This a great shop with great people, the deals are awesome. Highly recommend you here for anything you need. Jewelry, bags, shoes you name it they have it.
This is my 2nd time visiting this Pawn shop and I must say I am beyond grateful for such wonderful experience. From customer service to knowledge and efficiency Aaron has time after time provided. Not only was he thorough with his service but he was so helpful in picking out what is exactly needed and what experience. It was as if he treated the product for himself as for his customer. For someone to treat his customer with so kindness and assistance is beyond imagination. I am truly grateful to not only found this shop but discover such great service all throughout. He is truly a great asset to this company! Clone him! Recognize him! ASK FOR AARON!
The staff is very friendly and professional. Ive sold some items here and received very good payments. I also have my gold jewelry repaired here. Their jeweler does an outstanding job. Im very pleased with this place and highly recommend it.
My girlfriend convinced me to give this store a shot at its products and man was I surprised at the amount of well kept items they offer. Aaron our sales man was very nice and provided great customer service throughout the experience. Thank you Woodbridge Pawn and thank you Aaron for your outstanding service!
Quick easy and straight forward. Friendly honest environment. I was expecting a little bit more value for my item but its fine. I just need a quick cash so I could get car inspection done. AnywayThanksH
Aaron was Awesome! Great Genuine Customer Service! All the folks are Great, but I will look for him when I go in. Great Store!
Sydney was so helpful in assisting me in choosing the most perfect piece of jewelry! Awesome service and made me feel confident in my purchase! Will definitely come back!
The salesman’s was rude.He was trying to sell a computer monitor that I can buy it from Best Buy for $190 and he wanted $220.I respectfully told him no He got upset and he told me that I should go to Goodwill .LoL
Customer service is always good of course they know me and this wonderful establishment..... They are always Fair and always consistent and they treat me pretty damn good.
Sydney was the best! She helped me find the cutest piece of jewelry and the prices weren’t astronomical whatsoever here! Great place absolutely love!
Heather DJ Sissy and Sarah really help make my day today their great customer service was above and beyond please let them know how grateful I am. Excellent teamwork may your business continue to be Blessed 😃
Tom Tran is the best in customer service he is not only sold me a Michelle watch but keep me informed of what are on sales in the store
Went looking for a watch, but Sydney helped me find a sweet sword instead! Super friendly and helpful staff, great prices.
Great jewelry with great prices. I have been going here for years now. I trust them to sell me quality jewelry. I just had a piece appraised that I bought from them. The item appraised for 45% more than what I paid for it. I will be returning to buy more jewelry and to get work done on items I already own.
Awesome service, from the moment you walk in everyone will help you. I purchased a bracelet today and Enmanuel’s customer service is just great!
Pawn USA has an amazing selection! Sydney helped me find the perfect Rollex for my husband! I will definitely be back!!
Pawn USA has an amazing selection! Sydney helped me and sold me a beautiful ring! I will definitely be back!!
Sydney was so amazing to work with when I was looking for the perfect Louis bag! She was extremely helpful and made sure I was happy with my purchase!
Sydney helped me find a beautiful bracelet!! So thankful for all her help
Solid Gold Cuban Link is dope! I purchased a solid gold Cuban link from PUSA and had corresponded with Aaron half the day prior to my arrival, b/c there was another link that I came across on Facebook Marketplace. However; it was sold and honestly I was probably was not going to be interested in it, but then Aaron showed me this $5000 chain and told me it was made in the store by their onsite jeweler. I was very impressed, because I just purchased a semi solid 14KT link from Helzberg Diamonds along with other pieces, but the chain (nice as it was) for $2700 after I talked them down, was no where as solid and heavy and Rocky like what I got yesterday. However; the link I got yesterday is maybe a half or full millimeter wider, but solid.Bottom line, the price was steep, but Praise God, I was able to drop it and step out of there. Helzberg (I like you guys) had something online similiar to what I was able to get for $4200, going for 7k and it was sold out. Aaron and the team there were great to work with and I will be there to possibly unload some David Yurman jewelry that I no longer weart. Good job Aaron and you belong there guy. Shalom.
