They were so friendly and great service! They patched a tire with a nail and rotated the tires. I loved how easy it was to book an appointment online, and then were in and out.
My tire had been showing signs of a leak for a few days and it had finally reached a critical point. I brought it in to Les Schwab early in the morning and they were able to fix it within an hour.They called me up and informed me that it would be completely free! I truly wish I had some cash on me because they deserved a tip. I had just received news of a deceased relative and they showed a little bit of good in the world.
This was my third time going to Les Schwab in Windsor and every trip has been amazing. They are super friendly, reassuring, and explain everything theyre doing in detail. I prefer going to them than my regular mechanic! Highly recommend.
I experienced issues after a visit to another tire company. The employees at Les Schwab in Windsor diagnosed my problem, explained why it happened and had me on my way in an hour.Since I was on my way to Sacramento with my four granddaughters, I felt relief at the professional service.
Best tire shop in Sonoma County. Quality work, fair pricing, and customer service will be found here.
Great service and great quality products.
I received the best service from this place. Quick fast and easy. I saved so much money here. The staff are professional and definitely know their stuff. They answered all my questions. No wonder why everyone is talking about this place ! If you want the best service and great prices come on in ! Glad I did. And Ill keep coming back for great deals
The nicest people so happy to have them in our community!
Great service, always take care of me but you need to book appt on line because there is a wait if you do not.
I had a great experience buying my tires at Les Schwab.They are Friendly and
Les Schwab is where you should buy your tires. I usually try to support local small business but this is a chain I love and buy all my tires from. Ive used their services all up and down the West Coast and its always been the same experience: friendly, knowledgeable staff that goes out of their way to help me. Les Schwab does business right.
They provide great and timely service to the company I work for!
My son and I went there to have them check out his brakes.Well they told him 500.00 bucks for pads, rotors and labor. My son didnt jump on it so they brought the price down 100.00 and he reluctantly made a appointmentHe called Dan Larson in Sebastopol got the whole job down for 250.00 and about 1 hour.So Im sure they have good deals on tires and other parts but when money is tight... 🤔
The service was nice and straightforward I Had NO problem talking to the employees. I Came in for a Punctured tire and they took Care of it fairly quickly. I would recommend for your tire needs!
My boyfriend had an appt got there 15min early they said it would take 1 hour got there 1.5 hrs later and my car still wasnt seen why make an appt if its not gonna be honored had to leave with no service I only went there cause I bought my tires from there......
Took my classic 76 Datsun 280z here for an alignment. Tyler took very good care of my car and brand new wheels, and treated it and them as if they were his own. Basically a car guy who gets it. Also, if your car is lowered this is a great place to bring it for alignments as their rack lets you drive straight on instead of up ramps. Last but not least the waiting area is huge, *very* clean, and well stocked if you need to wait for your car instead of dropping it off.
Came in at one oclock as they told me . Was told it would be hour and a half wait. No biggy went shopping. Got back took my truck in for two batterys. Took a hour plus to put those in.
The employees arent very nice to the homeless..
We called to confirm they had the tire, we showed up, 5 min for paperwork and we were back on the road 15 minutes later. Best part was getting the tire back on the car minutes before it started pouring rain.
Daryl was great. Got my new tire done an hour earlier than expected.Great service and great price!
I called a day before to schedule an appointment to get some tires balanced outThey gave me a price of $19.98 I go in there the next morning and they were like it’s going to be $32 to balance each tire I was like that’s a 12 dollar difference than what they told me before I don’t know what was the reason of that they probably seen the truck had a company logo on it and tried to charge more don’t get me wrong I go there a lot and the past times everything went perfect.
Dropped my truck off to have tires mounted and balanced and when I went to pick it up I was missing a pair of Samsung Galaxy ear buds worth 200$ at least... I just wanted tires put on not to have my truck ran through
UPDATE! - I took my car over to the Les Scwhab on Santa Rosa Ave, great people that I know I can trust. 30 minutes later it turns out my tires are FINE! The bubble the guy in Windsor tried to tell me about is actually just part of the tire construction. PLEASE AVOID THIS WINDSOR LOCATION AND GO TO THE ONE OFF OF SANTA ROSA AVE!! They will be completely honest AND very fast with their service. Something Windsor clearly knows nothing about.Original: I sat in this place for over 2 hours after coming in for a low tire pressure light. Every single customer that they spoke to in that time was told they needed at least one new tire. A few of the customers who knew what they were looking for called them out and then the sales people would stutter and fumble and say, oh well just a suggestion youre of course welcome to do whatever you think is best. Sure enough when my time came they said I needed a new tire as well due to a large bubble I asked which tire, how big/where was the bubble, etc and suddenly it wasnt really a big bubble just what looked like something that could be the beginnings of one. I told them I wasnt buying a single thing from them and wanted them to please fill up the air in my tires and give me my car back.I will take my car to a DIFFERENT, trusted Les Schwab mechanic tomorrow in Santa Rosa. If I could give zero stars I would. Highly recommend you avoid unless you want to waste hours just to be lied to and given the run around.
