as patient with me not knowing a lot about cars! I would refer this company to all my friends family and coworkers.

They were extremely helpful. I had a great experience here and would recommend them to anyone.

Great place to buy a used car. Got this 2010 Ford Explorer at a great price and the staff was very helpful and friendly.

The dealer was great! He didnt pressure me into anything I didnt want. Let me test drive the truck without dictating the way I drove it. It was an over all pleasant and easy process.

The cars they have are very sketchy and have many problems with them. They are way over priced and not at all a good company. Do not go there..

Rodney was very helpful and informative. He made purchasing a car very easy. Josh was also very helpful and he answered my Questions in a timely manner.

The service from Mr. Vincent was more than what I expected. He kept me informed and determined to purchase a vehicle I give him and Car Direct 5 stars. Excellent customer service.

The experience was great. I did not think we would ride away but they made it happen. Thanks guys!!

Customer service was excellent. Very helpful although we were from out of state. I would definitely purchase another vehicle from Car Direct and tell all my family.

Thank you Chris for everything. They were helpful and understanding. I definitely didnt go out expecting to get a new car but I did and I couldnt be happier with the decision I made. Thank you Car Direct ❤️❤️❤️

Great salesmen, sevice, and an excellent selection of more than fairly priced vehicles.

Vincent was our salesman. He wasnt pushy at all, asked what we were looking for in a car. Was very friendly and found exactly what we were looking for. Next time we are looking for a vehicle we would be happy to return, as well as refer anyone we know to your location.

My overall out experience was great and the service was excellent. Gary was very nice, patient and extremely helpful. I would highly recommend Car Direct.

I am a returning customer and will continue to return in the future. The staff made everything easy and did what they had to do to get me in my new vehicle. I highly recommend RJ and Car Direct.

So, went to see a couple vehicles, guess what got the vehicle sold this morning lie. Come to find out they never had the vehicle on the lot to begin with lol Look at their reviews on CARGURUS f you want an accurate description of what they are all about. See at first I felt bad I snapped but then come to find out guy lied to my face. I dont now. Would never do business with them. BUYER BEWARE Will be reporting to BBB and Wavy.

This company should be banned for military. They are all crooks and will lie to your face. Wavy 10 will be notified as well every social networking site. Save yourself from these false car dealers. They are in business based of the many lemons they have sold. Don and Ryan both do not care about anything but the commission.

This is the first time Ive brought a vehicle from a dealer and the experience was awesome. From the first time I talked with Gary Sawyer until we close the deal everything was perfect.

Service was great with no problems at all. We worked reasonably with each other and came to an agreement that suited both of us. Thank you Gary and Car Direct.

Very honest and caring car salesman. I recommend Gary Sawyer to help you with your next car!

Great inventory! Nice salespeople

Anthony was a great salesman. I will give him 5 stars and I would recommend him to all my friends and Navy wives that are looking for a car.

Anthony was a very helpful and professional person as well as all members of Car Direct. I couldnt be more happy. I would highly recommend Car Direct to anyone.

Excellent experience. Marty was courteous, friendly and knowledgeable about the vehicle we were looking. Would recommend Car Direct & Marty anytime.

Our experience at Car Direct was great! Mr. Holley and Dan were professional, friendly and helpful. If we are ever in need of an automobile Car Direct has a customer for life.

Wonderful Team! One of the best Shops in Town!Ask for Jim - Tell him Al sent ya!

I went to this dealership after making an appointment to see a vehicle. Not only was the vehicle NOT on the lot, the man tried to tell me the managers were driving it to a meeting. Also was talking about they take the vehicles home on the weekends and such. I will never consider this place EVER. The man was suppose to send brochures of a type that same night and never did nor contacted me. I moved onto a place that actually sells low miles at a decent price. They were asking outrageous prices for old cars! No thanks.

Awesome Vehicles Great employees will be buying my next truck there

Ask for Daryian, he works hard to get you what you need at a price you can afford. He was wonderful.

Disappointing, got a call from them, I told them a dollar amount I would pay OTD. TOLD ME TO COME OVER THEY SEE WHAT COULD BE DONE.They didnt come close.So I waste time and gas with the BS.

Was 0 pressure and they listened to my wants and needs. Worked to get the right price was in a new to me truck fast

They were friendly enough, but the salesman was not knowledgeable about cars. The first truck I looked at was rusted out underneath, he told me they do an undercoating so dont worry. Everything seemed like the stereotypical used car lot. Buyer beware.

