My first ever eyeglasses. They made the experience easy and affordable. Ill definitely go back!
Eyes mart is a cheap and easy way to shop for glasses they still have excellent quality stuff just not at an outrageous price. I had a wonderful experience with the girl Ali that helped us. I will definitely be going back from now on to get glasses from them. Best in the triad.
I had a great experience. The staff were courteous and knowledgeable. They went out of their way to make sure I was satisfied. They had a great selection of frames at good prices. Best of all, I got my new glasses so quickly! I highly recommend them.
If you need glasses quick and affordable this is the place to go. Beverly was amazingly helpful and very personable. I would highly recommend this business.
I went in without an appointment. Picked out my frames and they had the prescription lens I needed. Staff made this super quick and easy for me and I was able to pick my glasses up the next day. Eyemart Express is affordable and my computer glasses work awesome. Staff is super friendly.
I have bought several prescription glasses from the Winston-Salem Eye Mart. I cant say enough positive things about them. They are helpful and friendly. I will return for more pairs and recommend as many family and friends as I can.
Very friendly service! Picked out two pair and they were READY the Very Next Day, and at an awesome price! Easy and fast! I will do business here again!
I with my husband to get glasses today and we had a wonderful experience! Teresa helped pick out his glasses and was so sweet and helpful. Not only did we get a great price on glasses, they also fixed his glasses that he was wearing for free! We will definitely be back! We highly recommend eyemart!
The Winston Salem store is very busy but the staff is professional and courteous. Good experience overall and much less expensive than my optometrist.
Excellent staff. Worked with us on pricing. My granddaughters glasses were done in 20 minutes.😊
Got both specs less than 50.00 single lens and awesome help. These folks are courteous and professional and above all helpful. The price was right and I love my new glasses. I highly recommend visiting this location. Everyone is helpful and the GM Jordan rocks. We will be going back especially when my husband needs new glasses
My experience with Eyemart Express was very trying. It wasn’t their floor staff, but the technicians that work for them. For 5 months I dealt with them putting in the wrong prescription and then putting the lenses in crooked and finally the bifocal was tilted enough to really disturb my sight! I have never dealt with such incompetence as their behind their scenes “ professionals”! I don’t care what their prices are….professional technical people should be fully trained and their worked checked and rechecked. I would never recommend this group to anyone!Rita W Neher
I love it. The works was very friendly and helpful 🙂 .Im sending some family their to get there glasses.
The wait time was about 10 seconds this afternoon, and I got what I needed quickly. The staff was friendly and helpful. Also, the price was lower than I expected. In all, it was a great experience.
Customer service was excellent! The gentleman who helped me Mr. Nichols was very nice and helpful. My glasses were ready the same day and I got two pairs. I cannot believe how much money I saved. If you need glasses this is the place to go.
Excellent service, nice facility and a wide range of frames to choose from. I will get any future glasses at Eyemart of Winston Salem.
Bought prescription sunglasses for my mother 1-2 years ago, not a scratch on them always left in a case if not worn. Sunglasses were left in her car in the case in the center console, removed them from the case the same day and the frames were melted and twisted. Went to the store to discuss the issue. The front counter lady was extremely rude said, Well they are plastic and plastic does melt in the heat, our frames only cary a short time for a warranty. The only thing I can do is sale you another pair of frames for the lenses. I asked why would I buy another overpriced pair of lenses that cant even withstand 80 degree outside temperature in a case in a center console in a car. She said I cant help you but sale you another pair or you can talk to our manager who is of course not there or available until Monday at some point and time which she didnt know and didnt try to figure out. She couldnt even provide me a phone number for a person that could help me with the issue. I have several pairs of sun glasses for each of my cars, that stay in my cars, and none of them have ever been affected by the heat from the sun, much less warped them to the extent they are unusable. I am extremely unhappy with the poor quality of the frames and the lack of customer support that was provided. I will be posting this same review on all of my social media apps as well as telling everyone I know / meet what a terrible experience I had with this company. I am now taking my mother to lensecrafters to buy her a new set of frames that I have been assured by the staff, will not melt from the sun because they are plastic. Terrible experience terrible products terrible customer support do not go there.
Very friendly and extremely helpful. Courteous and professional!
Really kind and friendly and helpful people I will definitely be back.
