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A.R. Morris Jewelers
802 N Market St, Wilmington, DE 19801, United States
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A.R. Morris Jewelers
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Ke
Review №1

Stopped in after I left the gym looking for a necklace for myself and ring for my husband as we are getting pictures done for our wedding when we return to Hawaii. Very unfriendly staff. Door is locked and you must be buzzed in and out. When I asked if they had any rose gold rings I was quickly told no and brushed off. I looked around by myself for about ten minutes and was not offered help once. Found a necklace I was seriously interested in buying but no one would help me, why? Was I under dressed, to young to have enough money for their store? Not sure.They just lost a serious customer I will stick to Littmans where I am greeted by my name and have someone walk with me as I shop and show me every piece I am interested in. I highly recommend skipping these guys and going to a friendlier jeweler who is less judgmental.

Ja
Review №2

Bret ensures every detail of your purchase is explained in full and you’re treated to the highest standard at either of their locations. Extremely friendly staff paired with a vast amount of unique selections across luxury diamonds and watches has solidified me as a lifelong customer 💍⏱

Ma
Review №3

Wilmington is extremely fortunate to have this wonderful business in our city. Excellent service and beautiful jewelry!

Da
Review №4

Spoke with Russell on the phone about an anniversary gift for my wife during the week and he advised me of the inventory they had so we scheduled the appointment for today and was able to pick out the perfect gift. He was very patient with us and extremely knowledgeable on the brand. The other ladies in the store were so friendly and even showed us the “hall of fame” while waiting on the fitting. Top notch service and down to earth atmosphere. Will be contacting Russell again for future purchases. Thank you.

Ly
Review №5

The kindest, most polite, most well I formed folks Ive ever encountered in a jewelry store! You cant go wrong here.

No
Review №6

I found AR Morris while searching for a place for my girlfriend and I to go shopping for an engagement ring. My girlfriend had no idea what kind of ring she wanted, and I was looking for a place we could go where someone would walk us through all of the different options in a comfortable setting. We had visited a few other places, but were not happy with the customer service, so it was important to me that she feel comfortable enough to ask any question so that she has confidence she is making the best decision.I called and made and appointment with Bob, and when we met him for the appointment he was extremely inviting. He sat with us for nearly 2 hours as we went over diamond qualities, shapes, different bands, band materials, seeing diamonds in different lighting (such as direct and indirect sunlight), and even seeing diamonds under 10x and 50x magnification to understand exactly the different aspects of what we would be appreciating in a diamond.Bob made my girlfriend extremely comfortable, and she tried on every style of band that she thought was interesting. Bob would even sit a diamond in the empty setting so she could get an idea of what it would look like. We eventually narrowed it down to a specific band style and diamond shape, and the rest she is leaving up to me. When we left the first appointment, my girlfriend loved the experience so much that she said This is going to be our jeweler for wedding bands and whatever else we need going forward.Lastly, Bob and his customer service has made our experience remarkable. He has been able to help me give my girlfriend everything she wanted and still work within my budget. He gave me the space to state my own opinions yet is happy to offer his own guidance and expertise. As my girlfriend said, we will definitely be using AR Morris as our jeweler going forward.

Jo
Review №7

Ive purchased my wifes engagement ring, wedding ring, and tennis bracelet from A.R. Morris. Their staff is friendly and knowledgeable, their prices are fair and lower than high-end retail, and their products are top quality. Ill continue to use them for my wifes gifts.

St
Review №8

I worked with Bret to custom design a wedding band and engagement ring. They both turned out awesome! Fantastic customer service and quality! My now wife loves them both!

Ke
Review №9

I cannot say enough good things about A.R Morris Jewelers. Me and my now fiancé met with Kim a few months ago when we went in to discuss engagement rings. Kim was very knowledgeable and extremely patient as she explained everything in detail and allowed me to try on every shape, size, setting etc. until I was able to get an idea of what I liked. She was very personable and managed to help my fiancé build the most beautiful ring. I cant stop smiling everything I look at my finger!!