Nice service and people working there, I would recommend buying a vehicle from them

At first they were good but when you find anything wrong with the vehicle they deny that its bad when clearly its broken. The truck i looked at you could move the whole front cv axle and they claim normal wear and tear. So i didnt even bother arguing with cause theyll do anything to get there money. Look at what your paying for is my only advice. Just cause it says certified doesnt mean it aint broke

EXPLAIN EVERYTHING WELL, NICE GUY

This stealership is an awful place. Their motto painted onto their walls, which reads we do good things for other people, actually implies people other than YOU.I was looking for a 4-foot sedan last year to drive for uber, and after explaining the situation of jobless and potential homelessness on the brink pending confirmation for my driver position with uber, they immediately put me behind the wheel of a BMV out of my price range.Reluctant to purchase this vehicle, a sales associate, Jake Roulaine I believe it was, who claimed to be the son of the owner, tookme for a test drive to his house down the street, coaxed me into getting high with him and the friend I brought with me, then proceeded to explain that he was aware of my disinterest in the BMV, but that, it would make him look so good to his dad, and to the other associates at Cars Dorect, if Id just collect a check for the amount of the car from my bank, and just pretend to be interested in the vehicle; and that hed definitely find a vehicle I wanted, and if not Id be refunded.Under the influence, I went along with what he said, but little did I know thats was never going to see that money again, because they deposited the check immediately after giving it to them without leaving the lot in a car at all. For 2 weeks I tried to get reimbursement for the check with promises from the managers/owner that it was just a few days away from being returned, but Donny finally, broke the reality of the situation to me, in that I gave them a signed check, and it was not of their obligation to return any of it. And tha t I could either leave the lot with a vehicle for the same amount, or pay them for 2 weeks of storage fees, for a BMV I couldnt take home for lack of insurance coverage.They gave me a Jeep Liberty outside of the criteria guidelines I gave them, and made for a terrible year. Not only was there a good sized dent they refused to acknowledge, for the as is status of the sale, but 1 day after the 30 warranty, the vehicle started failing. It became a bottomless money pit, keeping me impoverished and unable to sell the vehicle without taking a huge loss, for they also sold it to me $3,000 more than it was worth, at the value of the BMW..Never again, and buyers be warned.

This place doesn’t deserve a star. Went there yesterday (7/13/2018) to look at a 2013 Hyundai Genesis coupe that I actually called to see if it was available and they said it was. I even told them I’d be there at noon to look at it and when I got there the guy went in to get the keys and came out literally 3 seconds later and said that they moved it to their other lot because someone else was looking at it to buy it. I was like alright whatever, and I saw a 2010 Subaru Impreza wrx hatchback 5 speed that caught my attention. So I went to look for that and asked for the keys and he said that there is a clutch problem and that it feels like it’s going to stall in first, but I can still drive it if I want. Um what? How can you let someone drive a car with that issue? Also, that sounds like more of a transmission problem if you ask me. The kicker is that they wanted 19K for it, and it had 103K miles on it. That’s literally 4K over kelly blue book value. But I leave still interested in the Impreza, I figure I can haggle the price down to proper value, and the salesperson takes my number and says he will let me know if the genesis is sold and when they fix the clutch issue on the impreza. Cool. Not even 5 minutes after I leave the lot he texts me saying that the genesis is sold. Alright, whatever. Today, the very next day, he texts me saying that someone came in and bought the impreza. What the hell? All of these negative reviews are true. I don’t know what kind of business they are trying to run but it’s obviously not a car business because they don’t like to sell people cars. This whole dealer and their website is a bait scheme. Not to mention all the 5 star reviews are fake and from random car dealers all across the country that were posted within a few days of each other. What a complete joke.****UPDATE**** 07/19/2018- I was looking on Craigslist to see if I could find a nice Impreza wrx for a good price. I scroll for about 10 seconds and see that car direct posted an add for the same 2010 Impreza wrx hatchback that I was looking at before, and when I look at the time of when it was posted it said 3 hours ago. THESE PEOPLE ARE CRIMINALS. The sales person literally texted me the very next day after my visit and told me that someone came by and bought it and paid it In full in cash. I’m literally astonished and so angry that these people are still in business and not in prison. This is false advertising and criminal activity at its finest. I wouldn’t be surprised if this dealer was a front for a drug dealing ring or something insane like that. These people need to be reported to the better business bureau and the police immediately. All of the employees are guilty of false advertising or conspiracy to commit false advertisement. Stay far away!