I have been going to Paul Vision Institute for many years and it has always been a pleasurable experience. The staff is very polite and helpful. Of course, Dr Paul is a wonderful doctor. I recently had my post cataract appointment with Dr. Taylor. I was so excited to see him again as he had spent his intern work about four years ago with Dr. Paul and we had connected with our passion for NC State. Dr. Taylor is a smart and knowledgeable doctor and I am very pleased that he is my doctor going forward. Dr. Taylor, like Dr. Paul, has wonderful and caring personality. I know I am in real good hands with Dr. Taylor who has been trained under the skillful and knowledgeable mentoring of Dr. Paul. It is a great practice where you can rely on these doctors whenever you need them. I highly recommend this practice.
Dr. Taylor was very thorough, personable, and attentive to all of my questions and concerns. I was very comfortable from the moment I checked into the office to the time I left. I will definitely be back.
My husband and I recently had an annual checkup with Dr. Taylor. He provided exceptional service along with a great chairside manner. It’s obvious that he enjoys his work and cares about his client. The front desk staff is friendly, communicative, and very helpful. This office is spotlessly clean and comfortable. If you are looking for a step above for eye care needs, I recommend Paul Vision Institute. Dr. Paul is top notch.
Best eye exam I have ever experienced. Dr Taylor was very thorough and explained things like I have never understood before. I would highly recommend Dr Taylor and the Paul Vision Institute.
They have professional and courteous Drs. and staff willing to answer all questions about eye health. They did not delay my appointment time and moved quickly to complete my visit. I have referred other family members to them and all have been impressed with their service.
Dr. Paul was very professional in every way and gave me feedback on every refraction choice. I felt he and I were working as a team. Very friendly and appeared to enjoy his job. Office staff were friendly and knowledgeable. Glad to be a part of this practice.
Dr. Krug is very thorough and explains each test result clearly. The best eye exam I have ever had!
Dr. Paul and his staff were terrific. Everything was handled professionally yet in the friendliest way possible. I appreciated Dr. Paul explaining my situation so thoroughly and for his recommendations. I really feel like he was truly looking after my best interests. Have already told friends and family they need to go see Dr. Paul for their eye care needs.
Great experience with Dr Taylor. He was super nice and explained everything well. Will definitely go back!
No wait time at all. Took me immediately to the examination room. Very efficient and thorough. Explain to me the things they were doing and answered all my questions to my satisfaction. Very professional and courteous!
Dr. Pauls office is calm and relaxing and his staff is attentive and caring. He is very compassionate and gave me confidence about solving my eye problems since cataract surgery. The optical section also has a beautiful and tasteful selection of eyewear!
My wife (who has macular degeneration) and I always receive top notch care from professionals who have been helping us for many years.
Awesome staff and amazing docs. They took our very minor visit seriously and provided us everything we needed. Nice office and took sanitization very seriously. Thank you all so much!
I saw Dr Ben Taylor for an eye exam. Everyone was very professional and extremely thorough. I felt my visit went well beyond the normal service and advice you get at other establishments.I would highly recommend.
Very good experience at Paul Vision. Quick check-in, short wait, eye equipment check sophisticated. Dr Ben Taylor was very thorough and friendly during eye exam. He went out of his way to answer my questions and explain details of my eye photos. I even purchased my new glasses there.
Was recommended to us and we were not disappointed. Very professional, efficient and customer service oriented. Met all of our needs. We highly recommend.
Greeting from the staff was cheerful and welcoming. Check-in with Amy was quick and efficient.The optical nurse, Keri, provided the preliminary testing and prep for my appt. Her manner is comforting and she explained each test in a clear manner.Dr. Pauls compassion and enjoyment for his vocation really shines through. He excelled at engaging me in the review of test results and explaining what he was seeing in the images. The information was provided in a clear and understandable manner. I was given plenty of time to ask questions and Dr. Pauls responses were complete.The lobby, exam rooms, and lavatory were all pristine -- clean and uncluttered. I was very comfortable in all of the office spaces regarding a minimal possibility of exposure to Covid.I never felt like I was being rushed during any stage of my appointment at Paul Vision Institute. Also, the staff has been willing and capable in answering other questions I had after leaving my appointment.I give my highest marks to the Paul Vision Institute. I also recommend this eye care provider to anyone needing basic eye care or evaluation and care for an eye disease.
I feel very confident about visiting the Paul Vision Institute. I saw Dr. Casey Krug - and was very pleased with her treatment and the information she gave to me.
