Was there for the car show bike show, Great Event, no admission free food and Friendly staff.

Incredible service by Tim Swoope the salesman. He was extremely knowledgable, patient, and non-aggressive. I felt like I was buying from a friend. I would highly recommend buying from his dealership and specifically from Tim. All other personnel were inviting and helpful as well. 5 stars all around!

After my old man passed away, i reached out to Steel City(never was a customer of theirs, nor was he) and talked to the service manager, Donny. Great guy! He communicated through emails, even after business hours. He sent a nice guy, Dan down to pick up my dad’s bike for service. Long story short, I ended up having them convert it to a trike and they did an awesome job! Everyone from Josh in parts, to Rachael in sales, to Tyler at the service desk…they were all so super friendly! They did a great job making us feel like we had always been part of their Steel City family.

Great car show, band and food! This was the Best looking car of the show(My opinion)

The sales staff are wonderful and not pushy. Rachel Angry was extremely knowledgeable and answered all my questions. It was awesome to be assisted by another woman who rides motorcycles and there was a sense of belonging in the store.

My wife and I stopped in at Steel City Harley Davidson in March looking for a bike. Rachel Angry was wonderful to deal with, very patient and knowledgeable. We purchased a 2021 Street Glide in River Rock Grey which is awesome. I highly recommend anyone looking for a Harley to stop in and see Rachel.#getANGRY

Bought a bike and had it shipped straight to these folks to do all my work because they are my local Harley shop and I never have had a Harley. Super knowledgeable and amazing customer service. It has been nothing but a pleasure since day one dealing with them and I would highly recommend to anyone to has their bike services there. They also have a bunch of brand new bikes, certified pre owns and a pile of gear for sale. Check them out.

Steel City Harley Davidson is the best. Rachel Angry is absolutely the best sales person Ive ever delt with. Marie is the best financial person Ive ever delt with too. The whole team there is the absolute best. From the women at the register, to the parts department and service guys, they all are # 1 in my book. The absolute best.

Love the layout and Staff. Much friendlier than other shops. And the pricing is better.

Staff in parts department are very helpful and through. Making sure the purchase was correct for what we needed. We will definitely be back.

I donated my O+ blood and theyGave me a 20% off coupon for anything in the shop. I got a new cell phone holder for my handlebars and some fuel additive. They have new and used bikes here. The used bikesAre so clean all most impossibleTo tell from new

I took my 2yr old to Steel City Harley- Davidson for photos with the Easter Bunny and an Easter egg hunt on Sat. Thank you for having this event. He had a blast and loved all of the motorcycles

Very helpful folks there they made my first time buying a new bike and a harley at that a great experience

Extremely friendly people...great experience

Definitely worth every penny, The dealership was great, the salesperson, greeter, and the whole environment, even down to signing the financial documents. Definitely recommend STEEL CITY Harley

Staff very helpful. Nice atmosphere. Great selection of harley clothing.

Amazingly friendly staff in a really nice establishment.

Love this place. Plenty of gear for the Harley enthusiasts.

Wonderful and helpful staff. Overall great experience and we are very pleased with everything

The people and their service are the best AROUND this is where YOU want to get your next bike for sure

This dealership is absolutely phenomenal. I drive right past Triple S to come have my bike taken care of properly. Fred in Sales is a honest salesperson, thanks to him I have the bike ive wanted for years. I took my new bike in for service and had excellent communication from the whole service team, Ryan in service polished my heat shields on my exhaust due to one small scuff, These guys are top notch all the way from sales and service to finance. I will gladly continue to do business this far from home when I can tell they actually respect the customer and the bikes! Thank you Steel City for being top notch

Good times at the beach party... Staff was friendly and very helpful

First time dealing with this shop,Great Service an a very Happy New Customer.Thank You Steel City Harley Davidson

The staff here is always friendly and helpful! Getting my new bike here was a great experience. They have a very nice selection of bikes and merchandise. I would definitely recommend Steel City Harley to anyone looking to buy anything Harley.

Out standing, friendly staff, felt more ag a friends home than at a harley dealership

Very friendly staff. Good clean store.

A really nice place. The people are super nice. Love the bikes!

Great bikes great service very knowledgeable and helpful freindly

Real nice dealership friendly people very helpful lots of parking easy access

Very nice staff. Clean store nice inventory

We stopped by while visiting Pittsburgh to get a couple of shirts. Big selection, good prices and great staff.

