Its nice to be a female and walk into a auto parts store and not have the guys look at you like you have no clue what you need. All the employees are great

I have been the customer for this shop since day one of its operations.I feel welcome and appreciated when I come to this store to get whatever I need. The staff are always friendly and very helpful. Especially, E. Shawn, Luis, the Asst. Mgr. Daniel, Jay. I wish you and all your team well. Keep it up, Stay well, Stay safe. May God Bless you all.

Great service..Thank you for your help. Service is key

From the moment I stepped in everyone was very helpful….Daniel went above and beyond trying to help me figure out a problem with my car. It was 100 degrees outside he never complained. He researched and looked into every possible solution. Very professional and helpful. Hard to find people as helpful as he was. Thank you!

These guys are awesome. The customer service is top notch. And theyve always had what I needed in stock. I always got to these guys!!!

The quality of this location really depends on who you get helping you at the time. Twice I had a battery under warranty get rejected for the employees lack of ability to even use the battery tester. Ive had another employee not know to use the computer to do a warranty return on brakes and other issues. Bottom line most employees here are incompetent

The agent Daniel is an professional he helped me to change my car front bulb even its very hot outdoor and for free I appreciate his help and thanks again Daniel 🤝👌

Went to autozone today in wintergarden Florida and was serviced by DANIEL C from the United kingdom,, boy was he polite courteous and helpful in explaining my battery terminals situation he was so polite l went in and spent some cash he even helped me with putting on the positive and negative sealers to prevent corrosion in the hot sun A GREAT MANAGER and he definitely knows CUSTOMER SERVICE l will continue to shop there in wintergarden Florida

I am so grateful that AutoZone tested my alternator and the following morning jump started my car so I was able to take it to a shop. Thank you guys!

Really outstanding service provided by the staff in this place. Customer service like this is not seen anymore. Their shirt tags reads customer satisfaction guaranteed. 100% true.

I had a wonderful experience Chris m helped a lot in finding what I needed just all around great people that work there

So low and behold as soon as summer hits my air in my 4Runner decides to cut out. I was dreading taking it to the dealership based on my experience of how they price gouge women. As we are driving my mother notices an advance auto, we stopped there and the man behind the counter wasn’t rude but he wasn’t helpful either. I mentioned that my air went out & my check engine light was on and he said I should take it to a mechanic shop because there was nothing they could do about it. We left and my mother noticed right next door was an auto zone. Mom suggested we stop there which I was leery of based off the experience I had at advance auto. Let me tell you, I am soooooooo happy we stopped at auto zone. When we got into the shop we stood in line and the person that helped us just happened to be the manager, Mark, you will want to remember his name. I told him my situation and he offered to come out to take a look at my truck and to check my engine light. We figured out the problem, he made several suggestions of what I could do and buy and was super patient in explaining all this mechanic stuff in a way that I could understand it. Based off my experience with Mark, my family and friends will be using this auto zone for all our car needs. My sister who lives in Kissimmee now drives all the way over to this auto zone just to patronize based off the awesome awesome customer service my mother and I experience with Mark. With him being the store manager I can only imagine that his employees offer the same customer service with his leadership.

Convenient location fir all my car needs.

This Autozone is the best! They always have what I need and are really helpful. All the employees are always so nice and helpful especially Mark! I pass two Autozones to come to this one. Thank you guys!

Chris was super helpful! He even replaced my battery for me!

This place is awesome! I have been helped a few times here always with top notch service. Clayton Jeff and Mark have taken great care of me. Colton also has helped with some issues I had with my cars. Great staff..great store...make sure you stop by! Thanks again!

Good prices on batteries. Helped install into my car.

Amazing customer service. Very polite.

Mark was really helpful and respectful this was the best experience Ive had with a AutoZone employee

Love the team very helpful any questions anyone has they have the answer and solutions and what is really great is the rewards A+ for the team. I order anAC compressor kit for a 09 Dodge got it pretty quick following day and some axles tie rods they are really havegood service.

