Great people super friendly and very professional. I highly recommend this dealership I will back for sure

Great service. 0 hassle. Found online... and bought via text messages. Drove home. Great sales team and love the trailblazer 150%!! Will use your dealership again and recommend you all the way in this crazy car buying times its nice to have honest sales team!

Best vehicle buying experience Ive ever had thank you Adam.

Theyre a good dealership with nice and helpful people. Cant really ask for much more than that. They treated us fairly, gave me a good deal for my trade, and when I came back and needed to replace my lost records, they were able to get them to me within minutes. Their service department is professional and a great departure from other dealership service departments who will magically always find something extra that urgently needs attention.

My truck went in for service. 6 weeks later the warranty work was completed. The day after I got my truck I noticed my headlight mount is broken. During the extensive under hood work they say there is no way they broke it. This is not what I expected from a place like this.Update. I appreciate the response- but the service manger has this picture. I would never come to google before exhausting my options locally.

Huge shoutout to Thomas Duda at Central Maine Motors! Not only was he able to get me the car of my dreams, he did what 3 other dealers in the area would not do: sell me a car! We came in with financing from our credit union and nobody else at other dealers would even entertain us, let alone make us feel welcome. Thomas was incredible from the very first phone call to the last conversation at the gas pump while he filled up our gas tank in the new car.I 1000% recommend him, and will follow him to whatever dealership he’s at. He worked really hard to make me feel included in the process, he was transparent and was super patient with me. He never pressured me into buying anything extra but he was thorough in explaining my options. Not only did he juggle multiple guests every time I was there; he was cordial + genuine to every one of us, but more importantly: he tried to make the process as quick as possible without making anyone feel rushed or neglected. He was the only one in the sales room the night we went to pick up our car and he was treating every guest just as important as the next.Thank you SO MUCH Thomas, we love our new Tahoe and couldn’t have done it without you! 10/21/21

I knew what I had in mind and I knew what I wanted to pay. I brought my car in six months early to see about potentially getting out of my lease early and taking advantage of the equity since I barely drive my cars. It worked out for me and I got the exact car I wanted at a price that I wanted

I have had 3 appointments now where I have waited for my truck to be looked at and they have been 7:30-8:00 am appointments.My last appointment was for an inspection sticker and the appointment was at 8 am. I was there at 8 and they drove my truck out to be looked at and it sat in the parking lot for 30 minutes before they took it into the garage. ( I was out back and watched this happen on 3 different appointments and no other vehicle was brought out of the garage before they brought my truck in)30 minutes go by and I see a few employees coming outside so I go into the service area to check on my truck. They go check with the mechanic and all is good with my truck and they are putting a sticker on it and will have it right out for me.I get early appointments so I do not have to wait around and watch my truck sit out back for 30 minutes ( on 3 different appointments)This is a little troublesome to me.

Great experience working with Ben Plaisted, at Central Maine Motors Auto Group. I purchased a vehicle this week that is absolutely beautiful. The staff at Central Maine Motors is very helpful, accomodating and professional. The environment at Central Maine is very positive. The team obviously works well together, and they are a great group of people. To have a harmonious group that works across lines of business to help each other, is amazing. I highly recommend a visit to Central Maine Motors for your next purchase. Bravo.

Wouldnt send my enemy here for anything always tell you whatever to make the sale then band-aid your issues until warranty is up dont buy here

At first I was disappointed that the kbb part of your website is a farce because it doesn’t even come close to the actual amount that your vehicle is given towards trade in, but that said the rest of my experience was outstanding the salesman Garrett was fantastic and worked his butt off to get me a great deal which I am truly grateful for. My better half has dealt with you for some time now and has always been pleased. My daughter bought a Durango from you and very pleased and now I have my new truck. And I love it, thank you so much for your great customer service

Adam was amazing! He listened to what we wanted in a vehicle, and helped us find exactly what we wanted. It was apparent he wanted to make sure we were happy with our purchase, and wasnt just trying to make a quick sale. We will be back soon to purchase a vehicle for our daughter.

All went to plan the only issue was the coffee maker in the customer waiting room. Where I choose to wait with my truck I tried to use the maker and found about 1/3 of the selections on the maker did not work. Minor I guess but maybe if they see this they will have it repaired.