Steel City Harley-Davidson is the best motorcycle dealership I’ve ever had experience with. Josh in the parts department took the time to really show me the different options of handlebars that I could purchase when I told him what I had in mind and what necessary items I’ll need along with it. Zach and Ryan in the service department were both awesome and even picked up my bike for me when I got to the point I didn’t feel comfortable enough to finish the project, and they got it in and finished in no time. I would recommend this dealership.

Great ppl. And took care of me on a day no.walk in done. S9 nothing but 5 stars

I had a fantastic time great place to go

My girlfriend and I went to steel city to find a nice first bike for her. Our salesman Loren was a pleasure to deal with and made sure we were happy throughout the buying process. Finance manager Brandon was very personable and even stayed late to help us get our paperwork sorted so we were ready to ride. Thanks to the steel city team and happy riding this summer we love our Vulcan S !

Nice place great people

Like this dealership alot, very clean and no pressure to buy. I was made welcome to look around and ask questions. Spoke with associate Rachel who was very informative any service or upgrade questions we both went to the service area and talked to the people with up to date info. I will most likely buy there due to the customer experience.

Its the best place if u want a bike and other cool stuff ...

Great place to shop. Friendly staff.

Great place good people the service department could use some slight improvement

Great gathering with many cars, trucks, and bikes. Could have had a few more trophies for cars, there were quite a few high quality automobiles with people coming in from all over the area. Thank you for the food and beverages. Had an enjoyable day there with friends.

Great staff and awesome store. There was some slight confusion about a part I needed and the parts representative not only got me exactly what I needed but was kind enough to offer me a discount for the misunderstanding. I will definitely be doing business with SCHD again.

I highly recommend Steel City Harley Davidson for purchasing your Harley and equipment. The staff is professional and extremely knowledgeable in all areas, from bike features and specifications to parts and accessories. All my questions were answered in a timely manner and explained in a way that understandable.I feel at home while at the store and feel I’m an important part of the Steel City family.

What an awesome dealership! Super friendly, laid back environment, treat you like family and they go out of their way to make you happy! When you are looking to purchase your next Harley, look no further! Rachel (sales) is amazing and Brandon (finance) is not your typically guy, he doesn’t try to over sell! Very please with our buying experience on our 2020 Street Glide and will definitely be goin back! Thanks guys!

Great place to buy and the sales staff are fantastic

Fred is a great sales guy here. I recommend him and Brandon will get you all ready with the necessary paperwork and all that. They went above n beyond in answering my questions. Thanks again guys😘

Steel City Harley is the best Harley Dealership in the area. I have visited most all dealership in my area and Steel City is first class in customer service, kind, caring and knowledgeable. When I walk in I and treated like family and not a customer. You cant go wrong by going there. Ask for DJ and tell them I sent you.

Great place and wonderful staff! Purchased a Softail Slim as a surprise for my fiancé and they couldn’t be better. Thank you to all of them and for Rachel helping with the reveal!!!

Great staff and a good buying experience.

Steel City really pisses me off. I went in there to buy a T-shirt and they sold me a motorcycle. What’s wrong with them, cant they tell the difference between a shirt and a bike? Since I had to buy it I figured I might as well enjoy it. And we have been. I have read the review about a trike with brake problems, tank switch (?) problems on and on. I can say the Freewheeler we bought has been operating without issue since 2015 when we bought it. We’ve ridden 3 season now and except for regular maintenance the only thing we have had to replace is a front tire. That of course is expected. We will not be going back to Steel City... until we need something else then we’ll go back. Keep up the good work especially parts those folks are #1.

Wont be back ever at this place! Calling this place and dropping my bike for service here was biggest mistake I have done ever! It was costly learned lesson not to trust Harley Davidson dealership ever again!!Thank you Steel City Harley Davidson.

Very friendly staff, great selection of clothes and other merchandise. A lot of bikes to look at! Loved our stop there.

Wide variety... great customer service

Great, Friendly Staff that is very knowledgeable!

Awesome to deal with and Great people!

