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CPR Cell Phone Repair Warner Robins
2945 Watson Blvd Suite 1, Warner Robins, GA 31093, United States
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CPR Cell Phone Repair Warner Robins
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So
Review №1

I have used CPR Repair in Warner Robins several times now. Each and every time I have received exceptional customer service along with high quality repairs! I very employee there show the highest level of professionalism and knowledge. I recommend using them to everyone!!!

Da
Review №2

I experienced an exceptional first time service when I arrived to get my screen repaired I was just going to drop it off and come back in a day or two to pickup the repaired device. The technician was able to repair my screen on my Samsung Galaxy S20 Ultra 5G while I was in the store, the level of service that I received was above and beyond. I would most certainly recommend CPR for all repairs on any electronic devices they service. They entire staff were very professional and knowledgeable and its just all around the best experience you could imagine. I highly recommend if you have a CPR in your area go check them out you wont be disappointed.

ti
Review №3

Got my phone repaired quickly and with a reasonable price! Good place!

Na
Review №4

The personnel at this location were helpful and professional in receiving my device and assessing the issues. My device had to be shifted to the Macon store to be serviced by a technician specializing in its needs. That transfer was handled by CPR staff, saving me inconvenience. The result has been very good, with my device seeming to perform as it should, and I appreciate the excellent service. I highly recommend CPR!

Ja
Review №5

I had an issue with a broken laptop screen. The manager looked up a replacement only to find out that it was discontinued. He did find one, but it was going to be rather expensive. He informed me of the option of just having the hard drive removed and placed into a caddy to make it an external hard drive saving me money . It took him maybe 20 minutes to knock it out, and I was on my way.

Co
Review №6

I broke my screen. Called and they told me to bring it to store. I did about 11 am. I went back at the time I was told it would be ready and IT WAS!!2 hours and it was fixed. Very nice people and very helpful. I will go backk if I need any phone repairs. Verizon never even answered the phone.

Ca
Review №7

Today was my last day working at this location and I have never liked working for a job more than I have at this location. The owner, Pedro, is the best boss Ive ever worked for and has always made me feel welcome as part of the family. His kindness had helped me through some pretty difficult times. I will deeply miss working with the staff here as they are great, caring people who have made the working environment a blast to be a part of. I have learned so much alongside them and they have pushed me to strive for a better me. Jason, Lauren, Shane, Zane and Bill are all very knowledgeable and I have known them to stive to provide an excellent and welcoming customer experience. I know these people and I know they care and will do everything they can to take care of you.

Ja
Review №8

Our office has used CPR for several purposes and have always experienced some of the best service from both management and support staff. When asked, theyre my top recommendation.

Br
Review №9

Very happy with how fast they fixed my daughters phone and the quality of the work. Phone looks brand new. Highly recommend

An
Review №10

Amazing service and very knowledgeable staff. The prices are very reasonable as well. I’m a General Contractor with a lot of phones on my account and this is the only place i care to take my phones to for repairs.

Dw
Review №11

CPR took care of what I needed in a quick and timely manner. Also took care of another customer that was ecstatic about what they did for her products also. Price point wasn’t disappointing either. If you have a cell phone or device that needs repair I highly recommend using CPR cell phone repair!

St
Review №12

I was very impressed with the manager Bill. He was professional, knowledgeable and friendly.

Ka
Review №13

I have always received great service here. I’ve moved over 2 hours away and will always come back here for my cell phone repair needs.

Co
Review №14

I have always had an excellent experience at this location. The team is professional and so knowledgeable definitely 5 stars!

Ji
Review №15

We thought there was no hope for our iPad but took it in just to see if it could be repaired. Staff (Jason) was very helpful and professional. He explained process and costs upfront. He set realistic expectations for turn around, and was accurate. Great experience and great customer service. Thank you for repairing our iPad!!

So
Review №16

I visited CPR Cell Phone Repair to replace my screen saver cover that had been cracked. I was greeted by Austin who promptly replaced my cover under warranty even trough I had not purchased the cover from CPR! Excellent and fast professional service!! Thank you

li
Review №17

Staff was very helpful and professional. I was expecting the turn around time to be the next day at best yet my phone was ready within 3 hours.Also, I was very pleased and shocked at the cost!!!

Da
Review №18

The people were great, very concerned and wanted to help get my phone back up and going. I was there for a few minutes while they checked out my phone. Due to it being an iPhone they were going through Apple to get it checked in to Apples system. As I was standing there some lady came in with a phone that she could not get to come on. They fixed in about 10 seconds and did not change her. That is customer service. Great service and employees.

