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Verizon Authorized Retailer — Cellular Sales
40 S, Progress Dr Ste A, Xenia, OH 45385, United States
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Verizon Authorized Retailer — Cellular Sales
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Mi
Review №1

Went into the Xenia Verizon today to switch my service over. And I was so happy to learn that they had i phone 13’s in stock. I highly recommend the Xenia location. I was lucky enough to have Jeremy help me. He spent at least two hours setting up my new phone and ensuring that all my information transferred over from my old phone. I would give Jeremy 10 out of 5 stars. Thank you so much for all your help.

Pe
Review №2

I just wanted to take a minute to say what a great experience I had at Xenia Verizon the other day. The person who helped me did a great job and got my phone transferred over to the new unit. I’m not the most tech savvy person and he made the transition very easy. I would highly recommend going there. There were several people working all of them seem very nice and helpful even though I was not their “customer”. My new plan has more and was a little less expensive. Thank you. Pete

Ch
Review №3

Best experience at the Xenia location in 15 years! Ashley was GREAT-very pleasant and patient; listened and answered all questions well. Very good experience!

Is
Review №4

Came in to upgrade a phone and was helped very quickly. The staff was really helpful and informative. Would definitely recommend coming in here. Thanks!

Er
Review №5

Excellent service from Clinton! Fast and knowledgeable. Also helped me save over 350.00! Love my new phone!

Br
Review №6

Me and my wife had a great experience we had to upgrade to new phones and Ashley was wonderful. She was very knowledgeable about everything and very helpful in getting us all set up would highly recommend them.

Ce
Review №7

I have been in many stores the Xenia location is by far the best. The whole team was very pleasant and Jeremy is who took care of me and he was wonderful and patient he also knew all the answers to my questions. Great experience!Willie

mo
Review №8

I went into Verizon yesterday to get a new iPhone and they had a great deal going on! I was able to get the exact phone and color I wanted! All the sales associates were very nice and helpful. I would highly recommend this Xenia Verizon location.

Jo
Review №9

Came in with my family and switched 5 lines from sprint. We worked with our salesman for over a month to coordinate getting the iPhone 13. He was extremely helpful and professional. He made our first experience at Verizon really great. Highly recommend coming to this store!

St
Review №10

We really appreciate Jeremy and his help today at the Xenia Ohio store. He saved us a ton of money and my husband got a new phone which he needs for his business. This was a great experience and we havent always had that in the past. Excellent knowledgeable employees are very valuable.

Au
Review №11

Went yesterday for the new IPhone 13 and I was able to get the exact phone I wanted. All the sales associates were very knowledgeable, friendly and helpful. I would highly recommend this location to any Verizon customer!!

Me
Review №12

Great store. Jeremy was great and sold my husband a new phone and paid off my phone in the process. Fast and friendly service and we appreciate Jeremys professionalism

An
Review №13

I came to this Xenia branch of Verizon today with a broken phone. Jeremy is very knowledgeable and retrieved all my stuff. He also is very nice! I would recommend the Xenia Verizon to anyone! Thanks again!

Sc
Review №14

Friendly, knowledgeable help from Don got us set up and running with what we needed.

Ma
Review №15

Rep was very helpful when it came to setting up my new phone. They are very helpful here and always answer my questions and fix my phone whenever I push something I shouldnt! Thanks guys

Su
Review №16

JC is awesome! Highly recommend him. His knowledge is impressive, he easily a answered all questions. Discussed pros and cons and flawlessly upgraded our phones AND saved us money. Very happy with this Verizon store and his service. HIGHLY RECOMMEND

Li
Review №17

My husband and I stopped by Xenia Verizon store today and got new phones. Jeremy assisted us with our purchases and he was very knowledgeable and friendly. He took time to answer all questions and made it a pleasant experience.

Ca
Review №18

Traded our phones in for much better ones and our bill is now cheaper that Sprint! Ashley was great. She was knowledgeable and helped us save money. The most painless cellphone service switch and upgrade ever.

Mi
Review №19

I called the local Verizon store and spoke with Jeremy. He answered all of my questions and was very kind. His customer service skills are excellent. I highly recommend.

Ch
Review №20

Explained everything easy,Very appreciative of patience while helping me. Very pleasant person. Definitely felt comfortable,

Be
Review №21

I came into the Xenia store twice to upgrade my phone and to ask questions. Jay C. and Jeremy helped me with great promotions. Yes. I will be back when it is time for an upgrade!

Ki
Review №22

These two guys do a good job Ive never had any trouble with them in fact they have been extremely helpful came in to pay my bill and theyve always taken good care of me so thank you and put on

ak
Review №23

Ashley was super awesome despite my 11 y/o grandson being goofy. We truly appreciate her understanding and help. And she saved me money!!!

