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Waldorf Ford
2440 Crain Hwy, Waldorf, MD 20601, United States
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Waldorf Ford
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Ta
Review β„–1

Wonderful service! I purchased a Ford Explorer and the car buying experience was excellent! Thank you to Randolph Pratt for a wonderful experience and being so patient with our kids. It was definitely a family car buying experience.😊

An
Review β„–2

Between Caleb helping me find a car that checked all of my must haves and Christine in financing, they made the entire car buying process SO much easier unlike other dealerships I’ve deal with in the past. Highly satisfied from start to finish!

Ti
Review β„–3

Great all-around experience at Waldorf Ford. My salesman, Mark T., was superb. Right from the beginning of the process I found him to be honest and very upfront about the vehicle. Even drove the car to me (60 miles) after a repair was made. HIGHLY RECOMMEND him. Christine C. in finance was awesome as well. THANKS WALDORF FORD!!!

Ph
Review β„–4

Where do I start? I was looking online searching for a newer black Toyota Highlander. I was driving a 2006 Highlander and came across Waldorf Fords website. Low and behold I found the vehicle I was looking for. I had my boyfriend check the vehicle out for me before I drove an hour away to purchase it. He was greeted by a professional salesman by the name of Dre Glen. Dre answered all of my questions and even was courteous enough wait for me to arrive an hour before closing. Upon my arrival I was greeted by Dre ready to show me the vehicle and take me on a test drive. I saw a silver 2018 Toyota Highlander and Dre was patient and allowed me to take that vehicle on a test drive a well. Mind you the place was closing in less than a half hour. After deciding on the right vehicle I was able to get financed, paperwork signed and out the door all in less than 2 hours. Usually when you go to a dealership you will be there for hours. I found that the friendly and knowledgeable service provided by Dre Glen was more than exceptional. I would recommend anyone looking for a vehicle to ask for Dre Glen. He is the G.O.A.T.!!!

Je
Review β„–5

The service and cashier departments of Waldorf Ford continue to be amazing. Their customer service, follow up, and professionalism are top-notch. I always get all my vehicle maintenance done at Waldorf Ford.

An
Review β„–6

This was the easiest dealership I have worked with. I was in and out in less than 2 hours. The sales manager Patrick is the Best!! He goes above and beyond for his customers and tries to help as much as possible but also made sure that everything was covered at the best price in town. I highly recommend this dealership.

Ho
Review β„–7

Do not let the dealership work on your Radio. Instead of just installing a new one, they tried to a repair a 8 year old on. One part was 390 and they were ready to sell me another part for 800. I got a after market radio and it is working fine for only 400 including installation. Even though they did not fix my problem they didnt want to refund my money for the non effective part.

Su
Review β„–8

I need for all my fellow veterans to know that if they are trying to buy a car they need to come over Waldorf Ford. My sale representative was Jean Paul, this young man is very well versed in all aspects of Ford. He answered all my questions, was very polite, very accommodating. I was treated like family. There was no pressure, he was very patient with me and took the time to explain every feature in the car that I selected. He went above and beyond to take care of me and made sure I was happy with my purchase .This was one of the best experiences I had while buying a new car, and I owe it to Jean Paul and the management team that was on duty on 9/11/21 . (Patrick the Manager, Courtney the Finance Director, and Dellare the Customer Relations Manager ) you can tell they love what they do by the way they treat their customers. Jean Paul and Ford Management truly put the needs of the customer first. they were fair, honest and very educational. I am extremely happy and very satisfied with my purchase. Thank you Jean Paul and thank you Ford management.

Cy
Review β„–9

I have always had a great experience with Waldorf Ford. Bought my Ford Escape here 11years ago and I have always had excellent service. Eric Krouse was great yesterday.

Cu
Review β„–10

Look most car buying experiences are worse than getting a tooth pulled ! But not this one. I found the truck I wanted online and drove from 6 hours from North Carolina to buy it. Randy the salesman who helped me every step of the way was upfront and honest. He and the staff were actually all upbeat and fun to be around. They went out of the way to make sure that I was happy and satisfied with the deal we made. They treated me as if I really mattered to them. That is unfortunately rarely the case with most dealerships. Do yourself a favor and check them out if you are in the market for a vehicle. And ask for Randy you will not be disappointed.