Sydney was super helpful it was amazing! I will recommend this to everyone I know
I had a great experience with Sydney & she helped me find everything I needed in an efficient manner!
Aaron Velasquez sold me a Omega watch. Got a great price for me. He is an excellent salesman builds rapport right away. His customer service skills are excellent he responds very fast to text and calls. I am in sales and I would hire him right away.Pawn USA is lucky to have him!!!Pawn USA do whatever you need to do to keep this guy. I employee many people and I would definitely love an employee like him.
The bass was advertised on eBay for 188 and change, in store they had it for 209 and refused to price match. The logic being that the shipping on eBay wasn’t free so essentially it was a lower price in store. The employee, Dj, came up with several reasons why they couldn’t lower the price, one being that brand new it cost over 600.00. The bass is an Ibanez Gio, which is selling for 299.99 in multiple stores brand new, regardless of color (that was his other argument.) Guitar Center has the same model for 174.99 listed as better condition. Not only did the employee speak over me, refuse to listen to reason, and flat out lie, they were rude during the entire process. For being a first time customer, it was an extremely disappointing experience.
I love my friends at Pawn USA they are polite and professional . Now my girl Heather always help me . So professional and have good customer service skills .❤️💕❤️💕❤️
Sydney was super helpful!! I will definitely be back!
I saw an ad for a midi controller on Facebook marketplace listed as NEW. I contacted the seller who told me the item was being sold at a pawn shop. I drove over and asked for him. After purchasing the item I got to my car and realized the item was in no way new. It had smudges in various parts of it and some kind of gunk on the keys that could have affected the hardware underneath the keys. I spoke with Aaron again who refused to provide a refund. I argued with Aaron for a few minutes, who told me that they not opened the box. Another employee(maybe manager) came up and intervened. This employee was well mannered and understanding of the miscommunication. To my disbelief, he said that they did get the serial number from the item meaning that it was opened. This other employee refunded me and was very polite.I can’t speak for the shop as a whole, but Aaron was obviously dishonest and tried to convince me that I could not get a refund, when another employee overheard and immediately refunded me. I would avoid this place at all costs, I would not have been refunded if I didn’t press them as much as I did. I’ve reported him as a seller on Facebook marketplace as well.
Spoke to Aaron & because of him I drove 1 1/2 hr from MD to sell my brand new saint laurent with tags on still which purchased for $1600 with tax & I was told they’d give me only $500 For it. WHAT!? Ok my expectations weren’t to get retail price but atleast not such a lowball offer either ESPECIALLY for a brand new bag. Heather was less than accommodating and not pleasant. When I asked if I were to purchase a bag from them would they work with me on the price for my bag and she didn’t want to budge. Heather, next time try chewing your gum less loudly & with your mouth closed & have an attitude adjustment so maybe people will want to do business. What a waste of time. Aaron was nice and accommodating but because of heather I won’t be back.
The store is clean and presentable. The clerks where nice and knowledgeable
The outside of the shop doesn’t look like much, but once you walk into the store it’s clean and well organized. Better than I expected. Better than all the shops in the area. Loans are quick, cash money at the end of the transaction. Just don’t lose your loan ticket. It’s $5.00 extra at pick up. Sissy helped me. She’s very quick and I trust that she’s giving me the best deal each time. I never have to question her integrity. She loves what she does. My go to pawnbroker. If you need something all you have to do is call them. They will help you or point you in the right direction.
This place always has a great selection of items and the customer service is always helpful here and top notch! This is not just an ordinary pawn shop but very friendly and welcoming place!
This is our favorite Pawn shop. The entire staff is friendly and patient. Ashley and Deny always take good care of us. We always receive the best service and the best deals.
The shop has expanded and added to its inventory. I sold an electric guitar, that I never played. They gave me a good price. The customer service was great. I will come back.