Ka
Review №24

The Verizon rep helped me get into a new phone without changing my bill much. I apprecaite the help this store always gives me. Ill be back.

He
Review №25

Came into the store to look at the new iphone13. The staff was friendly and helpful. Ending up purchasing a phone. In and out in a jiffy.

Vi
Review №26

Husband had problems with his phone so we came in to Xenia Verizon. Jeremy helped us and he was awesome got a new phone and some great offers. Very happy

Ga
Review №27

Jc was a great knowledgeable person. Highly recommend Verizon. Very friendly staff.

Ye
Review №28

I came in I was previously with boost mobile and the staff with very helpful and quick to help me switch over the store was very clean and I got in and out pretty quickly great experience!!

Ch
Review №29

TJ Higgins did a wonderful job. He was very patient. He helped us with some issues and restored our faith in the service. He has a great personality to go with the service he provides.

Ka
Review №30

Jeremy was great! Super service. Very comfortable to work with at the Xenia center. Store was great, clean and lots of products.

Tw
Review №31

Store was clean TJ was very helpful and professional. He wore his mask was friendly and answered all my questions. Great service!!

Jo
Review №32

I came into the Xenia Verizon and the gentleman helped me. I wanted an iPhone 13 pro and luckily they had some in stock! I was so happy!!!

Di
Review №33

Came into buy a phone and didn’t know what I wanted. The gentleman had shown me 2 different ones and both were great. Couldn’t have been happier. I recommend going to this location. Very friendly staff

Al
Review №34

Came in cause boyfriend broke his phone. Sales rep was very knowledgeable and gave us all our best options. Helped us decide which would be the best fit. Highly recommend!!!!

he
Review №35

All right here I am in the Xenia and Mr. JC help me out big time at the Verizon store Ill give it a 10 sthat a 10 star thank you very much

Al
Review №36

The process was smooth, fast and professional. I was guided in the direction of phones for based off of what I do for work. Very respectful and helpful is the experience I have received.

Li
Review №37

Jeremy was great to work with at the Xenia, Ohio. He took care of setting up our phones. Store was great. Clean and good music

lo
Review №38

Very good experience. Store is clean and neat. Ashley helped me and she was wonderful. Fast transaction.

Is
Review №39

Awesome service today. Jeremy hooked us up with a great promo for the iphone 12! We love the Xenia Verizon store!!!

De
Review №40

We went in because of a phone going bad. I took my mom in for a promotion and got her a better phone. The gentleman on the Google team was able to figure out exactly what she needed. He was tenacious in helping her set it up. I recommend the Xenia Verizon store.

Sa
Review №41

Great experience in a clean friendly atmosphere. Masks worn and very helpful. Thanks

Pa
Review №42

Walked in to Xenia Verizon with questions helped me get a new phone .Very satisfied. Helped transfer my photos which I thought I had lost. Recommend this store to everyone.

Eu
Review №43

Verizon in xenia treated us great. We had an old phone that required much patience to transfer our information. Staff was excellent and very professional.

Dy
Review №44

I just ordered the new iPhone 13 pro max from this Verizon in graphite with 512 and they made it so easy that even I someone who doesn’t like to change phones very often was enjoying it especially with the trade in deal I got it was fast service very helpful and friendly people. 5 out of 5 would shop again

Lo
Review №45

I came in about a charger for my tablet..Jeremy told me about a deal on a new phone...I liked it and bought it...thanks Jeremy.

Sc
Review №46

Awesome experience today! Was afraid it would take forever but Ashley had us in and out super quick. Realized we were a mask short and they had them available and even requested it be worn. Hand sanitizer was available also and they had everything spaced out well. This is our preferred location and will continue to go back.

Ka
Review №47

Randy was so helpful when I needed to replace my dads phone. Friendly and professional! I would highly recommend working with Randy.

he
Review №48

Mitch at the Xenia Verizon location was exceptional. He was patient and understanding when I showed up late from my salon appointment. He offered me wonderful solutions to my problems concerning my children who can’t care for their phones very well. He successfully was able to send me away with two brand new phones all set up before I even left the store and for an amazing affordable price. The customer service I received tonight was beyond the best I’ve received from Verizon. I am a very happy customer and highly suggest this phone service and carrier and products and salesman.

Al
Review №49

While I didnt buy my phone at this particular store the salesman whose name is JC was extremely helpful in getting my new phone activated and my ophone activated and my old phone deactivated I will not hesitate to come back to this store for future purchase or help

Ti
Review №50

Great experience in the store, the rep solved my problem and helped me get into a new phone without much difference in my bill. Happy with the service of this Xenia location

CH
Review №51

Good morning. The visit to the xenia ohio store today went great. JC was excellent in getting me a new phone(my other phone gave it up. JC was great in setting up the phone. We have been a client for years and will continue to be a customer.Thanks

Fr
Review №52

Firstly, I want to start off saying by saying Randy is awesome. He made my experience so wonderful. We went in to trade in our phones and upgrade them along with getting awesome deals I also received a tablet out of the deal. Secondly, the time it took went by so fast and he worked hard to get us done in a reasonable time. Thirdly, the store was super clean and the staff was wonderful. I will continue to go back to this location for these reasons alone.