Paul Vision Institute is a world class eye care center. The staff is knowledgable and caring, the equipment is sophisticated, and Dr. Taylor went above and beyond to meet my eye care needs. Highly recommend this practice.
Responded quickly when told lenses had scratches on them !Thelenses were replaced in good time!A good place with warm receptions!
Dr. Paul was attentive, thorough, and extremely knowledgeable of my eye disease. He took time to discuss clinical trials available to me and the pros and cons of each. He also suggested nutritional changes I could make to help keep my condition in check. Awesome experience, well worth the 2.5 hr. drive each way.
Had an eye emergency. Was seen promptly. The staff treated me excellently and professionally. Of course, Dr. Paul’s knowledge and treatment of my injury was second to none. Thank you Paul Vision Institute
I was very impressed with the knowledge and speed at which Dr. Paul diagnosed an eye issue I have been having for sometime and was NOT caught by the doctor Ive been seeing for four years. His office is very clean and the staff are very efficient. Five stars!
Very professional and informative. Entire staff are very caring. Highly recommend.
Dr. Paul and his staff were amazing. It was our first visit, Dr. Paul made us feel completely at ease and took his time listening to our questions and concerns as well as taking his time to answer our questions.We’re grateful for Dr. Paul’s experience and knowledge and help in this very specific field of eye care.
Always feel good about my visit. Very professional service from Dr. Paul and his staff. I know I am in good hands.
We have just moved to Wilmington and are so fortunate to have been referred to Dr Taylor by a close friend!! he exceeded our expectations!
This was my first eye exam in a while, but I was blown away with the professionalism of Dr. Paul and the entire staff. Took the time to explain each exam and afterwards my need for eye glasses (or not needing immediately). Over all this was a really great experience. 10/10 recommend!
Dr Paul is beyond AMAZING!!!! He helped me not go blind!!!! His assistant Keri and the team totally ROCK!!!! We love y’all!!!Thank you from the bot of my heart!!!!!❤️❤️❤️❤️❤️( 5 hearts & stars) ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
The best most helpful staff. A true backbone of the community.
Staff is excellent and Dr. Paul is superb!Thanks so much !
Excellent facility, professional staff, answered my questions, and reviewed computerized snapshots to support their response. This was my first visit and Sara coupled with her staff made me feel at ease during my time spent with them.
Completely satisfied! Highly recommend to everyone! Dr Paul discovered 2 eye diseases another eye doctor missed! So glad I was referred to Dr Paul by my friend Tonya!!
Friendly, efficient facility. The new Doctor, Ben Taylor was quite knowledgeable and patient with me.
I was very pleased with the entire staff. This was my first visit and I was extremely happy with the professionalism and friendly atmosphere.
Dr. Paul is extraordinarily helpful and exceptionally knowledgeable about how to treat low vision and people with challenging eye problems. I highly recommend him .
Prompt, immaculate services and the BEST eye doctor ever! Sarah Brigman, DO is really fantastic. I have followed her from her previous employer to Paul Vision where the entire staff is 100% better.
Dr. Sara Brigman is exceptional: kind, personable, patient, and very thorough. I also had an emergency situation a few months ago, on a day that Dr. Brigman was not in the office. Dr. Paul saw me late, staying well past office hours! In addition, the support team is equally attentive and helpful! What a great patient care team!
Both my husband Wayne and I have been patients of Dr. Sara Brigman for over 12 years. She is very knowledgeable and personable when communicating test results.
Dr. Paul is great. Has outstanding knowledge, and a charming manner with patients. The staff (esp. Kerry) are great too. They have the latest diagnostic equipment.
Dr. Paul and his associates are the best! Polite, helpful and knowledgeable. I feel valued as a patient. Dr. Paul helped me with my eyesight so I was able to keep on driving!
Paul vision institute was recommended by my doctor. What I discovered was a warm friendly atmosphere. Everyone was very professional and informative! The thing that stood out the most was this was one of the most efficient, well thought out comprehensive operations I had seen. I highly recommend them.
Wonderful experience with the Paul Vision Team! They made me feel comfortable and safe with COVID-19 Prevention Procedures in place and with their initiative in eliminating unnecessary contact. They also answered every question I had, a signature with this friendly and knowledgeable staff.
Ive been wearing glasses for most of my life and in all the years getting an annual exam I do not think Ive had one better than my experience with the Paul vision team and Doctor Brigham. They use high tech scanning equipment as well as personal one-on-one consultations. I highly recommend them.