I have been going here for a very long time. I am never disappointed in the jewelry selection. These people are like family to me......home away from home. I highly recommend them7/16/21 LOVE THEM HIGHLY RECOMMEND!!!!!!!
Its a nice place but if you pay over the phone to get your item back make sure you go in and get your receipt or see if they can email you or you will pay and extra $5 for a piece of paper they dont tell you that but still a great place.
This place is amazing! Excellent customer service and they made me feel valued. Not only that but they went above and beyond to ensure that my needs were met. I have limited mobility and they personalized their services to accommodate me. I appreciate you all! Thank you 😊
Wonderful layout. So clean and organized and refreshing. There is a young lady there named Christy. She was absolutely attentive to my needs. She showed me things and did not try to over sell just to make the sale. We chatted and by the end of my trip we had picked the best ring out for me. I appreciate the help and great deal.
Exceptional service and knowledgable/professional staff. This staple of Woodbridge has been here for as long as I can remember. Every time things have gotten dicey financially for me, theyve been on hand to help me with a reasonable and hassle free loan to keep me rolling.I dont take my business anywhere else, because Ive been everywhere else. Whether buying, selling, or trading for the come up, theyll do you right.Hard to get to, but well worth the u turn.
I came into pawn USA to see what jewelry they had available. Richard Glass assisted me in viewing several fabulous pieces. The prices were great and the service was amazing. I will return and will recommend them to all my friends. Thank you! K
Had a wonderful experience here. DJ was very helpful and found me exactly what i was looking for at a great price. Love this place! 10/10 would recommend
This pawnshop is really nice. Great staff. Ollie is amazing. They know how to take care of you. The give the most and sell for less. Awesome place to shop and get what you need for your merchandise.
Most recently I found myself having to pawn some of my items and was pleased to find someone that was willing to make me feel like pawning my belongings worth it. Sucks to have to Pawn personal items and Heather was really understanding and made me feel like I was getting a good deal.. I hope that next time I am their store I am making a purchase and I will definitely ask for Heather!!
Last week I bought a skill saw from this pawn shop (Pawn USA). A new employee named Olivia had helped me find a slightly used craftsman skill saw fast and at a great price. The tool section look to be really organized, giving the store a more easier view of hidden treasures. Thanks Pawn USA.
Best pawn store in the area! Great selection of products. Everyone is friendly! Richard is great! If you need something specific, he will look out for you. They are like family ❤️
Dropped in to Pawn USA when I was back in good ol’ Woodbridge for a minute. Some really great stuff in this place. Super cool guy helped me. Thanks for all your assistance, Richard Glass! You’re a class act, my friend!!
Great place! They have an excellent selection of items, and are always fair about price.Richard Glass is extremely helpful, and knowledgeable. Highly recommend Pawn USA!
This is not your run of the mill pawn shop... you should visit this place for all your jewelry and fashion needs ... from Gucci to Rolex and at times exclusive Jordan’s from Stock X. Mark (the owner) and his staff are the epitome of class personified. No pushy sales gimmick, just open and honest dialogue helping you get the best deal possible...
Beautiful shop. Very clean. Employees were professional. Sissy was very knowledgeable about the items in the store. I was in and out quickly. Definitely recommend this shop. They have everything
Great place with superb customer service. I needed a demolition hammer and Richard found exactly what I could use. Richard’s attitude and knowledge is outstanding and this is what makes Pawn USA my first stop whenever I need tools. Great job!!!
Many people are afraid to buy jewelry from pawnshops. After what OLLIE taught me about jewelry and gold, I will never buy new jewelry again!! Thank you OLLIE and thank you for me and my wifes beautiful wedding ring. Saved thousands!! 👍
Pawn USA is always stocked with goods. I have never been disappointed when shopping for gifts. Staff is courteous and always helpful, specifically Richard! He is very knowledgeable and is my go to person! Great place!!
