I did not buy my Jeep from this dealership, I wish I did. Great customer service. I use to have a Cadillac SUV and the service center in Durham was too too notch and this repair center is right up there with them. Thank you!
Our salesman went above and beyond our expectations. They made a good offer for our trade and our new car wasn’t marked up with a market adjustment like other dealers. I would recommend this salesman and dealer to anyone. Thank you again.
Started off in service with a bit of a hiccup on my eco diesel. I then strolled up to the front where I was greeted by Jay Hendricks. He calmed my nerves a bit to start. We then proceeded to the lot where I had been eyeing a truck as I passed for a few weeks. At first I thought it to be a bit out of my price range. To my suprise after some negotiation and checking with other dealers he convinced me it was well worth it to stick with Ram. I couldnt be happier. He never felt pushy. The finance guy was also very nice when compared to other experiences. Needless to say Im a happy customer of 8 years now with Lee Ram albeit this was my first purchase of a new vehicle from them. From the service to the sales to the finance. These guys are top notch! I will be back!
Recall issue left me stranded, They were able to get me in, fix the issue super quick despite being busy and get me back up and running. William was my service guy. Best experience ever.
Best car buying experience ever. I walked in at 2:00 out before 4:00 With a better deal than I had expected. Dylan and the entire staff were great very professional and personable. I never felt pressured to making a decision I was not comfortable with. This team is AWSOME and I will for sure buy my next vehicle from Lee Dodge.
It was great working with Lee CDJR. I’m a very busy person. They filmed the truck inside and out. I knew then it was what I wanted. They had the truck and the paperwork ready when I got there. It was great.
Just when we had lost all hope, we took our vehicle to Lee Chrysler Dodge Jeep Ram of Wilson service department and our expectations were far exceeded! Everything was repaired and our 2015 vehicle feels brand new. The difference is real mechanics who go beyond just what the computer tells them. A clicking noise in our motor that no one else could figure out was not only heard, but diagnosed and repaired in a day. We are forever grateful and will definitely be customers of theirs from now on! Also, extremely thankful for William who kept us up to date on each step and made the process a breeze.
Staff was very friendly and helpful.Fast service and don’t even need an appointment with the Express Lane.This is my 2nd time coming here and will be returning for all my needs!I highly recommend!
What incredible service! Came in and it took a while for them to fix my jammed latch that was my fault. (OPPS). They fixed it. Covered most of it under warranty. They even gave me a desk to use while working. The lady that works in the service department is incredibly well spoke and knowledgeable. Will definitely bring taking my jeep here going forward. Even if I am an hour away!
I had a great experience with Lee Chrysler of Wilson. Amy was amazing helping me search for just the right fit for my family and Jay was just the man to help seal the deal. I highly recommend this dealership. This is my second time buying from them and I have servers family members that only use them too. If you need a vehicle used or new go talk to Amy or Jay. They will bend over backwards to make sure you walk away happy. I appreciate all the effort and hard work from both.
This is my second time to get my car served here. They are very friendly, professional and make your wait for your car a pleasant experience. Plus, they do a great job fixing my car.Thank you
I worked with Barry and he helped me set up a courtesy trade on a vehicle through the dealership. I live over 1000 miles away so everything was done over the phone and over email. Once I arrived at the dealership Barry was off that day so Matt helped me out. All of the paper work was done already, just waiting for me to sign everything. I was in and out in less than one hour. If I can arrange my next vehicle upgrade through them I will give them all of my future business.
We had a great experience with Lee Chrysler of Wilson NC.We worked with a Travis Davis and Matthew Ellis they are very professional and skilled at their job.We live over 300 miles away everything was done over email and phone in a short time period.Best car buying experience.
