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Oceana. Motors
1237 Oceana Blvd, Virginia Beach, VA 23454, United States
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Oceana. Motors
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De
Review №1

Purchased a vehicle from this place within 1 week had to replace tire sensor around 2nd to third week engine light came on had to replace thermostat they said it was not covered under warranty 2 months after purchasing vehicle transmission went out 5000 dollar job called them they act like they dont remember my purchase ask me twice did I purchase vehicle from them knowing I did just Purchased it 2 months ago I gave these people almost 11000 dollars for this vehicle which I did not finance paid cash vehicle it is for use for my business now I cant work dont have 5 grand to repair this spent all my money on the purchase of the vehicle dont know what I am going to do really got taken advantage of these people are shady and not trust worthy buyer beware

EL
Review №2

Found this vehicle online, the price was less than the comparable vehicles within 25 miles. The other vehicles had more miles, interior was not kept as well as this one & the overall upkeep wasn’t as good! Tony Vargas took care of me from the phone call inquiry to the test drive & insured I had all of my questions & concerns taken care if before I driver her off the lot! Great customer service, fair price & a great experience!!! Thanks Oceana Motors!!!

Le
Review №3

Amazing experience buying our 06 sti from Gilbert, we drove out of state to the dealer and he filled out all the paperwork for us before arriving. This made the process so much faster! We were in and out in less than 30 minutes and we are very happy with our purchase, it a stunning car and in great condition! Thanks so much!

KE
Review №4

Found vehicle Online today through my employer website. Call to inquiry about the vehicle. A male answered the phone and when I asked to speak to the person in charge of internet sales he hung up. When I called back the same person answered the phone and when I inquired again about internet sales the person said: Weve got a person in charge of internet sales and thats none of your business and rudely hung up again. The rudest reception ever by someone representing a sales organization. I wouldnt buy a motor scooter from them!

ja
Review №5

Tony was the best salesman ive had, helped me get the car I wanted at the price I could afford, not to mention the great condition of the car, 11/10, thanks Tony!

Da
Review №6

Absolutely best place to get an affordable vehicle!!! Gilbert was AMAZING he assisted us from start to finish, we couldnt be more pleased with our experience. If your looking for honesty, integrity and a great experience stop by and ask for gilbert!!!!! Thank you we are so happy!

Gr
Review №7

Extremely unprofessional and dishonest. After applying for the auto loan, and being approved, I was told they did not have the title yet and I would have to wait a few days for it to get in. After a few days later I was called by the dealership and told it would be a few more days but the car was being taken off the line so I could purchase it as soon as the title got in. After a week of nothing, I decided to call the dealership to get an update. That car was sold is what I was rudely told. I was then transferred to someone else who told me I needed to come down and choose a different car. No way was I giving these unethical creeps my business after this. He then wanted to argue and try to make this all my fault. Do not trust anything these people advertise or say.

De
Review №8

The entire process was smooth and the knowledgeable sales staff made sure of it. Great communication through the whole process start to finish. The process didn’t take all day not even 2 hours. Great Customer Service, Friendly, Professional Salesman and the Owner had an welcoming and professional demeanor through the whole process. Made my first car buying experience a breeze.Very satisfied with my purchase. The week after i bought my truck, my mom bought a truck. Tony Vargas is the Man! Beyond fantastic salesman! Him and Tony, the owner, works on pricing and creates a relationship. If you’re in the market for a car or truck or you just need some advice he is the one! I highly recommend this dealership....

De
Review №9

The staff here are incredibly helpful and go above and beyond for their customers. Tony was vastly knowledgeable, helpful, and honest; he offered in depth advice on buying cars. Ryan was exceptional in negotiating numbers to make sure we got the best deal. Overall, they were committed to helping the customer make good financial decisions.In our time there, they answered every question with plenty of detail and patience, stayed after hours to help us, and provided top notch customer service throughout this whole situation. I was thoroughly surprised by how pleasant the interactions with them were. The people here will look out for you, and I cannot recommend them enough.

Mo
Review №10

I wish I was able to give more than 5 stars! Gilbert helped my husband and I get into a car super quick. Our car had broke down and were time sensitive. He told me to call him in a couple days to make sure the car was ready and it was ready earlier than we expected! He was so pleasant and super nice!! He really helped us out a ton!! It was definitely not just a business transaction but we also gained a friend! Thank you a ton, Gilbert!! We love our car!

