We just purchased our second vehicle from Stillman Volvo. We had such a wonderful experience, I cant imagine going any place else for a volvo. Our salesman Scott Evans was so great to work with and treated us like family. We honestly cant say enough great things about Scott E, and Stillman volvo. You will not be disappointed.
Very pleased with the customer service experience at Stillman Volvo. We like that they don’t play games going back and forth to the “manager” and they thoroughly appraised our current vehicle without holding back on telling us the trade in value before deciding which car we wanted. Our sales agent Kyle was knowledgeable and knows the vehicles very well. He listened to us and what we wanted and did not divert with other suggestions. We would definitely return to this Dealer to purchase a car again!
We had a great experience with Stillman Volvo. Casey Truitt was very helpful and patient in our vehicle search, and took the time to explain several different models in detail. The rest of the team at Stillman was great to work with as well. We visited several other dealerships during our search and Stillman was by far the most professional. At no time did we ever feel pressured to buy. In fact, we left Stillman without buying a car -- twice! In the end, Casey got us into our dream car and we couldnt be happier. 10/10 would buy another Swedish car here again.
Since day 1 Kyle Butler, from Stillman Volvo, was extremely helpful, patient and understanding while I went through the process of deciding on the purchase of a 100% electric vehicle with the particular Volvo Glacier Silver Metallic. He explained everything on the phone and answered all my questions. On the day of purchase this same assistance continued, as well as with Austin, also from Stillman Volvo, staying overtime, to setup the new car’ computer. The car was 100% charged and in pristine condition, cleaned, wheels and all. Again, many thanks to the team that made reality this purchase.
Talk about a no hassle buying experience! I called ahead and they had the car ready for a test drive right away. Valued my trade quickly and we were off and rolling! Scott Zabelski was such a great help in sales. Whole process was super easy, and of course I love the car. HIGHLY recommend Stillman Volvo!
We love the folks at Stillman Volvo. Even though we don’t live in state, we used to drive down from Massachusetts just to get service from Greg. Now, we drive from Maryland for service. We got our new ride from Scott and he made the process easy, even though it was right at the start of Covid. We’re already thinking about our next vehicle, and we’ll definitely be going through Scott and Stillman Volvo. They are the best!
Austin is the man to see, even though everyone is friendly he made me and mom feel like family and not a $ sign. Help me with purchasing my 2018... Thanks again and will be back definitely. 👍🏿....EricUpdate #1 ..Just want to add that the service department went above and beyond for me to fix an issue I had. Even had an loaner waiting for me!!…Guys are the best and I really appreciate all of you!
We had a great experience at Stillman Volvo. Austen and Brad were great to work with. Both were friendly, quick and thorough. After a negative experience at Keystone Volvo we ultimately selected Stillman for their ease in the buying process. Highly recommend versus other dealers in the area.
I had a very pleasant first experience purchasing a vehicle from here. Kyle was absolutely wonderful to work with and he was very helpful with any questions I had.We live three hours away, so we wanted to make sure the trip would be worth it. Kyle told us exactly the condition the car was in and took pictures for us to inspect the car fully. He took it on a test drive to make sure everything was running properly. We were sent an invoice with the total cost and paid a deposit so they could hold the car for us.On the day of our visit, we paid for the front bumper to get touched up, as it had minor scratches, and they were nice enough to do both bumpers at no additional cost. Once we got there we were immediately assisted by Kyle. We took the car on a test drive and confirmed that the car was in perfect shape. The paperwork was a breeze and we were done with the entire transaction, from stepping foot inside the building to leaving with the car, in less than 2 hours.We are Volvo enthusiasts and it was clear to us that Kyle was extremely knowledgeable about the cars, since he has been working selling vehicles for 10+ years. He was always available to communicate with us and he was very friendly. We will definitely consider Stillman for our future car purchases.
This was my first purchase at Stillman Volvo. Kyle and I were able to make all arrangements over the phone. He was very professional, knowledgeable and courteous during the entire process. John, in Finance, was very personable and made the paper work easy. Austin provided a very detailed overview of all the operations of the car to myself and my wife. The overall experience was extremely positive and I would highly recommend Stillman. Well done!
First time Volvo owner, extremely satisfied with my experience at Stillman Volvo thanks to Kyle Butler. Within less than 24hrs he found a car that exceeded my expectations on all levels. Kyle made me feel like I was his only customer, I appreciated his exploration of options to ensure I found the perfect car. I feel confident in my decision with buying a Volvo, and even more confident that I found the right dealership to work with in the future.