Tr
Review β„–11

I placed my car for sale on Autotrader. A few days later, Waldorf Ford contacted me to buy it. I live in Ohio and Waldorf is in Maryland so I immediately thought it was a scam. They gave me a great offer and said they would fly here to buy it and drive it back. I still thought it was a scam. I asked a ton of questions, researched online, called my lawyer πŸ˜„ and everything checked out. I very nervously agreed. The next day at 2:00, I met Dallas at my bank, verified the cashiers check he gave me, and he drove it back to Maryland. The money was in my account at 8:00am the following morning. It was NOT a scam. I thought it was too easy and too good to be true, but it was the easiest and most pleasant vehicle transaction I have ever had. Its legit. If youre nervous, dont be when dealing with Waldorf.

An
Review β„–12

I recently had scheduled regular maintenance with the Waldorf Ford in La Plata, MD and got the run around. I know Waldorf Ford in Waldorf, MD is under the same ownership but the team there is better staffed and very responsive. Every time I called to ask about a status on my truck, the assistant service manager would immediately go speak with the tech and return with an update. I appreciate the courtesy and respect that the service team at Waldorf Ford in Waldorf showed me during my time there and I will be a repeat customer to that specific location.

Er
Review β„–13

First time at this dealership. Everything went smooth and efficient! Thank You!

re
Review β„–14

Thanks to Magic he helped with what I was looking for. He went above and beyond with assuring me that I will be happy with my 1st truck. Thank You from the bottom of my heart. Youre the best πŸ‘ŒAnd of course Jackie (finance) and Chris Johnson. The best team. Im loving my new ride.

Ma
Review β„–15

Our Tacoma is the second vehicle purchased at Waldorf. They are a two hour drive from us and it is the low stress purchasing environment and pleasant employees that work there is what brought us back. George didn’t forget about us when the vehicle we were looking for became available and that’s priceless! Thank you for a second smooth vehicle purchase!

Ca
Review β„–16

My experience at Waldorf Ford was great! I worked with Andrew Horne and Mark Green in the used car sales department, they were both friendly, accommodating, and helpful. It was easy to schedule an appt too. Mark was waiting for me upon my arrival, and provided amazing customer service from the moment I pulled into the parking lot. Every person working there was friendly and welcoming. I definitely recommend going to Waldorf Ford!

Br
Review β„–17

The Saturday I bought the car everyone was very attentive and helpful. I was in a hurry because of prior obligations and everyone worked around my schedule. HOWEVER, the next day I went back to the dealership because I had forgotten to give them the keys to my trade. When I got there, they also informed me that they forgot some paperwork, and I had to complete that. When I was finished I asked to speak to someone about getting roof rack cross bars. I had traveled to Waldorf from Pennsylvania and had a roof storage container on my old car and I would need this to get back to Pennsylvania. I asked the sales manager, Tom, that I had dealt with the previous day. He was extremely dismissive and unconcerned about my needs. He told my to call back Monday and ask. I informed him there was a sign on parts that said closed until Tuesday. His response, β€œI don’t know what to tell you, check Walmart.” All of this after purchasing a 2021 Ford Explorer King Ranch. I will never recommend this business nor will I be returning.

Th
Review β„–18

There are two sides to this review. I made an appointment to have a recall work done. When I dropped the vehicle off the rep told me the part wasnt available. That was his only explanation. I was very frustrated because it was a known recall, when I booked the appointment the scheduler verified how long the repair would take, and the day before the appointment I received a text message to confirm the appointment. There was over a week between when I scheduled the appointment and when I dropped off the car. When I picked up the vehicle a different service rep explained to me that the recall notice was to have an inspection of a part done to see if the car had to be replaced, or if it could wait for Ford to build the necessary replacement part to specs. I think the individuals I spoke with when scheduling or dropping off could have and should have done a better job of explaining to me what would be done as part of this recall notice, rather than me showing up thinking a part would be replaced only to hear parts arent available. Good Communication goes a long way...

La
Review β„–19

Call same day for a part. Part was available same day. What more can a person want the part in stock did not have to wait. Able to take part 2 mechanic Ave complete auto repair. Recommend.