Had everything I needed and a quick in and out and back on the road

So pleased with the service here! They tested my computer and battery for me. They put in a new battery, and my weekend was saved!

Well stocked, clean store, and helpful staff.

White for wiper blades and a price for a part 4 my 2010 Malibu gentleman that waited on me was wonderful he put my wiper blades on and gave me a printout of the part

Great store and great inventory

Mark was such a great help! I needed a new battery and he helped me get the best deal! I am so incredibly thankful! He was very professional and very kind to my son and I.

Autozone is very lucky to have Mark as there store manager. Went in there not knowing exactly what I needed and he was very helpful on making sure I get the right part. He went above and beyond which made me return back to the store to purchase additional items. Thank you Mark for all your help. You the best!

I dont normally work in winter garden but today I did. The machine my company rented ran out of hydraulic oil. I will not tell you how, Home Depot didnt check the machine out. Anyway I stopped at this parts store. They were quick, clean, and courteous. Thank you guys for getting me right back to work.

I’ve been to this AutoZone a few times at this point and they have always been insanely helpful with helping me find compatible parts for my car as well as showing me how to do certain things on my own. Last time I visited, a few weeks ago, they showed me how to replace my wiper blades by myself. Today, they showed me how to find the information about my tires to get the right rims.Not only are they super helpful, but when I had an issue with a battery I purchased at a store all the way in California, they were able to easily replace it for free here in Florida as it was covered under their warranty. Their warranties are top notch!They are probably the best Auto Parts store I’ve ever used and it will continue to be the one I recommend to everyone!

Amazing location, helped me get what I needed AND replaced my windshield wipers for me!

Great store and excellent service from Mark!

Battery was under warranty and they took care of it installed and all.

They have all the parts at a good price and a friendly staff.

MARK T WENT BEYOND TO SERVE ME WITH HELP ON A TUNEUP FOR A COROLLA. HE GAVE ME TIP ON HOW TO PULL THE SPARK PLUGS WITH A RUBBER HOSE. THANK SO MUCH IT WORK AND THE JOB WENT FLAWLESS. DEFINITELY COMING BACK TO ASK FOR MARK HE ALSO THE STORE MANAGER. IT PEOPLE LIKE MARK SHOW HE CARE FOR HIS CUSTOMER! KUDOS MARK

Much better than next door, Advance! Will be shopping here from now on. Window grease is a real thing, kids.

The gentleman was so helpful. He put both filters in my car. Very polite. Highly recommend

Great prices. Friendly knowledgeable staff. Definitely recommend.

This store is exactly what a diy person,needs right around the corner.O this truck...attempted to go to work,half way there,and thats me..broke down again,all the blue smoke tells me my a.c compressor has just burned up and out..Call up Auto Zone..and like clockwork...they have the speciality belt stocked right in the store.Perfect..helpful employees,plexiglass seperaters..what more could you need.

Customer service I received from Mark was awesome this last week when I visited this store. It refreshing to be treated so professionally and courteously nowadays when you stop at a retail store.

Always so help full. Auto Zone is a great place for woman to go when they need assistance with auto parts. They have the right answers and are polite.

My car battery needed replacement. The store manager helped me purchase the correct battery and installed it while I waited. I was in and out with my car working once again within 15 minutes after I arrived. Couldnt have been better service.

The staff there is very knowledgeable very friendly and always willing to help you out

Ethan and Andrew were absolutely the best, hands down! I got there pretty close to closing, desperate for a battery because mine had just gotten a jump start 5 mins earlier and they both were really courteous and greatly helpful. I was an hour away from home and their excellent customer care really put me at ease.

7/12 5:56pm No one here wearing a mask. Funny thing is they have on the speakers talking how autozone is working to make people safe in the stores. Wont be visiting location again. Not safe to be open

It was good service but when comes to letting me know what brand of battery, he didnt mention the brand or the performance it has with each brand... not a good customer service on that.

