The entire staff here at this location is absolutely helpful in every way. I was assisted by Alyssa who went above and beyond any expectations I had. Alyssa took the time to go over everything with me and what to expect from my new Verizon wireless service. I never felt pressured to buy anything, however I was informed of all my options available. The store manager Robbie assisted me on my next visit to purchase a second item, he was very professional, knowledgeable and went the extra mile by putting my new phone case together.I high recommend this authorized Verizon location, 5 stars of approval!

Alyssa great with resolving a year long issue with my Verizon app not workingThanks again

The manager onsite Robbie (Robin D). was very helpful.

Alyssa is the best representative! I went there to ask her about how I can upgrade my phone after switching to Verizon from T-Mobile. The other store on the other side of town was not that professional enough & very confusing! When I walked out of the store other side of town (Mooney BLVD), the guy there ended up giving me the wrong plan to start off with. Alyssa knew exactly what she was doing & was more understanding in telling me what to do. If you go to this Verizon store, I recommend to set up an appointment with her! :)

Amazing how it was done ☺️ n one stop

Bad customer service Never go their if you value your money. When you pay off a phone in full they still charge you the phone again for next month. And I was they’re for a Question about my bill and I told them why they are Charging me twice she Ignored me and went to another customer. Never come to This place if you value your time and money!. The person’s name that Ignored me was Alyssa L

Alyssa L was awesome very helpful answered all my questions super nice, friendly, professional. Thank you 🙂

Nick is amazing there. See him for your wireless needs he treated me so professionally and didnt push me. I will be sending all of my friends and family there

Robin was extremely helpful and good natured. He walked us through how to transfer our old photos, apps, etc. from our previous devices to our new devices. The experience we had at this store was very enjoyable!

The customer service was incredible. After a stressful few days trying to get a straight answer from 5 different AT&T reps, the people at this store were a God-send! I definitely recommend going here for any questions/phone needs; they were knowledgeable and helpful beyond expectations.

Alyssa was kind, helpful and understanding. I walked into her store very upset after my experience with the other Verizon store in our town. I will continue to do business with her.

Nick was helpful and tried to get our order fixed, but unfortunately we still left with the same answer.

Excellent customer service. They went above & beyond to help me set up my new phone & were extremely helpful. Highly recommend!

Robby is Awesome! Extremely helpful and patient. He made my dreading phone purchase so Easy!

Whoever you go to, Do not go to Nick, he is the rude and unprofessional rep who just want to sell things to you, and he doesn’t care about the customer. He was vey impolite and accusing me of yelling at him, but he was was the one talking to me like a nasty person. That shop is the worst verizon store. Even the manager doesn’t bother to reach and resolve the issue.

Alyssa was awesome 👌she was so nice l would go back

Alisa provided us with great customer service. She was the only one working when we went in and she was patient and polite to us and other customers coming in the store seeking help.

Alyssa was great. Everyone was friendly and helpful.

Good ppl....

Allysa was very nice and Patient throughout the whole process I recommend her.

Very fast service and polite employees 100% recommend!!

Excellent customer service. employee was helpful And very informative.

Says they open at 10. Im sitting in the parking lot its now 10:13a . Theres clearly a lady walking around in there. She sees me and another customer standing outside...hasnt opened the door yet.....

Great customer service. Easy and quick!

She was so kind and helpful, she took her time and was so professional and resourceful, I’m so very glad you have her on your team way to go!!!!! Alyssa you rock🥰

Great service they were patient and polite

Very great and helpful friendly service! Would shop at again

Girl there helped me and my girlfriend at the time very polite, along curtious

Excellent service very friendly staff is very knowledgeable

Used to be a good store. Not no more.

Horrible customer service. I went in to the store to check out phones for an upgrade. They were more than happy to help and very nice when they thought it was going to be an instore purchase. But when I informed them that I would be purchasing online and picking up in store due to better offers and deals, their entire demeanor changed and just wanted to hurry me up and get me out of the store. And to top it off I had to wait 1 hour after they had already told me that my phone was ready to pick up. Usually when you do the entire work of all the paper work online and purchase everything your self is because you dont want to waste your time. If I would have known I was going to have to wait an hour in the store after they had informed me that it was ready, I would have just shipped to home. This is what gives customer service a bad reputation. I am definitely never coming back to this retail store again. Horrible service just because they did not get the sale themselves.

Awesome 👌 customer service thanks for the help

I always go into this location to take care of my business everyone in the store are always helpful.

Anthony (Manager) and Timothy (Sales Representative) sure know the meaning of Customer Satisfaction. They resolved a difficult problem in a very professional manner. The problem was not created by them, but by another store. They were also very pleasant and informative. Thanks !!!

Most horrible experience in buying a cell phone. Was told I would have to do a bundle deal in order to buy a phone. In a hurry I wasnt thinking, and was forced to buy extra accessories.I went the next morning and tried to return the items and was told that was their policy.I will be writing a letter to Corporate Verizon and BBB of Visalia. Should have known better and stuck to Best Buy.After my contract I will be leaving Verizon....and I thought AT&T was bad.