The worst service the worst sales I had to go back 4 or 5 times so they got a correct they even had to cut me a check to keep me quiet. The worst place I ever went to buy a car. The only person was the financial manager who was super
Buyer/seller beware - My son sold his 2018 Challenger 392 to them June 5 and it is now listed on their page for sale. He is still waiting to be paid...because they dont yet have the title...yet they feel comfortable selling it?? Something doesnt smell right here. His calls to their people are now met with LAUGHTER and claims that nobody can take his call. Just another car dealer that is OK with taking advantage of a young, inexperienced seller/buyer. ARE there any honest car dealers in this country? Dont think so
Friendly staff that helped me get into a 2017 Escape. First oil change free, but I especially want to give the service technician the highest thumbs up possible. Time for 2nd oil change which Lees mechanic did what was necessary but still allowed me the owner the freedom and ability to change it myself at home the next time around.Unlike many mechanics in Wilson that like to overtighten the plug.
Ive been buying vehicles for 36 years and this was by far the easiest purchase Ive ever made.Everything and everyone were friendly and knowledge. Jay Hendrick, Amy Norris, and Matthew Ellis were wonderful to work with. My trade in, test drive, and paperwork took less than a few hours! No spending all day at dealership. Anyone looking to buy will not go wrong at Lee Dodge
The team there were awesome to deal with. I was able to find this truck cheaper than other places and worked with Jay Hendricks through the whole process. Jay was very responsive to my phone calls and questions, took the time to find out what I was looking for and delivered a truck to me on the very first try.Matt was awesome to deal with in finance as well. Such a great group of people. Call Jay if you are looking a car or truck.
Amy did what she said she would do which made my buying experience better than expected. Roy was also good to deal with.
Lee CDJR provides superb service in all areas. I just bought my 4th vehicle and I’ll surely return back in the next few years for the next ride.
Awesome parts and service. They are my new go to for my Ram.
They are great with sales, service and parts. Anyone that wants a Ram, Jeep or Dodge this is the place to go.
Smoothest experience possible today purchasing a new Jeep Gladiator. Jay (and the whole team) was outstanding, courteous and professional in every step. I look forward to returning again for future services!
The vehicle and trim we were looking for couldn’t be found locally for us. This dealer helped us find the vehicle we were looking for, even went out of state to find it. Jay Hendricks was our sales consultant and worked very hard to get us in the car we wanted and gave us a good deal on our trade in. This dealer was very transparent, patient and communicated well with us.
I have to honestly say that it was the very most easiest vehicle buying experience Ive every had and done. Amy, Jay and Mat thank you All 3 for your speedy, diligent work . You all deserve 5 stars anyway you want to cut it. A super great team . Thanks All !!!
The service and parts departments at Lee CDJR are great. All the folks are professional and customer satisfaction driven.BTW, not everyone does Facebook or Google.
Went in with already a car in mind and check in hand. Jay went above and beyond to negotiate the best price for us. Quick and easy. We are so happy. Thanks Jay!!!
It has been a few months since I have been there but TWICE the service department FAILED to provide me with the service requested and claimed ‘nothing is wrong with the vehicle’ when every single day since then I have had the error message and symbol show up since then….0/10 WILL NOT RECOMMEND
Easiest car buying experience i have ever had. I was an out of town buyer, 3 hrs each way. Since I was not trading in a car, i was left with the dilemma of how to get my original car back home. Tony offered to have someone drive my original call back home for me, 3 hrs away... free of charge!!! Talk about customer service. Highly recommend you check these guys out if your looking for a new or used vehicle.
Service was great! Only waited about an because they did a tire rotation also!
Had a great experience at Lee Chrysler Dodge Jeep Ram! The best car buying experience I’ve ever had! My Sales Rep Jay H. was professional, no pressure and patient with my testing of multiple vehicles and helping me get the best deal! Thank you, thank you!! I love my Ram 1500!
Jay was great - very easy to work with. The process was smooth, negotiations were reasonable, and Jay was available when needed to answer any questions I had.
Arrived at 9 and done by 9:15. Just an inspection but they were great.