Our family has bought a total of 5 cars/truck from Central Maine. My husband, oldest son and I have bought 3 from Samuel Poulin-Lapierre and I must say that with every purchase he has gone well above and beyond in customer service... patience with me in deciding my last Jeep purchase to follow up after the purchase he has always given 110% customer service and is a pleasure to work with while purchasing and working through the buying process. Thank you Sam

I purchased a certified 2018 Equinox one year ago with 23,000 miles on it. I brought the vehicle in for annual scheduled service and inspection. When I picked it up I was informed that one brake pad and rotor would not pass inspection, one other was close to failing, and that all four should be replaced. The estimate given me was $820. In the year since purchasing this certified vehicle I only drove about 4000 miles and garaged the vehicle. My professional experience includes about 12 years in automotive sales, sales finance, and sales management, as well as 20 plus years as a F&I trainer and special finance regional mgr. It is very unlikely that the brake pads wore to the point of failing inspection over 12 months and 4000 miles. It is more likely that the UC mgr did not have the service department replace the worn, but inspection passing pads and rotors. That is not my interpretation of a certified used vehicle. Perhaps the brakes were acceptable in the opinion of the UC or GM, but clearly that was not the case. I have likely purchased my last vehicle from CMM. I questioned whether it is normal for a certified vehicle with 23,000 miles at purchase date to need brake replacement after one year and 4000 miles of driving. I have never seen a personal vehicle need brake work at 27,000 miles, especially a 3 year old quality SUV without a trailer hitch. I requested that my sales person inquire about providing some financial help on this repair due to the facts I just outlined. He returned my call and stated you would not because it does not fall within the certified warranty. I knew that, like I said I am a retired automotive expert in sales, finance, and warranty sales. I will do my best to steer my entire circle of social influence to purchase their future vehicles elsewhere. By the way, I was given an estimate for replacing all four brake pads and rotors of $350. That is a far cry from $820 quoted by your service writer, brandon. Obviously, you could have offered to do this work for at least half of your quoted estimate as a showing of good will considering this is a certified vehicle and it is very likely your sales, service, and/or management team either missed the needed brake work or purposely chose to bypass replacing them because 4000 miles ago they passed inspection requirements. That is a very poor reflection of your integrity in labeling this 2018 Equinox with 23,000 miles as Certified. I am very disappointed.

Fast and efficient. Personnel always great in all phases of the service experience.

Ryan in sales was very helpful, knowledgeable and friendly. Had a great experience. I would buy from CMToy again. Thank you!

Central Maine Motors Chevy very accommodating. I was scheduled to leave on vacation. Drop vehicle and stated need in by middle of week. Repair completed left for vacation. Im actually writing this on vacation. Thanks Dana and techs at Central Maine.

I always have a positive experience with Central Maine Motors. Everyone is very polite. I trust them with my vehicles.

Have been a long time customer of Central Maine Motors. Over a decade and My sales rep. Emmitt Faulkner has been outstanding. Currently he has assisted me with three vehicles in as much years. I own multiple for personal and buisness use. Every time I need one Emmitt is always ahead of me with the perfect vehicle and suggestions for either lease or purchase. He knows what I need and makes every effort and beyond to make sure I get a great vehicle for a great deal.Highly recommend both Central Maine Motors and Emmitt Faulkner. Fast, friendly and works a great deal for you.

Always a pleasure to do business with CMM. This weeks appointment was a breese to get my oil change and tire rotation. Thanks to cmm employees.

Worse customer service will do anything to make the sale and then tell you youre beat when its trash less then 24 hours later. On top of that all four people I sent there never got my commission check and they all have had issues within the first six months.

Ben Plaisted did a great job from beginning to end. He was professional, he followed through, and he was knowledgeable about this particular car that I purchased. Ben took the time to educate me on the technology whenever I asked. He returned my emails and texts promptly, even on his day off. My wife and I have been customers of the Central Maine Motors Auto Group for years. We’ve never had an unsatisfactory experience. From service to Sales they have always been “top shelf”. Thank you

Dana was his usual friendly and competent self. I was in and out faster than I expected. Its what i have come to expect from this dealership and they delivered.

