I dropped off my pump for rebuild 1 month ago and still do not have it back. The worse service I have received in over 20 years of dealing with this company. Its gone down hill since Margaret retired. They say its lost at u.p.s. Then they say there getting me a new replacement one?? Nope. Havent seen that either. I have to call them every time. They have never call me once about it other than the first quite.. I have to go buy a new one now and take them to court to get my money now...
Not very impressed as a first time shopper. I spent more money here because I heard good things about the shop. Shipping took a lot longer than I feel it should’ve, there were no alternative shipping options for faster delivery presented to me, and after waiting almost 9 days for the package, it ended up being sent to my billing address and not the shipping address I requested. Good thing I’m relatively close to it or that could’ve been a disaster. Next time I will probably do business with someone cheaper that can offer better shipping after these two issues.
Just installed a new turbo from here today. Nice product, came with everything needed and the truck runs great! Thank you.
Ive known Margaret since 1989, have taken FI pumps, nozzles and turbos to her shop and have never been dissatisfied with anything her shop has done. The quality of repairs/rebuilds, has always been the best anyone could find anywhere. Maybe Ive had some luck because as any mechanic knows, parts fail and we are human. And in spite of the fact that Ive been making a living working for Caterpillar and as an independent for over 50 years, Ive learned much from her expertise that she and her crew, when asked, give freely.
Great selection of parts and friendly staff. Good prices would try them first before the dealer.
Margret was very knowledgeable and politely directed me on getting my equipment on the road to operation. After several calls to other diesel service businesses, this was certainly a relief to get first class treatment.
Good service. Great price
Margerie was great, got all my parts.
I took the fuel injector from my tractor in to them for testing. It turned out OK, but they and their folks in Oakland spend some time giving me advice and tips for getting the injector purged and the tractor up and running.
We have purchased many diesel egr cooler kits, injectors and oil coolers here. Service is always excellent.
Excellent products, services and people!
Great customer service
Awesome