Excellent service. Helped me find exactly what I needed and the price I was looking for. They even gave me a discount and installed a battery for me to save me a trip to return the old one.

These guys saved us againCalled ahead fior whar were needed and it was at the register when wed walked inThanksPatrick

Keep having issues with them ordering the wrong parts.

Great store and customer service is excellent

Great place for parts and other items close to my home well stocked

The guys are great at this location they replaced battery on my car fast and efficient .

Colton is amazing! We went in for a screwdriver for our headlight and accidentally bought the wrong one so when we asked Colton if he had another, he let us test it out on our car first to make sure it worked and then he actually offered to help us change the bulb for free. Thats customer service!

Went with an issue with my truck Mark and team helped me get back on road. These guys went above and beyond in helping me ..

I recently had a windshield wiper blade shed its blade. I ordered a complete new set of front windshield blades for my 2011 Toyota Prius, from Amazon Prime, believing I could install them myself. My wife and I both couldnt figure out how that particular attachment clamped onto the hooks, due to poor instructions on the package. This is typical when those writing the instructions dont add the detail someone needs that never saw one like that in their lives and they skip detail they have in their memory.I contacted Auto Zone in Winter Garden, on W. Colonial Dr. and the nice people there said theyd be glad to install them. I am 80 and my wife is going to be 72 this July. We stopped in and a young man came out and in secondes installed the new blades with a smile. I think that really was gracious seeing I didnt buy the blades from them. Believe me, if and when I do need something down the line for the car, I am going to check at Auto Zone.

Awesome experience at Auto Zone today. They load tested my battery, sold me a new one, then installed it all within 30 minutes. Happy customer!!!

Mike M. was absolutely wonderful today!!!!! I Walked in, almost tears needing help and he was very kind, giving us immediate aid. Not to mention saving us money!! Hyundai was gonna charge us $136 for just a diagnosis, along with the exact part we needed for double the cost!!!! but Mike M. at auto zone did the diagnosis for free and showed us how install the part ourselves. Thank you Mike, you made my day!!!!! Always go to auto zone first people!!!!

The staff are usually pretty helpful and respectful. I always find what I’m looking for. I feel the prices are fair.

Good place to purchase many parts for your auto at competitive or reasonable cost. Mostly helpful and knowledgeable staff to assist you with any questions and can offer a quick hand to check your cars battery.

Mark was awesome. Had my battery replaced in minutes. Great service and wouldn’t even accept a tip.

Great service by Colton. ! Did not have battery but clld other store. Help restart car. Nice friendly helpful attitude!

Great store and excellent service

Very poor Customer service

Awesome help and very friendly!

Wonderful customer service

Good service! Very helpful

I RECOMMEND THIS AUDIOZONE THEY HELP OUT SO MUCH!!! Terry is an amazing representative and he has been so patient and so helpful. I would definitely recommend him if you have any questions. HE IS THE GO TO GUY.

I love Auto Zone. The people find exactly the part and if its an easy fix, they can teach you how to fix your car. I love that!

Great customer service, had my battery in stock, loaned me the tools to swap it out (even a 20 torx driver cause my gmc hides my battery in the floorboard behind my passenger seat). My suv was a mile away and I didnt have my wallet, so I was even able to pay with my phone. The gentleman who completed the purchase even knew what size ratchets I needed from memory. Will definitely be back!

I Went on Sunday to the auto Zone on West Colonial just to replace a battery on my car remote. Was told it needed to be done by a dealer only. I feel it was sheer laziness by staff not to work that day. I googled and was able to do it myself. Not good customer service won’t go back there ever!!

