The lines are RIDICULOUSLY long, all of the time. Expect to wait over 30 mins to put an order in. Expecting to grab a quick cup of coffee before your class? Literally forget about it…Having an hour in between classes and stopping by for a drink, just to rush or be late to my next class is not it!I understand that it’s on a college campus and there’s large masses to serve, however there needs to be a better system, more staff, and staff that actually moves with a purpose.

The bravest people on campus are the people who work here. yall r fighting for ur LIFE up there. lines out the door and its still not an awful wait. food and drinks are always exquisite. anyone blaming the people working here for the wait are wack and no nothing ab the food service industry. LIVE LOVE WCU STARBS

The workers are so poorly trained that they dont know that frappuccinos get whipped cream, which is pretty sad. Ive been here a few times now, and yeah the lines are long, but its on a college campus, so thats kind of assumed.

Pros: Lively atmosphere, nice music, good menu variety.Cons: Long line, ALWAYS. Workers are always swamped and overwhelmed This causes orders to be sloppy and not even be the correct item you ordered. Seen workers not wear gloves when handling pastries, and throw straws or coffee koozies at people instead if handing it to them. Not friendly or pleasant service. The absolute bare minimum.

You have to get here on time before any rush...but great service. Maybe change the times that you have posted online and on your door. The don’t match up.

Good and fast, doesn’t open at 7, opens at 7:30.

The music its horrible....i mean its more dead than a corpse. Other Starbucks have fun chipper music.... But not this one (two thumbs down)

Id recommend 2 cashiers running at all times instead of 1. If I wanted to wait in long lines, honestly Id go to Wal-Mart.

This Starbucks encompasses none of what makes Starbucks a pleasurable experience, except for having decent seating.Theres no mobile ordering available, no wifi, and no refills on iced coffees and teas at this Starbucks location.Along with the non existent pros that make Starbucks an enjoyable destination, this Starbucks also employs the most incompetent baristas Ive ever come across. On average, one drink is served per minute, which means if therere 20-30 people ahead of you in line, youll likely wait 20-30 minutes for your drink, which is ludicrous, and only magnifies the need for mobile ordering to be available at this location to speed up the ordering process.This is by far the worst cafe Ive been to thus far.

Friendly staff and service. Even with the long lines the speed of service is good!

Coffee is either hit or miss some days, lines are too long, need to hire better people.

POSSIBLY BETTER THAN THE REST

Very slow service. I once was told they couldnt give my pregnant wife a cup of water, something they do at all other locations.

So very convenient

Disgusting service, and hideous employees. Manager is a b****!!!

Rude employees.