I had an awesome experience. They were very professional. The entire experience only took about an hour from start to finish. Once I picked out my frames, got measured and paid for my glasses, it only took 23 minutes for them to be completed. I love it and my new glasses. I will definitely use them again.
Fast service. Extremely courteous and professional.
Nice People Great Service 👍
I am not happy at all! I went here on Saturday 5/22/21 to buy 2 pair of prescription sunglasses. The first problem i had was they brought out my glasses and they give them to me and right off I noticed a gap between the lense and the frame so I pointed it out and they took them to the back and 20 minutes later they came back with them for me notice the other lens popping out of the frame and so I pointed that out so they took them to the back again for another 15 minutes for them to bring them back out to me to notice another gap in between the lense and frame. Then they told me there was not enough time to fix them that day and for me to bring them back. So I headed out side and put on the other pair of sunglasses when I noticed that the tint is not even on the second pair of glasses so now I have no sunglasses and I drive for a living. Now I have to wait another week because I work out of town plus I live over 30 miles away. So I am very very very upset with my purchase and visit.
Awesome service by Jordan M .Answer all my questions and concerns. Same day service for both glasses. Definitely will recommend them .I will definitely be back when I need glasses again .
My daughter and I wear contacts most of the time. We were looking for some affordable up to date glasses to wear when we needed to take a break from our contacts. The staff was so friendly and helpful. We had plenty of frame choices and both of us found the perfect pair for our budget. A great place for anyone looking for affordable frames with a caring staff.
DONT COME HERE!!! RUN!!!!WORST EVER EXPERIENCE! 2 times here to pick up and still NOT RIGHT!!!
You guys did great. I dropped off my prescription about 6:00 pm on a Friday and my glass were done by 9 am the Saturday morning. The glasses are perfect and what a value for the money but the most important part of my Eyemart experience was the customer serves I received. I think the representative that helped me was Larry I’m real bad with names. He was incredible. I came in late he took his time with me I did not feel rushed. If anything I rushed him. I will Highly recommend Eyemart because of the customer service. You cal get great deals on glasses anywhere but you can not get friendly customer service with a representative who actually takes time And listens so he he’ll you make make a decision.
My experience was excellent. Teresa helped me thru the entire process with expert knowledge and patience. I give Teresa KUDOS for EXCELENT service! My glasses were ready in 24 minutes. Highly recommend.
I had a wonderful experience at the Eyemart Express #196 in Myrtle Beach, SC. JENNA was amazing and my glasses were ready in 38 minutes!!! Definitely recommend Eyemart Express 💜
I had no idea that glasses could be made so fast! It was really an emergency for me since I had accidentally stepped on them. The staff was very professional and joyful which was very comforting to me, because of all the chaos going on in our country right now, they seem unaffected. Thank you Eye Mart.
I never go anywhere else! Not only do I get my glasses in an hour or less but my RX sunglasses as well as long as they are in stock! Best prices in town for frames and lenses and I spend a lot less then at the eye doctor and I have special eyes as I am always told!! Keep up the great work Eyemart Express!!
Best overall service! They had text before the hour was up and both pair of my daughters glasses were ready for pick up! She loved them and we were very pleased by their service!
Very professional and kind! Awesome customer service that I will recommend to all!
I had a perfect experience! Kayla was very helpful and there was also a male that helped me but I did not catch his name. He actually brought my glasses out to me in the car. Both pair perfect and I got them in less than an hour!
Wonderful staff that take care of ya and fully answer any questions you have. They also make sure you are happy with the fit of your glasses before you leave. I will be using them in the future for my glasses needs.
Beverly was AMAZING!! Ive been wearing glasses most of my life and no one has ever come close to the level of personal customer service she provided. She took her time to help me with the perfect pair of sunglasses my best friend picked out and was awesome with opinions and personal recommendations. What a great experience!! I hope management know what a gem they have!
I found a great deal on two pairs of glasses for $48. I was informed that it would be done in about two hours but they were ready in 30 minutes. Great staff and lots of great options on frames. I will go again when I need new frames later this year.
Great experience. Got better glasses than my optometrist offered for half the price. Used my insurance and got a bonus second pair, which they made into sunglasses for free. Both were done in an hour.The glasses were a bit blurry, but I took them back, they identified the problem and redid the lenses for free in about 30 minutes. Now theyre perfect. Completely satisfied.
