Been working on cars for 40 years. It has been very difficult finding a knowledgeable and trustworthy shop. J&W are fantastic. They are honest and upfront with no surprises. A true value and quality work.

Cant trust them. There is a noise on the right side of the car, in the front. Its obvious, you CANT NOT HEAR it. They said the car wouldnt start and it needed a starter. They said they road tested the car, (the same car that wouldnt start), and hey didnt hear any noise. There was never a problem starting the car but, we gave authorization to replace the starter. Asked them again if they heard the noise, they said there was no noise and they DID drive the car. After the repairs and before leaving the parking lot, the noise was as loud as ever. Makes you wonder......Did it really not start? Did it really need the starter? If they couldnt hear this noise, (a noise that is evident to everyone that sits in the car), how can I be sure they are qualified to condemn the starter? OR! Did they lie about DRIVING the car and say there is no noise?ALSO, are they lying about the starter being bad?Two days after picking up the car, and still hearing the noise, the car wouldnt start! Turns out the trans shift cable is broken and the trans is stuck in drive position. The shift cable is right next to the starter, what a coincidence huh? So, did it need the starter? Did they misdiagnose a non-existent no start issue and throw a starter in it, or did it legitimately not start and need a shift cable and they just couldnt figure it out? Did they break the shift cable while they were replacing the starter that was never a problem? Either way......THEY ARE NOT TRUSTWORTHY! And if you have a noise, be prepared to hear it after you spend a ton of money on repairs that might not be needed and create additional problems. Save yourself the trouble, money and frustration!

An excellent service, honest, pressure-less opinions and decent prices!John and Rich are happy to help, yet warn you when it doesnt make sense to spend on service/parts that are not going to give you the bang for the buck.It helps that I live around the corner, but its not only the convenience that will have me coming back again!

J&W has taken great care of me and my car since I started bringing my business there this year. Its a good feeling to be able to trust these folks with your car and know that they will communicate all the information needed to make an informed decision before any work is done. I also love that they give you a break down of what needs to happen immediately and what you should take care of in the near future. Helps me prepare mentally and financially.

J&W has been taking care of my vehicles for over 20 years. Their customer service and automotive service are both excellent. John and Rich and the rest of the folks are great people, and Ive always been very pleased with the automotive service/repairs. I wouldnt consider going anywhere else.

I cant get over how helpful J&W have been helping me keep my Vehicles running smoothly. Recently my windshield wipers stopped in the middle of a rain storm,they fixed the problem which wasnt just a easy fix, and got my vehicle back on the road. I really appreciate how considerate they have been.

John, Rich and everyone at J & W do great work.Theyre the best in Chester County.Weve been customers for over 20 years and will always recommend them to all our friends.

Fair and honest. Great local auto repair and service shop. Our go-to place for all thing auto.

Good fair prices. Honest Repairs

Professional, friendly service for a fair price......highly recommend to anyone who is looking for the same!!

They straight forward. And speedy.

John and Rich did a great job getting our Jeep working.

I have dealt with John, Rich and Robert for nearly 10 years. They are deeply knowledgeable and honest mechanics with a strong service ethic. You cannot go wrong in dealing with these folks!

Exceptional Customer experience! Thoroughly trained staff and terrific service on my vehicles. Best in the area if you need service on your car or truck.

Great, knowledgable and friendly service!

Service is exceptional. Got a vehicle 2 years ago..and we returned to J&W for service. We trust them MORE than our dealer.

Best auto repair in West Chester hands down!

John is the best auto mechanic in West Chester...

John and his staff do quality work.

Great place to have your car repaired

I felt comfortable in the shop and the mechanics are knowledgeable

Great local service.

Trustworthy mechanics.

Bhavya, wishful