I had the pleasure of having Richard help me out and it was literally the best experience and I got the best deal. He was so knowledgeable and helpful and never rushed me when I couldnt make up my mind on what I wanted. Definitely go to Pawn USA and ask for Richard!!!
I was honestly so indecisive about buying anything from here but Sarah made the experience so enjoyable! She is very sweet and helpful. I ended buying a couple of items from here they definitely know their merchandise and wont cheat you.
Always a wonderful experience here. Last great helper was Heather, helped me out with great service. Also had a guitar from here I used for a long time. A+++ store
Syd is amazing!!! She needs a raise. She is the sweetest, kindest, most helpful young lady. Always have a great time shopping and talking with her. Best place in town to shop. If they dont have it they will try to find it.
This store is awesome, every time I come in, I’m greeted by everyone! Enmanuel, especially, is a great sales person, he has helped me every time And I have always came out pleased with my purchases. He is funny and kind and would definitely recommend people go to him.
I must say I dont write many reviews, but I just have to say my experience at Pawn Usa was the most pleasurable. From the moment I walked through door and was greeted by D.J, he was very kind and helpful and got the job done. Best pawn experience I’ve had.
I’ve been shopping at Pawn USA for over 10-11 years. Everyone one there is very nice.I was just in there today and Billy helped me pick up a nice 1oz. 24kt buffalo proof coin. Billy was very nice, courteous and professional as always!
Best pawn store in northern Virginia! I discovered the fine art of jewelry shopping at pawn stores a few years ago and now I cant imagine paying full price for a piece of jewelry that I really want at a regular jewelry store. Pawn USA also has the largest selection south of the Occoquan, and they are always wiling to negotiate prices. Dont take my word for it, go check it out for yourself!
I just want to say what a fabulous experience I had at USA pawn I was looking for the perfect gift for my daughter was looking for some type of jewelry but didn’t have exactly what I wanted on my mind . Heather was the young lady that helped me I told her what I wanted to do for my daughter and how special she is to me, Heather listened to what I said and started showing me the perfect pieces she was great the whole time as I’m deciding what would be perfect and we found the most beautiful ring it was perfect I couldn’t have asked for a better person to assist me . I can’t wait to bring this to my daughter . Thanks so much Heather for all your help and patience ♥️
Amazing selection and great customer service. Sydney was super helpful and gave me a great deal! Highly recommend!
I found a very nice selection and such a wide variety of items while visiting Pawn USA last week and found the gentlemen that helped me Richard Glass really focused on giving me the best price possible for the items I purchased. When your out and about and looking for a unique shopping experience and a lot of variety you should stop by and see Richard Glass he was very polite and most helpful plus the bargains were great!!
Have always had a good experience Buying From here. Staff is not pushy. Lots of tool selection, tons of stuff to browse in general. Quick check out.
A wonderful place to shop for items on the low, It is organized and clean, the staff is very friendly. D.J the man who helped me was very knowledgeable, he was kind and very helpful. Will be returning!
Great service and the staff. Sissy was a big help and went out of her way to answer any questions I had!!!! Definitely will be back
I love this place!!! Sissy is absolutely pleasure to speak to and deal with. She is very professional and has a vast knowledge of the inventory there. Great service!
Have purchased several items from Pawn USA and the prices are great and the items purchased have always been of good quality. Most importantly is the customer service. I always go to Heather who provides great customer service and serves as a shining example of a top flight professional n
Pawn USA has an amazing selection of everything you can think of. Sydney helped me with their Rolex’s and gave me a great deal! Will definitely go back and deal with her!
Sissy is the most amazing employee there. she’s always so polite and easy to work with. she understands what customers are going through and she makes you feel welcome.
I must say I dont write many reviews, but I just have to say my experience at Pawn Usa was the most pleasurable. From the moment I walked through door and was greeted by Richard Glass. He listened to exactly what I was looking for, took to where it was and any questions I had he was quick to respond with answers. I will be doing more business with Pawn Usa in the future. Great job!