My 5 stars is for the employees at this Autozone and the Autozone policy on car battery replacement. The employee who helped me was perfect. My car battery was replaced, no problem. The battery itself, 2-stars. It lasted 31 months. It was warranted for 3 years. I consider myself lucky-others reviewed failed within months. However, when you’re out-of-town and your battery self destructs, it’s not good. There are many great reviews for the Autozone employees. The car batteries, not so much. I will be buying another brand next time skipping the ‘free replacement’.

Fast service friendly staff always ready to assist

Horrible and lazy service. I walked up to the store and one of the workers was talking to someone else and blocking the doors. They showed no signs of moving so I had to maneuver around and go in the exit. They seemed annoyed by this.Not one of the 7 employees working asked if I needed any help as they saw me walking around reading the signs. One employee came over and acted like they were putting things away (which made it seem like they were watching me). Do not recommend coming here if you need assistance.

Today I when to the store to buy a temperature sensor and gauges for a custum engine and the cashier Emmanuel can not help me I want options on different sensor but he was not able to help me.is the second time I came to the store first time nobody was in the counter for help.

Thank you for helping me buy and install wiper blades & rear turn signal light bulb. Seriously, this busy mom appreciates it very much!

Thank you doing a free diagnostic test on my car. Service was quick and tech had all the knowledge of all the parts I needed. The tech gave me all the scenarios for the parts and repairs my car. I appreciated the honesty on how to fix my cars station.

Always have my parts in stock n friendly knowledgeable staff.

These guys are great. They will help you find the things we are looking for

My Subaru Outback no response for both 2 remote keys, and the small monitor screen for time & temperature has gone, all these happened same time. I went to AutoZone on west colonial which I had purchased many parts before (I have membership with them). The guy told me “We can’t help you, you need go to dealership to find out the problem, then come back for the parts you need.”Everybody knows how much dealership charge for diagnose your car, right? You can’t get out there without at least pay them $100+!I didn’t listen to him, instead, I go to AdvanceDisscountAutoParts, they are just next door to AutoZone.A young guy listened to me carefully, and he connect his battery test pad to my car. My battery was fine. He told me due to my car’s symptoms, he believe a broken fuse cause all problems. He also point me where are the fuses locate in my car, and tell me use my manual book to figure out which one might broken.After a 15 minutes efforts, I found and replaced the fuse. Every function is back. Guess how much I paid? $0.7! Yes, that’s right, 70 cents plus saved 3 hours waiting at dealership!Will go to AdvanceDiscountAutoParts.Never AutoZone again!

I know nothing about cars, or whether or not this place is good or bad, but they get my 5 star rating based purely on customer service. I walked in describing an issue with my car, and they helped me (hopefully) diagnose the issue, gave advice in what to expect, and generally went above and beyond trying to assist.

Professional and Helpful.

He was the kindest and most patient person. So impressed! Quick efficent too.

Colton is the mannnnn! Always helpful!!!

$150 for a HID bulb my God! No refunds if not the correct bulb purchased and that policy needs a revision!

Good service!

Ridiculous staff. Im a PROFESSIONAL technician of 17 years. I walk in and ask for them to look up a part by number. What do they do insist they cannot and tell my I have to provide my name number address and drivers license for them to look up a part by vehicle information. What a joke. You think Brian is out to steal some ones identity?

Purchase a new battery could not believe that he offered and actually changed and replaced the old one with a new one no additional cost .that is great customer service way to go!!

These dudes are super helpful and will get you the help you need

Good Price, Fast service,good promotional items for sale.

Dont really like the customer service here at this particular auto zone. I rather drive to Clermont. Better customer service.

Friendly staff and helpful!

Nice place I just find everything I want

Good service

Awesome place helpful detailed personnel

Excellent customer service

Everyone is very welcoming and helpful with additional information you may not know about your own vehicle.

Best place for all your needs.

Abraham is the greatest. Theres nothing that man wont do for you. Hes great!!

Great service- always so helpful

Good prices, watch what you pay for as price might be higher at register. And be care of little value add items they assertively sell to you.

The workers are always helpful and friendly when I come on looking for parts.