I sadly forgot her name, but she was blonde and super friendly at the service desk..she was amazing! I was in on 5/29/2021, she went above and beyond the call of Duty, I felt terrible she even got dirty and probably ruined her nails trying to do me a favor! Very Happy with my purchase and the services I’ve received since.

Those girls up in the internet sales department are so amazing and helpful! 10/10 would buy another vehicle from CMMAG!

Timely, good service. Reasonable prices.

Great Service. Staff very Professional. Dana Carey, Jon Saporite for their usually Professionalism and Patty(dont know her last nane) she sits out front. She always make you feel welcome.

I always received great service at Central Maine. Brandon knows me by name and the ladies in the scheduling department are amazing! Central Maine is my preferred car dealership.

John S made the whole process incredibly easy. I enjoyed working with him.Everyone I came into contact with at the dealership was helpful and I didnt feel any pressure. I experienced excellent customer service throughout the entire process.

A great place to purchase your next vehicle! And no doc fee!!

I was very pleased. Kevin Beck was very helpfull.

Overall a good job had a little miscommunication but more just misunderstood when vehicle was ready not a big deal.

I would like say this was the best buying experience I have had buying a truck our salesman Al Nutter was truthful and never pushed us to do anything he knew everything about the truck we brought and I will be sending friends and family there

Always putting the Customer First!!!! Al Nutter is a Great Salesman. See them for your next Vehicle Purchase.

Routine Service and Inspection. Staff was courteous and prompt.

Kevin Beck was easy to do business with and was super accommodating.

Brandon the GM service advisor was great. And Drew the finance manager was top notch.

Ive called twice to have service done to the car I bought from them 8 months ago. Both times the woman was rude. They are scheduling over a month out. She refused to look up if my the part my car needed was under warranty or transfer me to someone that could help me. I would not recommend using their service department.

Excellent service. Ended up costing less than I thought and I got my truck back faster than expected. The lady that took care of me was very personable and organized.

Great communication!! Joe and Pat really helped me out. Thanks

We love the video taken during the service appointments. Everyone is always kind and courteous. We are very happy with this business.

Everytime I go I get great service. Very glad I purchased a vehicle from this location

Great friendly service! Fixed the problem first time.

I have a 2021 Suburban I needed an oil change and tire rotation on. I sat in the waiting room, which wasnt very long, and completed. After I left later that day I realized I forgot to ask for a Maine inspection sticker, so I drove it in the next day, asked if I could get one and they walked me in. Done and Done. The People there are always friendly and courteous.

I have no complaints. Always get me in fast when I call for an appointment. Friendly and gave me a rental when my car was being fixed

Do to Covid-19 I do not travel much since I am disabled. I called this dealership this morning at 0810. The receptionist answered the phone who was pleasant. I asked for sales. I tried till 1000 hours to get someone in sales to assist me. I was told they are short staffed. However I believe 2 hours to speak to someone about a dodge caravan is absolutely ridiculous. I managed a business for 20 plus years and would be extremely upset if this ever happened to my customers or potential customers.

Incredibly poor service. Where to start! After buying a pickup there we had them put a black wax on the paint, when I showed up to pick it up there was a 3 gouge in the side. Their service department backed into a pole damaging the tailgate and rear quarter panel. Instead of replacing the parts with new ones they used bondo. I bought a brand new Jeep wrangler and the rear window panel latch was loose and the roof leaked. I had to continuously bring my Jeep back to the dealer every couple of months for 2 years and they were never able to fix it the roof. When Jeep was ready to replace my top with a hard top CM told them that my roof didn’t leak it was now the a different window panel. These are just a few of the many horrible events that took place before I decided that I would take my business elsewhere! I recommend trekking 15 more mins to Charlie’s in Augusta!

I loved the video I got in my email going over my truck when I went in for a state inspection. That is such a great idea.

This was one of the easiest car purchases we have ever made, Kevin was awesome to deal with. We found an issue with the vehicle after we returned home and Central Maine Motors is fixing the problem - the follow up after the purchase so far has been outstanding - worth the drive!

It was amazing. Amazing salesman, Al Nutter, and great selection of vehicles.