Complete and utter disaster of a service department. I brought my Grand Cherokee in due to weak spray coming from windshield washer nozzles. I was advised the nozzles were cracked and there was a small crack in the line leading to the nozzles and that they would replace both the line and nozzle. Okay, fine.I picked up the Jeep and later that day tested it and still had the same problem...weak pressure. I take it back and the service advisor (William) stated the technician had apparently not tested the washer pump when he performed the service and the pump was actually bad. This makes me question whether the nozzles and line were even a problem at all. I leave my vehicle with the dealership and they order a new pump. It took over a week to get a pump and at least two to three days after the pump allegedly arrived before they finally call and say they have it fixed.Again, I leave (believing the problem was fixed) only to find that the spray coming from one of the new nozzles was incorrect. I returned to the dealership only to have the service advisor (William) argue that it was supposed to be like that when I showed him what it was doing. I then said he was wrong and demanded he take a look at a similar Grand Cherokee on the lot to prove it was not correct, at which point he did and acquiesced to my demand to fix it.I should not have had to bring my Jeep in several times for what should have been a relatively simple fix. The lack of attention to detail when diagnosing the original problem, the purported fix, and the advisors insistence that everything was working properly until he was proven wrong is inexcusable.I have been considering a new Grand Cherokee but I can guarantee you beyond the shadow of a doubt, I will not step foot on Lee CDJR again for service and most definitely not for a new vehicle. This dealership is an absolute disaster. I only wish Jeep had sent me a survey because I would fully have told them about my experience.
Always a great experience at Lee CDJR. Love my new Ram 1500, Jay is wonderful to work with. Offer for my trade in was fair, just as last time. See you again in a few years!
Jay Hendricks and Matthew Ellis made this car buying experience superbly pleasant! I would highly recommend Sandra Holland and her team to anyone looking to purchase or lease a vehicle! Excellent Experience!
Great place to buy a car. Glen Moseley is the man. He can hook you up with a great deal.
These people ran 10 hard inquiries on my credit, 10!! That was excessive and very unprofessional. I would never put my money into a company that cares more about a commission check instead of its customers satisfaction!! My score was in the upper 600’s imagine my surprise when I checked my updates after attempting to bring them business. NEVER
Jay is great to deal with and my wife and I always feel we are getting a good deal. This dealership goes above and beyond to satisfy their customers. Have bought three vehicles from them and we don’t look anywhere else.
Rocky start but what a finish! Called in after finding a car on autotrader. My attempt to gather information didnt go as smoothly as I would have liked and didnt feel I wanted to move forward. But the next day I received a call from Amy Norris. She followed up and took the deal over. I absolutely had one of the best car buying experiences. She sent me videos, immediately responded back to questions, got me in touch with Matt the finance mgr. he was great to work with and even delivered the car and paperwork!Loving my new C7!
Jay Hendricks was an amazing help and went out of his way to get me into a vehicle! Trust me, that wasn’t easy. He’s kind, patient and will go out of his way help any way he can. I will definitely be recommending him to anyone I know looking to get into a new vehicle.
Great place to buy a new or used vehicle!!!
Awesome experience. Lee, my host, was awesome. He made sure I was taken care of. I also liked how he made good conversation and showed how he likes to know his customers. I really appreciate his efforts to make my time there better. Kudos to Lee
Roy Edwards worked hard to ensure I walked away with an amazing vehicle that met all my criteria. I am extremely grateful that I was helped by this employee who went above and beyond what was mandated. I will be returning whenever I decide to get a née vehicle.
I had an excellent experience! I’m young and don’t have any car buying experience whatsoever, but my salesman, Jay Hendricks, was wonderful! He answered all my questions and was very patient with my dad and I. We kept him busy for a few hours that day, but he was pleasant throughout! The sales manager, Johnnie Cobb was also great and checked in throughout the process. I highly recommend them and definitely ask for Jay!