If you’re looking for a Volvo, this is the dealer to go to! My husband and I had a wonderful experience here purchasing our first Volvo (XC60)! Kyle went above and beyond and made the car buying experience a pleasure from start to finish. He took the time to explain the features of the XC60 that we were looking at to ensure it was a good fit and we did not feel pressured into making any decisions like I’ve experienced at other dealers. Ultimately we decided to purchase the Volvo and we are so glad we did! The XC60 is absolute perfection all around - top tier safety, aesthetics, and comfort. We’re upgrading from a Mazda which treated us well for many years, but I will never look back- it’s Volvo for life now!! Thank you Stillman Volvo and thank you Kyle!!
Drove home our V60 Cross Country today; Kyle Butler and Austin Zeitter were great. Very helpful and really know their Volvos…old and new!Thanks for spending the time setting up and showing all the features.
I am so grateful to Gabriel Levy. I was having an issue with the center console of my XC60. I pulled into Stillman Volvo on a busy Saturday thinking it would be difficult to get some advice. But Gabriel came out to the parking lot, rolled up his sleeves, and fixed it! I will definitely return to Stillman Volvo!
Ryan Truitt is an amazing sales associate. Very thorough and responsive and got us a great deal.
Hey ladies! Are you tired of the stereotypical car purchasing experience where you are haggled with high pressure sales people who only talk to your husband? Then head to Stillman Volvo and ask for Ryan Truitt. He was excellent. No haggling, no pressure, no stress. Ryan asked great questions and really understood my automotive needs. This was a purely enjoyable experience from start to finish. AND the car is amazing!
Kyle Butler goes above and beyond to provide excellent service to past and present customers! He is always there to help out with questions that come up on my vehicle and is always a pleasure to work with!
We had an exceptional experience purchasing our vehicle with Kyle Butler at Stillman Volvo. He was so personal, knowledgeable, and friendly and made sure our experience was enjoyable and stress free. He was so honest and patient as we took the time to find the right car for us. We never felt pressured and trusted Kyle to provide us with reliable information and feedback. I would absolutely recommend you visit Kyle the next time you are in the market for a new car. He is THE BEST and will make you feel at home at Stillman Volvo.
Had a very low stress experience at Stillman Volvo. Casey Truitt and the entire Volvo team surprised us with asking us the right questions to get the best price possible and there was no pressure at any point. We would highly recommend.
Nice atmosphere, great service ... always been treated like family here.
We had the most incredible experience at Stillman Volvo. Casey and Austin who assisted us in purchasing our first Volvo could not of been more knowledgeable and friendly. From start to finish the process to buy our car was seamless and fun! They turned us into lifetime Volvo drivers for sure!
This is our third Volvo we have purchased from Kyle Butler at Stillman Volvo and we can’t be happier with our experience or our new car. Kyle stayed late and went the extra mile to have me driving my new car home which is what we asked to do. Kyle is fluent in all the models, packages and price differentials between the Volvo cars and could steer us easily through the sometimes confusing process of getting exactly the model, color and upgrades we wanted. I love my new car and highly recommend Stillman Volvo and do ask for Kyle Butler you won’t be sorry!
Excellent experience with Kyle and Austin! Kyle found us the exact car we were looking for at a great price. They even went as far as installing the roof racks for us after our new car purchase.
Working with Casey Truitt at Stillman Volvo was such a pleasure. This was my first experience with Volvo and I could not be more grateful that Casey was my salesman. He guided me along the way and I ended up with the perfect car! Aaron is so knowledgeable, he knows exactly how these cars work! I recommend Stillman Volvo and hopefully you are lucky enough to be match with Casey Truitt!!!
Service on the wifes car. Great, quick and slipped in a warranty repair on brakes without extra hassle, calls or time!
I have bought (2) cars with Kyle Butler and my sister-in-law has bought (3) more and we couldnt be happier with the transactions. He knows the product exceptionally well, is respectful of your time and will make sure that your needs are being met with your purchase. Would highly recommend working with Kyle personally. Also, the service department goes the extra mile without being asked...first class operation from top to bottom and wish I could buy more cars from them!
I spent a week looking for the perfect slightly used Volvo XC60 for my wife. I found the perfect XC60 and amazing service at Stillman Volvo. Kyle Butler was honest and very knowledgeable and made the buying process easy. Although he was very busy he took time to answer all of my questions and made me feel like I was buying the most expensive car on the lot. Austin was also amazing, he walked my wife through the set up process of her new SUV and made sure she was ready to use all of the great technology the XC60 has to offer. Great job all around Stillman Volvo!!
