I had never shopped at a Hannaford Supermarket. So I was surprised by the goods and the great prices at this grocery. We were out of state on a job and needed supplies and we could not have found a better grocery. Really wish we had this store in Virginia!!!
Really disappointed. I usually like shopping here as it is one of the best grocery stores in Watertown, but lately their service has gotten worse and worse. Their shelves arent getting restocked often, and customer employee interactions are pretty rough as well. Ill update my review if I notice any difference over the next few months, but its becoming kind of gross to shop here. Attached are a photo of some moldy English muffins. Literally couldnt buy any bread products as they were all expired and/or moldy.
The cashier was very helpful helping me with my $10 off coupon which I needed help with
Great fresh breads. Very good meats. Lotsa friendly help. WIFI !
First time in this grocery store. I am an Army Veteran with a service dog. The staff was extremely helpful with me finding what I was looking for since I was not familiar with the store. Even though my service dog is well trained, it was the first time when she stopped while I browsed the shelves she laid down and crossed her front paws. This means she is not stressed nor feels that Im stressed. This will be the store I will always shop going forward. Thank you Hannaford for giving us a great experience.
This is definitely my first choice of grocers when shopping in the Watertown area. Fresh produce and great selections.
Love having a Hannaford nearby since I’m from Maine, I only wish that they carried Raye’s Mustard like the stores in Maine do.
Pretty cool place that sells some stuff I like to categorize as groceries which I know weird word right? But if you think about it it exactly explains what they sell ya know? Grocery items I thought it was pretty crafty of an idea that I probably made up to call that it would get higher stars if it didnt smell like nuts so much. I only buy nuts during the holidays so its no exactly a nice smell year round
Best produce you’re going to find around town besides farmers markets. The prices seem to be comparable to the big store across the street but the quality is vastly better. I’m very satisfied with the selection. Staff is friendly and efficient. They have actual humans that ring up your groceries too! What an idea! This is my family’s go to week after week.
I really like this store. Its got the best lookin produce around. They have a lot of stuff. They try and keep it stocked and cleaned. They do have restrooms and electric scooters. They also have benches to sit in the front of the store. Theres also a coinstar.
Very clean and neat store. People are helpful and friendly.
Very nice and clean grocery with lots of variety.
Only place in town with grape propell water. Went too 5 different stores including Walmart.
Cashier was excellent! Wish I would of gotten her name.
Awesome place and staff. Great prices and products too
Super sales on meat, friendly deli people and cashiers, store very clean, the best baked goods in town.
The store is always clean, organized and simply quick to shop in...
I like Hannafords! Im a Walmartian, its cheap and familiar. But we tried out Hannafords for the first time and I really enjoyed it, particularly the bakery section. Well definitely be shopping here for special occasions, desserts, and fancy dinners for sure.
Ordered delivery, which went well but when putting up groceries noticed blackberries were al molded .called customer service and the lady was super rude and acted like i was wasting her time. Then said i had to bring them back to get a refund. Then i explained i dont drive due to medical condition and a cab there and back would be $14. Then acted annoyed and said call insticart because aparently the shopper didnt look at jthe produce and she needs to be a better shopper. Rude!
Theyre always so friendly there.
Ice Age 4 and 1/2 Stars service is good storage clean and the people are nice
This store is a great one. They have so many varieties to choose from, and they have a gluten free section, along with an organic section. Also, everyone is super nice.
Hanaford is a nice market. They have things that I am unable to find at other stores. The staff is always friendly and professional. The prices are competitive with other stores in the area as well.
Easy in and out. Cashiers are always nice and friendly.
Very pleasant and helpful employees!!
Love the fruits and vegetables.
I expect that a place of business during a pandemic would try to enforce the mask required rule. The young stock man not only made no attempt to ask the woman to wear a mask but was rude and swore at me for asking him about it. Maybe he needs additional training on customer service and respect. Wearing a mask is a sign or respect and care for others around you. I understand the challenge in getting some people to comply but to just say We cant make them and it is ridiculous is not acceptable.
