Super nice folks. Nick C. was very patient and informative testing and fixing my battery. Highly recommend.
Fast friendly service. Grant replaced my battery and the manager was helping. They were both top notch!
Was able get all of the fuses I needed -- 40a fuses.
Car running extra hot. Stopped by there . Was in and out quickly. Took care of problem.
Need more employees to help us. We always have to wait.
Can find things here you cant find at other similar stores
They had what I needed...this time I was in and out quickly, big improvement there!
These guys are helpful, knowledgeable, and pleasant. My favorite AutoZone!
Got a battery....Employees very helpful.
Ive been to a few autozones in my day and this is one of the better ones. Usually staff will actively avoid you, but here the guy saw me looking and came and talked to me and helped me make an informed decision as well as have me advice. My only disappointment was that the part said it was in stock online but when I got to the store they couldnt find it. In the end they still made right and got me the same parts for the same price. Also it has been my experience at some auto parts store that recycling oil is often dismissed with the explanation that the tank is full, but checking the tank I found it was still mostly empty, which gave me the impression they just didnt want to fool with it. This store, however, has been available and supportive with recycling oil which is really important to me and I think reflect very well on the management and capabilities of the store and staff.
Everyone was very helpful.
Helpful people easy to get things done
Very helpful and knowledgeable staff.
Both locations in Wylie, TX are staffed with nice and helpful people: James and Aubry on Hwy 78, Carlos on FM 544.Thank you, guys,for helping me.Be blessed!
They refused to honor this coupon and it’s says there in store or online ship to home .Update :Auto-zone reached out to me and promptly took care of it . I’m so glad they do follow up with their customers !!!
Alvin was a lot of help. Hes awesome. Thanks again with the head lights.
Badddd customer service. If there were zero rating, I would give it 0
Had what we needed. Clean store. What youd expect.
I buy most of my auto parts here.
Very helpful associate. Cant remember her name. But very helpful.
Decent prices and parts ordered fast.
Nice people excelente costumes servicesSpecial ( stiven)Store (#3148) at Wylie tx 75098Thank you for you services
Well my moms can battery died. I went to this location and they were really helpful. They even help me price match which saved me 70.00. Tha is guy. Keep hiring guys and gals like them.
I purchased a steering wheel cover and the rep put it on for me. I appreciated it cause it was super hard for me to put on, I also found a Cowboy trailer hitch for my Jeep, they have Cowboys products which is at times difficult to find.
James,William and the guys at Auto Zone are awesome! Very helpful and friendly.
They seem to always have what I need.
Always friendly and helpful staff. Came in to loan a tool, instead gentleman brought the tools out and changed the burned out brake light bulbs for me. Definitely above and beyond in my book.
Very friendly, very helpful.
They helped me quick and had a discount for oil, oil filter and air filter. The service rep was polite
They had exactly what I was looking for thank you AutoZone 🙂
In an attempt to purchase new windshield wipers I encountered a clerk who couldnt figure out which ones I needed. Then he wandered off to help another cashier. Upon approaching another employee and asking if he could help me locate what I needed, I was abruptly informed that he did corporate accounts and wasnt he (pointing to first clerk) helping you. If I had been getting somewhere with the first guy, I wouldnt have asked for assistance from someone else. Rude and unhelpful. Got wiper blades - installed - from a competitor who was actually pleasant.
Disappointed, didnt have tool I needed, considering its for automotive.
Love this place. Very helpful staff
Fantastic service! The stores are maintained with happy employees with a positive attitude and prices that reflect integrity, a rare thing today..Whoever runs these franchises Great Job !If only every business was ran with the integrity Autozone operates with..
Went in for one thing. After a conversation with the manager I left with the knowledge and the right parts to fix my car! Great service!
Ok
I cant express how awesome the staff is. The guys are always helpful and informational. Every time Ive had an issue they really take the time to help me out. The afternoon Sunday(1-3-2016 5 pm)crew is awesome!
I went in for windshield wiper blades. Chip was great. Told me the most expensive werent necessarily the best and the installed the for me. Very nice friendly service!! ILL NE BACK
Great people that know their stuff
These guys and gals were awesome I thsnkyou for all your help and for all you did for me god bless and God speed keep the great job up yall. The Murrays
Good help. Usually has what Im looking for.Inline fuse holder, relay, switches but didnt have dialectic grease.
This autozone seems to be better than the other auto parts stores around town. Having said that, this store suffers from the same problem that all auto parts stores suffer from... the staff arent terribly informed about the parts they sell (and definitely arent great at automotive diagnostics), sometimes it can be take a long time to be checked out or helped, and they can find lots of reasons out of helping with things like battery/wiper/light installation.
Waiting long for service
Great customer service very helpful,Great prices.
Very helpful employee
This is my saved store. I know several of the people there just from going there so much. The only thing I expect from an auto parts store is that the people are knowledgeable. I work on my own cars so when I go in and have a question, I expect them to know or at least know where to find the answers. The service techs at this store are knowledgeable.For the most part, the staff members are helpful but they can be a little friendlier. One of the employees, Steve, often seems and sounds like hes having a bad day. He knows his stuff but Everytime he helps me (or other people as Im in line), he just sounds very brash.