30
Review β„–20

Bought a 2010 Ford Fusion from this dealership and after two weeks of owning it found major leaks on the engine with costs almost coming up to the amount I paid for it. With the exception of the Service Specialist Jasmine, it seemed as if my purchase was brushed off by there team and not worthy of compensation as it was a used car sale. Would definitely recommend a thorough review of a warranty and questioning what it entails as I was. told that I could only return the car as a trade-in.

ja
Review β„–21

Tom Dobbins and the crew at Waldorf Ford once again did an outstanding job. This is our 4th vehicle from them and 3rd trade-in, from the 1st time to this most recent time the customer service and professionalism has been above par. They will help ensure you get a wonderful deal and great experience with them without making you overwhelmed or pressured to buy. Will always return.

Do
Review β„–22

The best customer service! I went to inquire about parts and the guy was extremely helpful! He explained the whole process to me. Gave me valuable information.

Wi
Review β„–23

Super nice people to deal with and very helpful.

Lo
Review β„–24

The scheduling of an appointment at Waldorf Ford is a feat in & of itself. Trying to get a representative from service to pick up the phone is a joke. Then the online scheduling app doesn’t reflect the actual date/time you can schedule an appointment. But it was amazing how fast someone reached right out to me to tell me the appointment I made on the app couldn’t be met. This is bush-league & left me with the feeling of bad customer service. Expecting an appointment before traveling & then having to wait a week after I returned β€”doesn’t really sit well. I feel more & more that the extended service plan purchase was a ploy. There will be careful consideration when we shop for our next vehicle.

gr
Review β„–25

Love Waldorf ford! From buying through service. The entire staff is friendly and willing to help with all your needs..would recommend highly to anyone looking for a vehicle or service

Ja
Review β„–26

Tony was very helpful with us trading our vehicle in and buying another one. There was a couple of things that needed to be done to the vehicle we bought and he kept us informed the entire time. When something was done correctly he ensured that it was replaced and finished correctly. If you need a used vehicle ask for Tony.

SU
Review β„–27

I had a great experience buying my new car. Quick and painless. I was financed in no time and all my questions were answered. I didnt feel rushed or pressured to buy a car. Id recommend this dealer

Ch
Review β„–28

The service was fast polite and on point.Ive purchased two cars and got great service all the time.

lu
Review β„–29

Incredibly easy and quick to work with! Dealership with Leon and Dallas was held completely professionally with absolutely no problems along with expeditious effort. If I had to sell another vehicle again, I would contact Waldorf Ford as the first option. Great making business with you!

Ch
Review β„–30

Great service…. Fairly priced. Took care of everything I needed. Helpful and kind customer service.

Al
Review β„–31

Lana was our sales associate and she did an amazing job. Lana was very caring, attentive and knowledgeable. Lana listened to our needs and delivered 100% with our brand new F-150. We will definitely be coming back to Lana for our future business. Managers and all associates are amazing and very respectful. We felt right at home with everyone. You guys are so awesome. Keep up the great work!!!!

Ja
Review β„–32

Had the best experience on Saturday buying a car from Waldorf Ford. Kira was my salesperson and she was very personable, attentive & knowledgeable with a laid back vibe. The sales manager, Vinnie was easy to work with and was able to get the deal done. Would recommend to anyone looking to buy and new or used car. Great experience. Keep up the great work guys!

Do
Review β„–33

Tony Thompson did an awesome job.He was very pleasant...professional.He took his time with me..we joked n laugh.I will recommend Mr. Thompson to all my friends.

Ch
Review β„–34

Im only giving 1 star because of Tony Thompson my sales person. He was awesome. Made the purchase of my car smooth and fast. From that point on it has been horrible! I had to drop the car back off to the dealership due to the heated seats not working. Made an appointment early so that I could get to work somewhat on time. They offered a rental. Great except they forgot about me after I handed over the keys! I sat waiting for a shuttle for 30 minutes and had to remind the cashier I was still waiting! They never called me about my tags. I had to find that out myself when I saw my paper tags were expiring. They didnt offer to out the new tags in for me but whatever. Now after almost 6 months I still dont have the title to my car. Ive been calling for over a week and no one ever calls me back. I understand the MVA has been backed up but this is ridiculous! I would not recommend them. They are not professional and clearly dont care about their customers!