Friendly, honest and helpful, Stillman Volvo provided such a wonderful experience from start to finish. Initially, Stillman didnt have the color combination I was looking for in a Certified Pre-Owned Volvo. However, Ryan was able to find exactly what I was looking for! Its so nice to have a local dealership that our family can trust and can return knowing we will be taken care of. Highly recommend!
Thank you Kyle Butler and Stillman Volvo for an absolutely delightful experience from beginning to end! We went in to buy a Certified XC60 and found exactly what we were looking for. Kyle made the sale easy and comfortable. They were very busy and he was straightforward, not wasting our time, as so many dealerships seem to do.Two months later, we could not be more pleased with our car or with Stillman Volvo. We had a minor issue and Kyle took care of it immediately for us. That is it -- we are sold on Volvo, but more to the point, sold on this dealership.
Huge thanks to Stillman and especially Ryan Truitt for the best and smoothest experience I have ever had with a dealer. I would reach out to Ryan for any future car purchase.
Best experience ever.Kyle B and Austin Z did a great job and I highly recommend this amazing dealership and their service.
Scott Evans was amazing in the process of purchasing my new Volvo! Personable and professional and fun to work with! The entire dealership was great from start to finish! Thanks for a great experience!!
I bought my very first Volvo last week from Stillman, and the experience could not have been better! Kyle answered all of our questions, took his time, and stayed late so we could take our car home that day. I would highly recommend this dealership if you are looking for a Volvo they make you feel like part of the family.
I couldn’t be happier with the service and honesty of Scott Evans and the team at Stillman. Scott got me into a car I wouldn’t pick myself and I absolutely love it and also finding every angle to lower my lease payments. Can not recommend enough.
No follow up at all. Called them numerous times. And when I asked about some issie with a car, the secretary had to talk to me about the car, not the salesman. I would have bought the acura there but I dont want to do business with a company that cant even sell me a car, let alone fix one 😒
Kyle Butler did an amazing job showing me a variety of XC60s that would meet all my requirements. He made the buying process quick, easy, and enjoyable. Very personable and well trained staff overall.
We leased a 2021 VolvoXC 40 from Casey Truitt at Stillman Volvo. Casey was awesome! He made the process easy, quick and efficient. He answered all of our questions and provided valuable information.He worked with us to get the best lease deal possible. My wife loves her new Volvo and we thank Casey for helping us along the way.
I recently purchased my sixth Volvo from Stillman over the years. This one a 2021 V60 Cross Country which has met my high bar of satisfaction easily. Of particular note was the truly professional service I received from my Sales Consultant, Casey Truitt. In addition to being both courteous and knowledgeable on all aspects of the vehicle (and there are quite a few since I bought my 2013 XC70), he was persistent in tracking down a multi-state delivery of an accessory I ordered. Thanks to Casey and all the folks @ Stillman for another satisfying transaction.Thomas McParland
Stillman Volvo provides top notch service. Our sales rep was Ryan Truitt, attentive and responsive from when I first contacted him inquiring about the car I was interested about. He immediately proceeded to present me with two potential alternatives for acquiring the car for me to consider and provided feedback on the potential value of my trade in. Once I got to the dealership most of the process had already been agreed to and it took very little time to commit to a deal both for a new XC-60 and my trade in.As we moved on to the John Frederick, the Finance Manager, the outstanding service continued, he walked us through the pricing of the vehicle, the value of our trade in and finance agreement and then through the several services and extended warranty options with detail and helped us navigate all these decisions expertly.Product delivery is something else all-together as, Austin Zeitter, the product specialist, is a living, breathing, talking Volvo car manual. His knowledge of the features of the car and assistance in helping us learn and go through most of the set up with him was wonderful. There are so many things and so many little details that he walked us through that I cant even begin to imagine how it would be doing all those things following the manual rather than having someone expertly navigate you through all that stuff.I’ve also already had the opportunity to interact with the parts department since I needed to order front seat covers for my new car, both Jerry and Jack in this department were also nice and knowledgeable.All things considered, I am extremely satisfied with the service at Stillman Volvo and wouldnt hesitate to recommend it.
This is my 4th Volvo serviced at Stillman. I would not consider going anywhere else-- even for an oil change. Every contact meets or exceeds my expectations. The staff are invariably professional, friendly and have the owners interest in mind.My association with Stillman greatly enhances my ownership of a Volvo car providing a substantial level of security during turbulent times.
For the last 15 years we have had Volvo’s. John, Brad and their team go above and beyond! Quality, service and safety come first. Kyle even programmed our radio stations! The best!