Ta
Review №19

I went to this location for a small problem that they fixed right away. The associate that assisted me also gave me tips on how to prevent my issue from happening again. They were extremely helpful and kind, highly recommend!!

Ro
Review №20

Outstanding service! I cracked the glass on my new moto one, and these folks walked me through the repair process, and then carried it out just as they said they would. No suprises, and I was only without my phone for about an hour and a half. Highly recommend!

Me
Review №21

Always great service at a great price...

Sh
Review №22

The representative addressed my needs quickly and efficiently. My screen protector was cracked in several places. It took only 15 minutes for the representative to put a new screen protector on my cellphone.

En
Review №23

Purchased an IPhone 11 Pro. Staff was very helpful in helping me transfer data and answering questions on swapping with my old provider.

Ms
Review №24

I was hesitant about taking my Samsung S8+ to have my cracked screen repaired, however I am glad I did! The crack on the upper corner of my screen had expanded to the opposite lower part of my screen and I was in panic mode! My entire life is on my phone! I left my S8+ with them around 1 he told me to come back in 2 hours, when I arrived my phone was fixed, it looked brand new! I asked if the technician noticed any other issues, he did and fixed that too. I am one happy customer especially since now I do not have to worry about purchasing a new phone, only a new protective case!Thank you for providing fast, professional and reliable service. I would recommend to others as it was recommended to me.

ch
Review №25

Had an I12 that got the black screen of death. Phone was on and working but nothing on screen. Shane at CPR gave me some options to get the broken phone functional enough to transfer all the data to a replacement phone from Verizon that their techs couldnt help with. Great service, super professional. Thanks!!!

Er
Review №26

Went to get my iPad screen fixed and they did a great job! I was able to make an appointment online and get a solid price! It works great, looks great, and was done on the same day since they had the part!

Mi
Review №27

I brought my wife’s cellphone in for repair after another local shop damaged the phone installing a new battery. CPR immediately diagnosed the problem and repaired it for pickup within two hours. Representatives were professional, cordial and provided great timely service at a great price, including a military discount and lifetime warranty on new parts. We’ll definitely be back, again! Thanks CPR!

Sa
Review №28

Happy they were there to help me and were so nice! Helpful in answering any questions I had!

Ru
Review №29

The glass protector on my phone was cracked and chipped. They replaced it quickly and at a fair price.

Ch
Review №30

Whet in with a big problem and it was solved with professionalism and a great price . Thanks Zane for your help.

Tr
Review №31

The staff and techs were very helpful in diagnosing and resolving my issue with the headphone portal of my cell phone and delivered prompt service as well. I would definitely recommend them to anyone, both locally and passing through, A1 Customer Service & Support 💪🏾💯🤙🏾😎📱📲

ma
Review №32

I run a group of restaurants in town who need Microsoft tablet repairs often. Ive always enjoyed the folks at CPR, however, today Im frustrated because this location tells me that they are unable to fix a tablet screen because the only tech who can fix it is at the Macon location.This really blows my mind. Out of 2 businesses how can there be only 1 guy who can fix Microsoft tablet screens?? Are the management teams in these stores not trained to do repairs? Shouldnt general managers be experts in the business they run? Why dont you have your 1 specialist train someone new?

As
Review №33

My Son Had Broke His Headphone Piece Inside His Tablet And They Were More Than Helpful & Got It Out For Me. They Were Quick, Nice, & Professional

ni
Review №34

I walked in told them my phone wasn’t charging, I was taken care of super fast an super professionally. They immediately took it to the back an cleaned out my port. I was out in less than three minutes, I will always choose this place over and over again.

Jo
Review №35

Everyone was so helpful and worked hard to try and get my phone back up and running. Unfortunately, there was no saving it but they didn’t give up easy!

Br
Review №36

Always friendly, fast service here at CPR. Im in and out in a few minutes flat every visit! Employees are super helpful, professional and polite!

Da
Review №37

The entire experience was above and beyond, the service representatives were knowledgeable and provided a high level of dedicated technical services when it came to my Samsung Galaxy S20 Ultra 5G back glass repair. The service was fulfilled while I was in the store, I was completely amazed at the level of dedication towards their clients and thats a company Ill always remember this experience and if anyone reading this has a CPR in their area, go there look no further you wont be disappointed.

Ke
Review №38

Best Buy Geek Squad told me I needed a new phone and that they couldn’t repair my phone. Drove straight to CPR and phone was repaired within an hour. Great staff friendly, honest, fast service and very reasonable. Thanks so much

Am
Review №39

Very professional with exceptional and timely work. Cheaper than another local cell phone repair store.