They got TWO pairs of glasses finished in under 30 minutes. They were so nice and Yessica was the girl who helped me and she is so sweet and very helpful. I enjoyed this. Found out I needed glasses that day and I enjoyed the experience of picking out frames and all the options they had! Will definitely always go to them.
Jordan was very helpful and very polite. I couldnt ask for any better service. I highly recommend anyone to visit here. Vast variety in frames. Thanks again Jordan.
My son broke his glasses at school and went a full day wearing 3/4 of a pair of glasses. I was desperately calling around to many vision centers and Eyemart Express was the only one who said they could make his glasses same day. We went there straight after school and were seen almost immediately by Kayla. She was incredibly helpful and my son got 2 pairs of glasses at a great price. And best of all was that we were home by 5:30 and he was modeling his new glasses!
Went to get glasses for my daughter who had pink eye and had lost her glasses. They were amazing and made them in less than 30 minutes! I will be going back!
I usually wear contacts and my prescription had just changed. I ended up getting an infection to which I couldn’t wear contacts. Long story short I was in a pinch for my new prescription glasses IN A HURRY. Beverly is a GODSEND! She did not hesitate to help me in every way possible, using my insurance to my advantage and was patient (since I couldn’t see well at all) and took me through the whole process with ease and patience. My glasses were done in 23 minutes! And I got a second pair free! 10/10 recommend! 🖤
Good prices if you stick with basic frames. Nice courteous people will help you.
Our experience at the Winston store was exceptional. We had a very different situation with my elderly mother where she was not able to come in and they worked with us getting her new glasses that fit beautifully. Highly recommend these great people!!!
Two years ago I got glasses at Capital Blvd, Raleigh store. Jimmy was great and these are the BEST lenses I have ever had. I’ve worn glasses for over 50 years. So I am living near Winston-Salem now and I go to Eyemart Express again. Yessica was so nice and took her time and I love my new glasses. She even tightened up my old glasses and gave me a case for them too and I didn’t ask for either. Good customer service means a lot. Thank you!!!
The people at Eyemart Express were so helpful and friendly! I will definitely be going back 💯
The customer service was freakin amazing,wonderful,friendly environment and i love, love,love MY GLASSES!!! And shout out to the women that helped me cant remember your name but thank you so much...you helped me to get 2 pairs of glasses and now Im seeing life again... glasses i feel amazing!!!
Excellent professional and prompt serviceMy two pair of prescription progressive lenses were ready in under an hour. Awesome!
I went inside they were friendly and fast. I picked out my glasses gave them my prescription filled out some paper work paid and left. I. Less than a week i got my anti glare, transition, prescription glasses with no issues. I would HIGHLY recommend them.
Very nice and very helpful got my daughter two pairs of glasses for a low price!!
Great place to go get glasses and they have better deals on frames and lenses and bifocals they are very nice and are ready to help you as soon as you go through there doors everybody that works in there establishment are nice and very knowledgeable about the products and services they provide at there bussiness i would tell anyone that is looking to get glasses and lens and frames to go there and get good glasses at a cheap and affordable rate and a freindly establishment and employees to gothere because you cant beat there glasses and rates and want find a nicer bunch of people to deal with i know if i ever need glasses again i know where im going and i rate them at a 100 percent satisfaction i would encourage anyone to go to them for there eyeglass and cintact needs i love eyemart express...
Yessica was extremely helpful with everything from making sure I maximized my insurance coverage to showing me how to combine it with a coupon. She did not pressure me into anything other than what I wanted. My glasses are great, and were so much more affordable than my last pair. This will be my new place for spectacles.
Gary was fantastic and attentive to my wishes. He explained all the available options in a manner that made my selections easy to understand. Will definitely come back!
Better prices than anyone else, good service and fast+ 2 pairs on 1 hour..... whats not to like?
Everyone at this location were very friendly and helpful. Picked out some frames for my daughter and able to have them completed in 40 minutes instead of waiting over a week at the eye doctors. Will be coming back for more glasses soon
This is the first time I got glasses at Eyemart. They helped with picking frames that looked good on my face, within a great price range. I got two pairs of Progressive no line bifocals for about $125. They had the first pair ready in less then an hour, second pair ready in about two hours. Excellent customer service.I would recommend them to others.
Very disappointed with this store. I went there yesterday to get a pair of glasses never got waited on everyone on their phone that worked there, i was there 15.min never got helped, I told the girl setting at the door thanks for all your help.