Volvo is the car to get and KYLE BUTLER is THE man to see. Period.What a pleasure to work with him. He makes it happen, whether it is a sale, lease, service, or just to talk cars. And he doesnt disappear after the sale or lease. Im just halfway through my current lease and Im already talking with him about my next one. 10 stars out of five for Kyle and Stillman Volvo. Pow 🙌
Just leased a new 2021 XC60 and I’m in love!!! It’s beautiful and just as great as my last lease (2019). The sales consultant, Kyle, was professional, patient and knowledgeable. He helped me get the exact new colors and equipment that I wanted. The process was quick, pleasant and easy. Austin Zeitter the product specialist helped me set up my new XC60. He explained the new features that were not on my last XC60. He was extremely patient and extremely knowledgeable. I required a great deal of explanation because I am not technically savvy. All around an exciting and pleasant experience!!
Great staff, excellent customer service.
Can’t comment on Sales but Service is the worst! Gave them many chances but continued to have problems. Finally just gave up.
Had an amazing experience with Kyle at Stillman Volvo. He was patient during the buying process and remained extremely helpful after we purchased the car.
Been in my new XC40 for a few weeks now and loving the car. I considered buying a volvo at another dealer a bit closer, but ultimately, the service and experience of Stillman always brings me back- this is my 3rd volvo Ive purchased from them. Casey made the whole buying experience easy and quick, answering all my questions and helping me to get the best deal. Love that Stillman has someone on staff specifically to walk you through all the cool features of the car- Austin was great. Highly recommend Stillman.
My salesman Kyle at Stillman Volvos was excellent. Hes been working with me for a couple of months now looking for the right XC90. He was able to get exactly what I wanted, denim blue with maroon interior. He was so patient, understanding & very helpful. An all around genuine guy. Would recommend him to anyone.
I purchased my first Volvo from Casey at Stillman Volvo and it was a great experience. I have never purchased a car with such ease. Everything was great from the initial contact to the final sale. Casey was friendly, professional and knowledgable and I couldnt have had a better experience. Also Austin was so helpful with going over all of the awesome tehnical featuires in the XC60 . . .it is amazing and I LOVE my new car! Thank you Casey and Austin!
Our family just purchased our 3rd Volvo this year from Stillman, each time working with Scott Evans ( 8th Volvo from Stillman in the last 2 decades). Scott was able to find us a 2020 XC90 that suited our needs the day we can in and we were able to start a contract that afternoon. It was one of the quickest and easiest vehicle purchases ever. Scott is always patient and being a car guy, knows what his customer needs. Hes not pushy like most sales persons and is very laid back. He understands his customers, makes recommendations thats practical and reasonable, and lets the customer makes the final decision according to their own timeline. Scott Evans is probably the most likeable car salesman youll every meet! Thats how car buying should always be. Stillmans always has a nice variety of selection so its a good chance youll find what you need. If not, theyll find it for you. Thank you Scott and the Stillman Volvo family for always keeping us safe on the road. Stillman Volvos service center is also just as good; beats any local Volvo, BMW, Infiniti, Lexus or Mercedes dealer in the area (my family has tried them all). Greg Donaldson and his service team will always take care of you. We will always have at least one Volvo in our stable from Stillman Volvo! Stillman Volvo for Life!
When I climbed into my new Volvo for the tech tutorial, the XM radio was set to the station Id been playing in my trade-in. If thats not attention to detail and superior customer service, I dont know what is. I dont know that when we arrived at Stillman Volvo on a sunny Monday evening we expected to make a deal but it absolutly happened. I give huge credit to Kyle - for reading us and understanding how to talk to us and what we needed/wanted in a car and a dealership experience. That, and discovering a shared history didnt hurt! We returned to pick up our new ride and trade-in our Wrangler and the entire process was so incredibly smooth, respectful, open and clear. Even finance- such a pleasant surprise! It felt great to be spoken to and treated with such humanity and respect. And I would be doing a disservice if I didnt mention Austin, who took the time to pain-stakingly walk me through all the glorious new tech in my new ride while tolerating my middle-aged lady references and pretty terrible jokes. Thank you Stillman -- we are very happy customers.
Top Notch throughout the entire dealership.Impeccable Customer Service!!!