Co
Review №40

Very pleased with their service today in helping me with a cover for my sons iPhone and a screen protector specially cut for my husbands phone with a curved edge that made it difficult to keep a screen protector on. Very friendly, helpful and took care of these issues promptly. Thanks so much!

Jo
Review №41

Thought I was going to have to buy a new battery or a new charging port. Took it to CPR and they informed me that was not going to be the case. They couldve easily lied and replaced it anyway to make money off me, but instead they cleaned it out and it was good to go! Couldnt have asked for better service!

Ma
Review №42

They were very helpful! The battery on my IPhone 8 Plus was bad. CPR replaced it with no problems for much cheaper than a new phone! Then in just a couple weeks i accidentally dropped my phone and my Home button was making this terrible noise. I thought for sure the phone was done. I took it in, they repaired it in less than 5 minutes! I was So BLESSED! Every time I have gone, their customer service has been Excellent.

As
Review №43

Staff was very pleasant and professional. Exceptional service and quick too!

Le
Review №44

Fixed screen on time, good price, very helpful, great service.

De
Review №45

Every time I go into this location the service is always wonderful

Ma
Review №46

So fast and easy to get in and get your phones or iPads fixed! I was in and out within 30 minutes!! Thank y’all so much!

Za
Review №47

I went in to get my phone fixed this morning for a loose home button. I told the gentleman about it and he said that it would be no problem but it’d be about an hour because they had prior projects. I said no problem, I’ll probably come back Friday because I have to be at work in an hour. He said “you know what? Hand it here. Give me 5 minutes.” And he got me out of there in 5 minutes in time for work! Great place and kind workers!

Ja
Review №48

First time needing a screen replacement, first rate customer service, highly recommend this shop

An
Review №49

Great Service and Great Work! Had me back up and going in just a couple of towers. Best cell repair business I have ever been to. Thanks!

Ro
Review №50

I was well pleased with the service provided by the sales team and my grandson were all smiles once he received his iPad with his brand new screen 😀Quality and timely service and I will definitely recommend CPR Cell Phone Repair of Warner Robins to all of my family members, colleagues and friends.Thank you!

Ia
Review №51

Had my iPhone XR screen replaced for $125. Great service and quickly done! Thank you!

Co
Review №52

The gentleman was polite and knowledgeable about my problem! He took care of it right away! Very pleased with the result! Thank you!

Co
Review №53

I took my phone in for a screen replacement and it was ready by the exact time that I was told. My phone is like new again.

L
Review №54

Great place to get phone fixed ! Customer service is the Best !

J
Review №55

I wasnt able to get the cell phone repaired that I brought in but they checked it at no cost to me and made my decision whether to continue with the repairs are not. I consider that to be good customer service.

At
Review №56

Bill is by far the absolute worst person I have ever encountered. A rude, power tripping megalomaniac with no mind for business and no hair to speak of. Pedro is also awful. Never go here.

LA
Review №57

DONE A WONDERFUL JOB WITH ALL CAPITALS I WONT GO NO WHERE ELSE AND EVERYONE WAS VERY RESPECTFUL AND I WILL RECOMMEND TO OTHERS

CR
Review №58

We had 2 ipad screens replaced. About 3 weeks later, my sons ipad home button was getting stuck. It being a kid, it very well couldve been caused by him. However, the kind, professional staff at CPR never questioned it. They covered it in full. Never asked any questions or anything. They have always been so kind and willing to help. I will be a customer of theres for good!

Ch
Review №59

Honest technicians, friendly service, went the extra mile for us. Will use again. Thanks!

Cl
Review №60

These guys are great! Hope they never change. They could have taken my money and said my battery needed to be changed, my charging adapter is bad and etc etc... he gave me all the possibilities of paying at around $200+ for worse case and I was prepared for that... it cost me $50 plus taxes. In and out. Clean, professional and great communication.Why can’t someone invent a place to drop off Wives at and fix them before they come back home.Sign me up