Was very pleased with the service received at Lee in Wilson. Had been using a different dealer location in Greenville and was just not satisfied so i decided to try Lee in Wilson. Every single employee that i came in contact with was very polite and helpful. The service tech that looked at my radio issue was very helpful and took the time to explain the things that were done and what i need to do if it happens again. I will def start using Lee in Wilson for all my future needs.
What a great experience! My wife and I drove 4 hours to work with these guys. My brother referred us to these guys and I am glad he did. The deal was super simple to work out and they gave us everything we asked for in the deal. We did a ton of shopping around and these guys were by far the most honest and easiest to work with. Jay our sales associate was very friendly and easy to work with. He was very detailed throughout the process and did a phenomenal job with follow up. I highly recommend giving these guys a chance to earn your business!
Outstanding, outstanding, outstanding!!! By far, the best car buying experience I have ever had. Jay and Michael were amazing. I will definitely recommend Lee Chrysler, in fact, I already have.
2021 Dodge Ram, purchased March 2nd, 800 miles... Passenger door is slanted horribly. Purchased the vehicle near dark so didnt notice it until the following day. Made and appointment to get it repaired, Jason in Service makes and appointment for it to be fixed 2 weeks out via bodyshop. The following day Service manager Derrick Brown calls says this is a very common thing, no big deal that I can put my fingers in between the doors when they are fully closed. They attempted to make me feel ignorant because they dont want Chrysler to foot the bill via there dealership. Wont return and wont advise other to either. Dont understand how dealerships like this have the ratings they do.
Lee Jeep in Wilson, NC is an outstanding dealership.When purchasing my Jeep Cherokee Jay was extremely knowledgeable and helpful thorough out the whole process. Buying a vehicle in these times is somewhat challenging wondering about if the car was sanitized etc. I have always considered myself a CarMax shopper. I have to admit as much as I love this Cherokee, Lee Jeep in Wilson, NC may just have me as a customer for life. Thanks again JayChris M. Clayton NC
I purchased a 2020 Ram 1500 from Lee Chrysler Dodge Jeep and it was a great experience! Jay Hendricks had everything ready when I arrived and completed the sale within an hour. Best car buying experience Ive had. Thank you!
Johnny ( Jay) Hendricks was the best, he came right to me with a great personality and great customer service!!! Go by and check him out today, I got my jeep today and I must say what a great early birthday gift to myself!!!
Im a repeat customer, have always experienced great customer service both on the sales room floor and in the service department. Our salesman,Josh Whitley worked with us to secure the deal we wanted. Weve had several Jeep Grand Cherokees over the years. The quality of the Grand Cherokee and the customer service provided by Lee keeps bringing us back.
Hands down the best experience I’ve ever had at a dealership! My sales representative was Josh R. and he was an absolute pleasure to do business with. Matt who handled the finanical aspects of the transaction was a rockstar! Highly recommend this dynamic team in Wilson.
Everyone was very nice and polite. They didnt bully me into a car like other dealerships. I worked with Jay he was very nice and wanted to meet all of my needs after purchasing he still checked in to make sure everything was goin good. I will be sending more ppl there way......
Great experience! Jay is the best ! Jay exceeded my expectations! Definitely recommended! You will not be disappointed!
Service was great and they were very prompt and efficient. I was very pleased with service
First time there, fast, friendly and professional. Going back next week. They speak Cummins.... (Assist handle ) wow went back color didnt match ( was told they are the same color) They are not {12 people agreed with color being wrong} on the replacement part. Moving on next issue. Recall done valve body and spacer. Drove approximately 50 miles check engine light flashing . Earliest available appointment would be 16 Nov 2020. This dealership is 45 miles away.
Best transaction I have had on a vechicle purchase. And I purchase alot. No hassle no pressure, answered all questions quick. Highly recommend.