They always do good business when I’m in need of a loan! They have a customer for life
Great place for coins and gold / silver Heather is amazing and was very knowledgeable as I had a lot of questions....I would highly recommend them and thats my gold and silver dealer from now on!..
Thanks Heather Slayer for assisting my Husband in choosing this Wonderful 6ct Diamond tennis bracelet. I Love it!
Good staff and a lot of items, one of the workers, DJ was very helpful with everything. 10/10 pawn shop would highly recommend.
Sydney sold me a beautiful opal ring at a great price. She was very pleasant and fun to work with. This shop is the best!!!!
Pawn USA is awesome Ive been going there since my early 20s Mark the owner is awesome and staff is out of this world.When Ive hit hard times and need money thats where I go Richard,Sissy,and Pam have always taken care of me and give me a fair loan on my stuff and always keep me informed of when my monthly storage fee is due, I will continue to do business there and I recommend if you need a loan go see Richard,Sissy,and Pam
Terrific store. Huge selection of everything imaginable. Richard is so helpful every time I come in. I highly recommend Pawn USA.
DJ was great in helping me procure a nice preowned Ball watch. Excellent on all fronts. Will return again!
Had my jewelry repair done by Julius and he did an amazing job. Had the pleasure to deal with Sissy. She has the best personality. Super helpful and easy to deal with. We will return.
The crew here is amazing. Love coming to this place. Good people, good deals.
This shop has literally anything your looking for, Ive known sissy/ Christy for years and shes helpful,honest and good at what she does. Sissy has been at this place since I can remember,starting off at the Manassas location originally.Go here 1st before regular shopping to save some cash on an item they most likely have!Great service and prices!
Billy is a great person to deal with, All the employees at PawnUSA are great. That is the reason why i have been going there for the past 25 years. They are the best.
I had a great experience shopping here!! Sydney helped me find the perfect guitar for Father’s Day, and I’m so excited to give it to my dad!!
Fantastic customer service, great prices. They helped me find an excellent engagement ring for my wife.
Tyler was fantastic,helped me so much with what I had to sell.
The shop is nice and organized. Dj helped me hes great I really recommend you come here
I appreciate sissy, richard and billy for the great service and their good prices at the shop! I recommend coming here 10/10
Love Love the service provided. Staff is always courteous and willing to assist. Purchase prices are very reasonable and quality of merchandise is A1.
Now I dont live in Virginia, nor have I visited. However I purchased an item from them that wasnt necessarily cheap. Their shipping was very satisfactory and the item was just as described. Beside that, they were very pleasant to do business with. I hope to purchase from them in the future.
Best shop around for sure! They help every time. Friendly people and very honest! They have anything and everything you are looking for! I love they post the stuff online as well! My only suggestion would be letting people know more info when pawning items. We almost lost an item because unlike most shops that give you three months, Pawn USA Woodbridge only gives you one. 😬
Been coming here for years. We love dealing with sissy. Billy and Richard are good also.
Amazing shop, the staff is very welcoming. I was helped by a young lady named (Sydney) gave me a great deal on a gold chain definitely will be back A+++ service
I buy and trust all my fine time pieces to Pawn USA.
I love Sidney, every time i go to the pawnshop with my mom she’s very helpful & nice .Emanuel also has helped me and is super nice .Very nice jewelry and i will deff keep buying more 💖
Good customer service every time you walk into a place such as USA. Thanks Heather for making my experience the best at the shop
Nice place I was looking for some tools and Cindy was so nice she offered me nice qualities and price of tools, it was a good experience I found what I was looking thanks.
My husband got my wedding ring here and also we buy from them online all the time to save time and Heather is always helpful
Excellent prices, wonderful items, amazing service! Sales rep was A+++++++Thanks! This is the best pawn shop ever!
DJ was absolutely amazing, such great customer service I felt welcome and taken care of by him I recommend asking for him as he was such a great help.