I came today to pawn for the first time ever and was ecstaticly pleased with the service and personalities of these awesome people Shawn, Amee, and Aracelli. They understood my needs and I was treated with the utmost respect. While here I also snagged a Coach Purse for hundreds less than retail. I will be back as much as possible!!!!!
I had the best experience looking at jewelry with Amee! She was super helpful and patient.
Aracelli, Steve and Jeremy helped me sell my saxophone quickly and at a good price
I was totally surprised at what a great experience I had at this pawn shop earlier today. When I walked in I was greeted by Araceli and she took care of me like I was in some fancy store on Rodeo Drive! Excellent service and they gave me a good price for the items I sold to them. Kudos to Araceli and to National Pawn for hiring her as an employee! Ill be back for sure.
Great place to come if you need anything or in the need for some extra cash. Always fair in pricing. Ask for Araceli great customer service super friendly
Great place clean organized Steve and Araceli were the people to see
Hadnt been to a pawn shop in years. I had been looking for tools so i can work on my home projects. I worked with a wonderful gentleman by the name of Steve. Steve took the time to guide me and help me choose the right tools. Walked out so happy with my purchase. I will certainly be back. Thank you Steve and National Pawn
Steve and Jeremy have me excellent service and gave me the cash I needed to get through! I greatly appreciate their service!
Araceli was amazing! She made our little boy feel special as we picked out earrings for him! She was very knowledgeable and kind! Would def come back to see her!
Warm, pleasant, & efficient. Emme at the register is a goddess. She patiently evaluated & bagged the jewelry mountain I’d brought in, for over an hour. Jeremy guided me through selling my desktop, all of this to fund my mom’s funeral. The entire staff waited on me and spoke kindly. They have given me more piece of mind than my family, that’s for sure. Thank you so much to the entire team on S. College. May y’all be well~~
Great customer service and prices! Better than the last 3 pawn shops I was in.
I can in and was helped by Araceli she was very fast, efficient, and friendly. I came in with and idea of what I wanted and they helped hit around the mark would I highly recommend.
Araceli went thru great lengths to make sure i walked out of the pawn shop witha fair price for my items. She was professional friendly and great at handling more than one thing. She made sure everything worked so i feel confident if i were to ever buy something from this particular pawn shop. Thank yu guys i will be back.
Araceli was beyond helpful and tried to get me the most for what I was trying to sell! Recommend coming to see her!
Jeremy is awesome!! Such a great help with all my questions and made the process super quick! Everyone there is very nice and helpful :) Definitely recommend
They were great!! Perfect service with a smile. Steve & Araceli helped me. 10/10
Great service and fair pricing
Fantastic. Araceli was amazing n gave me more than what I thought. Very cool great store
Araceli at National Pawn was extremely helpful. She is a great asset to this business, very personable who goes above and beyond for her customers. If anyone should ever need to deal with someone directly I would highly recommend that you speak directly with her. She is located at the College Rd location.
Was a lot of help and has great service as well
I went in looking for a special piece of jewelry for my wife. Araceli helped me find the perfect piece and gave me a GREAT deal on it. Araceli knew her stuff and was so easy to work with. I WILL be back for my next purchase.
I walked in and Steve helped me find a laptop and flatscreen within minutes. The prices are WONDERFUL!!! National Pawn is definitely my first stop pawn shop.
Great store! Thanks to Steve for his courteous and exceptional customer service! Will definitely be a returning customer in the future!
Top notch experience. Very friendly staff, knowledgeable and extremely fair on what they offer The manager Jeremy went above and beyond to get the deal done. Very nice jewelry selection too!
I love the staff! Fast and friendly. Im a loyal customer and wont go anywhere else
My daughter and I had such an amazing experience coming into the store.... we were greeted right away by Shamara! She was so awesome, she gave us the best customer service and she walked me through layaway, because I have never used layaway before and had no clue how it worked.... The store is clean and everything is arranged beautifully! I would definitely recommend the store to all of my friends!!!!! Thank you Shamara and Shawn!
Amy was the best! Thorough and patient. Will be back!
Steve was very helpful and fast in giving me the services I needed. I would recommend the whole team if you need any assistance.
I walked in just to browse and was greeted the moment I stepped foot through the door! I ended up leaving with 2 arms full of stuff in which they gave me a GREAT DEAL FOR!! I’ll definitely be back for more and DEFINITELY recommend this place! Keep up the good works guys! Thanks again!!
I had a pleasant experience at National Pawn today. Henry was very helpful. I will be retuning soon !
Steve was great! Got a free game with my purchase.
We love this place. Made some new friends in here! Everyone is friendly and really helped us out with stuff we were trying to sell.
Super friendly, super efficient, always willing to help. I find some great things in this store and even when I dont find anything I need, I enjoy the visit. Awesome management and staff, highly recommend.
Jeremy the manager is awesome great customer service and very polite to everyone and araceli is very helpful and polite as well the whole crew there is just awesome and very professional
Walked in today to purchase a MacBook today that Steve Urias posted on Facebook marketplace. I was delighted with the welcoming and helpfulness I was met with 10/10 recommend coming here. I know I will be coming back
It has been a very eye opening and astounding experience. National pawn is in the process of revolutionizing the pawn industry as we speak, by bringing professionalism and well dressed representatives, and most importantly top of the line customer experience, where the customer truly does come first.
Araceli was very friendly in helping with my wedding ring and very knowledgeable! Would recommend anybody visit here (talk with her if you can!)
Steve and Shamara helped me out to get the iPad I needed. Excellent service!