Jo
Review №11

Gilbert went out of his way to make my car buying experience a pleasant one. He picked me up at the airport at 10pm on a Thursday night. Had the truck ready for me and was a fun guy to get to know. I was on the road with my new truck by 11pm. Even gave a gift to give to my wife. Fun guy. Love my truck.

Sh
Review №12

The entire staff was incredibly professional and attentive. I easily found my car on their website, the carfax was available online for my convenience which made going in really simple. I really love my car and actually enjoyed my buying experience. I encourage others to come check them out!

Sh
Review №13

This place is great. Stopped in, shopping for a truck. Tony Vargas helped us out by putting us into the perfect vehicle. The entire process was quick, I wasn’t waiting all day. Everyone here works together. Great team work guys!

Jo
Review №14

Good service!!

78
Review №15

When I walked in looking to trade in my vehicle I was honestly nervous about the whole process. However Tony and Ryan helped me out and made the process completely painless. They gave thorough explanations and even stayed late to help me get into a great car. The car runs perfectly and Im extremely pleased with the excellent customer service and the condition of the vehicle. I strongly recommend talking to Tony if you have any questions about purchasing a car as he is highly dedicated and honest and will go out of his way to help you out.

Jo
Review №16

Excelent. 5 stars

Je
Review №17

First time buyer for an amazing car that Gilbert, the owner, helped me out to get. Helped me find the best vehicle that would fit me best and best deal price! Cant be more happier. Thank you!!!

Mi
Review №18

Purchased a car here within the last month and have already had 3 problems with it but today was the worst starting off with a clutch problem and window motor problem. Driving to work my axle and ball bearing inside of the wheel well snapped and left me stranded on the road. when i reached out to the dealership they said it was not covered under warranty. under no circumstances was this damage to the vehicle that i would have been able to create within 3 weeks. they sold me the car from the auction knowing that it was at a breaking point. buyer beware of buying cars purchased from auction by this company because they have no interest in how they run as long as they can sell them.

su
Review №19

I had a amazing experience... I had been looking for this particular vehicle for over a year..I found it on a Wednesday, drove 5 hours from Charlotte on a friday..was in and out in about 40 mins..Gilbert was absolutley amazing answered all my questions ..made me feel comfortable...so Im 3 weeks in, driving the car of my dreams ..absolutley love it...Thank you Gilbert and Oceana Moters...would definitely recommend...

Ra
Review №20

Gilbert was a joy working with

Da
Review №21

They helped us get a great van for a great price... way better than what we were seeing when we went to the Honda dealership. The transaction process was simple and easy. We are so happy with our van! Thanks Oceana Motors!

An
Review №22

Gilbert did an amazing job, I absolutely love my my car. I am definitely recommending people who need a vehicle to come here, they will take care of you for sure.Garnet Moses-Melton

Ce
Review №23

Smooth and easy process. Gilbert is the man to talk to he will take good care of you and make sure you find what you are looking for love my ram 1500 thanks Gilbert.

Ta
Review №24

Gilbert and Jess were courteous, professional, and very helpful. Got a fair price for my car and a simple, hassle-free process. Overall, an excellent, efficient experience.

M.
Review №25

Thank you Mr. Vargas! I appreciate all of your assistance with my vehicles. I couldnt have worked with a more honest person. Thanks for all you do!!!

Th
Review №26

Nice service great job Gilbert did everything possible So I can get the car. Im very happy with the service.

Da
Review №27

We found 02 Subaru for our son online from Oceana and were really pleased that their website was up to date and the vehicle was available. Joey was great throughout the entire process and super helpful. We drove down and had a quick test drive and bought it on the spot! Really top notch experience all the way through, Joey was even willing to come in on his day off to help us with the purchase. If were ever in the market for a used car again, well definitely check Oceana and you should too!

