My mother and I just stopped in to see if anyone could check her tires because she was going back home to Iowa soon. There was a very nice worker named Jacob that was very helpful and went over and beyond to help us. There should be more people like him. He was polite and had a good attitude about his job. Thanks again, Jabob
Branden and the whole crew went above and beyond to ensure a pleasant buying experience! Kind, knowledgeable, fast, and thorough. Would definitely recommend.
The two guys that helped me were very knowledgeable. Told them what I had in mind and they helped me order the perfect set of wheels and tires for my vehicle. At a price I was happy with. Took almost two weeks to get them. Fine with that these days. Installation took about 20 minutes.
Unbelievably friendly staff. I was treated with the upmost respect. When they say they will beat any price they mean it and then some. Dont waste your time trying to find a better price like I did just come here first and you wont be dissapointed. I bought four crossclimate2 Michelin tires that they had ordered in two days.
Ian was very helpful right from answering the phone, very polite and helpful. I had a nail in my tire and he stated he just wanted me to be safe on the roads, brought it in and it was done in 10 minutes. Very kind staff. Absolutely would recommend them to anyone. Excellent staff excellent customer service and work!!
Speedy service. Dependable employees and good named brand tires
Great experience in 2021! I am extremely particular about my vehicles and these guys did so many things right. First thing that was apparent was the team work and how efficient they were as a business when working together as a team. Second thing I witnessed was the first and only time in my life Ive seen a tech ACTUALLY activly use a wire brush to clean between hub and rim from proper torque, additionally they correctly torqued the wheels as opposed to tightening them with the impact hand of god. All this at a price that couldnt be beat without pushy sales. Great job guys. Keep up the good work
Staff is friendly and has plenty of knowledge of tires. Less than 1 hour, in and out.
Fast and friendly customer service, quality work and products at great prices, what more can you ask for? This was not my first trip to a Discount Tire location, although it was my first time at this one, and Ive never had a bad experience; Id highly recommend to family or friends and will definitely return.
Their service is extremely fast, they are price competitive, good hours, can’t beat them.
Blew a tire and they were able to get me in the same day, was in and out within 30 minutes with 4 new tires. Was recommended by family to go here and everyone here is very friendly and helpful.
They were able to help me repair a nail hole in my tire in a very reasonable time. Very friendly service, I felt welcomed from the moment I walked in. They even let me keep the nail that was in my tire, which gave me a good laugh.Ill be back to get new tires from here when the time comes. Thank you for helping me out, Discount Tire!
Very good customer service! Zack, the manager runs a very smooth shop, works out any problems that may come up and makes you feel very appreciated for giving them your business. Every worker in the bays were very efficient and thorough through every step and go over everything with you before they pull your car up and head out the door. No complaints and will definitely make this location my new go to for tires and wheels. Wish all shops gave you the service they do!
I loved my Discount Tires in Mankato and hoped my experience would be the same. With my first visit under my belt I am happy to say I was very pleased and will be a regular customer. Very clean store. Bathrooms (especially for a shop) are very clean and the shop was clean and organized. The manager sets the precedent and looks like they are off to a great start! Thank you!
Love this place! Such sweet, kind workers and they get the job done quickly! 12/10, highly recommend!
Ive never been so impressed!Customer service 100%Prices 100%Turnover time 100%Cleanliness of shop and mechanics100%Extremely knowledgeable and helpful 100%I cant say enough good about this place.I highly recommend going here for every vehicle that you need tires, rims or rotation & everything else they offer!
These guys are phenomenal. I will not go anywhere else for my tires and I suggest you go there as well. Branden is extremely informative and thorough. I appreciate what they have done for me multiple times.