Paul Vision Institute is such a great practice with a small town feeling!!Forget the big box eye clinics where you feel like you are there for them.When I think about my first visit, I walked into I found a beautifully maintained reception area, was greeted by such nice people, was brought into the pre-visit room with state of the art equipment (no more dilation) - photos taken,etc. and then for my main visit with Dr Sara Brigman. We met Dr. Brigman years ago during our visit at another company. We were elated to find out she was practicing at Paul Vision Institute!! My experience was wonderful, comforting and personal. Dr. Brigman had always made us feel like we were in a small town office - genuine, friendly and not rushed - today was not different. I would highly recommend Paul Vision Institute to anyone seeking a better experience.
Dr Brigman takes the time to fully explain everything to you. It is an enjoyable experience to visit the office.
Exceptionally professional and courteous service from the office staff to Dr. Brigman. It was important to me that Dr. Brigman took her time and answered all of my questions and concerns. They differ from most medical offices in that they know you more by your name than your birth date. How refreshing. Thank you Paul Vision Institute.
Very knowledgeable and professional Dr with excellent staff.
I have to give both Dr. Paul and Dr. Brigman the highest rating for the time and care they always give to me and my husband when we visit. They go out of their way to accommodate. I wear contacts and it is hard to tweak just the right strength because our eyes are always changing...but they always work with me patiently to find just the right brand and fit. They have a great selection of glasses to choose from too. I really appreciate the overall knowledge and experience at Paul Institute. I promise you will feel welcome and at ease at their office -the staff is very friendly and their office is beautiful! I highly recommend.
My first time here. Everyone was very nice. Dr answered my questions and explained everything to me. She offered options to improve my vision. Loved not having to have my eyes dilated. Office was clean and comfortableWill definitely recommend to others
I had an overall great experience! They had a very clean atmosphere, high-tech equipment, and very professional friendly prompt service. I highy recommend!
Great experience! Everyone was so nice and so knowledgeable. They took me right away and everything was incredibly clean and state of the art. The doctor was really patient and explained everything clearly. My husband went on a different day and had the same fantastic experience.
Easy great service for eye care in Wilmington
Thank you for a thorough eye exam and explanation of various eye issues and potential issues. I truly appreciate Dr Sara Brigman’s attention and patience in addressing my concerns. As well, Whitney was very professional, proficient and friendly in performance of all the various eye exams.Thank you and I am very grateful for the referral by Dr Peter Kramer to your practice.
The staff and the Drs. are very nice and professional great experience
I recently moved to NC. I was having an issue with my eye that required immediate attention.I contacted the Paul Vision Institute.Within minutes I had a same day appointment and confirmation that they would accept my medical sharing group for payment.Everyone was helpful and made me feel comfortable during a stressful time.I highly recommend Paul Vision Institute.FOLLOW-UP: Ive been a patient of Dr Pauls for 2 years now and am completely satisfied with their professionalism and communication. I feel like Im part of the decision making process with any issues with my eye care. I highly recommend Dr Paul and his wonderful staff.
Quick, no wait, friendly, knowledgeable ...great place and service
I was recommended by a coworker and they were right about this place-they are great!! Arriving, the building was VERY nice and I took the elevator to the 2nd floor. Kindly greeted along with nearly no wait! One thing I liked was that they cleaned the tech equipment in-front of me (so I knew it had been cleaned.) Dr. B was sweet and provided me with a beverage while I waited for the dilation. She was actually looking for a coupon for a patient as well- not something most Dr.s would do. Oh, and a new patient goodie bag!
Perfect visit, extremely patient oriented.
Always professional and friendly. When I have an urgent need they do all they can to fit me in.
Dr. Paul is a great doctor. He made 2 pairs of glasses that give my grandfather the ability to see again and it is life changing. Dr. Paul was honest up front and told us the glasses are not covered by insurance but I can tell you they are worth every penny. My grandfather has not driven his car in a year because he felt uncomfortable with his vision but now the glasses Dr. Paul made give him the ability to see and drive. Now my grandfather can get out of the house and has a better quality of life because of the glasses Dr. Paul made. I will never be able to thank Dr. Paul enough for the help he gave my grandfather when other doctors said that glasses could not be made to allow him to see... Yes it is true these glasses are expensive but with that being said, if you want to invest in something worthwhile invest in yourself. If you have low vision and want to have the ability to see better... schedule an appointment and see if Dr. Paul can help you too.
From the moment I was greeted by the front desk, I knew that I was going to have a first rate experience.The assistants were thorough and helpful and walked me gently through the eye care process. They explained exactly what and why they were doing what they did and they were efficient and fun. The doctor was fantastic. I always felt like I was in the best of care. Dr. Brigman helped me see (pun intended) what I needed to do to improve my eye site.Great experience in an extremely modern setting. I highly recommend The Paul Vision Center because they are excellent at what they do.