Just picked up my new prescription sunglasses from Eyemart Express in Winston Salem NC and I love them!! The staff was so helpful and worked with me to get the perfect pair. This is where our entire family goes to get their glasses and will continue! Grate value and fantastic service!😊
Fast friendly service. First time I came in; I will buy my next glasses from them.
We have used this location several times and have yet to be disappointed. Today we had to go and get our 6 year olds first pair of glasses, Beverly worked with us and we couldn’t have asked for a better experience! She was so sweet, patient, and worked hard to find us the best deals for what we needed.
The service was great, my glasses are very high quality, and the prices are the cheapest around. Being able to get glasses the same day is absolutely wonderful, especially considering my prescription is very strong!!
This place is AMAZING!!! I went to LensCrafters yesterday and could barely find a pair of glasses that I liked. Eyemart Express had at least 10 pairs that I LOVED! It was so hard to choose....I ended up getting 2 pairs and will be back soon for a 3rd! The prices are SO LOW...I cant believe the quality you get for the price! My total was like $350 for 2 pairs of glasses (insurance covered more than half). Oh, and it only took 15 minutes for them to put the lenses in! Go see them today!
Very Knowledgeable sales consultantOverall Excellent Experience.
Kayla was awesome and knowledgeable!!! My daughters glasses where ready in 15 to 30 mins. I will most definitely recommend my friends and family to go to Eyemart express
Quick service. Same day, or two day wait for glasses. Cant beat that. Great prices and lots of selection. They tried every way to save me money as well. Very pleased!
I love Eyemart Express. I have got my glasses from there since 2012 n I live in Hickory n drive to Winston Salem to get my glasses. They are so nice and helpful. I just moved to Winston -Salem recently because of my health problems n my daughters live here.God Bless
Fast, friendly and most importantly, 100% accurate service! I went in to order my daughter new glasses with her new prescription and to order a replacement pair for myself because I had a chip in my left lens. Since we do not have vision insurance, she applied every discount that she could find and I ended up paying less than $180 for each of us a new complete pair of glasses, with all of the extras like scratch resistance, anti-glare, etc. Other places were going to charge over $200 just for my 1 pair (I have a very strong, high powered lens prescription). We had both of our glasses in less than 1 hour. I most definitely, highly recommend Eyemart Express!!
I had a great experience with Eyemart! I will definitely be going there in the future. Great quality and excellent service and great prices! I was very pleased!
Super fast, had 2 pair of glasses ready in under thirty minutes. Nice selections, 2 pair at half the cost of ONE at Walmart with the same guarantee. $189 for both. Walmart JUST got my lenses back after 3 weeks. The person helping us was cold and wasnt interested in helping us choose frames. We asked for help, she responded, Looks like he knows what he wants. Know what you want or bring a friend to help choose a style, youll get no help with that. Speed and cost get a 5, service gets a 3 (2 for the icy chill and a bonus point for speed). Dont expect a thanks when you leave, either. Ill go back, but after checking to see if I can get the same from their competition minus the frost bite. She was, however, able to communicate start to finish the process, costs, warranty and other necessary info quickly and thoroughly. Short story: 5 stars if wed felt welcome. I almost ordered frames for myself but she literally glared at us to move so she could get her next customers up to the case we were looking in.
Very Happy with over all experience... customer service was great, price was great and my Rx is perfect !
Sales person was excellent, extremely satisfied with my glasses and price !
Excellent service.I could not ask for a more professional business.I love my glasses.
Service was quick, informative, courteous. Wait was less than I expected. Quality if mine and my husband’s glasses are outstanding. Highly recommend this location!!
A family member purchased glasses/frames from this location and the frames tarnished. It was noticable and was told there was only a year warranty and there was nothing they could do to repair the problem. Only option was to buy another pair of frames which they declined. Frames were no more than two years old. For a second opinion we took them to another eye glass location. They said the previous place should have corrected the problem which was Eyemart Express. For the age of the frames, this should not have happened and Eyemart Express should replace or at least offer to correct the issue for the amount that was paid on the glasses from the beginning.
Went in and was greeted by Beverly. She showed me the glasses that I was looking for in my price range. And took care explaining the different types of glass tint that was available. My glasses were ready in less than 30 minutes. And they fit wonderful. Thank you eyemart express and Beverly for the wonderful experience.Gina Gaines
After having issues with Americas Best, I went to eyemart, Gary and Johnathan were very easy to work with. They were very knowledgeable about my insurance and my glasses were ready for me in a hour!