I had brought 4 tires in to get mounted onto my vehicle, it took 1hr35min, granted they had 3 vehicles in at the same time so I understood it would take longer then normal. The reason for my 2star review, is the price to get 4 tires dismounted, 4 tires mounted and balanced. It came to $105.63 which is absolutely ridiculous!! I figured it would be priced like any other shop and be $15 a tire. The total shouldnt have been more then $65. The service was ok but the price was absolutely horrible!!! I will never go there again. Be competitive!
Beyond helpful along with not forcefully trying to upset. Just explained the differences in tires then let us choose what we wanted. Cleaned rims as well to get a proper seal which was not extra $$ since we bought tires. Very good prices & above & beyond great service!
Awesome service. Very knowledgeable staff and able to get us back on the road very quckly! Highly recommend.
A+ service by Ian and the rest of the team from Discount Tire. Great customer service and hustle.
Very friendly and accommodating. They made sure I was able to drive away the same day!
Great customer service! Also just a great experience today!!! I highly recommend anyone to get tire service here. Best in town!!!
I had trouble with getting off lock lug nugs and came in without notice. I was greeted by Zach and he was very generous. He went straight to the problem and helped me take them off.
My first time here. Jacob was very helpful, polite amd professional. Excellent customer service! A good product at a very reasonsble price.
Arrived mid morning and was greeted in the parking lot. The gentlemen were very professional and so nice! My tire pressure and lugs were checked to ensure I was safe on the road. Highly recommend! Thank you for having superb customer service!!
I came in today with a slow leak in my tire. They were able to help me quickly and efficiently. The customer service was simply exceptional. I was extremely impressed. I would recommend this place. It was my first time here and I will for sure be back.
Wound up with flat here while traveling through Wausau. Store manager, Zach, got us in within minutes after discussing tire options as they were nearing the end of their life. In/out in less than an hour with the best customer service I’d ever received from any auto store. From Zach down to his tech, straight shooters, up front and as nice as they come. Clean store and am anticipating no problems.🤞
These people are great. Such great costumer service. Very fast to install 4 tires. The whole team deserve a raise. You just cant find service like that anymore.
Much better than their neighbors. Was 100% satisfied. My ride home felt amazing. All the staff were wonderful, very explanatory, and very nice.
Amazeballs is all I can say! I went to another place to get my 6.7 ram full crew 3500 wheels balanced and they told me they could and I showed up and they said no its too big....but I went to the Tires Diacount here in Wasau and boom! They had all 4 wheels off before I got done at the counter in 15 min they were done. Outstanding. Thats what Ill say, they made my day.
Great service. Great price. Clean and big lobby. Everyone Ive met there, especially the service writers have great customer service. I dont buy tires from anywhere else now.
Purchased tires from a local competitor before I realized Discount Tire was open in Wausau. The next day I drove to Discount Tire and met Zack who allowed me to purchase the free replacement warranty on my new tires giving me all the benefits of having purchased them from Discount Tire. After 6,000 miles, I went in for the tires first rotation. The service technician recognized one of the wheels had an abnormal amount of added weights. They checked it out and found a defective tire. Zack ordered me a free replacement tire and a few days later replaced it for me. Thank you Zach and the whole team for looking out for me and for the exceptional service you provided. Discount Tire has won my trust for any of my future tire needs.
Excellent service. Repaired a tire that tires plus couldnt
Amazing customer service and happy polite staff! Brandon and his team went above and beyond my expectations.
Excellent they come out and greet. Service guys hear the phones ring they all make sure someone is answering it. AWESOME.
Great place to get tires. Best prices and service. Always very helpful and do a very good job
Today was the second time I went to this Discount tire and was very happy as usual. Zach and Jacob were very friendly and pleasant to work with. I highly recommend them for your tire needs.
Very nice staff know what they were doing.
The staff was phenomenal. Got me in really quick got me out real quick. Id suggest anyone to go here
Great service, very fast.
As a 30-year military veteran, I’ve shopped Discount Tire locations in several states and the Rib Mtn, WI location is by far the best. Knowledgeable, fast & friendly. The trifecta of customer service. Plus, they don’t try to “up-sell” you anything. They’ll recommend the best option(s) based on your budget. I highly recommend the Rib Mtn location.
