Had a flawless Experience here! They worked with us to get us approved for a car we’ve wanted for months! Extremely fair priced, told us about the prior damage that happened to the car and stayed right within the budget I set for them. Amazing job. I would also like to recommend Emmitt Faulkner as a sales person to anyone looking for a new/used car he does an amazing job focusing on your wants/needs. Thanks again!
Great, very personal service. Nate took plenty of time to show me all the features in my Jeep Compass Latitude... and to help familiarize me with how everything works. Wonderful vehicle and wonderful service. I highly recommend, and will definitely continue to do business with these guys. 🤗
Garrett, you bud you are AMAZING!!! I can’t wait to pick up my new Jeep tomorrow! You made our experience so awesome!! It was completely painless I wasn’t stressed I didn’t worry! Amazing amazing team you have! Finance officer was awesome! You have new lifelong customers!!!
Mr. Emmett Faulkner is a pleasure to deal business with, zero pressure on anything except him helping you find the right vehicle that you will be happy with. A great sales team and again, zero pressure, financial manager added to the best dealership ambiance I’ve been to…probably in 30 years and possibly in my life. They treated me and my son extremely well, with the relaxed atmosphere and complimentary food and beverages. Thank you Emmitt!! and Thank you Central Maine Auto!! 😊👌🏼
Sam Lapierre was amazing to work with. Out of all the dealerships I’ve been to I have to say this experience was the ultimate best!
Will NOT deal with these guys again.. brought in a 2015 Dodge Charger 6 months after buying and putting brand new tires on, after getting the new tires put on, I’m told that the tie rod ends are bent to the point the front end of my car would have had to have damage done in order to bend them like they are.. I tried to going to the shop and all I got was, we ran test before it was sold and we throughly check out used cars, they wanted nothing to do with trying to help me out with getting my money back for the parts… I will NOT recommend this dealership to anyone! The garage I went got their warning yesterday about cars being bought from them and they said they have had at least 6 of their used cars coming in with issues that central maine was not willing to fix or refund for…
Im so glad we were able to work with this company! They made our car buying process smooth. Everyone we worked with was friendly and knowledgeable!
Just bought my second Jeep from Central Maine Motors and never intend to deal with any other dealership. Jeff Carter is amazing and great at finding what you want if they don’t have it. Both vehicles I have bought there (Wrangler JL and now a Grand Cherokee) were thousands less than any other dealership (yes thousands) and then no documentation fee. For me buying the Grand Cherokee at Central Maine Motors saved me $90 per month!! A Truly great experience. Honest, transparent, no pressure and easy. Thank you!!
Thank you Jeff W. For your patience to the process of buying a car. Its a huge investment and you were understanding of my concerns and needs. Even when I returned to the shop at 1 minute before closing on a Saturday, you were still eager to help.
We had a absolutely wonderful experience when we bought our new ram! Excellent sales service, was very pleasant not pushy at all. I would highly recommend checking out this dealership. Isaac was wonderful and a very pleasant person to do business with. I should have gone here years ago to buy my vehicles.
I had a good experience when pricing vehicles here (hence, my extra star). However, when I went to sign the papers for my Jeep, close to 3,000 was mysteriously added onto the price at the last minute. When I asked about the price I negotiated for, I was told, “this jeep has more features.” None of which I asked for. The dealership has offered 400 dollars for the misunderstanding.Within 2 months of owning my 2021 Gladiator. A hose blew and I was stranded on a Sunday. After paying for a tow to the dealership and finding a ride home, I wasn’t greeted with an apology but “you need to call the tow truck driver to see where the keys are.” Turns out, a service person had them and performed an oil change on the vehicle for no particular reason.It was nice of them to remove my hitch cover from my trade in during this service. However, putting it in the Jeep hitch with no pin was not what I had expected. When I asked them why my hitch cover was about to fall out on the way home they replied, “well, nothing bad happened, did it?” Two weeks later, the insulation on my top panel fell out... back to the shop.The day I signed the papers, I ordered a tonneau cover which was approximately 800 dollars which they informed me was never ordered. I had proposed that they “go good” for the tonneau cover in lieu of the 400 as a show of good faith for relatively poor customer service. I called and left messages to discuss this with them several times throughout the summer with no response. Today, I finally spoke with someone who said they would not be willing to do this. I told them that I would not be buying another vehicle from them after this snowball of shady customer service. It did not seem to phase the manager as he said, “sorry to hear that” and hung up.After speaking to other former customers about the service I received, they had similar horror stories.I was holding off on this review until I had a definite answer to my proposal. At this point, I’ve been more than patient and given ample time for them to make things right. I guess 400 more dollars is worth losing a customer. Oh, well.Do yourself a favor and go elsewhere.