BEWARE - Volvo’s are expensive to repair and have known electrical issues and some expensive parts wear quickly. If you unluckily get one of these vehicles - you’ll be dealing with these issues for the entire time you drive the car.Bought a new Volvo from them in mid 2000’s...Had a known software/electrical issue with heating cooling system that had me in and out of the shop many times...Each time service said they upgraded the software, then it would break again, then when the car was no longer under warranty...They said it would costs “ thousands to fix the heater/ac because there was a “black box” they needed to get in”. Clearly they were patching or jimmy rigging a fix - never fixing the issue entirely.Then there was substantial water in rear floor of car due to leak in sun roof, kept needing right engine mounts during inspections, then new a/c, then brake calipers, then oil pan recall they never told me about - I told them, then struts, then a $500.00 remote key replacement, then finally - new transmission.Heater/cooling was never fixed while under warranty or after warranty - greatly affected wind shield defrost which is essential for driving and all else happened one after the other as soon as the warranty expired.Dealer kept pushing us to purchase a warranty for $1,500 every year. S40 just slowly fell apart. Dealer wouldn’t acknowledge it was a lemon.Shame...We heard much praise for Volvo - you pay more upfront to have a safer, more reliable, reasonably maintainable vehicle. Drove beautiful - when it wasn’t having issues..Which is why I’ll give it 2 stars, instead of 1....but cost me much, much time in travel to the shop and caused much inconvenience, frustration and cost me much money.Ultimately a big bummer.
The BEST customer service I have received in a long time!!!Their service was prompt, thorough, and excellent.We are from NY and were visiting PA. Unexpectedly, our engine was making a high pitched squeal. We called the dealership and without question, they came to our location, picked up our vehicle, provided us with a loaner car, and repaired our vehicle the same day.Our XC90 has been the most reliable and comfortable family car. We have loved it and more importantly loved the service we have received from Stillman Volvo in the purchase of our vehicle and continued wonderful level of service.
We had a great experience at Stillman Volvo over the last few weeks. We were in the market for a new SUV, and heard great things about Volvo. We met with Casey Truitt, and he showed us the XC90 and answered every question we had completely. He was exceptionally helpful and not pushy whatsoever. Then, when we determined the XC90 was what we wanted, he went and found the exact model that we wanted and arranged for it to be brought to Stillman. He also helped us get the financing out of the way early so we could pick up the car as soon as it was ready. Then, we had a very helpful and detailed walk through of the car with Austin, which really highlighted just how great Volvos are, and how great the service is at Stillman. This is by far the best car buying experience we have ever had. Highly recommend!
Although we didnt end up buying a car from them, we had a great experience there with Scott setting up a car for us to test drive, telling us about the features, and sitting down with us afterward. We have a friend who really likes this dealership and recommended it to us, and were glad we checked it out and got to meet with Scott!
Solid experience as usual. They always go above and beyond and during covid it was a quick and painless transition. I highly recommend Stillman Volvo for your next vehicle. Thanks again:)
Excellent service department. Volvo keys are super expensive but they were nice enough to try programming an aftermarket (ie cheaper) key fob for me and transparent about pricing...even if it didn’t work, I’d have to pay for the software download. Thankfully, it worked! They had the key ready in about 30-40 minutes ($140 overall, very reasonable). Also everyone was wearing masks and keeping social distance, would highly recommend and will definitely be back.
Kyle Butler was an absolute pleasure to work with: he listened carefully to my interests and showed me exactly what I was looking for. Not only is he a consummate professional, he is tremendous fun - I’ve never written these words about car shopping! Thanks to Kyle for helping me find a great car that fit my wants - job very well done!
Went in with my husband to buy a xc90 we had seen online. We walked in and received help right away. David knew everything about the car and explained in thorough detail. After a short discussion we decided to confirm wanting to purchase. Everything was quick and easy. David installed all the extras we had gotten and showed us how everything worked. By the end I felt like it was home. We left very happy and have been enjoying cruising around in our new SUV ever since
I had a pleasant experience there today. I recommend their services. Have a Blessed Day....
Always friendly.
A recall brought us back to Stillman for service on our XC60. Which we love. We made the appt.online could not be any easier. Added a oil change and a tire pressure check. Arrived at 10am greeted by the most polite and professional service personel anywhere. Waiting for service i had my choice of snacks and drinks. Within 45 minutes our car was finished. They know the business. May be our first Volvo but will not be our last. Thank u.
Went to this dealer over the weekend with my wife. Walked the lot for 20 minutes, very interested in the XC60. Literally pulled up right in front of their front doors, not a single salesmen walked outside to greet us or help us. As we were walking back to our car to leave, I peeked in the window to see at least 2 salesmen sitting at their desk with no customers, one of them texting on his phone at his desk. Got back in our car and said, that was embarrassing..... Went across the street to Infiniti and bought a QX50 the same day, was greeted immediately there.... Cant rate the car or shop service, only the location and the customer service on the retail side.
