Great experience! Aldo did a great job with my sons car!
If I could give this place more than 5 stars I would. This place goes above and beyond to get your car looking brand new. I will never go anywhere else!
The body work on rear bumper for our Lexus 350R was completed on time, as promised, with excellent quality and very prompt communications on all phases of the process.
Very professional and friendly staff. Repairs done on time, high quality and I was informed throughout the process. They worked seamlessly with the insurance company and I had a detailed walkthrough on fix details when I received the car. Very pleased and recommend their service.
Extremely easy to deal with with great communication. They did great work, and repairs were completed sooner than expected. They made a stressful situation as painless as possible.
I scratched up the side of my car on the wall of the parking garage at work and needed the scratch repaired and repainted.I previously had work done by them and they come recommended by Progressive. They did a good job and and I had my car back good as new in a week. It was very convenient because Enterprise is located there also so this time the rental car was waiting for me there so no need to go to the main Enterprise location.Every day I received texts from them texting me the progress of the car and when it would be finished.
I have picked 96 Mountain View Auto Collision Center, Wayne NJ because it was listed as TESLA Approved Body shop and I’m glad that I have picked them. Mike & his engineers were very professional, knowledgeable to deal with Tesla repair. They have explained everything to the detailed that was going to be done, to fix my 6 weeks old Tesla Model Y rear ended by distracted driver. Post repair color matched very well with rest of the car. The car looks like nothing ever happened.
Great place to take a Tesla, very advanced with text and email notifications. Very easy to deal with. Quality of work is excellent. I would highly recommend them
Professional environment, spacious, they expanded, either side of the main road you have to drive in a little for the building location.
If you have a Tesla or any luxury vehicle or any type of automobile for that matter, this is the place to come. Is a state of the art facility with the latest technology and modern equipment to undertake any issue related to auto body. Michael, Amy and the rest of the staff will take care of you with professionalism, and an unparalleled quality of service. Im very satisfied with the work Mountain View Auto did with my Tesla.
The quality of work, delivery timeline and communication throughout the whole process was spot on. The best part of the experience is that they took care of everything directly with my insurance company, saving me headaches and lots of time. In addition, I own a Tesla and they are a certified body repair shop by Tesla. I highly recommend Tesla owners in the area to use them. Its worth the trip.
Had car worked on there. When I dropped off my car I asked to get a little help with the fee I owe from my insurance spoke the owner mike and he said ok. When I get the call to come pick up I wanted to verify that the deal is still on and I get told no so I ha e to go back and forth for some time till he agreed made my first payment as agreed. But had lost my wallet so I had to report it being gone I let mike know via text his answer was not my problem you have till Wednesday to pay or I am taking you to court keep in mind that was today’s away. I get a text on Wednesday morning from mike saying he’s giving my one last time to pay before he filed. I replied that I told you the other day I lost my wallet and I’m waiting on my bank cards to come in mail he said. Not his problem.Worst customer service ever and there work is not that great there’s runs in the paint workWill never go back
GREAT shop to get anything done with your car. Very professional, best rates, and undeniably the BEST service in NJ. My tesla Model S and S63 AMG are in good hands. The owner is gentleman and talks to you personally if you have any specific questions !
A deer ran into my Tesla, and the body work they did is as good as new. They replace the windshield and repainted the front end at one point, and that was perfect as well. Great work, friendly and understanding people.
Professionals from beginning to end. After hitting a deer my Tesla Model S looks brand new. I highly recommend coming here.
Excellent work.
I just wanted to point out that the team at Mountain View Auto Body was amazing!! I have dealt with auto body shops in the past and this is honestly the most amazing service, great communication, and thorough followups. I WOULD HIGHLY RECOMMEND the Mountain View Auto Body team to anyone since they made a bad situation turn into one of the smoothest processes of my life!
Great customer service and helped me out when Enterprise and Progressive Insurance dropped the ball completely.
My experience here was great! The people are super nice and Enterprise conveniently has a rental area on site. The work looks great, it was done quickly, but not for a lack of quality. Im very pleased with my decision to come here.
Would highly recommend them were very professional and nice. Would definitely use them again if needed.
We needed repair after a minor accident. Mountain View did a great job on the repair keeping us informed during the time they had the vehicle. I would recommend them to everyone.
Frontend repaired and painted looks like new
It took three weeks to get my Tesla damage ( hit by a deer) fixed from the day I dropped It off to the day I pick it up. Happy with result.
Excellent work and outstanding customer service. Picked up my Tesla Model X yesterday and it looked better than when I took delivery in the showroom. Mt. View repaired the damage quickly, once the parts were received from Tesla. The staff were professional and knowledgeable, kept me informed and there were no surprises. Highly recommended for any body work.