Good customer service, honest and open and willing to answer whatever questions you have. Very appreciated.
They have an amazing selection! Friendly people& great customer service. Great prices
Took my younger brother here to get glasses. He ended up with 2 pair and a one year damage replacement plan for right at $100.00 and it only took about 30 min.! I couldnt believe it. Every where else we had contacted wanted 3-4 times the amount and were going to take a minimum of 2 weeks. Thanks to the staff for the speedy service! We recommend you guys to anyone looking for affordable glasses.
Staff was friendly and personable. I didnt have to ask about coupons or specials. The service was also very quick, once I picked out the frames I wanted, everything else went very quickly. My lenses had to be ordered, but came in earlier than promised. Very happy with everything!
Only express part is collecting your money. They did have my glasses ready in less than “15 minutes”. Unfortunately, having to wait more than 30 minutes apon just an arrival. When someone walks out of the back and starts scanning glasses. Gets told that has already done, then leaves the room into the back area. Gets under my skin. Terrible customer service! Will not be back! Especially after spending almost $200!
Absolutely LOVED my experience at Eyemart Express! Jordan was so helpful and patient with my indecisiveness. I was blown away when I received a text less than 30 minutes after placing my order that my glasses were ready for pickup.
Very helpful and professional. This happened to be my first experience with prescription glasses and was pleased with my experience so this will be the first place I check with in the future.
Eyemart associates were very helpful and patient in assisting me in picking out my two frames. I arrived near closing, so I couldnt get my glasses that day. The next day the store was closed for the 4th of July, but I received a message by 10 am on the 5th that my glasses were ready to be picked up! Awesome turnaround service! Will definitely return, if need be.
Wonderful glasses, new styles. Excellent price. Friendly staff. Pat
Great customer service from Gary! It was so cool getting my glasses back the next day! I love my glasses!
Always at the Hanes Mall location in Winston -Salem NCThey have been very good,Gary waited on several times,Gary has patience and makes sure are happy
The glasses I ordered turned out that they would not help my vision as another problem has arisen. I had ordered two pair and was definitely expecting some resistence when I tried for a refund. I was certainly wrong. The manager, Keith, was awesome.n I would definitely return if we can get my vision to have glasses help.
The selection and prices are awesome! The staff is very helpful and friendly and have fun doing their jobs. Overall a great experience!
I loved the prices and he glasses !! Ms. Beverly and Ms. Sunni helped me they were great to work with. I had so many pairs of glasses and Could not choose Ms. Beverly gave me come great advice to the glasses !!! Once my glasses came back the lens was way darker than what I asked !! Ms. Sunni for them right for me I’m super excited to wear both of them !!! I can see!!! Was my reaction thanks to those ladies and i paid waaaayyyy less than what I would have at another place two for the price of hear of one !!!
I couldnt be more happy with the two pair of glasses I purchased. The staff was so knowledgeable and helpful. I will definitely be coming back!
They are not getting one star because they made a mistake on two pair of glasses. They are getting it because of the attitude if they have to give a refund.Messed up two pair of progressives. My eye doc said the progressives were way off..the OS was way off and they were cheap.I tried almost 3 months and got headache after headache.Instead of apologizing for their mistake they tell me if I get a refund I can no longer come back. Wow just wow..not that I would. I was taught when you make a mistake own it.These are peoples eyes you are messing with.
Eyemart is a great place to get your glasses. We traveled from Kernersville to Winston Salem because they offered great selection, friendly service and a better price than anywhere else around. I recommend them highly!
The staff made sure to carefully measure my eyes for both of my progressive glasses. When I got them back both pair were PERFECT! Thank you!
Awesome experience. The price & quality are both great. I would absolutely return when I need new glasses or if I just wanted a spare pair. Highly recommend Eyemart Express!
Took my daughter to get her glasses today and I go back and pick them up and take them to our normal eye doctor to get them checked well they were the wrong prescription! I called them and they are going to fix the problem but Id always get your glasses checked to make sure they are right. Might I add my daughter has very bad eyes and Im just glad I caught it before they ended up making her eyes worse
Inexpensive, good glasses. I wish the frame selection was better, but for the price it cant be beaten.