Jo
Review β„–35

Mr. Tony Thompson is an excellent marketing consultant. We had a great experience today. He was very patient, accommodating and very understandable. Mr. Thompson went above and beyond his service and offered me bottled water. He made us feel welcome. Even the other team members Chris and Aaron were very patient as well.So I highly recommend for your next stop of vehicle, remember Mr. Tony Thompson and ask for his sales expertise. He will make you feel comfortable in terms of transparency.Thank you so much!

Mi
Review β„–36

This note serves to express my sincere appreciation for the outstanding sales service Mike Koelsch and Dellare McLaughlin provided me throughout my car purchase transactions. Their professional demeanor, attention to detail, and exceptional service are what I look for in any business that requires personal significant investment. It will definitely cause me to call the Waldorf Ford Dealership first before my next purchase. I am enjoying my new 2021 Ford Bronco and I look forward to doing business with you again in the future.

Ra
Review β„–37

I got the car Ive always wanted! Beauful dark cherry Fusion. 😍 There was only one and shes mine now. Thank you Mike for your awesome customer service and helping me get my dream car! Thank you Drew for going over and beyond in service. Your team is great πŸ‘ πŸ‘ πŸ™Œ I appreciate you guys! Thanks again!! πŸ˜ƒ

al
Review β„–38

3qts. low on transmission fluid and a rear main seal leak after they put it all back together. No loaner for warranty work and grease on my headliner and interior every time they work on my car. I recently discovered one of their mechanics wrote me a little message on my oil filter mocking the issue I was experiencing after they fixed/broke my car which led me to write this review.

Da
Review β„–39

Tony Thompson Sales Professional provided excellent, fast, and an individual that will do what it takes to satisfy customers request. Mr. Thompson will make it happen. Thank you Tony!Damon

Ra
Review β„–40

I would like to thank the staff and my 5 star sales person Donald Sachs

Wa
Review β„–41

I received general service at Waldorf Ford on Monday 09/20/21. The service was performed satisfactorily and repair recommendations were pointed out to methat I confirmed to be needed.

Mi
Review β„–42

GREAT CUSTOMER SERVICE!! COMMUNICATION, PROMPTNESS AND HONESTY. THANKS LAPLATA WALDORF FORD!!

ch
Review β„–43

Took my 2019 F150 in on 3/17/21 for its oil change had Drew’s team work on the truck Michael was the service tech that worked on it he did a awesome job on the truck came back to me just as clean as I dropped it off no grease or finger prints in or outside of the truck thank you waldorf Ford service team

Sa
Review β„–44

Bill was awesome! He made sure we were getting exactly what we wanted. And Christina was an absolute delight when helping us with all the paperwork. The entire team was all smiles and perfectly lovely. Thank you so much everyone!

ka
Review β„–45

I showed up for appt and got reminder but was told I didnt have one. But after showing reminder they serviced car but had to drive back because they didnt reset sensors the oil change light was still on and it to three hours

Ca
Review β„–46

From the time I walked in to the time I left, the crew at Waldorf Ford made me feel like the most important person in their showroom. Nate, Jesus and all the guys were so helpful with buying my used Jeep. Their service was fast and friendly, and I was out the door with keys in under 3 hours. AMAZING!! This is my second purchase from them and I will keep coming back! Nate even personally delivered my Jeep to me in Waldorf since I had driven my daughters car to the dealership. Thank you SO much for your attention to detail and personal service. Ford should be proud to have such a wonderful crew working for them.

Ma
Review β„–47

Absolutely amazing and pain free experience! No hassle, haggling, upfront and awesome customer service! I was in and out within 2 hours! From beginning to end I was impressed. Thanks to Chris, DeMarcus, Christine and Michelle!!!!

Je
Review β„–48

Fast, friendly service at reasonable prices. Never try to get me to agree to repairs that aren’t needed.

Le
Review β„–49

It was great, guick service and they did the work in shorter than the time they said it would be, Ill be back πŸ‘πŸ‘

Je
Review β„–50

Wasnt expecting to purchase a car but ended up purchasing a new Ford Explorer. The sales rep, Mike, was very knowledgeable and listened to my requests. Highly recommend going to Waldorf Ford for your next car purchase.

