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Target Optical
2401 Kossow Rd, Waukesha, WI 53186, United States
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Target Optical
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Ji
Review №1

My wife Deb had a great experience finding and purchasing two pair of glasses at Target Optical (Kossow Rd, Waukesha). She was pleasantly greeted by April (the manager). My wife had been searching for a while to find new glasses. Even though they don’t have hundreds of options like the huge chain stores, they offer a good variety and we were not overwhelmed (like we were at the chain stores). Target Optical had the most knowledgeable and easy to work with staff. April took the time to explain styles, face types and suitability of the glasses, and options, making the decision on the right pair an easy one, without any pressure or sales tactics. We highly recommend Target Optical.

St
Review №2

What a wonderful group of employees at Target Optical. Outgoing friendly and super helpful helping me pick out the perfect frames. Thank you Jocelyn and Emily. Would highly recommend.

Ty
Review №3

I transferred to Dr. Levay-Young from a previous provider, and after the first visit Im positive I made the right choice! He was able to explain more about my eyes after one visit than most other doctors do after several years of visits. Really appreciate the service and hospitality received from you and your staff.

Ka
Review №4

Wow! What a great experience! Dr. Levay-Young was kind, courteous, and took the extra time to answer all of my questions. The office staff was so friendly and helpful. I was in, exam done, glasses ordered in an hour, even with a high volume of other customers. So impressed; I will definitely be back!

Le
Review №5

April was truly a gem in helping my family and I find the perfect fit and pair of glasses that looked and felt the best for us. She is a keeper. She could tell by my facial features and skin tone exactly what was best for me. We are all excited to get our new eyewear within the next couple of weeks. Thank you so much for a great experience.

Ge
Review №6

It’s always a pleasure to work with April in the Target Optical Department. She’s helpful when making your frame selection and her fittings are always spot on. I highly recommend her to anyone who wants a great looking and a great fitting pair of glasses.

Xa
Review №7

This was my first time using Target Optical and I wouldn’t go anywhere else now. Jocelyn and Emily were amazing front end employees and made the process of ordering so easy—plus they helped me with deals! Dr. Levay-Young himself was super friendly and efficient as well.

Mi
Review №8

Super good service team. Very helpful doctor.

Do
Review №9

April is wonderful. She is very knowledgeable and patient with all customers. She makes it a good Experience for all. Excellent customer service!

Ke
Review №10

Upon entering Target Optical Waukesha location I was immediately greeted by the employees in a professional manner. Dr. Stefan Levay-Young was very thorough, patient, listened and explained in detail the results of my eye exam and offered an opportunity to ask questions thereafter. The employee that handled my frame selection was exceptionally friendly and provided feedback in my selections that would best fit my need and looks. I would highly recommend Target Optical!

Ab
Review №11

As a new patient, I was in and out in 15 minutes. The most efficient eye doctor/office I’ve been to. Thank you!!

Ma
Review №12

The young ladies who helped me did such a good job showing me how I could save money and maximize my insurance. The optomotrist did his best to give me the exact prescription I needed, and that was no easy task because Ive always had a hard time getting the proper prescription, due to my particular visual situation. I was so pleased with their knowledge and willingness to make sure I got the right prescription and glasses, and Im happy to say I have found a new optometric home.

Th
Review №13

Friendly and professional atmosphere! Emily and April were very accommodating with my optical needs!

Mi
Review №14

April and the other lady were GREAT in helping me get my new glasses. I love them.

Al
Review №15

Jocelyn was super helpful with everything. Star quality employee.

Ph
Review №16

My wife really liked the eye doctor she saw here but has had several issues with ordering her contacts. Her sample contacts took over a month to come in, had this been the only issue weve had, I would say that is the manufactures fault, but because of the other issues, I think someone dropped the ball on this. When she finally called about it, they told her they would be mailed directly to her. After waiting an ADDITIONAL week, she called again and the woman who answered said they had just gone out and she personally had seen her contacts in the outgoing pile. She waited another week and called and the woman said they were sitting right there waiting for her to pick them up. So she finally got her trial lenses and was waiting for her glasses to come in. When she finally called about those, she was told she needed to come in and have her faced measured and pick out a pair of frames, but she had already done that the first day she was there having her eye appointment with the doctor. So she took off of work and came in and asked the woman to double check if they had the frames she had picked out listed, and the woman found her measurements and the frames she picked out. So see the eye doctor here, but I would recommend getting your contacts and glasses somewhere else

Ro
Review №17

Dr. Stefan Levay-Young is awesome! He does a thorough exam, is efficient and has a good personality, making it easy to converse. He answered my questions and explained options.