Ch
Review №53

I couldn’t ask for better service! Cody K. went up and beyond to get me what I needed! He worked with me to get everything to my phone down to my Iwatch set up! I highly recommend going in and working with him! Beyond friendly and outstanding professional skills! Thanks again Cody!!

Ma
Review №54

Jeremy took the time to explain the pros and cons of multiple phones. We left feeling confident that we chose the right phone.

Br
Review №55

Had a very great experience. Only went in to scope out some new phones, cause I knew my phone would be paid off soon, and was able to walk out that day with a new phone and a lower bill for that month. JC was very helpful and told me about all the deals he could get me. He also helped me set up my phone exactly how I wanted it. Would recommend him for anyone searching for a new phone. Will def go back when Im ready for my next phone!

Ja
Review №56

JC at the xenia store did a tremendous job helping my wife and I finding the right phones for each of us. He did an outstanding job explaining why purchasing a new phone today was best for us.....patently transferring all our apps to each of our phones, and simplifying all the data, etc. Very pleasurable experience. We will definetly return and recommend our friends to visit this store.

ch
Review №57

Old ladies rejoice👵 they were so nice 😇and they did not charge me a dime🤑 to fix my phone.

Ro
Review №58

The delivery was fantastic I would recommend this place to everyone. I got super promotions. Thank you so much.

Ju
Review №59

Today, I had an awesome experience with JC. I love my wireless ear buds and the promo and discount offered is very much appreciated. We are long time customers and continue to enjoy the products and the stellar service. Thank you.

Ri
Review №60

Came in from Huber heights! Very pleased with the customer service!Ashley was amazing..

KG
Review №61

I came in to the Xenia Verizon and got amazing help I got a early trade in on my iPhone and walked out with the iPhone 12 Pro Max. What a great experience I definitely recommend this store!!

Mi
Review №62

I came in to the Verizon store today with a broken phone. The rep was quick to greet me and assist with everything I needed. Very helpful these guys are always cool and I never have any problems. Leaving today with a new phone, very pleased. Highly recommend this Verizon.

Ja
Review №63

JC at the Xenia store was Amazing! Were very happy with our service!

Gr
Review №64

Easy trade in of flawed device for new phone. The promotion lowered my bill and the new phone is faster, smarter, and better.

Ru
Review №65

Never had a bad experience in this store. They are helpful and polite I will always visit here when I need anything with my Verizon account!

Ch
Review №66

Needed a screen protector for our phone. Very quick and easy. He even registered the new protector for me, which saved me a headache lol. So easy!

Se
Review №67

JC was one of the best salesmen I’ve ever met. I went in there with a faulty phone and ended up upgrading my phone . I walked away with an upgrade and a lower bill because of the promotion that was offered to me. It was an overall good experience. 10/10 would recommend!

BJ
Review №68

Jeremy at the Xenia Verizon store was phenomenal. He really knew what he was doing and explained everything thorough. He is an exceptional employee.

Gl
Review №69

He did great, they have great service and always help us out with all our needs. Now autopay is set up and Ive saved 20/month. Come here for great promos!

Ro
Review №70

I went to the XeniaVerizon store. I highly recommend the store. Great customer service.

Mi
Review №71

I recently visited this verizon store and received some great service from Randy. He was very knowledgeable, friendly and willing to take the time help me find the perfect phone for me. The store itself was very clean and inviting. Would highly recommend you to go see Randy, he will take good care of you.

To
Review №72

Very easy, friendly, extremely helpful, helped maximize all discounts and promotions available. Walked away with new phones, accessories, new plan, and a smile. Thank you, especially recommend J.C. if you need any help!

As
Review №73

I came into the Xenia Verizon store today and switched over from sprint. I haven’t really had the best luck with sprint with service or payments. I had a great experience at Verizon. Super easy switch and walked away with a brand new phone! highly recommend Xenia Verizon!

Fr
Review №74

Service was excellent, helped me find the phone that worked best for me. There was no pressure to buy something I didnt want. Setup my new phone and showed me how to use it. Cant say enough about his professionalism and desire to assist the customer.

Ni
Review №75

Jc is the best salesman I’ve had, the promo I received is the best I’ve gotten. I went to another Verizon and saw the prices, this is the best priced/ best customer service Verizon I’ve been to. I’d recommend going here over any other Verizon in the tri state area.