Ch
Review №10

Kim was super helpful, we got our bands and my engagement ring from her. Great customer service, great quality. Super easy process!

Ca
Review №11

My husband and I purchased my engagement ring from A.R. Morris. My grandfather gave me my grandmother’s engagement ring and it was so precious to me. We walked in one day and met Bob and he was so nice. Not pushy at all and so patient. He helped us design an engagement ring using the stone from my grandmother’s ring. We were so pleased with how it came out that we decided to purchase our wedding bands there as well. Bob was so helpful once again. We couldn’t be happier with our rings and the customer service at A.R. Morris. I highly recommend working with Bob.

T
Review №12

We met with Kim to purchase an engagement ring. As an individual with little to no knowledge about jewelry, I was relieved with their excellent service. We ordered a ring and overviewed the center stone for a couple hours; all the while she moved at a comfortable pace, with no pressure or rush. My fiancé is overjoyed with the ring and we will be returning for wedding bands.

Da
Review №13

My wife lost a diamond from her wedding band. We visited to arrange replacement and repair. Robert Steele took care of us. As always he was knowledgeable, informative, and just a pleasure to deal with. We wont buy or have jewelry repaired anywhere but A.R. Morris.

Al
Review №14

We have been customers of A.R. Morris for 35un-interrupted years. This in spite of the fact that we have moved to FL.Our 4 children have also found it convenient to become customers of the store.The reasons are simple; we trust them, as we have always been treated with honesty and fairly.Add to the above the fact that DE has no sale taxes, and you have a winning proposition.

St
Review №15

There a waiting list to repair gold didnt HV time to wait weeks for repairs tks

Gr
Review №16

I purchased my wifes engagement ring and also both of our wedding rings at AR Morris. I could not have been more happy with my experience. I spoke primarily with Bob, Kim, and Russell who were all extremely informative and great to work with. They were never pushy, and I went multiple times until I picked the perfect ring. I am also so pleased with the ring quality. They were the perfect blend for me- a family owned, personal feel with a great selection of rings and exactly the type of ring and diamond I was looking for (and very informative and helpful for a person like me who didnt have a large knowledge base on diamonds going into my search).I would recommend AR Morris to anybody. Im not one to leave recommendations, but felt the service I received warranted I share my experience for the next groom to be who may be looking for a great place to check out.

Mi
Review №17

Great place to buy a watch!!! Also Bret was awesome to work with.

Am
Review №18

Great business. Met and dealt with Bob at the Market Street location. He was great. Gave me a deal on a beautiful diamond and wasnt pushy like these other jewelry stores. Great customer service over and I will be a long time customer.

Ri
Review №19

Very nice staff. No pressure sales. I gave a budget and they helped me find what I wanted under budget. The process was fast and I got a military discount. I looked at engagement rings at many stores and none were like this. It was nice to have help from people who genuinely seemed interested in helping.

Fa
Review №20

I had a bracelet that needed to be fixed and they did a wonderful job and Im still wearing and no problems!!

Ju
Review №21

A.R. Morris Jewelers is fantastic! They have everything from loose diamonds to everything in the MontBlanc line. I called and requested a MontBlanc fountain pen they didnt have it in stock, however, they ordered it for me and it was in my hands in 3 days! As soon as they received it, they FedExd it to me. All the associates are friendly, knowledgeable, trustworthy and polite. If they dont have what you want they will get it. I have been going to them exclusively for the past twenty years I cant imagine going anywhere else. I very highly recommend A.R. Morris Jewelers for all your jewelry and gift needs.

Jo
Review №22

Really great place. These guys will work with you tirelessly until you have the exact piece of jewelry that you want. Trust me, if anyone would have exhausted them, I would have done it. I came in upwards of 10 times looking at diamonds for my fiance, each session taking about 2-3 hours of the wonderful, knowledgeable diamond expert Kims time. Each time she was more excited than the next to help me, not worried at all that I would simply take the knowledge and buy a diamond somewhere else. I shopped around so you dont have to. No place in the East Coast where you will find this good of a combination of deals, expertise, customer service (without spending a cent!!), and a beautiful final product. And lets not forget, citizens of Pennsylvania, New Jersey, Maryland, and DC, no sales tax here! Definitely worth the drive.