Gr
Review №61

I wish I could give negative stars. My back glace broke on my S9 and it is hard to tell when this happened but they replaced it 28 days ago. So I went back to the store to have it replaced on their dimes as per their lifetime warranty policy. What a surprise when they say they give me 50% discount to replace it again... well if there are no apparent dents on it and I did not drop it I have the right to get it replaced for free! Will file a BBB complaint...From their website:Lifetime WarrantyCell Phone Repair Warner Robins offers a limited lifetime warranty on all parts and labor associated with your repair!---FALSE ADVERTISING!---Edit after Pedro Perezs answer:I am not giving a bad review I am giving a truthful review of the way I was treated and if you do not like bad reviews then keep the promises you are stating in your termsNow lets talk about my issue and give you some mechanical lesson:Exploding glass is a phenomenon by which toughened glass (or tempered) may spontaneously break (or explode) without any apparent reason. The most common causes are: Internal defects within the glass such as nickel sulfide inclusions. ... Thermal stresses in the glass.So if you do not find any dent on my glass due to a drop I have reason to believe that you are cheating me. Also for the fact that I did not see it after 28 days, I ask the question of whom remove every day their cases to see the back of their phone?With all of that say I will never do business with you and will do my best to have my friends, neighbors and people I know avoid your place.I will keep my promise of filing a BBB bureau and will check with Houston County Small Claims Court. I am willing to pay $55 fee for your dishonestyEdit2:There is no evidence of physical damage on the glass it just cracked for the reason I explained before. But keep BSing the old ladies and keep buying cheap OEM from china

Dw
Review №62

The repair to my phone was fast. Too fast. They didnt take the time to make sure my camera lens was free of debris before encasing said debris inside the back glass of my phone. Now my camera takes awful pictures. Thanks guys.

Jo
Review №63

I made 3 different appointments with Best Buy attempting to get my phone fixed before I was referred to CPR. I was able to come in to the CPR store ad get my phone repaired for half the price Best Buy and SimplyMac both quoted me. They offered great customer service and quick repairs.

Th
Review №64

Awesome experience! They fixed my Samsung very quickly and the service was great! Highly recommend checking these guys out!!

Ri
Review №65

Awesome customer service!! Thought my iPad’s battery needed to be replaced. Dropped it off and they cleaned the charging port, ran diagnostics, then made a suggestion about charging the tablet.....fixed the issue and saved me $$. Very pleasant and professional staff! Would recommend to everyone if you need help with a phone or tablet.

ha
Review №66

I had an issue for weeks with my phone not charging. Finally took it in to CPR and walked out with my fixed phone in less than 5 minutes. Highly recommend this place.

Ra
Review №67

So happy I didn’t have to purchase a brand new phone. These guys are amazing and always gave updates about the progress!! Thanks again

Ro
Review №68

Had a headphone break off in the port of my 8yr old iPad. They removed it and didnt charge me. They could have easily said they had to open it up and charged me. Very respected company will return with next issue. Thanks so much.

Ta
Review №69

He fixed my problem and looked for a stylus to replace the one I broke. They didnt have any, but hey, he looked! He was awesone!

Ly
Review №70

Very nice sales staff . Have used them since I found out they were there. Will return and willlet my friends know about the service and the merchandise they sell. Lynette

Ma
Review №71

From the moment a potential customer enters their store, they are given the highest concern. The staff is very knowledgeable, helpful, and friendly.

Bo
Review №72

Excellent service. I thought I would need a new battery in addition to new charging port. Was pleased to hear they didn’t recommend that. They easily could have made me pay for something I didn’t need. Wonderful to do business with honest people!

Na
Review №73

They completely fixed my smashed iPhone 11. I didn’t think it could be saved, but 2h later it was ready.

Ja
Review №74

This is my second time going for a phone repair. This time, I had no clue what was wrong with my sons phone. The repair person diagnosed what possible repairs may need to be completed & gave me a quote for both. My phone was repaired the same day!

Gr
Review №75

I had a charger port break off in my phone, and they fixed it within 5 minutes, free of charge! Highly recommend!

jo
Review №76

The service was flawless. The Technician was courteous, the option for repairs and pricing were explained thoroughly, and I received my iPad back in 2 hours.

Pe
Review №77

Went in for a repair on my S10plus display. Price is around where you will find other professional repairs. However, my returned devices back panel was not fully sealed to my device, I did not realize this until I was in my car on the way out of town. Minor issue but wouldve been caught if tech had spent more than 30 seconds handing my device to me and checking me out. And instead just showing me it worked and showing me the repairs performed. But, it was a quick repair and as stated above the price is about industry standard.

Ci
Review №78

Very quick, and extremely helpful. Customer service was even better than I could of imagined. Only took 1 hour to replace my iPhone screen and it was as good as new! Prices were super reasonable as well! Will definitely bring my business back.

Ja
Review №79

Great experience at CPR. My phone had several issues that needed attention. They had all of the parts on hand and had me up and running in no time. They were professional and friendly. One issue that I thought would require a replacement piece was fixed with a quick clean and no charge. I will definitely return to CPR if my phone needs repair in the future.

De
Review №80

Always nice and friendly, good and quick service at a great price! My go to for any phone issue. They just fixed my phone for no charge because it was quick and easy, I still left some cash of course. Highly recommend you go here if you’re needing something fixed.