Its an ok place but expect to go to another store to find what you want. Dont go to the bakery. They somehow manage to devoid all pastries of flavor. Youre better off buying a box cake. Pretty sure they make their cakes with water and expired sugar. JFC.
Should have stopped in much sooner. Wide variety of products, ean and very friendly.
Okay place to shop for prices are high
One of the only places in town that carries the impossible burger! Honored my coupon for free impossible ground burger :)
Bare place, no customers, didnt feel like a grocery store.
Miss P&C..but this is my second favorite place to shop for all my grocery needs
The produce always looks fresh and the items on the shelf always neat and stocked well. The store is very clean with friendly employees.
@Kyle Barnes Just so you are aware; the needle boxes are for diabetics. When they have to take insulin injections it is nice to have an appropriate place to dispose of the needle. Hannaford is one of the best places to buy groceries in Watertown.
Always came to this store especially when in Maine area.Always looking for this supermarket.
Clean..great place for meats and seafood although seafood selection is small its always been fresh and their produce has always been fresh and they carry baby boc choy...prices on non sale items seem a little high but thats just about everwhere now days
Awesome store the deli workers are great they were done cooking chicken for the night but the awesome lady cooked us one anyways. How great is that
They have a great variety of food and other household stuff. The prices are great too!
Didnt have spice I was looking for. I needed badly.
Cecil the Butcher was knowledgeable and helpful my Rouladen came out perfect.
My family is vegan and have gluten allergies this store has quality food at a price in my budget. After negitive experience with Walmart and tired of shopping and many diffent stores I just shop here becouse of quality price and affordability. I got a months worth of groceries for 307 for my family of 4.
Just not the store for me.dont like the set up of the store.
Very empty. Almost nothing.
Expensive but less busy
My favorite place for grocery shopping..
Its never crowded there and the aisles are wide and easy to navigate. Good selection of products at reasonable prices.
I appreciate the variety of items, its just not diverse... but hey this is Watertown.
Always love shopping at hannaford! Hannaford to go Id so convenient!!!
Clean with friendly staff. Great prices and they stock frequently.
Great place to shop....always good experience and everyone pleasant and helpful.
Great store to find great food to make at home. They have just about everything you need for the kitchen at home.
Very nice and spacious store with good prices and quality products.
Quiet, organized and shelves are well stocked
I get certain things here that no other stores have
Danielle, in the bakery was so kind and prompt and HELPFUL with my last minute antics of getting my fiancé’s birthday cake done! He loved it! Thank you Danielle you saved the day!!
Watched a guy without a mask walk in and no one asked him to mask up. When I asked staff to say something they said the signs on the door are all they can do. BS, absolute BS
Kinda pricey but its cause its the good stuff!
I just wanted to reach out and say how appreciative my family is that your store is using a light touch in its reaction to this situation. While most stores around town are barraging their clients with rediculous customer flow restrictions, wrong way signs on the floors, one way in and one way out entrances and exits, you have remained focused on your customers shopping experience which is appreciated. Every senior citizen should shop with you because the other stores have turned shopping into a nightmare gestapo experience which is just sad and un necessary. Were not dealing with Ebola, its slightly harsher than flu and should be treated as so. Thank you for not taking the knee jerk over step path and keeping the shopping experience as close to normal as possible. You have my future business 100%
The prices are great and it isnt usually crowded 24/7 like Walmart at all times. Worth it if you need the essentials like food and toilet paper or diapers but dont want to deal with large crowds.
Cant go wrong with this store!! Super clean, helpful employess!!
Excellent sharp cheddar cheese
God bless all employes, because they are blessed by the Lord, GBYA
Looking for something for dinner, and found a surprise item I didnt know they have, baby back ribs I love so much. I got my things I went there for as well. Good job!