My front driveshaft and differential were broken they had get it 1 parts at a time to peice it back together. Thankfully I have a lifetime warranty.
Sales and service are exceptional in all ways. Could not make appointment for my truck but they asked me to leave it for a couple of days and would fit it in.Left it at 8AM and they called at 3PM that it was done. Expected several days but they are great.Thank You All.
As always they take great care of us. Now that I am unable to get out much to take care of these things its good to know I have a place I can trust to send my wife to by herself. Great job
The sales was excellent he listened and also advocated for me to I make sure I was getting the best price for my trade in. Gave me options while helping with my busy schedule very accommodating.
Garrett was amazing and went above and beyond for us and got us exactly what we wanted ! Letting me try multiple suvs and making sure what I needed was there when I arrived to try out vehicles.
Everything went very well. Our salesman Garrett was nice and gave us all the time we needed. He also helped us make an informed choice. Finance department was also super nice. All and all a great experience.
I worked with Mike at The Jeep center. Everyone was great to work with. They crunched the numbers and put me in a great car at a very reasonable price. Particularly with this market, they could have demanded a higher price, but they put the customer first. It was a very good experience.
Emmett was great! His prompt responses to my inquiries brought me in the door. He was attentive to what I was looking for and forthcoming with a multitude of information about each vehicle I checked out. The financial manager worked a great lease deal with the creditors. Traded in my 2018 Jeep Compass and drove away with a 2021 Jeep Wrangler (Willys Edition). Love it!!
Just bought a new Dodge Charger and had one of the smoothest and least painful experience buying/financing a new vehicle. I would highly recommend a visit/call and ask for Kurtis Bixby at Central Maine Chrysler Dodge in Waterville!
After having had new upper control arms installed on my 2004 Dodge Ram, three other shops had all attempted to align the front end of the truck. Two one of them had failed after repeated attempts. I decided to bring the truck to Central Maine Chrysler Dodge to give them a second shot at the alignment. The 03-05 Ram 1500 truck has a torsion bar suspension and the camber and caster must both be adjusted using a tedious process of repositioning the upper control arms in slotted openings on the frame. Brian Tibbetts, wanting to make good on their previous work, chose senior technician Elmer to do the work. Elmer was patient, accurate, and thorough in his work at aligning the truck. He even took the time to adjust the caster and toe-in on the right wheel slightly differently than the left to account for the crown of the road. When I test-drove the truck, I found the steering wheel at dead center and after turning, wanting to return to dead center with the vehicle rolling straight down the road. Handling is flawless. I am both thoroughly impressed and satisfied. I am glad that I gave them a second chance.
Monday morning I had a horrible thing happen I lost the key to my jeep !…!!….. I was horrified to find out how hard it is to locate and get one made …. Not alone the wait times….. I called probably 5 dealerships and finally on the 6th I called Central Maine Chrysler…. Not only did they have they key they were so very knowledgeable and knew exactly what to do. Also they told me that they can get me in way faster than the two weeks if the other dealerships had the parts I would have to wait. I am thankful for them fast service and the level of dedication these techs and service people provided for me. I will be a return customer for life!! Highly recommend if you aren’t at Central Maine Chrysler your losing out!!!