The best everyone very kind and understanding. Will always use this place and highly recommend it
I literally couldnt have been happier♡. I have a 2016 chevy Silverado and it was in a dmv parking lot got hit and my husband told me to bring it to this auto body shop, now they have been in wayne for a long time. They are currently working on a 2nd shop. Well I brought it there and they were kind and so friendly. They really took care of me when I came in.They told me when it would be ready and I am very thankful for the work they put in and for being so helpful.I highly recommend anyone who is anyone that needs work done go to this place. Thanks again Mt.view auto body for everything.
Exceptional customer service. Did a really great job on my vehicle. If I ever have any problems with my vehicle I would go back to them
Great experience overall. Had a someone smash into my tesla model 3 and took it here. They are a certified Tesla body ship and work directly with progressive so it was super convenient for me. They kept me updated through email and text throughout the process and here’s the best part: major body work only took 6 days from drop off to pickup. I heard horror stories from other shops for Teslas taking months to repair due to Tesla’s poor part distribution system, but this was very fast and fluid. Really hope I don’t have to come back here but I can easily recommend them to anybody in northern New Jersey. Only issue was my tire near the accident was over inflated by 20 psi for some reason, but I just let some air out and no problem!
My dashcam captured some audio of them calling me some very not nice names. Also, they removed my front license plate, threw it in my back seat and when I brought it up to them, they told me that it was there when I dropped it off. After they checked their security footage they were able to prove that I was right and they put it back on for me. Ive been back to them about 4-5 times (same claim) and if it was just the license plate thing it would have been fine, but its been many similar things. I also had to buy a new battery (out of my pocket) after picking up my jeep from their shop because it would not hold a charge after the work they did.
The staff are incredibly helpful and supportive from the moment you walk in the door. They are on point with their estimates and went out of their way to ensure they met our needs on parts, price, and timeline. Then, when we received the car back, ahead of schedule, it was completely washed and cleaned inside and out!
Did an amazing job with the repairs! Looks brand new with the detailing. Completed in a timely fashion for how much damage was on the car.Definitely would recommend to someone who needs some body work.
Horrible shop! Quoted time less than expected and shoddy repairs. I was treated with disrespect from an older guy with white hair who lied to me about the repair start to finish. I will never go back here! Take your business elsewhere!! I was told they only need to do the bare minimum...nothing more, nothing less. If it works, be happy. I thought I was a paying customer and entitled to decent service. I guess not.
Took my SUV in for minor repairs. When I picked it up there was 10 miles put on the odometer!! (Yes, I take pictures when I drop my car off) The place is tiny. Only way to put that many miles on it to take the car off site and drive around. On top of that, MY DRIVER SIDE DOOR SPEAKER WAS BLOWN!! Its all scratchy and cracking even at a very low volume. It WAS NOT like that when I dropped my car off. Its very obvious that one of their employees was joy-riding in my car and blasting the music. Avoid this place, unless you want to chance some teenage employee running errands in your car.
Did amazing work on my car after getting into accident twice. Will always use them. Staff is awesome.
I had an accident on the turnpike and the entire front of my car was affected. I took my car to this shop and it was the best decision ever. The staff was very professional and helpful not to say they did an AMAZING job with my car in only 3 days. The car looks brand new and drives smoother than before the accident. Im extremely satisfied with their high quality job and fully recommend this shop to everyone.
I brought my car here after it got rear-ended. I had damage to the front bumper, back bumper, and the trunk lid would not close. I got my car back and it looked as good as new! The only negative is that they originally quoted me two weeks, but it ended up taking about a month or so. Then again, it was the holiday season so you also have to take into account that they probably took off for the holidays and had to wait to get some of the parts in stock. Overall, I am very happy with how it turned out and the customer service was great!
Mike is the nicest person youll find, Mountain View will take care of everything, from insurance claim to finding and fixing every dent or scratch.So far so good
Excellent service from professionals. I highly recommend this auto body shop. They go above and beyond to make sure their customers are pleased with their service.
Took them a week to get me my estimate and they had already forgotten basic details of the repair by then. When I called to inquire they had to actually ask me again if my windshield was broken (one of the main reasons I went). Estimate said 9 day repair time and it only ended up being 3, which caused more issues with my rental car and work scheduling. Two brake lights didn’t work when I finally got it back and the windshield wiper line was never reconnected. Just not good service for what you pay.
Disappointed ...need minor work done and he was only interested in painting my entire vehicle for lots of $$$
Excellent Customer Service, Craftmanship, and Timely Delivery
I spent 25 years in the Auto Insurance Industry, first as a claims adjuster, then as a claims manager. I cant tell you how many times Ive dealt with rude, unprofessional body shops. So much so, that I was prepared to deal with one now that I made my first claim ever. However, to my surprise, Mountain View Auto Body in Wayne, was amazing. Not only did everyone in the shop speak to me in a friendly, professional manner, they did a GREAT JOB! My car looks beautiful inside and out, they only had it for 5 business days. They have an Enterprise desk right inside, along with coffee and spotless rest rooms. I truly am astounded at how easy and pleasant the whole experience was.I would recommend them to anyone, and Im a tough customer.