Great place. The first time I went they said theyd beat anyones price in town. They have stayed true to that and then some. Fast,clean,friendly and professional. Thank you Ian and everyone else I didnt get the chance to catch their names.
Branden was awesome fixed someone elses mistake for us. Wish I would have gone here first.
This place is the best do not let the name “ discount “ confuse you the manager is great the workers there are awesome 👏.
They were very friendly and professional
Had my tires rotated and air checked today. Service was super fast even though they were clearly very busy. All of the staff were working their tails off, yet everyone I encountered still took the time to be friendly. Great place - I’ll definitely be back!
Good hustle out of the crew here. They were busy and down a man but still got me in and out in decent time. Id recommend this place.Edit: Came back 4 months later with my other car and they had new tires on it in under an hour. Cant thank them enough. Take your vehicle here these guys will take care of you!
Great. Customer service experience. Great service. Quick and explain everything. They do their jobs well.Professionals. My place for tires from now on
These folks are knowledgeable, honest and patient.
Top of the line tire supply.
Zach, the manager, is great! Very personable and courteous! Service is prompt and professional! Highly recommend!
When it comes to professional, Discount Tire is the best place in the area. I seen a lot of hard work before but only in the military. I am a Active Duty Soldier proud to admit that my experience here was the best. Their sole value on integrity speaks for itself, I needed a tire and rim replace, and they got the new one within a week time frame. I worked with Brandon and his expertise in service and management goes above and beyond I can see why Zack the Store Manager hired him on. Even when I no longer was a resident in Wisconsin anymore, they still allowed me to use the tire that the supplier wrongly shipped them to make my drive down south. Needless to say, the supplier finally send the right rim to Discount Tire and now Brandon shipping me my original down to a store here so I can make my brand new car look nice again. I appreciate everything this repair shop had to offer, I recommend them coming from a soldier.
Arrived about 30 minutes before my appointment and decided to sit and wait in my car. The staff saw me within minutes and came out to greet me and inspect the tires I had on to make sure the tires I ordered would fit. My TPMS light was on and they offered to fix the sensors but I declined because I wanted to budget my money as Christmas was approaching. My car was finished within an hour as promised and I was shocked to find out that they went the extra mile to switch out the sensors! I definitely recommend this place and Ill be coming back in the future!
Such awesome service!!
Outstanding service. Tire swap on our expedition took no more than 25 minutes. Store is brand new and clean. Employees are knowledgeable and professional. I highly recommend.
Outstanding service with great pricing! The manager and his staff went out of their way to ensure I had a great all season tire that best aligned with my truck. Discount Tire is new to the Wausau area and are a must try if you are in the market for tires - both in service and in value!
Jacob an zack 2 of the best service guys youll ever meet this 2 guys will go beyond to make there customers happy an coming back for more services thank you zack an jacob. An thank you to the whole team of discount tires
Been here three times now and everytime they have always treated me great and have their tires priced right. Next time I need tires this is where Im going.
I cannot say enough good things about this facility. They’re professional, clean, fast, and genuinely care about you as a customer. They have me as a lifelong client and I will absolutely spread the word. Shoutout to Zach at the Wausau location-you’re seriously fantastic. Give this guy a raise. Very well deserved.
Great experience @ Rib Mtn location. General Manager Zach was very helpful. Recommend buying tires there!
Good store nice cheap tires
Wont shop anywhere else for tires
Great service at a great price!!
Excellent service.
Easy to work with, quick service.
Tire rotation and pressure check
The got my dads 4 tires done in 30 min
This is the second time discount tire is saving (punctured tire on a highway and during the middle of my trip) me. They are super fast in their service and very Customer Oriented. Offers and make recommendations that is necessary for the car and customer’s safety. I would definitely recommend this store for future service.