Sa
Review β„–51

The easiest car selling experience ever, Haddis Woube personally drove down to Richmond, VA to pick up my car and fill out the paperwork to complete the transaction. He made sure to keep me informed along the whole process!! Would definitely do business again with this dealership!!!

Ms
Review β„–52

Tony Thompson was my car salesman and he was professional and a gentleman. I greatly recommend his services. Im so happy 😊.

Ri
Review β„–53

I cannot say enough about the awesome experience I have had at Waldorf Ford. We just purchased our second vehicle from there, and it is, by far, the best car dealership I have ever done business with! Thank you specifically to Mike, Cheri, Courtney and Patrick! You made our buying experience thoroughly enjoyable! If anyone ever asks me, Im pointing them your way!

lo
Review β„–54

Richard Chapman is the BEST!!!!! My dad said I’m going to take you to my car guy he’s good and that’s no lie. Richard was patient, kind, and honest. He’s also respected my time and wishes. I feel so good in my shiny red car πŸ˜†

Gr
Review β„–55

I could not believe the labor rates and parts charges. These charges were almost double that of a local repair shop. Never going back there again unless my repair is covered under warranty or a recall. Cmon, $180 for a CEL diagnostic and $900 to replace a track bar on my Ford Pickup, Cmon guys that was ridiculous.

Ke
Review β„–56

Mr. Tony Thompson is a great salesman.I am very pleased with his service and professionalism to the point that my wife will be up here on 5-18-2021 to purchase a suv. He will definitely πŸ‘ be her salesperson and I will highly recommend my friends and co-workers. Thanks once again. Mr K. BallardI

La
Review β„–57

Went to see Tony to buy a car and it took less than 2 hours which included the test drive to get the car I came to get! Exceptional service! Hands down I will never go to another place! God bless Tony and all the staff who made my dream come true! I now have the car of my dreams and at the price I wanted to pay! ❀️❀️❀️

Li
Review β„–58

I could not possibly have had a better experience buying a car thanks to Deondre Taylor! He made the entire process seem effortless and did so with a smile on his face. The entire team at Waldorf Ford was awesome!

Al
Review β„–59

Staff was polite and service was completed in a timely fashion.

Va
Review β„–60

Great experience buying and fixing my car! Thank you DeMarco, Dean and the Waldorf Ford team for going above and beyond for me!

Ca
Review β„–61

Excellent customer service. Thank you Tony.

Ta
Review β„–62

Brought my Taurus in for an oil change. Service mgr. Drew Garis recommended the Works package. I was in and out very quickly, and Drew was a pleasure to work with! Never tried to sell me on anything I didnt need. Go see him for whatever your car needs!

Al
Review β„–63

Service department was excellent!!! Very professional, and facility was nice and clean!!!

Ar
Review β„–64

Tony Thompson (Sales professional) was very wonderful and patient.. so was Chris and Aaron. Overall it was a pleasant experience.. this is our second purchase and we will recommend Waldorf Ford with friends and family.

Ra
Review β„–65

The Service Team ROCKS! A+ professional and courteous.

Ow
Review β„–66

I regret not buying from these guys. Excellent customer service & they actually try and make fair deals.

Ch
Review β„–67

Needs a new manager that has people skills in the service department

La
Review β„–68

Richard Chapman is a great salesperson. He made my time here very comfortable with no pressure at all. I love my new truck!!! Thanks Richard!

Ra
Review β„–69

Thank you Mike for helping me find my dream car! Love my Ford Fusion! 🚘

Ka
Review β„–70

I worked with Tom Dobbins to purchase my new Escape. Great communication with Mr. Dobbins and others in the dealership. They worked with me to meet my price and were very respectful of my time. Thank you for making this purchase such a positive experience!

De
Review β„–71

I went with my son to the used car side and loved the service we received. My daughter called and came to see his purchase and ended up buying a new car. Thank you Roderick and the rest of the crew. I gave them my criteria to get a car and in two days three vehicles were bought; one used and two new. We sang, we danced to the Motown music playing while we waited for the best deals ever!

Ja
Review β„–72

Thanks πŸ™πŸ½ to Richard Chapman of Waldorf Ford. He helped me all the way from not knowing how to buy a car and being able to walk out the door as a new car owner. Im blessed to have worked with him. Very kind, patient, helpful, answered all my questions and concerns i had. If your looking to buy a brand new car please work with him. Very outstanding. Thanks again. Im loving my 2020 Ford Fusion.

