Had multiple deep dings, and potential rust spots on our van. Fixed them all perfectly in 1 day service - car looks brand new. True artists and craftsmen at very reasonable price. Recommend them most highly, especially Cody, the manager

This place is the best around! Had work done on my passenger side door. I was impressed with the office manager and how she kept me informed throughout the whole process. My car was completed before I expected and it was detailed for free! I highly recommend going here!

My wife recently did her Audi Q6 with damage to the rear end. Coach & Carriage Auto Body shop was beyond professional to help her out. Their work was fantastic. I was beyond satisfied. Best shop in the area. I recently had damage to my Mercedes and will be going there to fix it. I live in Needham but prefer them due to their exceptional work.

Brought my corolla in yesterday to get the front bumper adjusted and mud flap replaced. Picked it up today and they did a fantastic job! They were very accommodating and easy to work with. I highly recommend using their services!

Got work done here for a small fender bender and they did a great job! Made the whole experience very painless and arranged the rental for me as well. The work they did looks great and I would bring my Audi back here again.

I needed repairs outside of insurance. I got three estimates and they were not only the best price but the most informative. They finished ahead of schedule and exceeded my expectations. Beautiful work at a very fair price. 👏

Excellent work. Awesome customer service

The staff is second to none from the moment you walk in the door. We’re so blessed that Coach and Carriage is in our community, professional and superior craftsmanship!

Today, 1/15/21 I got my car back from Coach and Carriage and it is sparking like new.The front bumper was in need of replacement and what a fine job they did. I expect that from them and no let down here! All clean, in and out, and my 2013 Avalon was like day I bought it.But perhaps, what I wanted most to say, I was treated so well by the people there, front the front desk service to the auto body guys.Of course what I am saying is, when there is a need, see them pronto. Ifthere ever is a let down, post it here.I doubt I will ever see that!

These folks are great.. Cody was a huge help on a tiny job. I highly recommend them.

Took my car in after another driver hit my car when getting out of a parking spot behind me. Lauren from Coach & Carriage called my insurance company to help me figure out what would be covered, and offered to set up my rental for the duration of time that my car would be in the shop. And when the rental didnt arrive as expected when I was going to drop off my car, Cody from Coach & Carriage offered to come with me to the rental place and drive my car back to the body shop. The work they did on my car was wonderful, you couldnt tell anything had happened to it, and are a lovely little business to work with, to top if off. With the timing of it all happening around the holidays, they still managed to keep me informed and get my car back to me as soon as they could. Thank you, Coach & Carriage!

Insufficient parking, but you didn’t come here to park. They do good work.

I can’t say enough great things about this place. SUPER friendly staff. Super helpful. They took amazing care of my car. I am more than satisfied with this place. I highly recommend and will recommend to other people. If I need work on my car in the future,I will be coming back. Thanks again!

Super fast and friendly service for a walk-in. Extremely helpful staff.

Very helpful and friendly to my senior mother who walked in without an appointment. Would definitely recommend.

They did a fine job! With a lot of attention to detail!!!

They helped replacing my back bumper after a car accident. Very professional and efficient work. Since it’s the first time I’ve been through the auto body repair after a car accident, I really appreciate that they helped me go through the communication with the insurance company and arrange for the rental car pickup, making my whole experience seamless. As a body work expected to finish in one week, they even managed to complete the job earlier! Would recommend 100%

Great service, very professional and the one you can trust. I wasnt sure who should I trust when it comes to repairing my car but I chose coach and carriage by recommendations and now I know I made the right choice. These guys are nice and professional. They took care of my car like it was theirs. Thanks to Joe Jr, appreciate your help!

The guys here are so nice! As a girl in her early 20’s, I usually feel like the people working on my car are squeezing as much money out of me as possible. That was not the case here! They took the time to walk me through the repairs on my car and gave me a quote that was $300 less than other places. They have won my business in the future!

My brand new 2015 vehicle was rear-ended on the highway with close to $20K worth of damages. I have chosen Coach & Carriage to repair our vehicles. Joe was my contact and have explained to me the process thoroughly as it could be really stressful dealing with insurance. He tries to make things easy for us and he is very responsive and keep me posted with the repair progress. I have broken my leg right before the vehicle is ready for pickup. Joe had kindly offered to deliver the repaired vehicle to my home. This is real customer service! I found a few minor issues with the vehicle and Joe immediately took care of it and arranged a rental vehicle for my husband. I will strongly recommend this company for others if you are looking for a repair shop. The team is very professional and try very hard to make the process stress free. Thank you, Joe & Team.

Good people. They’ll take care of you.

Unbelievably kind and fast!

My car was rear-ended, with damages resulting to just under $9K. Joe was very helpful in helping me stay calm during this stressful period, by communicating with driver who was at-fault and sorting everything out with the other drivers insurance company and the representative who came in to assess the damages. When the other drivers insurance company contacted me, the process was quick and easy. Once repairs started, Joe was great at keeping me informed with the status of the car. When my car was ready to be picked up and I was out of town, they were very flexible in allowing me to pick up the car almost a week later. When I picked up the car, it was in great condition! Not only did they carefully repair the damages, but they cleaned both the interior and exterior of my car. I would highly recommend working with this body shop!

GREAT Customer Service, GREAT BODY WORK, All the employees there where very respectful and upbeat, was definitely a breath of fresh air dealing with them, compared to the rude and unhappy employees that I notice working at other businesses .I will definitely bring my car back there again and again if I have ever have an accident again.

Fixed my truck and painted the bumper to look like new.

Best bodyshop in Watertown.

They do great work!

After reading these review, I will send my car go to there .Thanks,

Peter is always easy to work with and does a great job!

I had an issue with one of the employees and after talking by phone with someone else, they reimbursed the money I was charged wrongly. Thanks Joe.