My experience with salesman Roy, was wonderful. Pleasant guy and excellent service!!! What a beautiful graduation gift Class 2021🎊 #dsepa
Had to have a new key fob programed. Service Department was very accommodating. They had the fob reporgrammed and reasdy to go iun about 20 minutes.Their staff has always been very helpful and attentive to the customers needs. Highly Recommended
This is the BEST place to buy your vehicle hands down! They sent me a video introducing themselves and had the vehicle ready for me to drive. The salesman, Jay Hendricks, was the BEST! The financial person, service department, parts department and everyone there you knew before you left! No hassles, easy paperwork already to be signed and the BEST Jeep I have purchased. Please if you’re looking for a vehicle, look no more! Ask for Jay and tell him I sent you!!😊👍
Great place & wonderful people that work there!
Very professional and courteous group of people at this dealership. They treat you more like family than a customer. They will do all they can to put you in the car that you are looking for, for a great price!
We drove all the way from Va to this dealership to purchase this vehicle only because of Amy. Her customer service and professionalism were top notch . Amy welcomed us made us feel comfortable and really worked to get us the best financing possible. To her I am immensely grateful!
Great service. Great Team.
Great experience. Really helpful and friendly
Jay and Matthew were outstanding. They answered all my questions and were very knowledgeable.
The professionalism is second to none. Gives me an appointment that works for my schedule, and is mindful of my time and delivers on time. Great company to have your vehicle serviced.
Great Dearlership and Friendly service. Best there is!
Kayla our sales representative was so kind and sweet she even helped entertain our little ones while we were waiting. The manager we delt with was also kind and willing to help us get the terms we wanted for the jeep. There was another sweet lady who brought out snacks and juice for us as we waited, we was there after the dealership had closed for the day. We would definitely recommend this dealership. My husband bought a 2015 Grand Cherokee limited and loves it.
I like buying my vehicles from the if they have one I like
William in service was top notch. Can’t thank him enough for getting me back on the road and helping with warranty issues
Jay was very helpful, everyone was nice and respectful and it was a friendly atmosphere as usual .
My experience with Amy & Dillon was the easiest car purchasing process Ive ever had! They both were very professional, punctual when responding, & reasonable when negotiating price. I strongly recommend doing business with Lee. Thank you guys!!
I had a great experience. Shout out to Brooks, he was awesome. He was very friendly, professional, neat and very clear. The whole team worked with me and helped me choose the perfect vehicle for me and my family!! I would definitely recommend them🙌🏼👌🏼🙏🏼
My experience with Lee Chrysler Dodge Jeep RAM was very pleasant. Mr. Roy Edwards was the perfect salesperson; inviting without being pushy and knowledgeable without being condescending. His goal was to find the best possible purchase for my budget and circumstance. I was very happy with the results of my interaction with Mr. Edwards. I highly recommend him to anyone seeking to upgrade or purchase a new vehicle.
Very great and helpful staff! I had Mr.Brooks Dew he is very wonderful to have and help you with selecting and buying a car! very much recommend him to others and new buyers!! Wouldn’t want to buy a car from anyone else but them ! Definitely Come to LEE !
I had a problem with my suspension and my radio wouldn’t work. I took it to Rocky Mount 3 times and they said nothing was wrong and I knew it was so the guys and gals in Wilson carried it in and found the problem and fixed it!! Much love to the whole team!! I feel very secure with there work!!
Very professional. Knowledgable of the product.
Good Customers service
I highly recommend this dealership. Ive never written a review about any company ever but was compelled to after my experience with them. The purchase of my truck was done with ease starting with the salesman Brooks who listened to my desires and executed with the perfect truck. The sales manager gave me a great price on my trade in and we closed the deal with Matt the finance man! After shopping rates myself the night before, Matt secured a rate one point less than I could have on my own.If you want to deal with a wonderful company, give Lee Chrysler Dodge Jeep Ram the business!Tell them I sent you for I will be back!Best Regards, Robert N.