Super helpful as always. I wish more business would follow the model they use here. Every employee takes the initiative to make sure I was taken good care of.
Just another Les Schwabb store. Theyre all pretty good though...
Friendly staff, got me in and out fast, I recommend this place for your tire needs
Always helpful
Needed couple of tires installed. They did a good job 8n timely manner.
Friendly people good service, answered all my questions.
Purchased tires and set up an appointment easily! The in-person appointment went by very quickly and was handled with much expertise.
Four thumbs up! I walked in with a sidewall puncture, so needed a new tire. Casey met me in the lot, took me in the office, showed me 4 different tires. Didnt automatically try to sell me the most expensive one, either. I was on my way in 30 minutes. Best tire purchase experience Ive ever had. Highly recommended!
Amazing service the team helped me get an appointment 15 minutes before close and I had a tire with a nail in n sidewalk. Very quick and efficient work thank you Les Schwab @ Windsor, CA
Fit us in between their scheduled appointments to fix a flat caused by a large nail, and did not charge us for it.
The service was great they got two new tires on our 2013 ford done quickly. We will always use les schwab in windsor.
Prompt service! Returned at time promised! New tires mounted and balanced. For $400. They did a great job thank you!
Friendly and helpful staff
Great service...good prices.
Les Scwab has been my exclusive tire store for years. Service is always great and professional. They have many value-added services, such as free tire repair, rotations, and air. Customer for life!
If you need tires, there may be other locations that are equal, but, I assure you, there are none better than this location.Whether it be tires for your SUV or your high end Mercedes, theyve got em at a fair price...I know ;-)Plus, you just cant beat the customer service and after sales support.Simply, A+++
Told me I didnt need a new battery when in fact I did. Checked oil but neglected to alert me I was a quart low. Got oil on the engine part. I could smell it burning all the way home and for a while in my garage. Unfortunately this appears to be standard treatment from car mechanics toward older women unaccompanied by a man. Very frustrating and insulting. Les Schwab isnt alone in this type of treatment.
They were great, got 2 new tires put on 30 min before closing, they finishing 5 min after closing time and were really nice about the while thing. Would definitely recommend
Good service. Polite
Fast friendly service. Tyler is the best! Thank you!
Great friendly service. Helped me out without and appointment and since my issue was small did it for free.
This is a great location. They always take care of me. Loyal customer 15+ years. I wouldn’t go anywhere else.
Super fast service, very social people. Very respectful, easy going atmosphere.
How generous to patch flats for free - theyve got my business!
Incredible service at les Schwab. Great staff.
Everyone at this place were very nice to me and the were really quick putting on my new tire
Theyve always treated me excellent but they could be a little bit faster with their assumptions of getting the job done
They were awesome. Crew is very friendly & accommodating.
Took my car in because I had a slow leak in one of my tires. They fixed my tire and had it back to me in two hours, free of charge! Prompt and friendly service would definitely recommend.
ALL YOUR EMPLOYEES ARE VERY HELPFUL, THANKS FOR TAKING CARE OF MY BRAKES.
Awesome !!!! Great enviroment, friendly staff best of all only took 30 mins for 2 new tires at a reasonable price !!!
We kept having low tire pressure in one tire on our BMW and filling it. We took it into Les Schwab today and they checked it, found a nail, repaired it all on the same day at no charge. Very impressed. Will certainly use them whenever we need tire service.
Great service and tires! Always a pleasant experience
Very helpful people, they put air in my tires for free.
No appointments taken... expect a wait of up to an hour if not just dropping off! GREAT EMPLOYEES & FANTASTIC CUSTOMER SERVICE...Win-Win!!
They were fast and efficient. No complaints here.
Hey Rob thank you for your service. Very professional and thorough. I had to wait a lot, but i kept myself entertained.aka the sombrero guy.
No appt..bolt stuck in tread...FIXED hole, ROTATED, and BALANCED....NO CHARGE...#wth
The nicest tire company ever!
Convenient off highway 101 going north. its also has a walmart, orileys, Kentucky fried chicken and pizza place, panda express, home depot, good will.
Great place to buy tires. They always are nice and ready to help you.