IA
Review №28

Im New to the area and was looking for a reliable car Desperately I heard a LOT of awesome things about Oceana Motors, but after going there and my experience Im not too happy.If you don’t have the “best” credit or if you arent a active service member I wouldnt recommend this place.I Initially went to purchase a car cash but decided to finance one to help build my credit a little bit. I was looking at a Mazda car they had at the time. While running my credit and everything he asked if we would like to come back due to the timeframe so we left and went to the NEX. As soon as we pulled in the parking lot he texts me how much i would need to put down on the car. While i was waiting for more information on the vehicle I get another text saying they had just sold the car. (all this happened within an hour) I was confused because I thought he was working with me but ended up selling to someone else. I didn’t even have a chance to make a decision. so them pretending to work with me on the car and run my credit just to sale the car to someone else was unacceptable. He could have just said that someone else was in the market for it before running a credit app with me.So at first i didn’t think anything of it. Because i figured I didnt make a decision fast enough so its my fault. So the VERY next day i was interested in a Nissan Sentra and so i texted the same guy who was supposedly working with me the day before and asked what I needed to do. He responded and said he had a navy guy coming in to look at it . I never heard back from him and the car is still on the lot. I also seen another car a Dodge Avenger and sent in a request about it. (At this point just trying to get someone to reach out, so i can purchase a car) The dealership still has not contacted me yet.I know i don’t have the best credit nor am i in the “navy” but Im still a customer like anyone else. My application for approval might take a little more effort but i still deserve the best customer service as if i had an awesome credit score. I really dont like how they handled me and i will not be going back. If you dont have the money in hand at the moment you walk on their lot then dont expect them to help you. I was very disappointed seeing that Ive read 100+ reviews that said this was an awesome place . Well that wasnt my experience

je
Review №29

They sold me truck that broke down several weeks later. The owner, Tony, refused to help me get it fix despite the truck having a warranty. The transmission was shot, the check engine light came on, the suspension was bad, the bearings needed to be replaced, there where several oil leaks, tube side panels fell off and the owner was well aware of these issues and chose to sale the truck anyways in that condition. This place is a scam and is only trying to get your money. They also have uncertified mechanics working on the vehicle. PLEASE DO NOT PURCHASE ANY VEHICLES FROM THIS DEALER OR ANY ONE ATTACHED TO GOOD FELLAS AUTO.

Ch
Review №30

First time buyer at this location. Gilbert was able to put me in the car I wanted when noonelse could. Very attenrive, and even gave me a more then fair offer on my trade. Will def be back when it comes time for another vehicle.

Be
Review №31

It was an awesome experience purchasing a used vehicle their. Hats off to Tony for the awesome making this happen!

Ar
Review №32

The service at this establishment is unlike any other, super friendly and helpful place! the owner is outstanding and super military friendly, 10/10 would reccomend!

te
Review №33

Tony the salesman and Tony the owner in general are good guys who work with you on pricing and try to create relationships. However 5 minutes after I drove off the lot the check engine light came on for oxygen sensor. I feel someone reset it just to sell it without fixing it. They offered to fix it, and i left it on 2 separate occasions and they said it was fixed, but the light came back on again. I got it fixed myself for $300, plus 90 for diagnostic, and asked to split the cost, by texting Tony, and so far no response. I know small dealerships have to move cars quickly, but if you offer to fix something then dont, thats disingenuous. I like the guys, but imagine if the check engine light would have been hiding a big problem.

Mi
Review №34

Tony was very friendly, knowledgeable and a nice guy to deal with.

Ra
Review №35

Very helpful and patient with me help me to assist me in understanding the full process. Prices are fair for the Car you want. If your military this is the place to go.Props to Tony🤘🏾

Ge
Review №36

Gilberto was amazing. I found ocean motors looking for a certain car through CarGurus. Gilberto got me the lowest interest rate I have ever been offered for this kind of purchase.we had negotiated a price over the phone contingent on seeing my trade in. I showed up a few minutes be for time Gilberto was there waiting. Once seeing my car and start ing to work on things he took 500 off the amount I was supposed to payWhile I was test driving he was working on paperwork I was in and out in less then 2hrs. And on my way home. Gilberto called me because I had forgot about him taking the money off and had over paid. I would have never noticed that money being gone. I made the mistake. Not to many honest people left in the world. To my man Gilberto thank you again for being fing amazing if you notice alot of the reviews agree

ad
Review №37

Great people! Very happy with them! Would absolutely recommend them to anyone!