Su
Review №23

I loved it. My diamond ring was a little sharp on the prongs and the jeweler took it fixed it and cleaned up. The service is great and they are so helpful. I recommend A.R. Morris to anyone looking for diamond rings or just beautiful fine jewelry. Thanks again, you guys ROCK.

Mi
Review №24

Just recently purchased a pair of emerald stud earrings for a Christmas present for my wife and also splurged on a new Rolex Explorer II watch for myself. I was both pleasantly and patiently assisted by Mr. Brett Morris in the Greenville store. He explained all the nuances of emeralds, showed me the different qualities of loose stones which allowed me to make my own choice. A. R. Morris Jewelers is now my jewelry store!Mike C.PS: Also no Pa sales tax in Delaware

Si
Review №25

My wife and I walked in after trying a couple of other places. We received outstanding customer service from Kim. It was so refreshing to be treated this well and my wife loves her anniversary diamond ring and I was able to get my fathers old signet ring repaired and resized. Pleasure to find this fine store.

An
Review №26

I came to A.R. Morris expecting I’d be lucky to find just one component of my now-fiancée’s ring, as I had been searching at other jewelers’ shops and chains several times a week for over a month prior. I ended up putting together both the perfect band and stone, and falling in love with the perfect ring to give the woman I fell in love with.After seeing definitely over 100 bands in other stores, I found the band here, first. My salesperson was Kim, and I told her that no matter what, I want the band. We had viewed a few stones that were nice, but nothing that really screamed to me—I had inspected over 20 stones through the loop, by this point.Then Kim said she’d show me something that might “blow me away.”The diamond she showed me did just that. Even more telling, she was the one who brought me outside, away from the favorable, controlled light to check it out. The diamond sparkled like crazy in natural light, and we had found a winner.The experience of finding my fiancée’s ring was so exhilarating. Kim’s counsel was invaluable. She provided guidance when I needed, and she answered my questions, but left me to make my own decisions. She didn’t pressure me in any one direction, catering first to what I wanted and envisioned.Once I had both diamond and band, Kim was just as helpful with all my other requests in the wait time for the ring to be special-made in a different color and set. She was so personable, I felt we could’ve spent all day just chatting.While Kim was amazing, and the entire office was accommodating and so kind and helpful, as well. I’d recommend A. R. Morris to anyone for how happy they’ve made me.

Ma
Review №27

Kim was amazing helping me pick out the diamond for my engagement ring for my now wife. Being in Maryland, I only intended to get the diamond there but ended up getting the diamond, setting, and wedding bands there. I knew exactly what I didnt want and appreciated Kims patience in helping me find what I did want.

Ma
Review №28

I recently had the pleasure of purchasing an engagement ring from A.R. Morris. From the second you walk in the experience is completely different than one of its competitors. Having shopped at numerous chains and explored the online option I felt I knew every thing there was to know about diamonds - I was wrong. Bret Morris took the time to re-educate us and gave us excellent options at every price level and did not try to exceed the maximum price I set. Every diamond we sampled vastly surpassed its chain store counterparts in overall brilliance at the same price-point. He put no pressure on us to buy, unlike every other place we had been to, and (although they probably would not like this advertised) Bret kept the store open on two occasions to accommodate our work schedules. I would highly recommend to anyone looking to buy an engagement ring.Quality: 10/10Service: 10/10Price: 9/10

Te
Review №29

I highly recommend these guys if youre looking for any piece of jewelry. Everybody there is so friendly and willing to help. They helped me pick out an awesome new watch, which I loved so much I went back just the other day to pick up one as a present for my dad.