I was taken care of by Araceli and she was soooo helpful l. I was helped out quickly and was able to purchase my products at a fair price. Thank you National Pawn
Shamara and araceli were amazing they helped me out a lot especially since I just moved here!
Steve was great and friendly to work I advise to come to national pawn of Wilmington
Love this store! Everything is priced fairly, and one of the employees, Araceli, did a wonderful job assisting me today, and also gave me a great deal for my purchase today. 5/5 stars!
The clerk was fast and service was great! Best place to get a loan for items
Steve was very friendly and helpful. He got me the money I needed.
The staff here is so friendly. We had great conversation and they were very clear and straightforward with service. No runaround AND kept me laughing.
Steve helped us out. Good service
Shamara was awesome and we had a lovely experience overall. We were welcomed with kindness and even talked about babies as we are expecting soon and we were given some really good recommendations for baby supplies.
I will always recommend that my friends and family bring their business to National Pawn! Every visit is always so pleasant, all of the staff are incredible, and Im always given fair values when I sell or loan here. Thank you guys for all you do!
I visit this location at least once a month and always find something to purchase. Ive been going there for many years, never had a bad experience, and the salespeople are always friendly and helpful. Theres a reason I frequent this store compared to other pawn shops in town.
Just wanted to thank the staff mainly one person in particular, thank you Amee for taking the time to explain thr different options available to me. I had a million questions and u genuinely seemed concerned to be to meet my needs. Have a great weekend and remember if you get in any radar detectors, let me know.
Awesome staff, awesome attitude, great people, will help you in anyway if they can very very fair place they are the only one Ill go to they will be the only ones to receive my service
Love this pawn shop! Friendly people, great prices!
Love the staff. They are always very friendly and respectful. Would recommend this place to ANYONE.
Amazing experience! Steve was so helpful!
Michelle was wonderful. She helped me find the perfect surprise gift for my husband.
Steve help me out always so nice
Shamara was amazing she helped me a great amount! Go see her!!
Steve helped us out today great service!
Steve was a great help and i got a great guitar pedal for a hell of a price.
Tiffany really helped me get what I wanted at a fair price. Very polite highly recommended
Great pawn shop and Araceli will give you the best deals.
Today is my first day has a account manager! Everyone is very friendly and I am more than excited to be a part of the family!! Make sure you come check out national pawn! Best customer service!!
Shamara gave me the best service. Very happy with her & National Pawn
Fair prices, very kind service, good selection. Always willing to work with me. Favorite pawn in the area.
Everyone was so nice & helpful to me. I really appreciate the good service. They even donated guitar picks for me to use at my brother’s funeral service. He played the guitar & placing guitar picks into his urn was important part of the service.N. Black
Steve was great. Helped me out a lot
Steve was great got me the money I needed!
Steve and Araceli gave me a great deal today!
Nadia was really helpful and nice and got me in and out quick so no complaints here
National pawn is hands down the best pawn store I have ever been to. Their selection of music equipment is fantastic!
Steve helped me out. Smooth easy process!
Shamara was a big help in selecting my beautiful necklace. Ask for her for the best customer service.
This is a lovely shop with interesting and reasonably-priced electronics and music equipment!
Steve was great! Knowledgeable staff!
Steve helped us out today, he was great!!
Oustanding service, the staff have always been very friendly and professional. They really work with you and have the best prices in town. I would recommend anyone to check it out if theyre looking for a deal or just a great shopping experience.
Shamara was such a delight. We had a great and helpful experience.
Steve was very helpful. Great pp and great staff!!!
Im in town from Texas. I wanted to check out the pawnshops here in Wilmington,NC on my visit. My brother took me to this pawnshop, thinking we were going to find a nice ring, because I messed up mines helping my brother move. Went in was greeted by (2) wonderful ladies. especially, Ms.Araceli. The sweetest person, tried to do a descent deal about a ring I seen and my ring. And she had to talk with a gentleman named JEREMY. I believe the manager. He was very rude, dismissive and disrespectful to us..We are of color...and disrespectful and loud to the employee Ms. Araceli. We were shocked, because there was no reason for his bad behavior. If you do not like working with descent BLACK FOLKS, or any other people of color(s). This is not the job for you, Mr. Jeremy? You cost a sale for one of your employee(s). He was a super jerk!
Steve was great, awesome customer service.
I have never been disappointed with my purchases from this location, I have bought Two televisions and jewelry!Currently I have some gold earrings on layaway and ready to go back and see what new they have in-store. Araceli was a major help the last time I was in, thanks national pawn!
Wow, these guys are so awesome! Great prices, great service! Come here everyone!
Troy and Jeremy were both awesome in helping my wife and I find her a new ring. Very reasonable pricing and great service !
Seriously the best pawn shop in town! Always great customer service and great prices for the things I want to sell!
Steve and Aracely gave us excellent service!
I’ve been looking for a heart solitaire ring for months and finally found it here and at a great price!
Steve was great I got the cash I needed fast
Excellent service been shopping there for 20 yrs. Thanks guys keep up the good work Jeremy
Jeremy always provids great customer service and the rest of the staff is awesome,,
They were extremely helpful and very patient they did not rush me in anyway. The lady that helped me Araceli was FANTASTIC she is great at her job! Super friendly and she made the overall experience FANTASTIC!
Shamara does an amazing job, her customer service skills were excellent, she was very, courteous, funny, and professional..... I will definitely come back...
Steve helped me out, he did great
Steve was very helpful and gave me a great deal!