This would’ve been 5 star if detail department would have done there part Curtis my salesman great to deal with
I bought my Chrysler 300 from Central Maine Motors, Garrett G. was my salesman, very professional and stress free, no high pressure sales tactics.When it came time for service, well that experience was awesome too! Steve in service was friendly and very helpful and accomodating, he was able to have my inspection done while I was there for my oil change and tire rotation, which I forgot to mention when I set the appointment.My mechanic Tim, was also wonderful, he put a plasic liner over my white leather seats( thank you Tim, I do worry about that, lol... but did not have to,) Tim also put the paper mat down on my carpet floor. Tim, took the time to listen to my concerns and did a great job.Thank you Central Maine Chrysler, it shows that you take care of your working family...George Tamborini
I would absolutely buy from Central Maine Motors again. Although their current inventory was low, to say the least, they still worked incredibly hard to get me a vehicle that I was more than satisfied and a final deal that I have no complaints about.Also a very special thank you to SPL for exceeding all of my expectations. Job well done my friend!
I feel that I was taken advantage of. I spent $600 to get a door handle replaces and a new drive mode put in. Now a few weeks before they charged me to go over my car to see wjat was wrong. It was not free I had to pay for this. The door handle cost almost $300. Theydidnt fix it. They told me I need to order a clip for $75 to hold the door handle in place. They are a fiat dealership so I assumed they would know what parts they need. So I paid $300 fora broken door handle. I still have not recieved a call saying the clip is in, They put a new drive mode in because they said that was the problem making my check engine light and all my other lights come on. Im not a mechanic so I figured after I paid them to check out my car and tell me what needs to be fixed and waited.for the parts to co.e in tjat the problem would be fixedOh no turned out after paying almost another $300 that there is a sensor in the mirror that is messing with the lights. So I left there having paid almost $600 and still had a broken door handle and all my light was still coming on. I have done alot of buisness with central maine motors. I bought2 fats, I went there when I needed body work done, oil changes and I probably would have gone there when it time to trade my car in for something else. I dont trust them anymore. So I would not recommend them to anyone for anything Im am so very disappointed in Cental Maine Motors. I feel they took advantage of me and I dont understand how they can charge .me for a door handle that is broken. Same door handlethat was already on it
Extremely helpful! Great at finding what we wanted in our price range! Jeff was great!
My wife had Issues with another department department of central maine motors.. But this one she was very happy with the service!. Steve and his crew were awesome they took very good care of her.
I really appreciate the hard work Sam put into our new family vehicle. I kind of lost the battle with my Wife and bought more vehicle then I wanted, personally... but I got a good price and a good trade in and Sam did everything and more to put us in a reliable Jeep for the family. Thank you all!
I tell all my friends about central Maine. Ive bought 2 cars from them now and had a great experience both times. They even saved me as grand in down payment. Very positive nerve free deals
Made the car buying process super easy!! Kurtis was great to work with and knows what’s up for sure!
Isaac made it real easy to get into a vehicle I loved, he took the time to show me options,explain the details . It was a great experience and Id recommend anyone to go up and see what you could get into.
The issue I wanted to show them wasn’t happening when I got there. So they checked the truck and it was in spec. When I got home and backed into my garage there it was. :(
Kurtis was absolutely fantastic. He listened to what we wanted and what we could afford monthly to make sure we got what we wanted. He never once tried to push us into something we didnt want just because it would be faster.Everyone was super friendly and worked very hard for us and were super appreciative. They even detailed our truck for free and delivered it to us 70 minutes away for free. We will definitely recommend them to anyone we know, looking for a vehicle!
Was the easiest fastest most pleasant experience in vehicle buying ive ever had. Only thing could do to make it better is offer a beer like harley shops do. 🤠
Oil/Filter change and State inspection took more than an hour on my 2017 Fiat with 6,300 miles. Other than that service was fine. Next time I will plan accordingly.
We are been unhappy with my husbands previous purchase from another dealership and Jeff, who I have had as my salesman for my vehicles, did a great job helping us get into a reliable vehicle within our budget!
