I’m giving this place only 1 star. Simply because I think it was unfair that my brother was reprimanded in front of employees/customers for having a mask in his hand after an employee gave him the mask in the first place. Prior to this I use to shop every year to purchase accessories/costumes but that experience left a poor taste In my mouth. If you want to lock up customers items because you’re terrified of people stealing, fine. However, you should train your employees what the procedures are and handle the situation that doesn’t make an innocent customer feel like a complete thief. My brother spent $70 on a mask that doesn’t even fit him. But how would he have know that if he wasn’t able to try it out in the first place. A worker also could’ve pointed out that it was a size small indicated by a tiny “s” inside the mask, but I digress. They also have a no return policy so he can’t even swap it for another one. Ridiculous in my opinion. Just do better please. I understand it is around Halloween time, but being busy still means being professional. Customer experience is just as important as the overpriced costumes.
This place is like a huge closet of amazing costumes!!!!! We spent 4 hours here having a blast figuring out costumes. The staff is so knowledgeable and creative. We had a world of fun!! Thanks for making our Comicon weekend an A+
This place has so much costumes that you wont find in a traditional Halloween store. It is definitely still geared towards female. Male costumes very difficult to find.
Such a cool place. I would love to just spend a night playing dress up
I stopped in too get some input on a couple of parasols I have. I cant recall the owners name. But she was very knowledgeable, friendly and helpful. The inventory in the store was incredible. You can tell this is a labor of love. If I ever dress up for Halloween or have a costume party to attend. This is definitely the place I would go to.
I absolutely love the selection, the creativity, and the staff at Echoes of Time! Weve been customers for years for themed parties, super hero bar crawls, and comicons. We cant wait to create more memories with costumes and vintage clothes from Echoes. If you need help with a costume let the staff help you. They are so creative and artistic!
We had the best time. The staff was amazing. They kept me laughing. They didnt have the hoses in my size but everything else was on point.
Love this place. I get the majority of my costume items here to include Ben Nye makeup(best out there) & Gothica contacts. Anyways, I FB messaged them on a day they are closed & they responded withing 10 minutes. This place is a local treasure!
Super fun store. Lots of variety in costumes. Fairly priced. Small store so its best to get in early.
Awesome store, I spent 3 hours in there🤗. Amazing customer service 💝 Thanks Ladies
Amazing shop wonderful product and the best makeup ive ever gotten. Love this place!!! Shout out to yall all year long!!!!
We got our Renn Faire stuff here and we all looked spectacular. The staff was incredible and the selection was amazing
OMG! Where do I begin. First off this place is amazing! Has everything you could ask for to complete your entire costume! From hair, costume, jewelry and shoes!! Staff is incredibly helpful and courteous. Kathy helped me put together my entire 70s look! Prices are great! I will definitely come back again. I highly recommend this shop! Thank you Echos of Time for a fantastic experience !
You can fine anything you need
A fantastic shop that has absolutely everything for your costume needs. From wigs to shoes and everything in between. The selection is fantastic and the staff is super friendly and always helpful.Highly recommended.
The people here are always VERY nice and helpful. You can always find what you are looking for and more. I highly recommend.
Walked in and they literally had everything I needed, and the staff was extremely friendly and pleasant to talk to. Thanks guys!
Excellent choice for costumes old and new
As far as selection goes, this place is awesome. I didnt purchase anything but I enjoyed browsing and would definitely return should I have need for an awesome costume. Some items could certainly use a good dry cleaning but perhaps that is something youre supposed to do on your own
I started coming here a few years ago when it was recommended by a friend. My grandmother and I are just now leaving the store and this rating is because of how a staff member spoke to me. I came in looking for robes/kimonos and was asking about one particular kimono I was interested in. I asked an older woman working in the back, Cathy, if it was also marked at the rental rate of $25, because I couldnt see a tag, and she snapped at me Whatever the rental price is! Come to find out, it wasnt even supposed to be in that section because its real and out of my price range. I left shortly after. Ive never had an issue with the staff until today. My Grandmas first time here. Glad she didnt ask Cathy any questions!!!