The sales process is easy and organized, pricing is fair, and the entire staff goes out of their way to give you a memorable experience. Our service experience for the past few years has been top notch and accommodating. Lots of great amenities and I can work while my Volvo is being tended to. Highly recommend this family run dealership for both buying and serving. Thanks Stillman’s!
Some service reps got very bad attitude. Cold and tough words over the phone, a focus on how to make their day easier instead of a customer. Especially compared to BMW or Mercedes next door, who will never ask why when a customer requests for a loaner, or promise to fix something in a flash but when you stop by they refuse to serve and told you that you have to make an appointment.
Casey was responsive and helpful - very pleased with both the buying experience and the car
My husband and I started our car search in February and we wanted to test drive everything that I was interested in before making a decision. We still had a couple months on our lease of a different brand of car and were up front about that and that we would be test driving other brands as well and making a decision in May. Casey was our salesperson and was never once pushy, he was knowledgeable, kind, and patient. He told us that he would not bug us and not be calling us unless we wanted him to and respected our wishes for him not to. Fast forward Covid hit, and we couldnt test drive cars. After the dealerships opened back and we test drove other brands, the XC60 kept sticking in our minds from February. Coupled with the customer service of Casey, we decided to go back to see if we still liked the car. Casey was off but 3 people helped us that day to see the only car left that we liked. They were all patient and nice and helpful and helped us book an appointment with Casey for when he was back after the holiday. We ended up with exactly what we wanted, Casey, Austin, and Angelo were a dynamite team to get us the best deal and set us up for success leaving the dealership. It was the easiest, most pleasant, hassle-free car experience my husband and I have ever had. They are definitely thriving through Covid. Thank you Stillman team!
Scott Evans and Stillman Volvo made buying our V60 Polestar a pleasant experience. Scott was very detail oriented and explained all aspects of the car. Scott was great to work with and made the buying experience a pleasure.The Stillman Volvo showroom is bright, open and always has a classic Volvo or two on display. It is obvious that the staff at Stillman Volvo like selling great cars.Delivery was a joy - all aspects of the car were explained fully and the car was meticulously prepared.
I’ve been a loyal Stillman patron for over twenty years. Sales and Service are exceptional! My experience is with the Service department mainly for the last 14 years, specifically with Jim (Sghettie), Greg, Paul, and Jeff keeping my 2005 Vehicle in excellent shape. Stillman Volvo Service always takes excellent care of me and my vehicle. They are friendly, welcoming, thorough, and give detailed explanations for services needed at the time and prepare me for what is needed in the future. All work is of exceptional quality and I am totally confident with the expertise that goes into caring for my vehicle. I also appreciate the excellent communication to help me understand how my vehicle works and what to be aware of. I have complete trust and confidence in their work and in what they tell me. Sales personnel are always welcoming and helpful. Brad made the purchase of my 2005 Vehicle an enjoyable experience and most recently Kyle worked with Paul to help me with arranging needed Service. They are an excellent Team who are proud of their work and who enjoy caring for their clients. They’re the Best!
Service exceeded my expectations very thorough and timely. Staff very friendly.
Highly recommend Stillman Volvo - big thank you to Brad and Denise. Our purchasing and delivery experience was excellent. We found the exact car we were looking for online and called Brad who provided a fair and honest price without having to visit the dealership or jump through hoops. Denise made delivery amazing - everything was ready to sign upon our arrival and the car was waiting for us in the showroom because it was rainy outside. Delivery and car feature walk through were flawless and informative. We really appreciate the professionalism and pleasure car leasing experience. Highly recommended.
We were greeted by David Parry, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there.I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering every question of ours patiently.Nowadays, it commonly seen that car salesmen only objective is to get money out of your wallet. But, salesman like David delivers an incredible service and gives a very pleasant experience.Thank you for everything David!!!
Have been an Lincoln and Cadillac owner for last 10 years. Was very happy with both. Just traded Lincoln in and Kyle Butler was phenomenal. His knowledge base and love for the company was second to none. If just looking stop by and ask for Kyle. I am very happy with mt S90.
Stillman Volvo made leasing a new Volvo painless! Kyle Butler and Denise McElhiney worked at reducing the cost of this lease to the best deal available, with the lest money out our pocket. They are true professionals We highly recommend this dealership for an honest, professional experience. And what a great car as well!
