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Carolina Custom Sound
910 Hanes Mall Blvd, Winston-Salem, NC 27104, United States
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Carolina Custom Sound
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ma
Review №1

This team is amazing. I met with Chris to go over options for a turn key entertainment system for my house. I was still in the planning phase, but he patiently presented all of the options. Needless to say, It turned out better than I had expected. The team is prompt, professional, knowledgeable, and pleasant to be around. Their customer service is impressive. I highly recommend Carolina Custom Sound and I wouldn’t go anywhere else.

Ch
Review №2

Chris Fredette and the staff at Carolina Custom Sound did an amazing job on my media room and have supported me with top notch customer service. I’d recommend this team to anyone looking for a skilled company who will listen to your needs and design a system that meets your budget and your expectations.

Ca
Review №3

I was beyond thrilled with my experience with Carolina Custom Sound. My TV installation looks amazing, and lead system designer Bart and his colleagues were extremely professional, knowledgeable, and prompt. Some of the best customer service I have ever encountered! I will definitely use Carolina Custom Sound for any future home theater needs and recommend them to anyone looking for this type of service.

Ri
Review №4

They were so knowledgeable as well as excellent installers. They were prompt and organized. All equipment orders were delivered on time. There pricing was excellent and very competitive. They put together my dream theater room and control4 system throughout house. Amazing

Do
Review №5

Chris and his team recently did an extensive install in our new home. Having worked with a number of different companies in the past, I was cautious. They came highly recommended so we gave them a try. The work they do is outstanding. They are thorough, professional and knowledgeable. I would highly recommend them to anyone looking for a the best of the best. A+++

al
Review №6

Chris and his team were nothing but superb from start to finish. I had an idea as to what I wanted for TV and sound throughout my house, and after spending some time with us, Chris made a few suggestions then literally took care of everything, from start to finish. The final product, which was done when he originally said it would be, was better than expected.

St
Review №7

This was nothing less then best in class service. These guys were willing to do what ever it took to meet and exceed my expectations. Highly recommend this company and will be a repeat customer for sure!

Mi
Review №8

My wife and I found this company and the Slydlock product. They fit me in last second and presented it to me. Very friendly and professional. Highly recommended! Will do business with again. A+

Ad
Review №9

Awesome people to work with. Got our bracket in a few days. Easy assembly and looks Amazing! Highly recommend!!!

Ra
Review №10

These folks are just great. They arrived on time; quickly diagnosed my problems and suggested very reasonable fixes. Fast, friendly, professional and customer-oriented. I cant imagine you can do better for home electronics.

Ch
Review №11

I purchased the SlydLock mounting bracket for my fireplace nook from CCS. While this is designed to be a DIY product, I did have a few questions and needed some clarification on my mounting situation. Chris was more than helpful and always provided immediate responses to my inquiries (even on a weekend). Top notch customer service.

Al
Review №12

Moved to Winston-Salem three years ago. We will not go anywhere else but CCS. Extremely professional and super trustworthy.

Jo
Review №13

True professionals! CCS is the only company I trust for audio, video and home automation services! You wont believe how neat and organized everything is after they install it. No more ugly wires and cabling. The Control4 system really makes it easy control everything in the house - tv, stereo, lights, thermostat...amazing. Thanks for everything guys!

Ba
Review №14

My wife and I needed new outdoor speakers. We located Carolina Custom Sound using an internet search of the Klipsch speakers we were after. A quick phone call to Chris, the owner, resulted in our placing an order (no obligation). He offered to demo the speakers in his showroom and let us choose whether to purchase and keep them. We loved the speakers and took them home. But before we left, we discussed an Internet issue with our current wireless router and dropouts with Pandora. Chris encouraged us to change to an Apple Airport Extreme router, which we also purchased. In installing the router ourselves, we ran into a problem and called Chris. Although he was in the midst of an installation, he took the time to walk us through the setup procedure and got our new router working.He went far beyond what I could have expected. And he has earned our A/V business for future purchases. I highly recommend him and his company.As an aside, the personal trainer we both use had a similar experience in working with Chris and the technicial who came to install her new TV in her new home. So that is two A+ grades out of two experiences. Keep up the good work, Chris!

Au
Review №15

Great group of professionals! They recently completed our commercial A/V package install and we couldnt be any happier.

Sh
Review №16

Very professional and very helpful company! My husband and I were replacing an older tv which was inserted in one of the infamous nook above fireplace configurations, with a 60 flatscreen to be placed in front of existing nook opening. BUT how to do so and still have the components stay in present position at bottom of nook opening? We wanted a clean look without incorporating the fireplace mantle in the equation. Found the Slydlock bracket on line thru Carolina Custom Sound. Ordered and received it within 2 days. The bracket is of superb quality and my husband and I (we are both in early 60s) assembled and installed it ourselves under the patient email guidance of Chris Fredette of CCS. The email help would not be necessary for everybody, as the instructions are clear, however, we didnt trust our senior citizen interpretation of required measurements. Chris was very polite and professional and the product remedied our problem beautifully!

Pa
Review №17

I just wanted to give you guys a quick shoutout. After purchasing a few different (and returning) tv mounts with long extension arms to solve my T.V. in the fireplace nook problem I was about to give up, when I stumbled across your slydlock mount. Life would have been so much easier if I found you guys earlier. I called Chris (who was amazingly helpful) with a few questions and knew this is just what I needed. It did not disappoint. This is such a simple solution, that no one else is offering and worked as advertised. Not only did it solve the distance problem I was having in getting my 60 inch tv in the nook, but it is by far more sturdy than the other mounts I bought as well. I even completed a few pullups on the bracket to test it.

Information
36 Photos
17 Comments
5 Rating
  • Address:910 Hanes Mall Blvd, Winston-Salem, NC 27104, United States
  • Site:http://carolinacustomsound.com/
  • Phone:+1 336-505-8843
Categories
  • Home theater store
  • Audio visual consultant
  • Home automation company
  • Home audio store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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