Great customer service.

Great customer service! Matt and Joe were very helpful they answered all my questions and went out of their way to make sure I was a satisfied customer...I recommend this Verizon store for your next purchase of a phone! Thanks again you guys

Very friendly and very helpful. I was in and out in a jiffy. He knew I was in a hurry.

This store is awesome when it comes to customer service. The other Verizon store in town was totally unhelpful when they told us we couldnt upgrade our second line. Angel got us two new phones and dropped our bill $30 you cant beat that! Plus free otter boxes for the new phones. Maybe the store has less stuff in it but getting the best out of your phone service is way better!

Went in to get a new phone today. Matt was super helpful and explained everything clearly. Painless experience; much better than going directly to the phone store. Definitely going back. Thanks Matt!!

I had my iPhone 5 Lcd replaced for only $50. In under an hour. Easy parking & friendly assistance.I definitely recommend.

Went to pay my part of my bill and was in and out with in 20 minutes

My dog decided to chew on the screen to my MacBook pro. I also brought them a broken iPhone 6+. They ordered the screen for the MacBook and replaced it. They did great work at a very reasonable price. The staff was friendly as well. They checked out my iPhone 6+ and suggested that the phone was not worth repairing because the cost would be more then the phone is worth. I really appreciated them looking at it and being honest about the repair costs. If you need repairs, this is the place to go!

Very helpful store .Pablo is very knowledgeable & pleasant. This is our go to store . As we live in Hanford a 20min ride to Visalia, is no problem for people who will treat us with up most respect and professionalism .. Thank you very much, Pablo an Staff!

Went to this location for a repair on my iPhone 6s Plus, and wow was I impressed! The quote was very competitive with other local quotes I had recieved. On top of that, theyre Apple certified, so I knew I wasnt getting used/cheap parts. They provided me with a loaner phone while I waited for my phone to be fixed. The manager Matt and Lead Tech Anthony, were honest and very knowledgable. I will be telling all of my friends about my experience, and I know where I will be going for all my Verizon and Apple needs, in the future. It was so nice not having to drive to the Apple Store in Fresno! Thanks Clickaway!

I had first class service when I came here. The representative was the manager and showed us tablets he had, we are appreciative of him so much.

Marco was the best help Ive gotten from any Verizon representative EVER! Thank you Marco for taking the time to help me and resolve all of my technical issues!!!

Great experience

Are these. Even real ppl? Hoorible hard as heck to find with google

I visit many places that have to do with customer service and when I see someone with tremendous ability and even more potential I inform them about how great of a service they render to customers and how far they can get with that Positve effective Attitude that they carry. Timothy Aguilera was definitely one of them. If your looking for an accurate informative Verizon Rep ask to speak with Timothy Aguilera at the (3318 N. Dinuba Blvd Location)...you will not regret it!

I purchased a Pure Gear Tempered Glass HD screen protector for $49.99 from this store on September 22, 2017. The sales person, Daniel Najera told me to bring in my phone, if the screen ever cracked and they will replace it free of charge. I took in my iPhone 7 on Monday, June 4, 2018 to have the screen protector replaced free of charge. They told me they couldnt do it in the store and to get my replacement on Pure Gears website. The only problem is Pure Gear is charging me $6.95 for shipping. I can afford to pay $6.95, but this isnt about the money it is about the concept.

My iPhone camera was broken (unable to focus, glitching and freezing) and when I called clickaway they told me they could fix it. It was still under the 1 year warranty luckily but I had to pay a $25 processing fee for them to ship it to apple care, and then $40 for a lender phone since I would be out of a phone for a week. They called me a week later and said that AppleCare rejected my claim, said my phone was fine and sent it back. I knew that it wasnt right but picked up my phone. As soon as I get in the car I see that all the problems are still there so I just drove straight to the Apple Store. The girl at the Genius Bar immediately saw the problems and sent my camera to the back to get the camera replaced. I had to spend 4 hours waiting but I went home with a fixed phone free of charge. Save yourself the headache and money and cut out the middle man (click away) and just go to the Genius Bar at the Apple Store in Fresno.

I love Verizon. Best service for a truck driver ✋ down!

Love this verizon location. Amazing service, products, and the employees all have great personalities and know what they are doing.

Their customer service is amazing! Matt always gives me great deals!

Customer service is great, ask for Jonathan hes professional and caring.

Very helpful and great customer service.

Great Service!

Because they weren’t a corporate store they couldn’t help me with nearly anything I needed help with. This was after I called 3x and hung up on 2x by their automated calling system. Save your time hit the Corporate store.

Fast and friendly

Not going back as they did not honor 1/2 their promotions.

Thank You for all your help you guys are awesome

Thank you Matt at Verizon for all your amazing help!! I will be back!!!

Always helpful and friendly service

Great store friendly people

They were very helpful and friendly.

The Fresno store was awful. Save yourself time at buy your phone online.

Good, knowledgeable service.

Always good service.

Yes. Awesome customer service

Great customer service

Awesome customer service

Staff is amazing there!

Excellent Service!!

Very good and friendly service.