Everyone is so nice and quick in and out, cant beat the service!!!
Dr. Paul and his entire staff are so professional. My mom is 90 years young and they treat her like family. I would definitely recommend Paul Vision Institute.
Hands down THE BEST eye doctor experience Ive ever had...probably the best overall doctors experience Ive ever had. The waiting area is super lovely, as are the women that work at the front. They were able to get me in AS A NEW PATIENT in a day (my old eye doctor couldnt get me an appt for 3 weeks)! The eye doctor I saw was super personable and helpful with all my questions and overall Paul Vision Institute exceeded my expectations in every single way. I would recommend Paul Vision Institute to anyone. They are a glowing example of how a doctors office should be run.
My experience with Dr. Paul was wonderful . I have not driven and had thought I would not be able to ever drive again . After my exam I was told with the glasses Dr Paul recommended I not only will be able to drive i will not have to take the eye test.I have been on the phone sharing my wonderful news with everyone. I also have shared Dr. Paul’s contact information with several people who are looking forward to making real soon.
I was due for my annual eye examination and wanted to try contacts, as I have tried them in the past which proved unsuccessful. A friend of mine highly recommended Paul Vision and Dr. Sara Brigman for contacts. The office was beautiful and welcoming and staff was very friendly, and professional. Dr. Brigman and her technician Whitney were extremely thorough and I walked out of there wearing contacts and very pleased with my experience. I highly recommend Paul Vision!!
The doctors were very through and informative. And were happy to show me some of their cool adaptive technologies.Update:I had another visit to get my specialty glasses changed. And Im very happy with the results. I have a complicated problem, and the doctor takes the time to understand what I need, and clearly wants to help me find the right solutions.
Dr Paul and his intern, Spencer were absolutely amazing people to work with. My father and I traveled from RI to see Dr Paul and it was well worth the trip. I didn’t have an appointment, my father did and Dr Paul worked through his lunch period to accommodate me as well. I highly recommend them for all of your eye care needs
Friendly and caring receptionist!
I was so impressed with Dr. Paul!! He made my mother and I feel comfortable while we discussed her vision issue. We were told by her regular eye Dr. there was nothing else to be done. Dr. Paul showed us there are more options! My mother will have now glasses she can see both near and far. The only issue is insurance will not pay for the glasses and that is sad when many people have a need for glasses when a regular pair isnt strong enough. Dr. Paul is someone I would recommend, and I have already on FB to all my friends.
Always professional, thorough and efficient.
Ive been coming to Paul Vision Institute for the past 3-4 years and everyone that works there is great. The office is very clean and modern and every person I come into contact with from the receptionist all the way to the Dr. is very friendly and courteous. Its also probably the cheapest eye exam you will find if you have health insurance! (yes, health insurance...not eye insurance) My appointments are always on time and in the past I have always seen Dr. Paul, however, he is harder to get in with if you make appointments last minute like me, so I saw Dr. Brigman this time and she was absolutely wonderful! They also offer a discount on your prescription glasses there as well. I highly recommend them!
I am so thankful to have Dr. Paul and his Team at Paul Vision Institute on my side in treating my Dry Eye Disease. I am already seeing results from my most recent visit. Dont let dry eyes keep you from enjoying life to its fullest. Dr. Paul and his Team can help you see better with more comfort than you could ever imagine.
Wonderful experience as always! Dr. Paul has improved my vision significantly. I have a brain tumor that pushes up on my optic nerve. Dr. Paul is the reason that I was able to get a driver’s license! I am thankful for this praiseworthy business. You can really tell that they care.
Very professional but also kind and warm staff/doctors. They got me in right away as a new patient. Their office is clean, friendly, modern, and calming. I highly recommend this practice!
Paul Vision Institute is located in Wilmington, North Carolina with an A+ rating from the Better Business Bureau. Dr. Edward Paul and his staff invite you to experience an entirely new kind of eye care … individually tailored to meet your needs. Whether you are interested in the latest designer eye wear or laser vision correction, you can trust us to consult you on every aspect of your treatment. It’s an empowering approach that minimizes stress and maximizes results – all provided in a warm, comfortable atmosphere.
I am a relatively new patient with Paul Vision. I am extremely pleased with Dr Sara Brigman. She is very attentive to me as a patient and explains what is going on with my eyes in ways that I understand. She answers any questions that I have and takes the necessary time needed. I am very satisfied with the quality of care I receive at Paul Vision and would recommend them to anyone looking for top grade eye care.
