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Bush Collision Center
966 S Matlack St, West Chester, PA 19382, United States
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Bush Collision Center
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Ge
Review №1

They were absolutely professional and were patient to answer all my questions. Recommend them to anyone. Even finished my job a day early with great results.

Ad
Review №2

The team and Busch was super helpful with my accident repair. I stopped ina few times snd they were always super friendly and willing to help. My car was also delivered back to me in two weeks! Grey experience

Am
Review №3

Bush Collision were wonderful to work with. They were quality all around! Brian was always very communicative, friendly, and prompt.

Mi
Review №4

Absolutely flawless work, not to mention great customer service. They finished the work three two days earlier than estimated. My car looks better than when I bought it. Thank you! I will be back!

ta
Review №5

They were very professional and courteous. They did an excellent job on my bumper and everything around the area and washed and waxed my car and did a wonderful job on the interior. I like the fact that they keep you in the loop with the texts. I am very pleased with their work!

Le
Review №6

Friendly, courteous and considerate staff all throughout the process. Very knowledgeable about my specific car insurance process. Efficient…car was completed a day earlier than estimated. Nice work overall.

Co
Review №7

Bush collision took care of my car after an accident and it looks brand new. Their communication throughout the process was amazing and I am so happy with the results.

Qu
Review №8

Came there to get my bumper fixed and they made the whole car look brand new with no issues. Even cleaned and detailed it. Recommend to anyone.

Ti
Review №9

This is the second time I’ve used Bush Collision, and I continue to be blown away at their level of service, communication and detail. Awesome place!

St
Review №10

Excellent workmanship! Friendly staff. Highly recommend.

Ni
Review №11

I came here after an accident. They did great work. My car looked better when I left than when I got there both inside and out. Very professional. I would use again.

Rh
Review №12

Fantastic work, beyond 5 ⭐ . Received my car back in pristine condition.

Tr
Review №13

Bush was very professional and detail-oriented. I appreciated the consistent feedback during the process. I strongly recommend.

Ni
Review №14

Never had to wait for someone to answer the phone. No automated answering machines which was huge. They were transparent, forthright, and gave realistic timelines. Jim was awesome, and the team even shined my tires afterwards. 10/10 recommend

Ch
Review №15

Great service, answered any questions in a timely manner. No issues overall.

Jo
Review №16

They were very professional and made the process easy. Thank you.

Gl
Review №17

Loved this place! So professional and on time. Thank you for fixing my car!

Jo
Review №18

Terrific work and service 5 stars

Su
Review №19

The reception lady was very nice and helpful. Car is there for repairs

su
Review №20

Jim was wonderful to work with in getting my car repaired. The workmanship has the car looking brand new. Bush also detailed the car to my surprise.Thank you,Sue Irving

Ga
Review №21

Look like nothing never happened

De
Review №22

Bush Collision provided excellent customer service.Brian was professional, knowledgeable and made sure everything was handled smoothly from start to finish. My car was repaired in a timely manner and it looked brand new when I picked it up. I would highly recommend Bush Collision.

Ki
Review №23

Brian at Bush Collision was great. He handled everything with insurance company and kept us informed. The car looks as good as new!

De
Review №24

I couldnt be happier with the customer service and quality of work Ive recently experienced at Bush Collision Center. After speaking with the manager, Dean Bush, I arranged to have my vehicle detailed. I was able to drop it off in the morning and have one of the employees drop me off at work. When I picked up my Jeep at the end of the day, I was thrilled that it looked as clean as it did the day I purchased it. Brandon did a wonderfully thorough job detailing my Jeep and I would absolutely use their service again in the future. Their pricing was more than fair and worth every penny! Thank you!!

Ni
Review №25

So happy to have chosen Bush Collision Center! They made the process of getting my car fixed after being hit by another car so stress free .... unlike every other part I’ve had to deal with.The car looked amazing at pick up and was done much sooner than I even expected it would be. I hope to never need their service again, but if I do there would be no hesitation to go right back.

Bi
Review №26

Work was done perfectly and my car was much cleaner when I picked it then when dropped off. I had some yellow paint in my wheel wells (from center-line painting) and they got all of that out. Great job!

Ph
Review №27

Wonderful service. They did great work on my car

Yo
Review №28

Exceptional customer service & very professional. Took car in for repair. Set for rental was seamless. Car was to be completed in 5 days but they had it finished in 3 days & they did a spectacular job on my Q50. Highly recommend. Bruce

Ge
Review №29

Everyone was super friendly when I first got there. They asked a few questions and had my car back within a week. Not only was damage repaired and repainted but they cleaned my car inside and out. I would highly recommend them

Bo
Review №30

This place was wonderful. Very helpful. Talked to Brian and he answered my questions to help with insurance. They turned a horrible experience (truck got totaled), into he most pleasant experience under the circumstances !Thanks Again to all who helped.

Ki
Review №31

Daughter had a small fender bender. Kevin took great care of us. Everyone at the shop cared about our situation! Great people all around!