Am
Review №76

When I came in I was greeted really nice. I told the man working with me. I was having problems he told me my phone was having all kinds of problems so he sold me a new phone and he explained everything real good. He was a wonderful salesman. If I did not understand something he was real nice about explaining it to me. I would probably work with him again.

Ca
Review №77

Phone issues are no problem for JC! I couldn’t get my phone to work for anything... Who knew all I would have to do was head up to the nearest Verizon store and JC would solve all my problems and more. Top of the line customer service and awesome promotions. I’ll be sending my friends and family in the near future.

Ma
Review №78

Used promotion for a really good deal! Free phone after trade in. JC was so helpful with everything.

Be
Review №79

Jeremy did an excellent job trading in my beat up S8 for a $700 credit towards a new iPhone 12. Recommend Xenia Verizon

ad
Review №80

Had a great experience very professional employee fast and painless.. Highly recommended.

jo
Review №81

Randy is the best, I only deal with randy because he always goes above and beyond for us. He knows Verizon inside and out. Hands down the best sales and service agent in the biz

Pa
Review №82

Great knowledgeable help and service. Mitchell listened to our needs and helped us find the right phone then explained how to use it and installed in our car. Verizon Xenia Only place to buy or service your phone.

An
Review №83

What a great experience! Mitchell was wonderful to work with. We got our kids new phones for Christmas! He very quickly and efficiently upgraded existing lines, added 2 new ones without any hassle and all the while keeping the surprise a secret. Mitchell is knowledgeable and was able to train an associate while he helped us out too. He worked to find me an additional discount!! If you are in the market for any Verizon device go see Mitchell.

Je
Review №84

Thanks jeremy for the great service! The promotions were fantastic and fit my needs exactly.

Ga
Review №85

I live out of town and always visit this store for any help or new phones. I get great customer service here and the wait times here so much better. Ashley was awesome! The employees are always friendly and helpful.

Ha
Review №86

Ashley was very kind upbeat and showed us different things about the phones and my account. Also answered all out questions.

Aa
Review №87

Ashley is Outstanding, Fast Service, Highly recommend this store and Ashley to service.

Am
Review №88

Jc was great. He got me a real good deal!!Helped me set up the phone. Great job J C

Ke
Review №89

CJ was awesome have us a fantastic deal and great discounts! Super happy! Great service!

Al
Review №90

I came into the Verizon store in Xenia to get an upgrade on my phone. Jeremy was quick to assist me. He was very helpful and honest with picking a great phone! The whole environment was just great! 10/10 recommend this location!

Da
Review №91

I worked with Randy today at the Verizon store. He was super helpful and on top of providing excellent service even jumped my moms car while we were there 🤣. Randy, I have a friend from work who is single and a catch. Your level of chivalry is right up her alley. JUST SAYING

El
Review №92

I visited the Xenia Verizon store this morning becauae I was having an issue with my phone. I was immediately greeted with a warm hello, someone will be with you shortly. The service was top notch! I ended up getting a new phone becauae Jeremy told me of the great deal I could get today. Absolutely no pressure! A wonderful experience! Thank you Xenia Verizon!

Te
Review №93

Just bought a new phone at the Xenia location. I had a wonderful stress free experience! Mitchell was patient, courteous, professional, friendly and engaging. I am not tech savvy and I always get nervous when I need to purchase electronics. Mitchell was amazing! Thanks Verizon for always providing stellar service!

Ch
Review №94

Great service, perfect discount for my new Motorola one. The promotion was very helpful and Im happy with my new phone.

Cr
Review №95

My experience in the Verizon store in Xenia today was awesome. My sales rep Jeremy helped with with some home internet issues and I ended up with a much better system for less money. Awesome! I would definitely recommend this store.

Ni
Review №96

I had a great experience at the Xenia Verizon store. Great service from Jeremy.

Li
Review №97

I visited the Xenia location today. The store was clean, the staff was helpful, and JC worked with us to get the best deal. They accept trade ins even with a cracked screen now! Score!

Sh
Review №98

When we first walked in the store she greeted us within seconds.Very helpful with what phone selection for our use.Transfered everything from our old phones so we did not have to.Best experience with the Xenia store.Thank you so much Ashley for being the happy helpful you :)

An
Review №99

The service was wonderful and Ashley was a great help for me. She fixed my phone up and helped reset my passwords.

Br
Review №100

Excellent experience today at Verizon in Xenia. Wonderful customer service. Jeremy was very helpful with explaining promos and helping us find the best deals. Very helful, quick and efficient. I highly recommend this store!

Information
9 Photos
100 Comments
4.9 Rating
  • Address:40 S, Progress Dr Ste A, Xenia, OH 45385, United States
  • Site:https://cellularsales.com/stores/verizon-40-s-progress-dr-xenia-oh-45385/
  • Phone:+1 937-736-2588
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:7AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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