Nice shop. Big inventory

The staff is very friendly, helpful and outgiong. The selection is great you will find something

Excellent place

Great dealership, friendly staff, treat you like family all the time. Whether it be buying a motorcycle, clothes, or just looking around your family at Steel City Harley-Davidson

Awesome staff spotless show room

Great experience! Second time buying with Steel City Harley. After looking at different types of bikes. I now know what being part of the Harley Davidson family feels like. FREDDY took care of everything I needed even walking in 2 hours before closing. He had me out the door on the bike I wanted.Big thanks to the whole staff that help. You all worked like clockwork.Bearddo’s cousin

Everybody I dealt with was knowledgeable treated me with respect was very polite I will return and recommend

Superior customer service

Very nice shop.

I live in Pleasant Hills which is 2 miles from Hot Metal Harley. The Customer Service and Pricing is why I ride 35 mins to go to STEEL CITY! Brittany and Jeri are INCREDIBLE women and go above and beyond to make sure your experience is second to none! Just today alone Brittany took an extra 20 mins just to find a specific shirt I was looking for and Gerri spent the same time wrapping a Father’s Day gift for me along with a couple other tasks. They talked to me and my Brothers for a good half hour about a million different things. Bottom line is that they were super down to earth and full of a ton of positive energy! Hands down Best Customer Service! Thank you for everything STEEL CITY!!

They sold me a 2010 Dyna wide glide with a bent fork. I took the bike back three times only to be told there was nothing wrong with the bike. Anyone can see the triple trees are visible out of line. I’ve had two other bike shops confirm there is an issue with the forks. There was another customer complaining of an issue with a used bike the same day I purchased mine dont buy anything here.

Great staff, nice selection of clothing, accessories best of all they dont breathe down your back for a sale.

Ive always been treated like family here. From the moment you walk in the door everyone is nice and helpful as well as checking in with you during your visit. Whether you are there for a poker chip, tshirt, rain suit, or a motorcycle, you are treated the same! Makes you feel good that they care about all their customers the same! Its winter and they have about 200 bikes!!!!!! HUGE SHOWROOM TWO FLOORS.

Typical harley dealer. I was in Pittsburgh on a business trip and wasnt looking to buy a motorcycle as I have a 2020 softail standard but I wanted to get a shirt or see if they had any accessories for my bike. I spent 45 minutes in the store and not one employee asked me how I was doing or if they could help me with anything. I have always said that if harley was a new business they would go out of business due to horrible customer service. Fortunately for them they have a product that people will buy just based on the name. The harley closest to where I live, as well as every other harley dealership have stepped foot in, is the same way.

Just left the store. The lady’s were great helping us looking for a flat white helmet for our Harley brake out flat white UNTIL we walked out. The dark haired younger girl makes a comment to the other girl saying “is that all they came in for?” Completely inappropriate with a customer still there or for even the customers still in the store. I turned around and let them know politely we were here looking considering we have never been here before. I just wanted to make the store aware that this So it doesn’t not happen again.

Purchased a 2019 breakout from here, dealership matched beat an offer over the phone from another dealer hands down. No nonsense or hassles, no smoke and mirrors. Appreciate the speedy and welcoming process.

Great place outstanding service with a great staff

They treat people with respect they usually have what you want for good prices

FIRST CLASS OPERATION!BEST STAFF IN THE INDUSTRY!!!A+++++

My husband and I are extremely unhappy with Harley Davidson. Paying for a name that doesnt live up to its expectations. My husband purchased a trike in 2015. So far, these are the items that have had to be fixed: kill switch, replace the emergency brake, rear brakes, reverse motor, head leak, tank switch, horn button and the trunk lid. He has only driven it for two summers. This is absolutely ludicrous especially for the amount of money we pay for it every month. Also, we paid for the extended warranty and it doesnt even cover the brakes so we have to pay for those. Another $273.00. We have never been so disappointed. You think you are buying quality, but we certainly didnt. Nice weather for two and a half weeks but it was in the shop. No loaner, huge inconvenience as we only have one vehicle and the bike to get us both to work. We will tell anybody thinking about purchasing one to think really hard about the other models out there.

Very friendly staff, Fred was awesome to deal with and was very helpful in the purchase of our new 2019 Street Glide Special. We also purchased our 2015 Wide Glide at Steel City and the service department and accessory departments are great!! Always helpful and very knowledgeable of the bikes. I love and recommend Steel City Harley-Davidson to everyone if you want to be treated like family!