St
Review №32

Tore the rear end of my car off during that early spring blizzard. Went to Bush based on advice from the Infiniti of West Chester. Brian is a great guy and they do great work. My Q60 looks like new again. =) Thank you a million times over to Brian and the rest of the staff @ Bush Collision Center!

Da
Review №33

Lance was very helpful with getting everything started with ease. It was very helpful how he got the insurance company to come out quickly to do their supplement and get my car back on the road.

Al
Review №34

Did a great job .Car looks like brand new

Pa
Review №35

They fixed my car in a timely manner but i had different expectations versus what was fixed. They told me i would get an email update on the repair, but never got it and i has to call them to find out. When i told them what i thought it was going to be fixed they didnt sound like they cared about it. I also had to go back because the wrong door trim was installed but they replaced it with the correct one. Im receptacle about use this place again. Car looks good, but lack of attention to detail. I may go else in the future.

Ja
Review №36

Very good service. Lance was great to work with and always got back to me immediately when I had any questions or concerns with the project. Highly recommended!

Na
Review №37

The service was excellent! The staff was friendly and Brian Ferraro was exceptional!The repair work was amazing!I would highly recommend Bush Collison Center!

kr
Review №38

***Stay away from this dealership and everyone affiliated with Bush Auto***Got rear ended at the beginning of August and I brought my car there to get it fixed.-Body shop representative has complete disregard for your information after you’ve explained everything. Lack of communication. Will make you wait to his convenience to make things right with you.-Body shop manager will never take accountability for damages, and will make you complain to the insurance company so they would pay for damages.-They used my freshly hit car (with rear bumper hanging off) to drive me to Enterprise because they didn’t have a loaner. The second time I had to take my car back, I found out Enterprise could pick you up from the dealer…-Received my car from the body shop with the back-up camera not working. How NO ONE noticed this before they gave me my car back is unbelievable (and something they could not explain).-Body shop manager urges me to contact the Insurance company and give them a big stink so they can pay for the back-up camera to be fixed.-After almost 2 months. They call me to pick up my car, and while I watched the employee go to my car to pull it up front, he swings my car door wide open and hits the car next to it!-3-4 in long scratch on my driver door by the handle. Which apparently was already there prior, according to the manager (lack of accountability. There was no scratch there before).-Drove in and out to this place atleast 5 times. My car was driven to bush collision, which is roughly 36 miles round trip, 3 times and they refuse to reimburse me for the gas.I will never go back. After they take your money, regardless whether it’s from insurance or out-of-pocket, customer service goes completely out the window and they will not hold accountability on their work either.Youve been warned.

Al
Review №39

Very professional. Worked directly with insurance company (Travelers). Great communication. Car was returned cleaner than when I left it.

ki
Review №40

First time in any collision center and from when I dropped off to when I picked up, my experience was excellent.Service was great the work was first class.Kieran

Ji
Review №41

Andrew McCaffrey was my service writer. He is personable, professional and truly cares about his customers.

DE
Review №42

Thanks to the Bush team for the prompt and professional service on my vehicle the turn around time was great, thanks again.

Ga
Review №43

Good service... Place is shifted from another location but websites still have old dress.

Ro
Review №44

Quick turn around. Easy drop off and pick up

Aa
Review №45

Cuts corners and does anything they can to make customers pay more. Terrible place with what should be called customer disservice. Untrustworthy and rude staff who only care about the bottom line.

Ka
Review №46

Excellent, professional, prompt and courteous service! Bush did beautiful work on my car!

Gr
Review №47

I spoke to Brian on A Friday regarding damage to my infiniti, dropped it off on a Sunday, it was finished that Wednesday.Very professional and great work by him and his team!

An
Review №48

Bush Collison did a fantastic job bring my damaged QX56 back to its original luster and beauty. I would recommend them for all your Collison or repair work - very professional!

Mi
Review №49

Did a great job .Car looks like brand new.

Ke
Review №50

Great job and finished days before the expected date.

Cr
Review №51

Great place nice people awesome job on my car. I will use this place in the future for me and my family.

Da
Review №52

Have good selection of cars.

Jo
Review №53

I have used bush collision to repair my Infiniti after my accident. Great quality and staff couldnt have asked for more.

Ch
Review №54

Great people who will fix your car.

Ki
Review №55

Great service, easy to work with, and very happy with the work.

Da
Review №56

Excellent employees and excellent repairs on vehicles

He
Review №57

Excellent! Very satisfied.

Jo
Review №58

Always great service!

Ch
Review №59

Got A+ service from Jim Huff today.

Jj
Review №60

Good work.

An
Review №61

Good

Mo
Review №62

GOOD

Review №63

Fix your cars

Ja
Review №64

Fantastic service

Information
4 Photos
64 Comments
4.7 Rating
  • Address:966 S Matlack St, West Chester, PA 19382, United States
  • Site:http://bushcollisioncenter.com/?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=GoogleMyBusiness
  • Phone:+1 610-241-3400
Categories
  • Auto body shop
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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