Gr
Review β„–73

Did the job with no fuss.I went home happy

Ni
Review β„–74

Great service! Ask for Haddis. I he was great at explaining everything and getting the sale done quickly.

Br
Review β„–75

I was interested in a car there and when I called I was told it was no longer available which is fine. But for 3 weeks now I KEEP getting calls from a female employee there that keeps trying to get me to come in for a car that is no longer available, DESPITE telling her I am no longer interested in purchasing a car at this time AND to please put me on the DO NOT CALL LIST. Normally I would let it go but I just received yet another call and voicemail from her today! This is very predatory and it makes me happy for car buying apps ushering in a new future for car buying!

Ke
Review β„–76

Was called numerous times to get my vehicle appraised at since I did the kbb private listing. I originally went to prince Frederick Ford and got a pretty good quote. But since I kept getting calls I listened and they said that they would pay me more than prince Frederick by a few hundred dollars assuming it’s in the same condition. They also said if I didn’t buy a car they would give me the same value like they did in prince Frederick. I couldn’t say no so I drove an hour and a half round trip for them to give me an offer of $800 less for cash or $300 more for a trade in. I talked to the manager on staff who was rude and arrogant and said sir no dealership gave you the same price for cash or trade in. Basically calling me a liar when I had the paper quote in my hand from the dealership. After showing the quote he still didn’t believe me. Waste of time, will go to prince Frederick Ford today to get my original offer. I originally bought my first car here and my family has also bought cars from here too, we will never buy a car from this dealership ever againUpdate: A representative reached and apologized for the dealer’s mistakes. I appreciate the dealer reaching out and making amends.I was able to go to Prince Frederick Ford and get the original offer

Sa
Review β„–77

We had a great experience at Waldorf Ford. DeAndre Taylor was knowledgeable and very pleasant to work with. He made sure we got the best deal for the truck we really wanted. He was great!

ko
Review β„–78

I got the pleasure of working with Donnell Montgomery and Chris Johnson, and this was the best experience I’ve ever had at a car dealership the customer service was outstanding they took their time with me and was as patient as ever through out our whole process they left no gray areas and made sure u completely understood every single step which made me comfortable and while being very professional in all aspects along with getting me a great deal on exactly what I wanted I would highly recommend the Waldorf Ford dealership to anyone looking for a vehicle because of my experience with these two employees I love my truck thanks.

Pe
Review β„–79

Had a great experience selling my car to Waldorf ford. I dealt with Haddis Woube. He was great to deal with and most of all delivered what he said he was going to and his communication was excellent. Dallas and Dillon came to pick up my car and were very polite and courteous....Waldorf Ford is a great dealership

Vi
Review β„–80

When I got on the lot I knew I was in good shape. Nate Gilpin helped me find the perfect vehicle and everything went well. I would definitely buy again from Waldorf Ford and you should too!

Ro
Review β„–81

Jeff Steed, customer service director of WF, has been diligent in trying to resolve my Mach-Es cargo door issue of closing consistently with the wave of a foot for months. The problem has defied most solutions. But, again, Mr. Steed has been diligent in trying to resolve the problem; the latest solution was installed Mon., Sept. 13, of which I am currently testing.

Ca
Review β„–82

Dre hooked me up with a new ride! It was the best experience ever and I was in and out in a heartbeat. No down payment, no money down, and best of all I live my new BMW Thanks again !!!!

Co
Review β„–83

Have had major issues with the car theyve sold me, hopefully they can figure out a plan for that. Others have had better luck

Fl
Review β„–84

Great service and price.

Br
Review β„–85

This will be short and simple, I just bought an F 250 from this dealership. Donnell Montgomery was my salesperson, from the first minute I met him he made me feel welcome and like he had my best interest in mind. This sales experience was one of the best I have experienced and I really appreciate it. As for the sales manager I dealt with ( sorry I dont remember his name) he seemed to be honest with me, didnt give me the the mumbo jumbo bulls#+t that they normally do. Thank you Donnell and to the Waldorf Ford staff for the truck and a good experience

Da
Review β„–86

Stopped by for service on my ford fusion this afternoon! Car was handled excellent and returned in no time at all. Thanks Michael Martin for the service! Will definitely be back again!

sa
Review β„–87

Everybody was so nice and helpful. Answered all of my questions. My salesman, Tony Thompson, worked with me throughout the whole process; kept me informed on everything that was going on. Would definitely recommend to a friend!