Had an accident on RT80 and the NJ State police called a tow. These guys showed up and were very nice. While awaiting my insurance company appraisal, I went to pick some stuff up from the car and spoke with Amato. He was so helpful and knowledgeable without being pushy that we decided to have the body and mechanical work done there. Very happy with the work they did and how friendly they were. They took care of everything from the insurance co to the rental car. Perfect. I would highly recommend.
Such an amazing experience, car looks brand new, Karen is amazing, super nice and kept me updated on everything being done to the car. They even cleaned my car and vacuumed it. Will definitely recommend this place to others!
I could not have been happier with the service I received and the work they did!!. I went to 2 other body shops for quotes and Mt view was the best price ! John helped me with my car he was professional, gave me a very good price and fixed the car on time .. He also fixed some extra things for me at no charge, I was so impressed with the customer service and the work done on the car was perfect !!I would highly recommend the company and ask for John ..Barbara T
I recently went to this shop for a minor bumper repair. The staff was very professional, efficient, and friendly. I would definitely give them repeat business, but I hope I wont have to!
Very professional, took my car there twice and Im very please with service. Enterprice and Geico in the same place. Seamless experience.
Thank you for an amazing job! Great service from Joey and they other guys who did a great job in fixing my car! Looks better than before!
Perfect experience! Car was repaired quickly and BEAUTIFULLY! I had lots of rear-end damage including a trunk that wouldnt close and everything looks like new now. Would recommend this shop to anyone.
Mike is the best ! He definitely knows his job, if you have a Tesla this is the place to go ! Also if you have Geico insurance they have an office here, as well as an enterprise of you need to rent a car ! Brian is also really nice ! Thank you fir everything guys !
One of the best experiences Ive had with a body shop. They keep you informed the entire time they have your vehicle and the work was to perfection
Where do I start with the place, my car was towed to this place because it was suggested by travelers, that was the worst mistake that I made, mountainview did a horrible job on my car tacky paint job, gas cover wasnt sitting flush, rear fender that is supposed to line up and fit flush is still sticking out, the second time taking the car back to get fixed the shop manager told me that the reason the panel is not flush and sticking out is because they used an after market bracket, I called traverlers like 4 times spoke to numerous people and my car is still not fixed correctly, the rude guy Gary who works for travelers had the nerve to call me and tell me that they did use an OEM bracket so I asked him ok than why is my pannel sticking out and is not flush, he told me he didnt no and that I could bring the car back a 3rd time and mountainview will see what they can do, I told him no yous are not gonna waste my time and than tell me oh we cant fix it which is what they told me the 2nd time, this is by far the worst experience I have ever had with an outobody shop, the shop manager is saying they didnt use a OEM bracket and Gary from travelers is saying they did use a OEM bracket, so who is lying ? Travelers should be ashamed of themselves to even affiliate themselves with this terrible shop, now I have to take my car to another autobody shop to find out why my pannel is not sitting flush and how much to fix it. When they had my car the 1st time they rushed me to pick the car up with a bad tire that they never replaced I was driving down route 80 and the dam car was wapping back and forth from the damaged tire that they forgot to replace, this place is terrible I would not recommend you to use this place, pick your own bodyshop, these guys are novices take your vehical to a professional shop..I have all the pics to show and will post, this review was the last thing I wanted to post but they gave me no choice, my car is still not fixed correctly.. ( I TELL ANYONE WHO HAS WORK DONE AT THIS SHOP CHECK OVER YOUR CAR VERY WELL, THEY ARE VERY SHADDY..
After hitting a deer, my insurance company recommended Mountian View for the repair. Since my salesman said all we do here is perfection, my windshield washer fluid has never worked again, my headlights basically point up, my VW logo on the grill was sideways, and has since fell off, and the paint job was spotty at best. I am never the guy complaining about things like this, but anyone looking to repair their car after a fender-bender should find a different auto-body shop approved by your insurance company.
Great customer service and they work well and fast.
By far the most professional and most caring people i have ever met, they will do anything in their power in order to make sure that the customer is safe and happy with their vehicle this auto body deserves way more the five stars i wish i can pay them more then what i have offered them but i know deep down god will pay them with much more. Thank you to mike chris and dan for all their help and all the hospitality you guys are the best. IF YOU NEED YOUR VEHICLE FIXED AND TAKEN CARE OF THE RIGHT WAY THIS IS THE PLACE........