We came here looking to get my Halloween costume, as Im a bit chunky and it can be hard to find something at places like Spirit Halloween. Not only did we receive excellent service - the sales people really helped us find exactly what we wanted for me and for my boyfriend. Whenever I need a costume or am looking for a vintage item in the future - I already know that I will be coming here. They not only have the main pieces, they also have plenty of accessories.
I get my victorian dresses/ any corset dresses here. They are great quality and great prices for the dresses. The staff is so helpfully. They picked out a dress for me that honestly i thought i wouldnt like but i love it. Its my favorite. You can buy or rent they have everything you need shoes, makeup accessories. Youll defiantly find something.
Amazing shop. Has supported and provided a large variety of Cosplay, Holiday ideas, and Alternate solutions to soot my needs over the past few years. The knowledge of the staff and friendly nature makes it a fun visit. Thank you
They have a huge selection of costumes from superheroes, celebrities, horror movie characters, historical figures, etc. They also have a wide selection of vintage clothes/outfits. Whatever you need, you are pretty much guaranteed to find it here. The customer service is awesome as well! Love this place!
Its a nice store full of great costumes and other items. Staff was friendly both times we went in and the place is as clean as its going to get I guess. Great selection but saw a dress I wanted and sadly not in my size. Other than that its a nice place to venture around in when you want to rent or buy a costume or even something to wear all the time like some of the vintage dresses. Would like to see more kid selections.
This place is magical! Every time I come here I get lost in the huge amount of items and possibilities! They are always restocking and have the best selection of any costume store I have been to. Great service and decent prices on items that you would have to special order online. Great for cosplay or any costume needs even off season. This place is like a dream for anyone who loves dressing up. You could spend hours easily just having a blast.
Quality selection of costumes, accessories, and cool vintage clothes. They have wigs Ben Nye makeup and shoes. Very friendly and knowledgeable staff. Go spend your money at this place, there arent many left like it!
My first time here but we will definitely be coming back for other events. The staff was very attentive & helpful, she made sure that we found something before we left. Great place to visit if looking for something specific with a theme!!! Thanks alot!!!
This place is awesome! Came here looking for a costume, then discovered you can rent an authentic outfit for cheap. So cool. 70s, here we come! The ladies were so helpful in guiding and finding us the perfect costumes.
Customer service was great and they had a wide selection
Everyone was super friendly and helpful! I was addressed immediately and they assisted me with finding just what I was looking for, even though I wasnt sure what costume I wanted at first. I highly recommend this place for all of your costume needs! 5 stars!
My friend went to the store and said it was awesome. The website is thorough and memorable. Echoes is now on my must see list.
This place is great! The staff is always lively and willing to help you put together any costume.
When I run out of time, I go to Echoes of Time. They have an impressive selection of retail and rental items from a large cross section of genres. My friends and I go to a lot of costume parties and themed events. We are constantly putting together outfits and creating costumes... When there is something specific and I dont have the time to create my own, I go to Echoes of Time for help. The staff is very knowledgeable and helpful. It is nice to be able to tell them exactly what I am looking for and have them know what I am talking about. The stop strives to carry the best quality for the price range. The only way I would be more happy with the costumes is if I made the myself.They have everything from theatrical contact lenses to shoes and can literally dress you from head to toe. They get new items in all the time and I am always excited to see what I will find every time I visit the shop.It is the best costume shop Hampton Roads has to offer.