I went to Central Maine Motors to look at a Subaru that hadnt hit the lot yet. Kevin Beck went above and beyond (near the end of his day) to track down the Subaru, which was waiting to be detailed, and let us look it over and drive it in the parking lot. He was very attentive and emailed me the next day after finding out the car in question, was actually sold (it had a tag in the car, but no notes, so he verified that for us when the other locations were open).We ended up having to purchase our second vehicle from another dealer the next day, only because they had a different Subaru at a price we couldnt pass up. Time was of the essence for getting our second vehicle.Though we purchased the vehicle elsewhere, we wouldnt hesitate to come back to Central Maine and see Kevin, as it was truly exceptional customer service and care.Highly recommend.

Excellent customer service, took my vehicle right in and explained everything about the service performed.

My repair was done efficiently. The GM warranty covered all costs. Whats not to like?

The appointment was started on time, completed in a timely manner, and everything fully covered.

They were extremely polite,helpful and fair

My visit to Central maine was very good experience every one was very nice and helpful.

Got us a Dodge Journey. So far, we love it

I always feel like I am welcome and returning to people who know me. It means a lot they take the time to understand my non-technical descriptions of what is going on with my car. : ) As with all things in life these days, I wish my bill was not as high as it was. I appreciated the discounts when I went to pick up my car.

Friendly customer service. Technicians took really good care of my car. Thank you

I take care of an elderly lady who had a parcel to be picked up at post office with postage due. There was no leave back zip or address on the slip. So I get it from post office with no return address either. So long story short this woman had to pay for a birthday card from your group because why? I sure hope you guys sleep well at night knowing your ripping the elderly and others off. I will for sure report this to the bbbI hope you gave a wonderful day.

Anytime I stop in for general questions, device, car detailing, or to browse for new cars everyone is very polite.

I like how Im treated, the precautions used for this pandemic, the ease of scheduling and the follow up prior to the appointment.

Thank for making a painful vehicle replacement pleasant guys

Thomas did exactly what he said he would do. He stayed late waiting for my insurance company send over the binder and followed through with everything.

Curtious, took vehicle right in promptly completed great people thanks

It was very long day, but it was as good as it could be considering covid

As always excellent customer service. I couldn’t be happier.

Friendly service who worked with me. Kept me informed of the service needed as service needs changed. Over all very good service.

I spoke with Thomas Duba. We set up a time to go and talk about what I was looking for. He did the research on the internet and made sure he found what I was looking for. He had to bring it in from some where else. He called and let me know it arrived. Asked if Id like to come see it or test drive it. So I did. When I got back I asked if I could take it for the night so my husband had a chance to see and drive it. We liked it so much went back with it and bought it. So Thank you Central Maine Motors and to Thomas Duda for working with me and my husband!!!

The staff is always great

This team of auto technicians are top notch in their trade. Not only do they show tremendous knowledge around the workings of a vehicle, but they are always welcoming and friendly. I fully trust these individuals to assure that my vehicle remains running properly and my safety is important. I absolutely recommend Central Maine Motors Auto Group for all your vehicle needs...whether you are looking to purchase a vehicle or need repairs.

Dana and the entire service team were very friendly and helpful. Dana provides timely and thorough communication. The video assessment was also extremely valuable to see and understand unknown issues.

Always very pleasant to work with, great hours for service. Love the text message from the mechanic showing me a video of the issue like I was there...really cool.Will always refer to central maine and will buy again from them...

Very helpful and friendly

Dana is the best. He went above and beyond for me. He stayed in contact and kept working on my behalf. I really appreciate his extra effort to resolve my issue.

Friendly customer service, done in timely manner, excellent thorough job done. Enjoyed the video

We purchased an used pick up truck on a snowy night. We were told it was a great buy. It met our qualifications of price and mileage. They replaced the hose and connectorcoming from the water pump and right ball joint. They supposedly took it for test drive and said everything was fine. The next day we took it and the same sound was there. We took it to another dealer and was told we needed a transfer case. $1800 later we were told by the dealer at central Maine motors this happens with used vehicles. We suggest if you are going to buy something at this dealer to have it checked thoroughly by someone else. Very unhappy customers

Great service and people are great to do business with

My salesperson was wonderful....friendly and very accommodating

Should not take an hour and ten min to do an oil change and rotate four tires.