Bought a new bike here, and had a great experience. The staff took care of all of our needs, and made sure we were completely satisfied every step of the way. They also made buying simple with everything you need in house from insurance to finance. Been back a couple of times now for parts and apparel, and I have been greeted with a smile, and taken care of in a very timely fashion. So far nothing but good things from this dealership.

Professional, curteous, down to earth, straight forward, & knowledgeable staff. Will return again to buy from here.

Great selection of womens motor cloths, cute styles

Fantastic service Carl is the man. Marie in finance hooked it up. And Matt really stood by his team to make sure my experience here was remarkable.I got a great bike at a great price and will shop here forever

We bought our bike on May 19th and today we noticed cords showing on the back tire.I called SteelCity and spoke with DJ and he said to please bring it in. So we went immediately there and took our bike into the service department and spoke again with DJ who said there was no way that the tire should have worn out that quickly and said that we would not be leaving there with that tire even if he had to pay for it himself. After having our bike up on the rack DJ then came out and took my husband to the garage and stated that it that the back tire wasn’t the tire that was on the bike when they sold it to us . They actually accused him of changing the tire!!! Which by the way requires removal of the exhaust pipes!! After some discussion with the the supposed owner DJ came back and said that they were not able to do anything for us but would put it on only charge us . So after all of that awfulness we decided to take our bike elsewhere and unfortunately for us the tire didn’t hold up...we were stranded for an hour waiting for someone to trailer it. We are still in complete shock and dismay over the unbelievable accusations and complete disrespect that was shown us. We will never step foot in that establishment again !!Please think twice about doing any business with SteelCity Harley

DJ and his staff are great! We have always had exceptional service here. They treat you like family and not a sale!

Never been so insulted as a customer. Their used bike salesman was just plain rude and incredibly comfortable lying.Will never set foot there.

Glad I chose to buy my first Harley here. These guys and gals are awesome.

Everything that I ever needed they had in stock

Best place to buy your Harley, get your bike serviced or purchase your much needed apparel and accessories! Sales person Aleta always goes above and beyond and will find you everything you are looking for. This is the only place I will shop for all my Harley clothes!

The sales rep DJ had just the right amount of salesmanship. Friendly knowledgeable, not over barring, then he let me doy thing and shop. I felt comfortable in the store. Store very well organized, friendly staff. Will come back

Thanks for your help with out first Harley!

Cannot say enough about this place. Chad, DJ, Marie, & the entire staff went above and beyond to make my first Harley Davidson buying experience as easy and painless as possible. The people really make this place worth the visit, the bikes are just a bonus!

Very cool place, helpful staff. I’ve been to over 60 Harley’s in multiple countries, and this one has by far the biggest shirt selection I’ve ever seen. And most sizes were available and front / back simply displayed. 2 floors of bikes and great hours!!

The young lady took her time 2 help me go through the store2 find the perfect hat I was looking 4

Took my motorcycle in for an oil change and to take a demo seat for my Road Glide Special. Everyone was great, and I travel from cranberry township because I’m always so pleased with this dealership and their service.

Just purchased a new bike at Steel City Harley and the whole experience was great. All employees are professional, courteous, and willing to listen to the wants and needs of their customers. I feel like I wasnt just buying a motorcycle, that I was gaining a friendship and part of the family. Ive been in Harley dealerships from coast to coast, Steel City Harley is a first class operation. Stop by and check em out, youll be glad you did.

Graet staff. Always nice service tech will take time to talk to you about whats going on with your bike .

They have a very nice double floor showroom. We just got back from their free cookout with live bands and bike and car cruise. We bought 50/50 raffle tickets and the guy said that we only needed to put our name only on one ticket. We were concerned about doing that and being ripped off because we would not be there during the drawing. When we got home she learned that we had won $ 378.00 I would like to compliment them being honest with the raffle winnings.

Excellent staff and selection. A great place to do business!

Awesome ppl, nice selection of new and used bikes for fair prices and the partys are a blast

Buying a bike from Steel City Harley was an awesome experience. Great price and great people to deal with from start to finish. I would absolutely recommend anyone looking for a motorcycle to stop in and talk with the staff at Steel City, prior to making a decision to purchase anywhere else...

The girls that work the floor and the check out counter are very friendly, they greet you with their BRIGHT smiles and a hardy hello . They are helpful with your needs and concerns. The guys in the service department are outstanding with Ryan being the BOMB.

Great deals