Good service. Decent prices. Service people could be a bit nicer.
Went in yesterday afternoon with a visible screw in my tire. Denied any repair as my account was not current. I was not even given the option to pay for the flat repair. They offered to come out and look at it and maybe put air in my tire. I waited in the parking lot for about 45 minutes as all the people in the shop kept looking over. No one came out. At that point it was about 15-20 minutes from when they closed. I finally pryed the screw out myself, determined the tire was leaking air, called my roadside assistance thru my insurance and had the tow truck driver put my spare on. Im still in shock that they felt it was ok for me to drive out of there with the screw in my tire especially without even taking a look. Due to the location of the screw in my tire the tow truck driver let me know i may end up having to replace my tire for safety reasons. I live about 30 miles from that store. I am on my 4 th set of tires from this company as well as a set of rims. I guess the integrity of the les schwab customer service guarantee went out the window when the company founder passed away. Unbelieveable.
If you need high quality work, you not finding the best place
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Very helpful people, went out of the way to help me.
Great service... A little pricey though.
Very good place for your tire needs, little time for semi with 53 trailer to get around, next Walmart store have camping ground all over homeless injoing California weather, but for big truck and trailer little uncomfortable.
I had a flat tire. They fixed it for free and I didnt even buy my tires from them. I bought tires from them in the past so no charge. I will buy my tires from them when I need them next time. Only Les Swab!
Called to get tires rotated and make appointment, they told me just to come in. Once I got there they said it will be 2 hours wait time. I didnt have 2hrs to wait around hence why I called!!!!
Much appreciation for the cooperation between the Les Schwab stores in Ukiah and Windsor for handling an emergency battery issue in a used vehicle we purchased - now all of our cars/trucks have Les Schwab batteries, tires and wipers. Courtney and Robby at Windsor and Mike in Ukiah - thanks to all.
Knowledgeable, professional & pleasant . my FICO score used to be pretty bad . les Schaub hooked me up . and since then my score has gone up in leaps and bounds . check out there financing plans.
Always have good customer service at all the Les Schwab we have been too, most excellent.
Convenient and reasonable. Helpful staff.
Great service and affordable
They are always busy when you need something quick.
Came to les schwab to have some work done on my 04 dodge had a u joint that needed to be replaced they told me it would be 2 hours ok Im good with that came back on Saturday that time jumped to 4 hours still costing me 450$ I agreed to the Time I went to lunch and got a phone call saying that a wheel hub bolt had been stripped and the hub wouldnt take the bolt again the just so happened to have a hub at the store and it cost 200$ I had just replaced my hubs a month prior and when I bought them they cost 75$. I told them no and to put it back together so I could leave they said I would have to have it towed because they would not put it back together with only 3 bolts I even asked if I could sign a waiver claiming responsibility for having only 3 bolts was again told no so basically they would not put it back together at all I had to buy this over priced wheel hub in order for the job to continue. Horrible shop I will never do business with les schwab. They claim that its not my responsibility if the wheel falls off. So to sum it up les schwab is probably ok to have your oil changed and your tires rotated but I wouldnt recommend them to do any major repairs. Update just picked up the truck 700$ damn so I asked for the old wheel hub and bolt back and after looking at the bolt and hub the hub is just fine all I needed was a new bolt and would have been just fine the old bolt still threads just fine just missing a few threads. Conclusion 10$ bolt is all I needed the hub is perfectly fine.
I asked if they could do an alignment on my stock van. They said yes and took the van. Four hours later they said they couldn’t do it. Big waste of time.
They do good work but you can expect to wait for it and pay a moderate price
Love having them so close. They are friendly and courtesy
Well this is my #1 4 shop my tires,shocks, berring jobs, and alot more 4 me ! I gatta freaked after my super good oil change from another place said my berring were bad ?Well No WORRIES l said Les swab did that work ! Got into Les Swab Just a screw to be tighten, THATS My Les Swab Off l go Thank you ALL THERE WHO WORKS ON MY XTERRA, Sincerely JudyBedient
Great staff, helped me out in a rough spot. Will be going here from now on.
New roters! LoL
GOOD customer serviceVERY GOOD JOB NUNBER ONE IN MY BOOK.
Always great service, friendly, and decent prices!
I have not been here in years but they fixed my flat for free. Thank you.
Excellent service quick
Prices are OK good service
Competent, can do anything completely. Expensive, though.
Great customer service 👍
Employees were super fantastic, helped me with my old beater Volkswagen vanagon and eased my worries! Kyles the man!
Quick easy good prices
Very nice and knowledgeable staff.