Te
Review №81

Super awesome service and a good price. These guys are great if your phone is broken you couldnt do better than here

Ra
Review №82

My iPhone went black and they knew the problem right off the back. A quick 3 minute reset got me going like new!

Vi
Review №83

The gentleman I spoke with was super kind, polite and professional. They called me in less than one hour of dropping off my phone to tell me the phone was ready. Upon picking my phone up the gentleman was just as polite and professional. Definitely would recommend for cell phone repair needs.

An
Review №84

Dropped in unannounced because my Pixel 2 wouldnt charge. The professional looking gentleman took my phone in the back and returned a few minutes later telling me the charging port had pocket lint. He cleaned it out, no charge! They get 5 stars for being extra nice and having a well organized shop with three pros working the counter. So yes, go here first.

De
Review №85

I’ve used the business on two separate occasions. Each time the service was great and they diagnosed the situation with speed and accuracy. The wait time in which to fix the issue was 45 minutes to an hour which was expected. There are other places within that area to shop or possibly eat out to pass the time away while you wait for your cell phone to be fixed. Thanks for your professionalism and prompt service.Mrs. D

ca
Review №86

They were great so helpful and just great politle fixed my phone fast and just helpful went over and beyond to help me so thankful for them !!!’

A.
Review №87

Great customer service. Fair price and detailed about the procedure on damaged, crack cellphone screen. Had it ready at the time stated. Highly recommend.

Bo
Review №88

Amazing service and staff and great prices at that. Definitely coming back

H
Review №89

Great work. I can hardly wait to get to a computer to see all my pictures saved to the SD Card.

Fe
Review №90

This was my first time visiting CPR. The gentleman who assisted me was courteous and knowledgeable of repairs. I told him that I believed the battery was the issue and once evaluated, that it was. Being the only company to repair Motorola phones locally, they got me back on track. Thanks CPRIf you need your cell phone repaired, try CPR first, especially if your phone is out of warranty. It may be less than sending your phone back to the manufacturer or paying for a new one.

ch
Review №91

Excellent service. Would definitely return

Sh
Review №92

Super. Very fast. Reasonable. Couldnt be better!

Tw
Review №93

My husband cracked his screen and I called to see if they could hopefully fix it. They did and outstanding job on his phone screen. He needs his phone for his business work. We are very pleased and this will be our good to phone repair place! Thanks guys

Ki
Review №94

I came in from another state to visit family and started having issues with my phone. Was recommended to come here from a competitor and I most definitely see why. The customer service was impeccable from the time I called, having my phone repaired, and the turn around time. Austin and Zane were extremely helpful and I’m very appreciative for their time and assistance. I’m beyond pleased and will definitely continue to keep my business with CPR. Thank you again!

ty
Review №95

Great place to get your phone repaired great prices and also quick. Thank you so much for fixing my phone you guys helped take stress off of me. Highly recommend 🙏🏽

Ch
Review №96

From the time I walked inside the store there was someone waiting on me. I didnt have to do anything but purchase a phone and CPR took care of the rest. I will always do business with CPR.. GREAT CREW

Ae
Review №97

I was having problems with my phones screen warping, so I went to CPR Phone Repair and they told me the battery was what was causing it. I had a Samsung Galaxy S5, and I asked what could be done, how it could be fixed, and what my best options would be. They provided me with a few options and recommended I purchase a new battery. they gave me realistic options such as I could purchase the battery on amazon and get it quicker cuz at the time they didnt have the means to fix the issue right there but that getting off of the S5 as quickly as possible would be my best bet. They showed me a couple phones that I could switch to that arent super expensive and have good history to them with no problems being reported so far for the options. So I got the battery, but because parts for the S5 I knew would start not being made anymore, I knew if something else were to mess up with this phone it would be more of a headache to keep fixing new problems each time because it is an old phone, and I came back and asked them if they could help switch everything over to the new phone which was the Galaxy S9+ and it was handled very professionally. I am very happy with my new phone and the customer service was very good there, providing a calm atmosphere while being very informative. The entire process was easy.

Ka
Review №98

They was very quick and did an awesome job on my phone.. I would recommend them to everyone.

ja
Review №99

Great customer service! In and out and a very good price too!

Kr
Review №100

Love coming here. These guys are knowledgeable and fast. They’ll work with you and aren’t in the business of screwing you over.I’ve used them several times.

Information
78 Photos
100 Comments
4.8 Rating
  • Address:2945 Watson Blvd Suite 1, Warner Robins, GA 31093, United States
  • Site:https://cellphonerepair.com/warner-robins-ga/
  • Phone:+1 478-333-6163
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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