De
Review β„–88

Nate was awesome. Approached me quickly, showed me exactly was I told him I was looking for. Very good positive experience ! Thank you.

Hu
Review β„–89

Great service, very nice people from the sales person to the manager. Quickly processed the sales documents and out of there with less than an hour. Highly recommended

Ke
Review β„–90

Fantastic Service! Deondrae Taylor was extremely helpful, very knowledgeable and a pleasure to work with. Were very happy with our choice and would definitely recommend Mr. Taylor and Waldorf Ford to friends.

Vi
Review β„–91

Brought a used 2018 Ford Explorer at another dealership. I didn’t have the factory pass code for my door. Took it to Waldorf Ford everyone was friendly and extremely professional. Drew took care of me it was quick and fast. I’ve made Waldorf Ford my main and only dealership to service my SUV.

to
Review β„–92

Nate was great! He is super nice, understanding, patient and very accommodating to every car care need! Super easy, fast and informative paperwork process and great customer service!! Next time, definitely coming back to Nate at Waldorf Ford!

Ti
Review β„–93

Anthony Kelly was my salesman and Michelle was my Customer Relations. I arrived late for my appointed time but they greeted me with professionalism and the car I had been looking at online. They didn’t take anyone before me! We were looking for a newer used car with low miles. They directed me to the perfect one!!! I explained I was I couldn’t sit long due to work. Let me tell you, they had me in and out! Due to my health (brain) condition everything was explained (twice) and whenever I asked! Michelle was great going over the warranty and answered my repeated questions with patience’s! I was then taken to Finance - Jesus! I knew I was In 700’s but the apps aren’t accurate - this man told me my score (higher than app) and took time to walk me through all my questions and I said So I could Pick a different one and he said yes, would you like to pause and look?! Mind you this is a Saturday!!! They CARE!!!! He had all paperwork lined up electronically and we signed and each doc he explained as well as questions! We walked out and the car looked BRAND NEW! Detailed gorgeously!!!! I’m so happy with my purchase, WALDORF FORD & Anthony, Michelle, & Jesus! I’ll return for sure!!! Never will I go anywhere and the packages I purchased are well worth the value after I tallied up my scuffed rims, replaced windshields, and dings from the 2 other vehicles! THANK YOU πŸ–€

Li
Review β„–94

We were looking to sell my husbands truck and the team at Walford Ford Used Cars were amazing. From the minute we drove onto the lot and up until we finished the deal everyone was friendly, courteous, and made sure we were well taken care of. I would highly recommend going there. Huge shout out to their acquisition manager Hadias who made the process so smooth and painless.

Da
Review β„–95

I sold my Mustang convertible to Waldorf Ford with Haddis Woube and it was an outstanding experience. He gave me a very fair price and actually drove to my home in Fairfax, VA to pick it up. He was courteous, honest, and did exactly what he said he would do. I would highly recommend selling your vehicle with Haddis.

Ah
Review β„–96

They are fraudsters. They give me price for a vehicle that they done have, and when I get their the manager was trying to sell me another vehicle with 10k over price. Bad place and bad management.

Ja
Review β„–97

Waldorf Ford Service department is awesome. Especially if your dealing with Robert Fennell. Robert is the best Ford Technician on the East Coast.

d
Review β„–98

Mr. Tony Thompson did a great job in helping get my new car and trading my other car in.

An
Review β„–99

Drew the service manager was outstanding in providing the level of service any customer should expect. He took the time to explain the details or service needed and best course of action. Money well spent. My vehicle was completed on time and was updated on progress when required. Thank you to all it is just appreciated.

Sh
Review β„–100

Mr. Tony Thompson was very informative and took his time explaining the process and the different vehicles. Tony was very professional and I would send any of my friends and family who are in need of a vehicle to him.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2440 Crain Hwy, Waldorf, MD 20601, United States
  • Site:https://waldorfford.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 301-234-7591
Categories
  • Ford dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:11AM–4PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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