Been there twice in 2 weeks and have purchased two vehicles. No pressure, wonderful staff and very attentive. Would recommend hands down.
This is the 5th or 6th vehicle we have bought from Central Maine Motors. Always quality service from the sales team to the maintenance of our vehicles. Feel like they treat us with respect and fairness.
We dropped our car off on July 27th to be repaired. We have a bumper to bumper warantee we bought when we purchased the Jeep! We were told that all we would have to pay for any service was a $50.00 deductible copay! We used one of their cars while ours was there and they charged us $1450.00. We were never told that the rental was only for 5 days for free so therefore we had to pay for it. We were also told that it would be $20.00 per day because we bought our vehicle from there. They said that they fixed the problem but there is still something wrong with the Jeep! They never kept in contact with us,we called them. We also asked every time we called how much we owed and they would say they didnt know. I am very angry and will not recommend anyone to purchase a vehicle from them. So much for a bumper to bumper warantee. I hate being lied to!
We have purchased many vehicles from many dealers and our last few have been from Central Maine Motors. Our sales person, Jeff Carter makes the car buying expirience painless. To many buying a new car is an anxious, dreadful experience but I assure you, this is not the case here or with Jeff as your sales person.We happened to order our last vehicle, Jeff explained the process and assisted in every step of the way and communicated with us WITHOUT us inquiring after the order. A welcome change getting that kind of service.If you are in the market for a new or used vehicle, I highly recommend going to Central Maine Motors Jeep, Dodge Ram. You will not be disappointed.
Talk about organized and professional… Central Maine Auto delivered friendly service in a prompt manner. They have won my business. Highly recommend.
Garrett was a great salesmen. Id recommend him for sure. Great to work with.Love my new Jeep Rubicon❤
Jake made it so easy to trade my old car in for a beautiful Dodge Charger with the right financing . Very knowledgeable and friendly with 0 pressure to buy ! Thank you to Jake and the whole staff that made this a great buying experience
My current 3 year lease was almost up and I wanted to be prepared due to Covid the stock was limited on vehicles. We began looking around our hometown in Bangor, but found that we were not a priority to some dealerships in the area, even waiting up to 2 weeks before responding to our questions. We have leased already from Central Maine Motors and always had great service, but this time around it was different, it was better! We definitely felt welcomed and appreciated. The whole process was easy and not a chore. Mike Loubier was the best and so easy to work with. Central Maine motors is our dealership!
Prompt service, video sent before I got the vehicle back, free oil change being my sixth trip.
Love CMM!! The only place to buy a vehicle in Maine. Very professional!! 10 stars!!!
Honestly, the BEST car buying experience Ive ever had. Emmitt was excellent and went above and beyond.
We had to have our jeep towed after a water pump went. It was brought in late on a Sunday and was looked at on Monday even though they were booked solid. The parts were ordered and as soon as they came in they were put on and the jeep was done by the end of the day on Thursday. The service was good and they even squeezed us in for another issue on a Saturday. The only criticism I would have would be that I had to call for status updates instead of being called.
Jeff Carter made the car buying experience an enjoyable one. I would highly recommend him!
Big thanks to Curtis and Emmit of Central Maine Chrysler Dodge Jeep Ram FIAT for their amazing service and for getting me into my sweet new Jeep Cherokee Trailhawk Elite. Excellent customer service and great prices!
Everyone here was very helpful to me in the process of buying a used car and trading my old one. I worked with Mike L. and he made the whole process go very smoothly, he was very knowledgable about the cars I was asking about and didnt try to pressure us into buying anything at all. I highly recommend Central Maine if your looking for great service during the car buying process, I am so happy with my new (to me) car! Thanks Mike!
We have bought used cars here several times — for ourselves and our nearly fully adult children. Excellent service, excellent cars.