Ti
Review №38

Such a great car buying experience! Joey was not pushy and responded to emails/texts in a timely manner. Coming from NC, I was a little wary but there was no reason to be. I highly recommend that you purchase from Oceana Motors. You cant go wrong! Thanks Joey!!!

br
Review №39

I purchased a Toyota Corolla from here and it was a great experience. Joey, who was very helpful and polite let me test drive the car and answered all my questions. He also let me take the car to my cousins mechanic shop for a couple hours just to double check everything. I would highly recommend Oceana Motors to anyone looking for a good used car. P.S make sure you talk to joey at OCEANA MOTORS because there is two dealerships on the property and Virginia Beach Motors doesnt have the best reputation in the area.

at
Review №40

I bought my car from these people there was multiple things wrong with it every time i bought it to them they would call back the next day saying it was fixed and my car was ready but never was it fixed leaks water my whole radio system is broke could keep on with the list but not worth my time and money no more put to much money into something that is not worth it just a heads up people

Da
Review №41

I purchased a Camaro from here and the owner Joey was very helpful and professional. He worked with my budget and gave me a great warranty ! Being a service member it’s hard finding a dealership in the Hampton roads area that won’t try and take advantage of us and I have found my go to place! Thank you Joey !!

Ju
Review №42

If I could give negative stars I would. These guys are a joke. I bought a 2006 gmc from these guys in October. Its now march and Im having to replace the transmission that they rigged together and bypassed the trans oil cooler and burned up the transmission leaving me stranded in the middle of no where in the middle of the night 5 hours from home. Oh did I mention the day I picked the truck up I had to replace every brake line on the vehicle?? Which Im a mechanic and let slide at the time. But now after seeing all the things these guys have done is ridiculous. Ive found several temporary registrations from other guys they sold the truck to and they mustve taken it back to them. Let alone at the time the owner Joey was completely unhelpful and rude when I approached him about the issue. I just want to warn everyone interested in buying something from these guys to not do it. STAY AWAY THEY SELL WRECKED AND BANDAGED CARS AND TRUCKS! Save yourself the trouble theyve given me and buy somewhere else!

sa
Review №43

Gilbert was very helpful and professional.They got me a great used ford transit cargo van

Tr
Review №44

I purchased a truck from here back in June of 2017. I told the owner Joey I will leave him a positive review but I never got to it because of my laziness until now haha. Truck was a 2006 Dodge 1500 that Joey showed me. He was a pretty cool and professional guy and I appreciate the service I received from him. My truck runs great and will be bringing my cousin here once he gets stationed to Norfolk.

De
Review №45

I will say that i couldnt of had a better experience buying my truck. These guys are very friendly and are good people. Would very much so recommend to friends and family.

Ca
Review №46

Bought a Chevrolet 2500 HD from here. Truck runs great and the dealership had great service. Joey helped me while I was there. He responded to calls fast which I appreciated a lot during the car buying process.

Re
Review №47

Watch what you buy I bought a black Yukon Denali 08 with more problems than an elite 2 early 90s car. Owner guaranteed me there was really nothing wrong with the car until I took it to Firestone on general Booth. Been to find out I needed all new control arms tie rod ends and suspension. Along with engine mounts and transmountain.

Lo
Review №48

Ryan was very helpful with helping my brother with purchasing his car. And he went out of his way to fix everything that needed to be fix.

Ry
Review №49

I’ve worked with Tony’s customers for years and he always looks out for their best interest, so when I asked him to help me with a car he treated me like family. Go see him and you’ll find out the same!

Ca
Review №50

Id like to share my story so people dont have to go through what I just did. I drove 4.5 hours to go and see a hyundai genesis coupe at Oceana Motors. Staff seemed great, however, upon bringing the car to the mechanic, it has a lot of red flags. Aka water in the trunk, leaks, missing parts, so of course we didnt purchase it. We thought, because we were already there, why not take a look at some other cars. We took an 09 mitsubishi lancer for a test drive and brought it to a mechanic, and it was in way better shape. In the end, we bought the car and everything seemed great. However, upon pulling out of the dealership, a red hazard check engine light came flashing on the dash. Of course, I brought it back to the dealership and the owner took a look at it. 30 mins later he came back and the light was off. He said it was just a programming error or some bs that I bought at the time because I was just happy that the light was gone. Now, it is 2 days after buying the car and the same light came back on. Apparently I need to replace the timing chain which can cost up to 1k. I am almost positive that the owner literally just turned off the light rather than dealing with the problem knowing that it would cost him. Although they may seem nice, they are cheap and will not take care of you in the long run. They sell cheap cars that have not been thoroughly checked out. I hope my story can help if you plan to do business with Oceana Motors.

Th
Review №51

Sam was very helpful and fixed all our concerns personally.

Mi
Review №52

Nice people great service. Recommend anybody to go there to buy a vehicle.