Went in for an oil change, tire rotation and balance. I had purchased a full synthetic oil change package on my previous visit. They put conventional oil in my truck by mistake, which I would have never known. William, the service advisor, came to me and told me what had happened, and asked me if I wanted synthetic oil. I said yes, and they took the truck straight back and changed the oil again. Honesty like Williams is a thing that I really appreciate, and I will be a customer for a long time to come!
Great overall experience at this dealership. Jay Hendricks was absolutely great to work with. If you go here I recommend you asking for him. I would do business here again.
TERRIBLE CUSTOMER SERVICE! PUSHY SALESMEN! THEY DONT CARE WHAT THEY SELL YOU AS LONG AS THEY MAKE A SALE! ABSOLUTELY AWFUL!
Was very satisfied with all Josh was really nice and helpful thank yall all 👍
Jay was great! Very friendly and listened to what we wanted. Professionalism from Jay and Derek were outstanding! Definitely recommend doing business with them!
Friend told me about this dealer and their service is very thorough. Had an issue with my care and they worked hard with me to try to solve the problem.
Kailee was top notch. She did everything I asked to make the buying experience nice and easy. I highly recommend Kailee and the dealership.
Great people, great service. Our salesman was Jay Hendricks who was very professional, honest, and treated us like he had known us forever. He wanted to make our deal happen and he got it done! We will go back and recommend others to go here first!
We visited Lee CDJR after having some issues with our vehicle and were looking to trade. I was recommended to Jay Hendricks and so glad we sought him out! We had the best experience purchasing our new Pacifica. Jay was friendly and it felt like doing business with a friend we had known for years. A person’s personality and professionalism is important and he knocked it out of the park. He and his team helped us find the perfect family vehicle. I would recommend him and Lee CDJR to everyone.
Very nice and professional. Took care of my needs and got me on my way very quickly.My visit today 2/29/29020 - I arrived 7am while the business says it opens at 9 am which I checked on the web when I arrived . So I figured Ill be first and wait. A gentle came out and asked what I needed. I said came in for an oil change. Im not a mind reader and the Web says open at 9. I arrived early at 7 so I could be the first customer. My character was drug thru the mud. My boss gets an email that I looked drunk or high???? Ive never had a drink in my 52 years on this earth, Never been high nor have I ever used drugs in my life. I didnt drive in an improper way. But my character and the chance to be fired is now what I face. Well Service center thank you for making your assumptions about me. I suffer with being a diabetic but I was neither asleep nor was there anything wrong with me. Your website states that you open at 9 am all week. I hoped and arrived to be first and hoping you opened at 7. But thank you for your assumptions and defaming my character.
Between Mr. Edwards and Mr. Ellis made my car buying experience super EASY. I will definitely be back to buy another car. These guys worked and crunched numbers allday to make my dream a reality. They were completely honest in what my car payment would be. And call and check on me from time to time. And refer all my friends and family. When you make sure you ask specifically for Mr.Roy Edward
Roy was our salesman...he did a great job presenting the vehicle, while not being overbearing. Matt did a great job getting us the best financing & term that worked best for us. Eventhough it was time for the dealership to close, we never felt rushed. Dealership was clean with plenty of inventory.
Grant is a phenomenal dude. Really cool and down to earth. I appreciate how honest he was and how much of a non sales vibe he gave off. Buying my first car from him was a blast and stress free. Everyone knows when you go to a dealership, you get this vibe of, ohhhhh Im paying too much or Im gonna be swindled into something I dont want. Or feel like those people are slick, not with Grant. He makes you feel like an honest friend and thats what I look for. He just makes you feel like youre driving a new car with your at home friends and everything is worry free. If you want to go get a car from here, dont see anyone but Grant. Keep on rocking man!
Excellent customer service from beginning to end
Excellent service!
It’s really a great experience working with Roy, I could not have ask for a better sales person starting from our conversation over the phone to the car delivery at the dealership. Do really recommend Roy and the entire LEE family for a wonderful car buying experience.