I had a trailer hitch put on my Jeep and Im not impressed with it at all. It looks like its going to tow a utility trailer not my popup camper. I was expecting something alittle more sturdy like the one I have on my Ford Escape that Uhaul in Waterville put on
They were nice and efficient. Their waiting room is pretty comfortable too
We’ve bought many vehicles from Central Maine and have never had anything but top notch service!
Awesome service, very attentive to their customers!
My father and I recently bought a truck from Central Maine Motors. I have bought a lot of vehicles from different dealers, and through different states, and the experience we had through Central ME motors was terrific. Jake Laverriere, was the salesman we worked with. He was direct, honest, and very helpful. However, the real help, and true nature of this dealership was shown when we had issues fighting through the red tape trying to register the vehicle. Jake continued to provide us assistance weeks after the truck left the lot.I will absolutely be returning to Central Maine Motors for my next vehicle.
Made the whole truck buying easy peizy!!!!! The whole staff felt like they were working just for me!! I give the whole team 20 thumbs up!!!
I really like my Jeep Grand Cherokee and the excellent service at Central Maine Chrysler Dodge Jeep.
I worked with Sam at the Chrysler Dodge Jeep store and he was incredibly courteous and really spent time helping me find a vehicle that suited my needs. He listened to what I needed and found me the PERFECT 2021 Jeep Grand Cherokee. The store was very clean, all of the staff, aside from Sam were very helpful in getting me my dream vehicle. I’d work with Sam, and his team, again and again. It truly was an excellent experience from start to finish.
Ecstatic over my new 2021 Jeep Cherokee Trailhawk. Everyone who helped was awesome af. Second Jeep I’ve purchased from them. Will always want to get my cars from them.
Only seemed interested in commissions, n not the c uh stoners wants n needs
Just bought our second vehicle from Central Maine Motors because no one else in Maine or online could beat the price and trade in ! Not once but twice. I just purchased a 2021 Red jeep Rubicon and I could not be happier with the entire experience at this dealership, start to finish. I HIGHLY recommend talking to Mike Lubier he is a top notch sales rep. Next time we buy another vehicle we are not going to waste our time looking elsewhere.
Jake was exceptional! He was personable and very thorough!
Everyone at the Dealership was very helpful, polite and stayed late to put us into a new vehicle. We would order our next vehicle when we need one again.
Sales team and management made this the best car buying experience ever. The fast response to questions and quick flawless transaction. I will definitely be using Central Maine Motors Group going forward even if it’s an hour drive to get there.
I have been dealing with a dealer of another brand in Bangor for many years but just could not get where I needed to be on what I wanted so I did a lot of research and found the truck I wanted but it was a Ram.I have never owned a Dodge truck but I thought I would give a test drive.I am glad that I contacted Central Maine Chrysler,they are fantastic.Emmet is a terrific salesperson and a very nice guy.I have been buying vehicles for a long time and this was one of the best experiences ever.I just can not say enough about this place.Thank you very much Emmet and the entire staff for a wonderful experience.
Excellent atmosphere and the pricing is just right
Best place to buy a new or used vehicle. Ive bought three from them myself and everytime its been a great experience.
Went there after not passing an inspection,from the local VIP, I only need 1 thing to be fixed out of 5 that VIP said I needed done. They didnt know I had a life time warranty. Will be going here from now on for my inspections.
Excellent Shop with John Madore.
Great place to buy a car.Emmitt was awesome to deal with
Had a great experience working with Jacob. He helped me find a new Jeep to lease. Most of the work was done via email so I only had to spend about 45 minutes at the dealership. Would recommend using Jacob. He listened to what I was looking for and found a vehicle that fit my needs and price range.
Quick and easy to deal with and no hassle!!
Great place to buy a vehicle. Dealt with Jake and he was awesome. Got the deal we wanted.