St
Review №18

My entire family goes here. The staff is wonderful. April always explains to me and my kids what our options are and fits them with the right glasses.Dr is amazing with my kids and helping them learn and stay healthy.

Ja
Review №19

Dr was excellent, pleasant efficient and very thorough. April that helped with the glasses is absolutely outstanding

Sa
Review №20

The doctor was very thorough on the exam. The man at the front desk was very helpful. We will be back again and refer our friends to Target optical, Waukesha on Kossow Rd.

Be
Review №21

Was very uncertain of what to expect from going to a Target to get my eyes tested. Very pleasantly surprised by how incredibly competent everyone was! They were kind, very capable, and had a great sense of humor. Everything was super fast and easy; I hope this staff doesnt turn over because I like them a lot!

RE
Review №22

This location is awful. The eye doctor is always sick & doesnt keep his appointments.

Mi
Review №23

Just went there for the first time. To be honest, I didn’t even know Target had an Optical Dept until my wife booked this appointment... and guess what.... AWESOME service!! Eye dr and exam were quick and thorough. Staff who helped me pick out my glasses were friendly and helpful. Selecting frames and lenses is always hard for me, and they did great. Staff who helped me when I picked them up later were also great. They even gave my 2 year old an empty bag so she could go Christmas shopping, and she would as thrilled. Very cute. Anyway, The whole experience from start to end was very, very good. Go there for you glasses, you won’t be disappointed.

K
Review №24

I thought the doctor here was great and the appointment was fast.I went back a few days later with my sister to pick out glasses. After we found a pair I went up to the 2 ladies working the counter and asked to buy them. One of them said she didn’t know how to take my measurements. The other girl said she would and asked me to take a seat. The girl who didn’t know how to take measurements went on break and the one who could help me started helping another customer who just walked up that didn’t have an appointment or anything, was just asking questions. After waiting 30 minutes and still not having been helped, I left.Went back a different day to order the glasses. For a pair of reading glasses it was going to cost me over $150. (And this was with my insurance covering $130 frames). I decided to pass since that’s a crazy amount to spend on reading glasses. (I ended up finding a pair I liked better at Walmart for a total of $25).If you go here, plan extra time to wait and order glasses, and have a slightly bigger budget for glasses.

No
Review №25

I would highly recommended this particular Target Optical (New Berlin, WI). My husband and I went in got eye exams and glasses.Between the 2 opticians who helped us, they have a combined total of 40 years of experience. I cant say enough about how great our experience was here.

sa
Review №26

Awesome service! Jocelyn went out of her way to help me with a problem with my contacts. Will definitely be going there from now on. The Doctor there is great too😊

Jo
Review №27

Ive had my glasses from Target Optical in Waukesha for over two years now and they are the best glasses Ive ever had. Never had to return because a lense fell out or anything like that. On Saturday, I broke the frame of my glasses (my fault). I cant see without them. I called and was told that a frame is in stock and they could replace it immediately. I went there and was greeted by Ori, who even addressed my by name and said she would have them for me in a few minutes. She was very helpful and friendly! I felt like she was very enthusiastic about her job, and here is a person that actually likes her job. I am very pleased with Target Optical and the excellent professional service that Ori provided. Thanks for turning a rough day into a good one! John Wiener

Ap
Review №28

I love this store and this doctor! I got the Ray-Ban frames I wanted and with authentic Ray-Ban lenses too! I couldnt believe how inexpensive they were either! The staff was so nice and so knowledgeable and the doctor really took his time answering all my questions and getting me in contacts that really worked for my long days without drying out. I would highly recommend to anyone looking for a great experience! I had never been to Target for glasses and didnt even realize they sold them. So happy I know now! Im a Target girl and will be for life!

Ka
Review №29

Terrific customer service! I had to use my insurance protection to exchange my frame and lenses. It was done with such ease and satisfaction! The price was astoundingly low! Thanks!

Ma
Review №30

Fantastic staff and eye Doctor!! Extremely helpful and kind! Great experience, thank you!!

Ca
Review №31

Amazing staff

Information
3 Photos
31 Comments
4.7 Rating
  • Address:2401 Kossow Rd, Waukesha, WI 53186, United States
  • Site:https://local.targetoptical.com/wi/waukesha/2401-kossow-rd.html?cid=yext_1886&y_source=1_MTIxODE1My03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Phone:+1 262-784-7403
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:12–4PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
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