We drove from out of state to purchase a used vehicle over a year ago because it was priced so low. I am pleased to say that it still looks & runs like new. David was extremely friendly and helpful, which made a lasting impression on our family. I highly recommend Stillman Volvo when comparing prices online and if you ask for David, I promise you wont be disappointed. Thanks again!!
My S60 was coming off lease soon, in December Kyle Butler followed-up with me and explained Volvos 9 month pull-ahead program. The timing was perfect because they were able to get me into a new 2018 S90 during their end-of-year Red Bow program and we got a great deal. Kyle listened to my concerns about going from the S60 model to the larger S90 and all of the details I was looking for. Kyle worked with Brad Stillman, who weve had a great relationship with for many years, and they found me the perfect vehicle. Kyle kept in constant contact throughout the entire process and helped me feel confident about my decision.The day we picked up the new S90 Brad was waiting for us in the lobby, thanked us for our continued business then took us to Kyle. Kyle motioned over to the showroom floor and there was our new S90 fully detailed with a big red bow sitting on top. Kyle let us take photos with the car in the showroom then painlessly took us through the paperwork process.Afterwards Kyle handed us over to Holly Hopkins who patiently explained all of the S90’s new features until we were comfortable with them.Several days later both Kyle and Holly have followed-up with us to make sure were happy with the new S90 and asked if we have any other questions. The entire process left us feeling like valued customers – not to mention I love the S90 – its quality is what you’d expect of any Volvo.
Previously I had been a customer of a different Volvo dealership. I happened to stop in to Stillman to look for a new vehicle as I am turning my older Volvo over to my son. I am so fortunate to have had Scott as my salesperson. He was very personable, very knowledgeable and so much fun! He made my car buying experience a real pleasure. He handled everything from the purchase, the paperwork, follow up and all. He even offered to let me come back in after getting more used to the car to go over the features again as the new 2018 XC60 has loads of them. I am definitely recommending Stillman, and specifically Scott, to my parents who might be looking for a new car soon.
I couldnt be happier with my recent experience at Stillman Volvo. Scott Evans was very accommodating during the transaction and answered all questions directly without the car salesman hidden agenda. Also glad to find that there are fellow Volvo enthusiasts out there who offer a wealth of technical knowledge from the old 240s to current models. I plan on utilizing the service department at Stillman for years to come after seeing the meticulous facility. Volvo for Life
My experience with Stillman Volvo was great! Very organized, courteous and honest. I would highly recommend this dealership to anyone. So glad to have chosen to do business with you!
David Parry made buying our first Volvo surprisingly easy. He was extremely friendly and we never felt pressured. We interacted with several other Stillman employees as well and they were equally as lovely. They even had patience for our one year old son who was shopping with us. We highly recommend David and Stillman Volvo.
Had a great test drive experience with Nicole first and decided on an XC90. Contacted a few dealers to get the best price and Nicole matched it quickly. Put down the order at the end of Jan and a couple of months later our new car was here. Nicole and Angelo made the pick up experience very smooth and pleasant. She went through the features with my wife thoroughly once more. She even threw in a personal gift for us - a kick guard for our young son, which was greatly appreciated. Definitely recommend to anyone whos interested in checking Volvo out.
I purchased a Volvo Certified used vehicle from Stillman with approximately 30,000 miles on it. Allegedly thoroughly inspected and therefore, Volvo Certified. Within four weeks I had my first bill for four new tires as they were all dry rotted and the air pressure light was on from the second day I owned the car. Over four years I had the car in to Stillman 15 times for service and repairs which amounted to over $10,000.00 and much inconvenience. The timing belt skipped two weeks ago and caused catastrophic engine failure. No one at Stillman can explain why, and my point is, it is certainly not a maintenance issue on my part. They actually accused me of bottoming out and when I advised them I did not, they acknowledged there is no undercarriage damage or evidence of such. Stillman wanted $6,000 to repair the car. I have been told by Volvo that we offer a warrantee not a guarantee, so much for Volvo Certified.. My car is now at another Volvo dealer getting the exact same repairs for $3,000.00. The EXACT same repair for half the price. Beware of Stillman.
Great to deal with. No hassle
Got new wipers for my xc60 inscription & service Dept replaced my batteries in the car remote. I honestly thought it was broken and would cost me over $300 👌
I purchased a retired courtesy car 4 years ago, and came in to purchase another one two weeks ago. I noticed the model and color I was looking for was listed on the website, so I came in to meet with Denise since I had worked with her for my last purchase. She was extremely helpful, informative, and accommodating. I am very pleased with my purchase and look forward to working with Denise again in the future!