Adam Almorola worked very hard to find us exactly what we were looking for. After three weeks of searching he was able to put us in a very desirable Trail Boss. Thank you to the team for making this dream possible.

Great work

My first time there. Friendly and quick! I loved the video after.

They got my car serviced in a timely manner.

I am always very satisfied with the quality of the people and the service I receive at central Maine Motors.

I went their for inspection they told me I needed 600 in break work what a joke its a 2017 I took to my mechanic nothing wrong with my car it took a sticker Ill never go back to central maine

Perfect,, Always is!!Thank you!!

Kbb refered me to this establishment with their instant offer. Went there in hopes of letting go of my SUV 07 nissan murano 170 in miles. They test drove and inspected and low balled me with a $250 cash offer,tried to put me in a new car at the same time, I wont recommend unless your desperate and willing to fall for a trap. Try sites like Peddle, or Carvio where they will give you top dollar for your car. I had got $1,400 from Carvio.

Lenny St. Pierre was a great sales associate. My family has shopped Central Maine Motors for many years, Im glad we continued our business with you!

Wonderful experience. We bought a used Fiat from Garrett at a fair price. We had agreed to a price for the most part in an email. On the way there (we drove over 2 hours to look at), he called to let me know that it wouldnt be ready today, (as the shop needed to thoroughly go through it) and offered to have it shipped to our house when ready! He pointed out a few things that needed to be done, and that they would replace the scratched windshield, the tires and address a few other minor things. He still did not deviate from the price we had agreed to. I feel like it was a good day! No price battling! We did have to wait a long time to wrap things up because he was very busy (but we understood, it was the Sat. of Presidents day weekend). It was made easier by the fact that they had clean restrooms, coffee, fruit and cookies. Garrett was really nice and even gave me a rose at the conclusion of the sale (I think he kind of likes me shhh...dont tell his wife)! Very happy with the professionalism, fair deal and hope to be very happy with the auto. Wed go back and recommend them to friends.

I went in to get a reliable and economical car I could take back and forth to work, as I travel a bit. I worked with Bruce and he was so great! He listened to what I was saying and had a great sense of humor with my husbands needs as well! He showed me different makes and models without any biases and let me take the lead on likes and dislikes without any pressure! I ended up leaving the dealership with a vehicle that is going to be part of my life for years to come. The features this car has is above and beyond what I thought I could afford. Bruce and the finance team made it possible for me to have the car of my dreams! I would send anyone who wants to be treated fairly and respected to the care of Bruce and the CMM Auto Group! Thank you for all your care!

I had a great-positive buying experience, Thomas Duda knew exactly what I was looking for and what my budget was. He found me the perfect car, was very professional, and made the buying process very quick and easy with no pressure at all! After 6 long weeks of trying to find a car and dealing with multiple dealerships, I highly recommend Central Maine motors!

Best auto purchase experience I have ever had! Zero pressure! Matt Loubier was very professional and respectful. I was especially impressed with not having to sit with a business agent, for most dealers that is pressure cooker number two. The business end was quickly handled by Matt. I will be back.

Ok

I am always early and that never seems to bother anyone. Everyone is pleasant and even those I might not be dealing with that day, are sociable and greet you as a friend and customer of their own.

Purchased a brand new minivan for my wife less than a year ago. She has put 18k miles on it. We have followed the scheduled maintenance guidelines with tire rotations. Had a defective tire that cut out like a square. Come to find out all the tires are practically bald too. I call service department and they basically tell me there is nothing they can do. Toyota puts cheap tires that are softer and wear faster for test drive comfort. So I get less than half of the expected life of the tire and the service adviser says Im on my own to purchase 4 new tires. Not at all impressed!UPDATE: I can not respond to your response. But considering I spent over $40k with your dealership and you have all of my information, do you really expect me to leave my phone number here on google because you cant take the time to look my name up in your computer? Are you somehow absolved of dealing with any issues because I chose to service my vehicle closer to home? Interesting business model you have there.

Always courteous and friendly service.

Check engine light came on and they were able to squeeze me in same day!!

Phenomenal experience with Cassie, buying from out of state for mySon who was in state was quick, easy and hassle free.