It was a very nice place the people would help you
A descent selection with above average prices.
Always stocked. Never have to wait long to check out. Decent rewards program. Dont forget to bring your own bags..
They always seem to have what I need.
The store is clean and they offer a good selection of foods.
Big store, wide aisles. I come here for the very good selection and prices for cheese and dairy, cut meats, bread and chocolate /cookies.Clean, staff are friendly and helpful.
Always like it here they have the brands I want and are friendly and helpful.
Nice smaller store with a good variety.
Its easy to shop in. Fast service and a friendly staff. Easy in, easy out. No hassles. Highly recommended! 5 stars! *****
Very awesome store with excellent customer service and unbelievable fair prices!
Go to for groceries, used to do commercial floor cleaning there, great folks, nice store & have to admit the folks there are good friends
I have not been this angry and repulsed with a grocery store in my life. This visit required 3 visits and disputes with staff members to finally resolve all the issues. It started yesterday when I came in to stop for dinner, breakfast and other grocery items. I came through the line and the lady was rushing me through. Before I could even take my card out of the machine she was already on to the next person. I asked her if I only had the three bags. She rushed me out in a rude tone saying yes yes! I got home and sure enough all the meat items were still there. I called back only to find out they put it all back up on the shelves to be sold again! The response I got was Theres nothing we can do about it. We cant just leave it out! At this point Im raging because dinner should had been already on the table and I have to waste my gas money to drive clear across town to fix there mistake. When I got there the manager was nice helpful and gave me my items and a small amount on a gift card (which is the only reason Im not giving this a one star review). I got home put everything in the fridge and made dinner. However the next day, when I just opened the ham (the breakfast item I bought) it was all slime. I put it back in the fridge and called again after work, but when I got there there were only MORE problems! One manager said I could exchange it for another item or get cash back, so I didnt have to wait for 7-10 business days to go on my card and fix THEIR mistake, but when a cashier was doing it, another woman (I assume a different manager) lit right into her and was rude with me. The one girl got nervous and made it sound like I left them ham out and it went bad (even though it came to me this way) and the woman getting on to the cashier started debating with me over it. Finally, she gave me cash and I just walked out. Dont shop there if you want to be treated with dignity and to be sure that your meat is going to be fresh!
I love shopping at Hannafords. The clerks are really friendly and helpful. I only wish the hamburger prices were more affordable especially during the summer months when families cook out on their grills.
Great place to shop
Very good place to do some food shopping. Prices are fairly good. Even better around the holidays. Meats are very good quality. Nice and hearty.
Very clean, good selection of products, employees friendly and helpful
Good deals clean and great service
Great place to shop
Nice people
Good prices. Clean store.
People here are super helpful ...
The only place I was able to find unsweetened & unflavored soy milk in the area today!! Thank you Hannaford!
Clean well stocked. Friendly staff.
Great store. Great prices!
Great place to shop !
As always a pleasant shopping experience. Good selection great customer service! I love this store.
Can be pricey
One of the nicest supermarkets we have ever been in. Very spacious and easy to find anything. Nothing like that on Long Island
I have loved Hannaford’s for many years. They have everything you want at better prices than most grocery stores. I feel like Hannaford’s is the grocery store that I can trust.
Havent been in there for awhile but they always have great customer service
I would have given 5 stars but cashier was not very friendly & put all bakery items in one bag causing tiramisu to smoosh. The gentleman in the bakery was very helpful & courteous he gets 5 stars! The dessert assortment I got was delightful & the store areas were clean.
Love this supermarket. If you are looking for healthy food this is a great place to shop. Take a few minutes to wander the store and you will bepleasantly surprised by what you find
I was very stressed that people didnt have masks on and no one was allowed to say anything to them. Come on people, get with the program at this time. I wont be there for awhile!! Please start cleaning between customers also
Friendly service, very sanitary, great coupons in the app!