Purchased a new XC40 and the experience at Stillman could not have been better. Every person I dealt with throughout the process was great. David Parry did a fantastic job identifying the perfect car for me. His attention to detail and industry knowledge was apparent through the entire process. It became abundantly clear to me why several of his regulars popped in during my visits - because he cares!After the sale was completed Kevin did a fantastic job taking me through the cars many features and tech.If youre considering a Volvo, do yourself a favor, call Stillman and ask for David Parry!
Class Act!We visited Stillman Volvo after being told by another Volvo dealer that they couldnt help us lower the sticker price. We arrived right before closing. We were met by Robert Corse, and instead of telling us they were closing in 15 minutes, he told us to take all the time we needed to look at, discuss, and test drive the car. Once inside, Frank had no problem helping us to reach our goal, and Denise was a lovely, happy presence helping Robert with our paperwork. As my husband and I were trying to figure out a way to get back to Stillman the next day to retrieve our new but used car, Robert made arrangements for us to drive it home THAT night. Youre probably wondering about the last minute detailing. Robert gave us an IOU to come back at a later date that would suit us. These three exemplary employees stayed well beyond closing time to ensure I was happy. Talk about teamwork and customer satisfaction! They definitely made a new lifelong customer in us that evening, and although the dealership is not that close to our house, we will be making the drive to service our car! Thank you for your stellar service, Stillman Volvo team!
Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave Parry, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him. Holly Hopkins was friendly and very knowledgeable on all the features and settings of the car.
Bought my current 2016 XC70 there. Exceptional dealership with regards to buying, and also servicing my car. Highly recommend this dealership to anyone looking for a Volvo...
I had a great customer experience with this dealership. The communication by e-mail and in person was truly remarkable. Each step of the process was unlike any other auto buying experience. Joshua York was great to deal with during the process. He understood what my goals were and was able to accommodate each of my requests. From the internet to the show room, each step was a pleasure to experience.
I found what I was looking for, reached out to David, and he immediately gave me the breakdown in pricing that I was looking for. Sounds easy enough yet the other dealerships I asked this of seemed to avoid a straight answer. We made a quick, easy deal and my paperwork was ready upon arrival. David is a gem with a terrific personality. I will def recommend Stillman bc of him Angelo was also terrific to deal with. Might I add, this all took place on BOTH of their days off . Transparent to me. Awesome job!
I used to be a Car dealer so Ive spent some time at different dealerships. This was one the more pleasant experiences Ive had. Stillman Volvo really cares about there customers. Every employee there was more than helpful. Volvo is in my opinion the best car company
Kyle Butler has helped me with two Volvo purchases, most recently in January 2018. His knowledge of the Volvo lineup is detailed and thorough for both current and past model years. When trying to decide among various pre-owned vehicles, this detailed knowledge of the differences in their features was essential to my decision-making. He is prompt and patient in responding to questions. He and the dealership were extremely fair and straightforward when it came to reaching a deal. I have been very satisfied in all of my dealings with Kyle and with the Stillman family and strongly recommend working with Kyle and with the Stillman dealership to anyone considering the purchase of a Volvo.
Great place to buy a car! Great service all around. Matt in service is very knowledgeable and helpful. Highly recommend dealing here!
This was my first service appointment since I bought my Volvo convertible in June and the staff was exceptional! My car was taken on time and done in 40 minutes-washed and service completed. I submitted a $10 coupon for my oil change and Paul was happy to deduct it, even after the invoice was processed.Just as impressive were the other members of the service team, who explained to a customer that his service may take a bit longer than he had anticipated, and immediately offered a ride home. Within 15 seconds, another member of the service team asked the customer if he was ready to go.I am in the financial services industry and in my business, an exceptional client experience in each interaction is expected and, hopefully, delivered.I genuinely believe this experience may have been the best exhibit of teamwork and responsiveness I have have observed as a consumer ! Give all those gentlemen a raise!!
I have been dealing with Stillman for years and have continued to value that relationship. David Perry called me up and took me through a great offer for a new car lease turning over my current lease early.David and Stillman went out of their way to make the numbers work and find that car that I wanted.I would happily recommend David and Stillman to anyone who wanted to be treated fairly and respectfully. They made the experience painless, and hassle-free
I bring in my 1999 Volvo V70 every year and the experience is always outstanding! I usually end up with a courtesy car -- which is fun for me. The service department always goes above and beyond to find parts and to make my car whole again. If Im able to buy a new Volvo, I will definitely purchase it from Stillman because of the outstanding service I get each and every time I bring my car in. Thank you!