If youre looking for a costumes they have everything that you want. If youre looking for anything specific I suggest that you call ahead of time and order it. I went in looking for a storm costume and they had it but not the version that I wanted but that was my fault for not ordering it. I found out that I could order it over the phone cuz I did call they were very friendly over the phone and offered all the assistance that I needed. When I got there they were the same way. I ended up leaving with a costume that made me look like a butterfly fairy I loved it. I would recommend anybody looking for any type of costumes even if they dont have it they will definitely try to put it together piece-by-piece. They have a lot of different selections so if you were looking for a specific costume this is definitely the place to go
Expected big of this place based on reviews. Oh, how unrealistic I could have been. The owners seemed very impersonal and unfriendly, required me to put my purse in a locker before entering (what?), and gave the impression that they viewed themselves as above me. Wont be coming back; Ill be sticking to online stores. It pains me to write a poor review, but it is what it is. Very uncomfortable.
Excellent selection. Great customer service. Drove an hour. Was worth it. You will not be disappointed
This place is AMAZING!!!! REASONABLY PRICED ITEMS FOR PURCHASE AND RENTAL. They VIRTUALLY have EVERYTHING you could think of in stock in all sizes. And the staff is very friendly and helpful.
Beautiful well made costumes, a little more pricey then we expected but very cool.
Absolutely 💯 my favorite place in the world!
Great customer service. Awesome accessories! Would be nice to have more selection in xxl.
Oh they were so helpful and patient! We found the perfect costume! I will be back for any of my costume needs@ I truly think they have out all@
Best store of its kind, especially in Hampton Roads! Only comparable costume shop Ive been to is in Chicago. They have nearly everything you could possibly want for costuming! Highly recommend!
This place is fantastic! They have everything you need for any look, from the lastest super hero to old school pirates, to steampunk! If you havent been yet and like to dress up, you must check this place out! Come alone or bring your Posse! You are sure to have fun browsing and will probably find something you cant live without!
Great selection of rhinestone costume jewelry!!! SO shiny!!🤩 They also have just about ANY costume you could think of to rent there, its AMAZING!!😀
Went looking for 70s clothes for a party. Found great outfits there
GREAT selection for any event....best of all they do costume rentals!! Great customer service as well👍
We had a great experience with getting Colonial style costumes from Echoes of Time! My friends rented costumes for their pre wedding photoshoot in Williamsburg Colonial and photos turned out great! Thank you 😊
Super helpful, friendly staff. All kinds of cool costume pieces and accessories. Theyll help you find what you need or as close as they can come to it, and its really cool to just browse too.
WOW! This place is literally a hidden gem! What l found in here was just beyond breathtaking. Just about everything you could look for. Exceptional customer service! Looking forward to going back again!
I am doing this review with deep regrets. Only because I am selfish like that. I want it all. I stopped in here while visiting and I left broke. Damn this store for having such amazing stuff. I am loving everything that I bought while there. Looking like a negative bank account for me. I cant stop myself. This place has everything that a designer and stylist could possible want in the vintage area. Costumes are floor to ceiling amazing. The ladies were beyond helpful and didnt bother me while I was shopping but VERY available when I had questions or wanted to see an item. Dont miss this wonderful place. Thanks to the staff and owners for such a fun time while I was in there. I will be back to see you again, soon I hope.
This place is the need to go when you need something different from the mall clothing stores. It look overwhelming the first but if you really star looking through you will find clothes that in the mall are alot more money. And ofcourse there are alot of vintage clothes that all the girls would love to mix it with new clothes and have some instagram pics. How ever the Halloween fans are for a treat in this store. They have few isles full of treasures. This store by far has the most stuff for Halloween. You need to visit this store even if you think you are not going to like it. I bet will be some there that you will love it. Enjoy it. Did I mention that they have an excellent sale? You will find out when you going there.
Amazing stuff! I love that there are rentals and you can also purchase costumes. 10/10 recommend
Got my costume here for Halloween. It was the most beautiful costume I have ever bought. Will definitely be back.
Pretty cool stuff and friendly staff. High prices
My daughter and myself love this place, they always have what were looking for and the staff is always willing to go above and beyond to help.
Love this place! Ive always wanted to stop in. I finally did this passed Halloween. I will be back here for all and any of my costume needs.