Amazing experience! Having low vision for years, it was exhilarating to try the bioptic telescopic glasses offered by Dr. Paul. It was as if someone turned on a light switch! The team that I met with very professional and cordial. Dr. Paul was friendly, knowledgeable and desired to improve my vision. I am looking forward to improved vision with the glasses provided bell PVI.
Dr. Paul is fabulous! He is knowledgeable and does not give up when looking for answers. The two hour drive is worth having the security of knowing you can trust the doctor!
Dr Paul Is committed to improving your quality of life by improving your vision where possible. He is very courteous and understands your desire to live as normal life as possible with macular degeneration. Any improvement is a blessing with this terrible disease. Looking forward to receiving my new glasses.
Dr. Paul and his associates are top notch professionals. I have been wearing glasses for 60 years. The prescriptions I get from Paul Vision Institute are perfect every time. Great support staff too.
The place is top notch!! You are greeted with an extremely knowledgeable staff that wears a permanent smile on their face! Ive been seeing Dr. Sarah Brigman for several years and have never been disappointed. They also have a fantastic selection of frames available that are the most stylish Ive seen. I would recommend to everyone!
Awesome experience! We are very pleased with the care we received and the concern the staff shows for their patients. We would highly recommend Paul Vision Institute!
Dr. Brigman and her staff are truly amazing. I walked in without an appointment due to swelling in my eye and they took me right back. I have been a patient for years and cannot recommend them enough. They are friendly, caring and professional and make sure that any concerns are addressed.
All of the staff at the Paul Vision Institute are professional, kind, and knowledgeably current. They take the time to listen to all of your concerns as an individual and make sure you feel like you have truly been heard and addressed. The service / wait time is minimal even though the staff/ doctors are patient and take all of the time needed/ necessary to problem solve any questions/ issues you have. I highly recommend the Paul Vision Institute.
I went yesterday for my yearly visit and saw Dr. Taylor. He was very personable and friendly! Great service all around from Whitney, Kym and Dr. Taylor!!
Dr. Paul and his entire staff are AWESOME! My husband and I received the red carpet treatment from the time we stepped foot in the door until our visit was over. We both received a very thorough eye exam and every detail was explained. Counting down the days until our yearly exam next year.
My mother’s experience couldn’t have been better! She went from being legally blind to seeing our faces for the first time in years. Once she gets her “vision box,” she will be able to participate in social activities once again. Dr Paul explained everything clearly and compassionately. We are highly recommending him to all our vision impaired friends.
I am treated with kindness and consideration from Victoria who walks me through directions on the phone to the Drs who run the tests and give me encouragement as well as the diagnosis.No matter how difficult a time I have getting to the Paul Vision Institute, I will continue to make the trip and recommend others who need Dr. Paul s expertise to do the same.I sincerely thank you all.
The whole staff was amazing. Very polite and caring. They went over every test, explained everything so a lay person could understand it, not just a bunch of medical terms.
Highly recommend Paul Vision Institute! The staff is welcoming and knowledgeable. Dr Brigman is efficient and thorough taking the time to answer every question and concern
Dr. Paul and his team took great care of me when I injured my eye while on vacation at the beach. The entire staff was super friendly and I am so thankful that they were able to work me into the schedule.
My grandmother went here as a last resort having been told she was going blind with retina problems. She was told their “special” eye glasses would allow her to see distances. After paying over $3000 for the glasses plus additional costs for exams, the glasses did nothing to help her see. They were also too heavy for her face causing nose and ear pain. Total rip off. Writing this review in hopes that others will take consideration before handing their precious dollars over to this clinic for something that may or may not help in the end.
Always take you in on time. Very pleasant staff. Thorough exam and explain results and share professional opinion in an easy to understand way.
My first visit and I would recommend Paul Vision Institute to all my friends. There was easy access to and from the office, very clean and professional staff. Dr. Bridgman and her assistants were excellent. I got a clean bill of health!
Beautiful office, very pleasant to walk in and wait to see Sara, who is awesome!!The front desk staff was very nice as well.I’m glad I changed.
The staff greeted me as soon as I walked in and were very polite. Dr. Brigman also always provides the best care when it comes to my eyes. Truly the best in town.
Dr. Brigman and Kristy were both very professional yet kind and understanding. I felt like I was in good hands, and left the office in contacts (which I never thought could happen). Would definitely recommend! They both take the time to walk you through what they are doing and make sure you are confident before you leave the office.
Excellent staff. Very clean and professional.