Friendly staff. Go out of their way to help without being pushy
Great selection of parts and tools. Happy employees to help.
Rude staff. 2 stars because they are moderately knowledgeable.
Very helpful, knowledgeable, and installed my car battery for me.
Great customer service!
Friendly staff
Knowledgeable parts staff, easy parking, good prices. Recommend.
It was pouring rain, freezing and I thought the fuse for my bulb had fried. The man who helped me checked everything and let me know the new bulb I had just bought at Wal-Mart was working....but was for the back. Lol, he got the bulbs, replaced them and made sure I was all set before I even purchased. Tried to tip but it was refused. SUPER nice people, definitely worth more than probably paid but so grateful their there! :-)
Had to buy a new battery for my car. Made the purchase and drove away within 20 minutes. Great job installing the new battery!
Staff needs to be more proactive.
This is the best Auto Zone I know of!!!!They are very helpful and informative too!!!
Wow not only did they help me get a new battery they installed it without me even asking! I had already been to the 544 Wylie autozone and was actually turned away. My Tacoma would not start without a new charge to breathe life into its heart, thanks Jeremy! Like I said this is now my store.
Need better customer service
Cheap parts for a cheap price. Staff is helpful, when you can someone who knows autos.
Slow to get initial help but usually great service and knowledgeable people
The store manager changed my battery in the freezing rain and was NICE about it! GREAT service.
I had bought parts for my 2003 f350. I went into the store and bought 3 I joints and they handed 2 small I joints and a big u joint. I had a buddy go in and grab them so when I was taking off the drive shaft and changing them out I realized they were the wrong size. I went up there and they told me they only had one in stock so I had to go to another store to get the parts traded in. They sold wrong parts and they didnt even have the appropriate parts to fix their mistake. These guys think they know what theyre doing because they type in a computer. Do not buy from here.
Great manager help me to bnb the fullest
Great knowledge by the stores team members are able to help me find the parts I needed
Great little store with friendly counter service. The team at this autozone will help with taking your battery out, replacing windshield wipers, and testing Check Engine lights.
Helped me find the battery I needed and was very nice.
They know alot and are helpful
Helpful employees and a good places to get a vehicle diagnosis or basics/ more advanced car care products
The staff was very helpful with choosing our new car battery and getting it installed.
Staff very helpful especially steve the only person i have a complaint about is the older latin gentleman he was extremely nice to people who did not speak english and when he came to us made me feel like he is a Rude prejudice individual and it was hard to understand him made me feel like i did something wrong everyone else had no problems they did their best to help people no matter who they were
Make you wait long time while they socialize
Fast in and out got what I needed great service.
Great customer service. Borrowed tools to get mybtruck fixed up...
Nice staff and very knowledgeable. they saved me about 300 dollars. Thank you
Great customer service, Stephen was very helpful.
Excellent customer service and knowledgeable service reps.
Always great customer service
Had what I needed and very nice.
I was able to explain the problem and a solution was given to try and it worked! It only cost $8.00 to add to the car gas tank instead of paying a lot more to take to a shop to fix!
Friendly people the employees were really eager to help
Great place great service 👍
Great caring team
I recently visited this store looking to purchase a part for my 2006 GMC Denali. The part was an o-ring for the oil pump sump tube. This part was not in stock. An employee said he had a box of aftermarket o-rings from a customer return that he wasnt able to return to stock and would be able to provide me a o-ring for free. the employee pulled a new sump tube from the stock, opened the end to expose the side that the o-ring goes on and attempted to match an o-ring to the tube. After trying a few o-ring he selected one and told me it would work. I was very thankful as the o-ring was free. After installing that o-ring finishing my maintenance, my wife took the Denali on a road trip. After 200miles the o-ring failed and the car lost oil pressure. My wife was not aware of this until the engine became louder and louder. The resulting damage was many aluminum shavings inside the oil pan and I will now have to replace or rebuild the engine.I have emailed customer support in hopes they help pay to fix or replace the engine. If you do not see any further postings, autozone took no action to make this right.Autozone has decided not cover any of the damage and wouldnt even reimburse the parts that I had to re
Usually has what I need when I cannot get it elsewhere for less money. If more than a handful of people show up looking for parts, the wait time to just get checked out can be painfully long. For that reason, I try to avoid this place.
Always friendly and helpful and their prices are the best. I use them often for parts.
Intelligent people do not leave negative reviews for a DIY parts store. Why would anyone even bother to leave a review for an AutoZone let alone read one.
A.c. wasnt blowing cold and they helped me figure out what I needed to solve the problem... above and beyond = repeat customers thank you
Staff was great... Ty
These guys are so nice!
Technician was a great help.
Super helpful and very kind and sweet customer service!!! ❤
Terrible customer service and the store manager knows nothing about parts.
Close by and nice ppl
Nice place friendly staff
Get your parts and fix your car yourself. Save your money by doing it yourself.
Ray is always helpful! Thanks!
Got some starting wheel fluid. Yay
Great store and customer service