This place is super cool. I went un here to help a friend set up a cosplay and we were assisted and directed to what we needed. Lots of various costumes for both rent and purchase. Really cool. I need to go back and look again really fun stuff in here
Good
Fantastic helpful staff, wonderful with helping out, even when my little girl wants to help them with inventory and her invisible closet of invisible clothes. They play along and are super people! Ive never once had to go searching for someone as the staff always easy to find.
Five stars because its a place like no other! If youre intrigued by the name you should check it out for yourself.
Large selection of costumes, limited plus size collection. Also you cant bring your purse in, which is frustrating if you actually want to buy something.
Neat store! Great selection.
The staff was very excited to hear about my costuming adventures at DragonCon in Atlanta. I went in for accessories and make up and was not disappointed. They asked me to come back by to show them the completed projects. It was nice to talk to people who are clearly excited about costuming and geeking out.Their Harry Potter costumes are simply amazing. I think they may want to invest in some solid Pokemon (actual Pokemon, not just Team Rocket) since the franchise is back on the rise.
Staff is very helpful and pleasant.
The best costume store in the area hands down. The staff will work with you to create the look you want
My experience was awesome! I went in looking for makeup and spoke to an associate eager to help me! I will definitely be coming back!
Awsome selection and helpful staff that enjoy there jib. The price to rent certain costumes are high but they are of great quality
Great customer service. Owner even helped my wife and i with our costumes. Would recommend to anyone in need of a costume this store.
Costume selections are varied and many for all occassions . Employees are professional and very helpful in picking out accessories
A wonderful escape from todays world with a large number of choices for your favorite eras attire. If you are in need of a costume, this is the place for rentals or purchases.
Awesome costume shop! Friendly personal too.... if your looking for that unique costune, this is the place to get it....
Had exactly what I needed. Great personable staff. This place should be everyones go-to!
Great selection for any occasion; prices are a little high and staff could be more helpful and friendly
Courteous friendly staff. Found exactly what I was looking for
Great selection, but the service was everything. They made it a joy to shop there. Thanks so much!
Fun store for costumes. But ask for what youre looking for. The store is packed to the roof with costumes and accessories.
They go all out to help there customers with fixing and preparing there cosplay great customer service come here if you need to find or hep buying a cosplay great service
This place is awesome!!! I’ve been here several times!! The costumes are great!!! The staff is super friendly and I love the prices!!!
I GOT ME A PLAGUE DOCTOR MASK [|87
After shopping around for hours for the perfect costumes, we came across this awesome place! The staff was incredibly helpful as well.
Great experience for me!! The ladies there are so kind and helpful.
One of the coolest stores Ive ever been to. Theyve got purchase and rental options to cover any costume need
So many to choose from. Our church is putting on play, Scrooge and we found everything we needed.
Great store with excellent selection and good customer service.
Very pleasant experience. Staff was well informed and helpful.
I love this place theyre always really helpful and they have an amazing selection.
Staff is amazing and selection is beyond anything that you would expect! I got a sailors suit for the Military Aviation Museums annual Hangar Dance and everything was spot on!
Rented an ELMO costume for my sons 1st birthday party which consisted of 300 guests (50 - 75 of them were kids). ELMO never showed up as he was supposed to. I went to the company the next day to find out WHY Elmo Never showed up....they told me the Actress Forgot....I was VERY UPSET...and could not believe that it happened. No contact number was given to me....but I did receive 2 email confirmations that ANGIE the ELMO actress knew the date,time and place of the PARTY! Extremely disappointing to all the kids were wore RED to meet, greet and play with ELMO as stated in the invitation! Something I will NEVER EVER forgot---very embarrassing to all my guests and extremely heartbreaking!
Great outfits for any era. Great customer service!
Great selection but Halloween props a bit pricey.
If you need a costume or just want vintage clothing, take a trip to this place!
Lots of selection. Helpful staff.