Dropped my vehicle off for repair through progressive. They did a fantastic job, communicated with me to tell me it was done (ahead of time.) When I picked it up, there was a small amount of pollen on it, so they volunteered to bring it to the car wash for me.
Very professional and friendly staff! The job was estimated by Geico for 9 days, but was completed perfectly in 6. They always returned my calls promptly.
Dropped off my 2007 Chevy trailblazer truck here to get fix on 4/20/18 for a front bumper left fender and driver front door went there to pick up my truck when they called me on 4/30/18 said your truck is ready when I got there to pick up my truck my front driver door speaker was in my center console ripped out lucky I noticed it then I realized the door was not aligned right the door was chipped the bumper was not even lined up lucky I noticed it so I left my truck there so they could make it right they called me on 5/3/18 said truck is ready I picked it up today on 5/4/18 the brand new door molding is all chipped the front driver door speaker that was ripped out is blown the driver door is making noise I called my insurance adjuster outside to look at my truck he noticed it to I told him I just want my truck back he even said it was unacceptable so I said I’m taking my truck somewhere else to get fix he said ok just bring him back a receipt and he will reimburse me this is the worst experience I ever witnessed from a body shop then I get a 100.00 back from my deductible for the hassle I went threw what a smack in the face I will never recommend anybody here and I wish nobody else goes threw what I went threw it’s horrible so Monday morning I will be going toAnother body shop to get it fix right and my speaker replaced this will all be posted on my sons YouTube channel Saturday night with over 1 million viewers it sad what I had to deal with really at least I got my truck back not completely fixed but at least where it’s going now it will be in good hands thank god..
Hit a deer with my car, brought it here and had my car back in 10 days. Workmanship was second to none
Absolutely outstanding service and communication!!
I went to their Mountainview Blvd location. The estimate process took more time than expected, but the quality of the job they did for me was well worth the wait!! They not only replaced the glass on the rear of my pick-ups cap, but they also went ahead and fully repaired my tailgate which I had bolted closed (& I didnt even tell them about it), because it wouldnt stay closed on its own. I was crawling through the window to reach items in back of my truck before I dropped it off to Mountainview. Now it functions like a brand new liftgate!! Definitely use them again & I highly recommend them to all.
DO NOT BRING YOUR VEHICLE HERE. I was sent here through geico and it was the biggest mistake. They couldn’t even locate my car for a few hours, told me they couldn’t find it. The receptionist gave me an attitude every time we had to communicate and filed the wrong paperwork delaying the service even more. Then they lied to my insurance company stating clearly in the paperwork that they were putting VW parts in my car. They ended up putting in cheapo other parts in my car that led my car to break down twice within one week and now I’ve been carless for almost two weeks. Spare yourself the hassle. Go anywhere else.
First off as a fellow member of the auto repair community, I’m jealous of how smooth there operation is!! Chris Lopez is the service writer and a friend, who makes you feel extremely comfortable with your sometimes unfortunate events... a big branch fell on my car and busted up a lot, but Chris and the team made a bad thing turn into a BIG gift wrapped present!!The work is flawless and the timeframe is spot on. On picking up my car I was greeted by the owner himself... Mike, a third generation Autobody wizard, Mike was super chill and listened to all I said and as the saying goes when it rains it pours... while my car was in the shop, I was hit while borrowing the wife’s car, but Mike made it so easy with getting an estimate together, just go on there website and upload a few pics from the comforts of home, you’ll get an estimate without the song and dance other places do.That said, if you want professionalism and quality work, call and ask for Chris Lopez or Mike the ownerTop notch service Team Mountainview !!!See you soon with the Toyota!!P.S. they are fully certified in Tesla repairs
Great service!! The customer service very good, very friendly and employers.
They are professional, quick and do a masterful job. After having used them multiple times, I can recommend without reservation.
Great body work on my cat
Great place,nice environment!Would bring my vehicle here to get repaired.
Great service great people. Couldn’t even tell the car had been in an accident.
They were al awesome
I have Geico insurance and Mountain View is part of their Auto Repair Xpress program. The day after the accident the adjustor met me there (he has an office right in the body shop) and the rental car agent met me there as well. The Geico rep gave me the wrong date - I was supposed to go the following day. But the adjustor and the guy from the body shop did a walk through of my car with me and I got the rental that day anyway so I didnt have to come back. I had over $8000 damage on the car, and they did an absolutely beautiful job on the car. It looks like brand new, and they fixed it in 3-4 week days. My husband (who is hard to impress) is extremely impressed and we wouldnt hesitate to bring a car there again. Everyone was friendly, professional and it was a very positive experience.
Great body and paint folks!! Friendly fold and expert repairs!!
Great place and excellent service from professionals
Excellent service
Great work and quick
Its very nice 🏋