Mi
Review №30

Best jeweler in the world, bob is the man, brett was amazing too last time i was here. 5 stars!!!!

Ri
Review №31

Always first class service and superior quality.

ry
Review №32

Customer service was excellent and my fiance loved the ring!

Mi
Review №33

Very helpful and friendly staff to assist in designing jewlery or selecting from their plentiful collection.

Za
Review №34

A.R. Morris was my dream of a buying experience for an engagement purchase. The staff was amazing; personally, I was assisted by Bob, who genuinely wanted me to get the exact ring that I had in mind. He guided me through their large selection of settings and diamonds, while always keeping my budget in mind. If you are anywhere in the mid-Atlantic region, Iand looking for high quality, fair prices, and a knowledgeable staff, you must consider A.R.Morris.

Go
Review №35

Never been there

Da
Review №36

After shopping around several jewelry stores for an engagement ring, none quite seemed to match the quality and caliber of AR Morris. I found the staff to be the most trustworthy and knowledgeable of any jewelry store that I had visited (after all, the staff has Gemological Institute of America [GIA] graduates), and they took the time to explain everything important about making an educated diamond purchase, in terms that I clearly understood.AR Morris had a plethora of cubic zirconia sample rings in the stores beautiful display cabinets, which illustrated different design variations; this was especially helpful, considering they have the capabilities to custom design anything at all under the sun.When it came time to pick an actual diamond, they showed me stones of varying clarity, color, size and shape, side-by-side, helping me to determine what combo gave me the biggest bang for my budget. The staff encouraged me to see the stone under a microscope to substantiate the corresponding certification and ensure I wouldnt be paying unnecessarily for characteristics that cannot even be detected with the naked eye.I felt AR Morris had my best interest in mind the whole time. They stuck to my budget and they created the perfect, high quality, custom-designed ring that I was seeking for my fiancé. I highly recommend AR Morris for your jewelry needs--you wont regret it!

De
Review №37

Check out our latest fashion jewellery this season Claires has everything you could want, from bracelets to rings, classic earrings or statement necklaces.

Re
Review №38

Got the old bait and switch routine. Gave a price range, was shown diamonds within that range. Familiar spiel from owner, since this was the second time attempting to buy rings. The wedding was a couple of months away. Then he goes in the back and comes out with a larger diamond, claiming it is D color. But not GIA. He told us the ring would be the same if GIA looked at it. Also came in $100 under the TOP price we would pay. Asked him to send it to GIA to confirm the specifics of the diamond. He said it would take two weeks. We were willing to wait, cutting our time short. Three and a half weeks later, he said the stone had not been returned from GIA. Furthermore, he was going on vacation for a week the following Wednesday. Not a word from him. Went online and bought a diamond and went elsewhere to have it set. To this day (the wedding was almost a week ago) he has not called. Definitely do not recommend this jeweler!!!

Br
Review №39

Easily one of the best jewelers Ive ever been to

Ed
Review №40

Courteous, clean, professional, great selection, and an award-winning business!

Le
Review №41

Great place to do business. Best jewelry store in the area.

Pa
Review №42

Great staff friendly and knowledgeable 5 stars

Mu
Review №43

Quality jewelry. Not you Kay or Jared.

Er
Review №44

Great staff, very knowledgeable. They do not push you and you will leave knowing you get what you payed for.

Sh
Review №45

Nice Jewelry store

Bi
Review №46

A customer relationship you wont find elsewhere, from the sales department to the service area. If they cant get it done it cant be done.

Do
Review №47

Very nice people

Tu
Review №48

I love

Ro
Review №49

Very nice jewelry

Ri
Review №50

Excellent...

Information
4 Photos
50 Comments
4.8 Rating
  • Address:802 N Market St, Wilmington, DE 19801, United States
  • Site:http://armorrisjewelers.com/
  • Phone:+1 302-888-2436
Categories
  • Diamond dealer
  • Jeweler
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–5:30PM
  • Friday:10PM–5:30AM
  • Saturday:10AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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