Went to get my battery checked and buy a new one. Was told the battery tester wasn’t working and that it was the only one. Guy said “sorry man” and walked away… Great help.

Very bad service,I went to replace my car battery, and the girl doesnt know where it was the battery, but finally find it, looking YouTube she change the battery,and she left, but lights are still in on, I went to speak to manager and he said he cant do anything, how its possible? They give a bad service and now they dont know anything?

Neighborhood vehicle parts store. Near always reliable. Ask for their curveside assistance with minor fixes and ask for your military discount for the veterans. Highly recommended.

Very bad service at AutoZone over there. This is the one off of Route 1 in Woodbridge Virginia bad service.

Omar was great,very attentive and made sure I got what I was looking for,great customer service

I went to this shop looking for headlights for a Prius; a very nice and professional Hispanic gentleman (Sorry wish i knew the name) helped me pick the best lights, he did not have to but he went above and beyond by helping me change out the lights at no extra cost!!! Sir THANK YOU SO VERY MUCH that was 10/10 customer service i honestly want to buy stock in this company because of how they made me feel, GOOD JOB GUYS WELL DONE

Thee wannabe dreadlock guy is very rude and not helpful. He has no great customer service in him. Never again I will visit this particular location.

Sales associate helped me with all my needs very polite and courteous.

Hector and Ken were so helpful today with my battery. They tested the battery and installed a new one for me. I am so thankful they were so willing to help and go the extra mile!

Dont do curbside pick up, they dont put Items in your car you must come out your car and grab what you order from them even if you open the door or trunk. Happy with their products as always.

The staff is always excellent to deal with here especially Nevin. I only buy my auto parts from a store that Nevin is working in. He’s very customer oriented and helpful when it comes to finding the correct part for my vehicle.

I work in auto shop and we shop too many things from advance auto parts

This location is my good to. Never experienced such great customer service until today, exceptional customer service from Alex. ThannnnkS Alex ✊🏾

Great customer service!

Great prices great staff

Yesterday, I called this location looking for a cover/shield to under my car. I was quoted a price which was twice as much as it normally cost and the guy tells me I would have to come in and pay for it because it had to be ordered. Ok, Im used to prepaying for a special item but not having the ability to pay over the phone was crazy and a huge inconvenience. So in route I come to a closer location and the guy is having trouble locating the part. I have him call the location to where I orginally spoken to and he gives him the part number and he finds it. Well what you know, the part wasnt $103 it was $50...and the other kicker it wasnt even in stock...nowhere in their inventory was an available cover...I will never do business again at this location and warn ppl of the shady practices...they have lost my confidence thinking they were honest and fair.

Didnt honor price tag listed on item.

Always very helpful staff, have not had a bad experience through all my years of shopping here at this location, and I hope it continues that way! Also besides the fact that the store is convenient to my house and ever since the order online pickup in store has been put in place it just makes everything else a breeze.

Poor customer service by Hector. Claimed to be a manager. I buy stuff from them all the time didnt have problems but Hector was very rude and unprofessional.

Good parts nice place.

Good staff. Knowledgeable and courteous.

Good place, decent prices when you order online and get a discount code.

Very very poor customers service. 5 people working at the time of my visit there not a single person working the front register. All too busy talking in the back about thier personal lives, unless you yell for assistance. At which point they were very rude about having to stop thier conversation to do thier jobs. Almost zero knowledge of the products they actually carry. Which is a shame I needed to purchase a few hundred dollars of supplies. All well on to another store hopfully one with actual customer service.

I’m torn on this location because on one hand the staff is really trying and do a good job but on the other hand the manager is not very friendly at all and I would just try to avoid him at all costs.. another review on here regarding a lifetime warranty came up and saying that they wouldn’t honor this warranty... I honestly believe it. The manager probably handled it and said that he wouldn’t honor it... just saying. Sorry for the staff there because I’m sure he is a joy to work for...

Great customer service I come here for small things I need for my vehicle.

Majority of the staff in this store has poor work ethics issue. I came in one day to pick up my online order and stood in a online order pick up line for more than 15 mins without receiving any help even though there were a bunch of staffs freely available. They just looked at me without coming to help out. I asked one of them to help me and they said someone will come. I then pressed one lady staff who was walking by for help. I told her my purpose of being there and she said just wait and someone will come. After another 10 mins, I just walked out and cancelled my order online. Unbelievable. A bunch of lazy people!

Good service

My battery died nearby on Christmas Eve. Even though they were minutes from closing and flooded with customers, Jeffrey was extremely helpful with my battery replacement. I was grateful for his patience and kindness.

I always find what I am looking for there so far so good

I have visited this location twice. Once for a battery replacement. Thank you for the awesome customer service.

Fast and Courteous.

Dude behind the counter told me I couldn’t buy anything without providing my name, phone and email.

Exelent service, right part the first time, you dont have to came back 3 times like autozone,

The employees were very kind, willing to help me find what I need, and answer any questions I had.

The service could be faster.

Great place for diy projects. Love to go there

Store refused to honor a lifetime warranted tool. Avoid this store and ignore their warantees as they are able to be relied upon in when something breaks.

Great Service. No complaints.

Great service and knowledgeable staff!

Geovanny was a real trooper, he change the car battery in the dark and pouring rain!

Staff is very helpful

You can usually get what you need or they can order for you. But I miss the older stores where the people actually knew cars. Not putting the people who work here down, but the old auto stores had what you needed with people who knew cars

Good customer service

Cool people

Helpful staff

Got what I needed

Good friendly place

Had what I needed!

Very good attention

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