An
Review №53

Bought a vehicle from here and was sold a warranty that didnt cover anything when I needed it. Crooked business people and huge regret for giving them my money. I would steer far away from here. Ended up having to fix my own car and was told to pretty much pound sand.

Re
Review №54

I brought a gmc envoy xl April 9 and I’m having all problems my engine light coming on and then it’s telling me reduced my engine speed.. But Joey said nothing was wrong with it and now he don’t won’t to take fault for it.. Then I had to pay to get my alignment put on right cause they put it on wrong..

ma
Review №55

Very helpful on everything that I needed listen to everything that I wanted in a vehicle and get the vehicle for me great service

An
Review №56

Joey is a chill guy, easy to work with. We played a one on one basketball game after I got the car lol.

ro
Review №57

I bought a 2007 WRX from here about a month ago and it drives great ! The whole buying process was easy and Joey was pretty straight forward and easy to talk too.

Da
Review №58

If I could give a negative review I would.. Joey seems like a nice guy but I’ve never had to deal with a more unprofessional person in my entire life. The title was never transferred into Oceana motors so I’m taking time off work to get this straight because his lazy butt did no work on this deal it felt like.. finally got that straight felt like I had a decent deal going. Mind you this started Saturday Feb. 10th Oceana has my car I’m driving the said car in this... today I finally get the loan signed and everything because it’s been a soup sandwich trying to get it straight for my bank because of the unprofessionalism of Oceana Motors. Get the check cut take it to Joey don’t even get to general booth Blvd and he calls me saying he “F’d up”.. he says he took 3 grand off the loan by mistake.. Saying I needed to re apply for a new loan and start over.. At first I was trying to work with the guy.. but he would only take 500 off the asking price.. I took 10.5 hrs off work to help him get this straightened out! So needless to say we didn’t get a deal made.. I go to pick my would of been trade in car get his car back to him.. my front bumper was hanging off, there was no gas in the car, the floor mats were missing, and looked like someone took and S.O.S. Pad to my dash! I confronted Joey about it asking what they heck he’s sitting down in the “office” playing PlayStation saying it was like that! No it wasn’t why would you buy a car like that the car had a full tank of gas!.. His response was well I put brakes and oil change on the car.. Dude the car I was buying wasn’t paid for why are putting money in my trade in already when the deal technically isn’t done? Also why are you driving customers cars all week ( saw him multiple occasions driving on the rd)?.. The dude acts all nice but will bend you over backwards to try to bully you! Don’t do business with this guy! YOU HAVE BEEN WARNED!!!

ry
Review №59

They have an awesome slection of cars and trucks! Ask to speak to the owner joseph he helped me so much and gave me a good deal!!

ri
Review №60

I took over a 3hr trip down there to see a infinity x56 after speaking with Sam for over a week. We get there test drive the vehicle and it definitely wasnt worth the trip at all. We where already there so we decided we would take the infinity fx35 out for a drive...long story short we brought it & on our 3hr trip back home the engine light comes on. Sam states they knew nonthing of it....(bs) now we are stuck with out of pocket cost of $800 for new o2 sensors & catalytic converters before even making our 1st payment due In 3wks....WORST PLACE EVER!!!! BUYER BEWARE......

Ni
Review №61

I purchased a Honda CR-V from here over the summer. Joey helped me and he was Awesome, the man dropped the car off for me at my house in Duck NC !

Wi
Review №62

Love toni salesman an owner toni great people

ki
Review №63

Great people! Got the right car at the right price. Very good experience!

St
Review №64

Good stuff, have bought two good trucks from them now.

*M
Review №65

Good honest salesman!

Hu
Review №66

Sold me a bad car and showed many inconveniences when trying to purchase. This is a crooked business, Buyers be warned.

Ma
Review №67

Friendly staff, nice cars that are super clean.

Ce
Review №68

Had to take my truck back that I recently purchased from here. Gilbert gave me a loaner no questions asked honored the warranty no money out of my pocket. Thanks Gilbert

Ka
Review №69

Friendly fast service

Wi
Review №70

Very unprofessional. Would not recommend to anyone..

on
Review №71

Best car dealership

Ci
Review №72

Friendly

Ka
Review №73

Good car dealership, and friendly owners.

Vi
Review №74

Buy good

Information
53 Photos
74 Comments
4.1 Rating
  • Address:1237 Oceana Blvd, Virginia Beach, VA 23454, United States
  • Site:http://oceanamotors.com/
  • Phone:+1 757-500-7990
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10:30AM–5PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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