First time buying a vehicle at Central Maine. We are so happy with the entire process and super happy with Emmitt. Hes very professional and has a great personality that makes the whole process very easy. He allowed us to try out the Gladiator overnight which allowed us to experience driving the Jeep on different roads and road conditions. With that it certainly made our decision easier. Central Maine also worked with us getting additional items/accessories we wanted added to the Gladiator. I see myself in this vehicle for a long time and we couldnt be happier. We will certainly recommend Emmitt and Central Maine Team in the future!!! Thanks Central Maine and Emmitt. -Kellee and Corey Murphy-Jay, ME
Great experience at this dealership, Very happy with my new car!
Went here to look at a vehicle my significant other was purchasing with no intentions of buying another. We both have new vehicles and are very happy. Was a pleasure doing business here for both of us.
Emmitt was awesome to work with! They had everything ready to go when we arrived! It was the quickest easiest purchase I have made! Thank you for special ordering our 2021 RHD Jeep wrangler!
Very professional and sincere.
Highly Recommended! We just recently bought a new vehicle from here for our family and it was such a great pleasure and wonderful transition. Our salesman name was Samuel Poulin-Lapierre, and I would recommend him over and over! We told him what our needs were and he went above and beyond for us and made it happen! We are defiantly looking forward to doing more purchases in the future with not only this business, but with Samuel Poulin-Lapierre.
Tried contacting the service dept. several times, leaving messages with no call back just to schedule an appointment. Then when I called to find out why I couldn’t receive a call back in a timely manner, the employees were rude and disrespectful. Wouldn’t recommend to my friends or family .
Nice staff. Wasnt to pushy
My husband and I have bought our last two vehicles there and we wouldnt go anywhere else. Always pleasant people to deal with. thank you
I dont remember going here
Everyone did a great job, much appreciated
It was easy .. Garrett Gallagher is great to work with.. He is why our family do busy @ central Maine motors.
Central Maine Jeep provided a pleasurable and amazingly smooth car buying experience! A vehicle on their lot caught my as I drove through their lot outside of business hours so I ended up inquiring about it online; their email response time, information and willingness to help was top notch! I was able to complete the sale via email and phone since I live a little over 3 hours away. A special shout out to Jeff Carter for his exceptional customer service and key role during the sale! Jeff immediately approached us when we walked in the dealership to see if he could help and it turned out he was who I was looking for! He had everything completed on his end and after a few signatures I was northbound in my new ride! I definitely look forward to doing business with them again (although it won’t be for a little while since I absolutely love my new vehicle!). I will definitely recommend them to anyone in the market for something new! Thanks again guys!!
We had a great experience with the staff Central Maine Chrysler, especially Kurtis. More than accommodating and very helpful.
Very professional and friendly staff! Our sales person Samuel knew 99% of our questions and directed us to the right person for the rest. Very comfortable atmosphere.
Excellent customer service and a great price. Mike and Steve were awesome to work with throughout my purchase. Absolutely love my 2020 Dodge RAM. The 5.7L HEMI is a beast! I will definitely return when I need another vehicle.
Buying a vehicle is really a time consuming matter and I knew immediately what I wanted when I saw it. Jeff was so awesome helping me with getting the best deal. He stayed late one evening and made sure I was all set before going in to sign! I recommend stopping in and speaking with Jeff. He knows his stuff! Thank you CMM for everything. The quality of service was beyond the 5 star rating :)
Love my new Ram ♈
They got me right in fixed the problem outstanding service
This was our second time working with Emmitt and we think hes just wonderful. Im loving my Grand Cherokee Altitude. We are happy customers and will return again.
The associates here were excellent to work with, I had a wonderful experience and would refer anyone there as I was. Thank to Emmitt Faulkner and Jason Lyford for making my experience wonderful and easy to get through. Thank You!!!
Dropped my new car off from another dealer do to an oil leak. They worked it in and found the problem, fixed it and contacted the other dealer who took care of all cost. My new go to service experts. Thank you!
I would like to give a shout out to Bradley French for his customer service. Bradley went above and beyond to make sure we had our Jeep back in time for our grandson to use on his drivers test. We can’t thank him enough and to the mechanic that did this work. This is the reason we buy vehicles at Central Maine Motors. Thanks again Bradley.