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Thornton Automotive - York
1793 Whiteford Rd, York, PA 17402, United States
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Thornton Automotive - York
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ca
Review №1

I got a car here about two weeks ago and for buying my first car Noah Murray made it a smooth ride . He was helpful and so kind. He answered all my questions before, during, and even after ! Best car buying experience. Give this man a raise I’m telling ya . He did such a great job I would HIGHLY AND I MEAN HIGHLY recommend buying a car from him . 11/10 great dude !

Ni
Review №2

Sabrina was such a great help with the purchasing of my new vehicle today, she made everything very clear and helped answer all of my questions, highly recommend you talk to her when buying a car!

lt
Review №3

My name is Liz and I bought a 2017 Chevy truck from Noah at Thornton of York. Noah made the process super easy. He was very friendly, laid back and helpful. I recommend anyone looking for a new vehicle to stop in and see Noah!

Su
Review №4

Sabrina was very helpful and a good communicator throughout our car buying process!

An
Review №5

This place has a great team. I had John Todd help me with my purchase who was very professional and friendly. He showed interest in what we needed and showed us the best of what he knew would work for us. Definitely recommending family and friends to work with him. Jennifer was very welcoming and professional. She helped us through the finance process and made sure that my wife and I both were on board with making the right decision when it came to choosing a vehicle. Great staff and great service.

Vi
Review №6

I contacted Jennifer for advice at 9 am and had a beautiful low mileage car at 4 pm. Her coworker Trent did a great job as well. I drove home happy!

Sa
Review №7

This place is amazing! I highly recommend Sabrina, she is so knowledgeable and knows her cars. Not only did she go above and beyond but she got me into a great car and everything I needed along with it. Can’t wait to recommend all my friends to her as well!

Pa
Review №8

Noah was cooperative and good to work with handling his sale

Co
Review №9

Noah was very professional and knowledgeable and was able to answer every question I threw at him. I would highly recommend his services to the York county area.

Be
Review №10

Noah and Jennifer were wonderful! Stayed late to help us make our purchase. Thanks all!!

Ar
Review №11

Sabrina was very helpful and got me a great deal I highly recommend seeing her if your looking to buy a vehicle

Da
Review №12

I have lived in York on and off since 1985. I have often bought cars from the big dealer in the county but never from Thornton. Its not that I had anything against them, it just didnt come to mind for some reason. That being said I was going through cars.com and came across the Tacoma pick up I was looking for and it was at Thornton on Whiteford Rd next to the Ford dealer.I ended up having Tom Smith as my salesman. I will tell you usually I HATE the car buying process. This is possibly the first time that I can honestly say it was painless. Tom had my car waiting when I came to test drive. Then when it came time for my trade I told him the number I would take and I wouldnt come off that number by even $20. He didnt try and strong arm me, he made it happen.Then when I came to pick it up, the Truck was ready to leave, he was very organized with the sales paperwork. Believe it or not he got me out very quickly. They didnt try and play games with the interest rate. If I didnt want an extended warranty he didnt bash me. Every single thing went great.Though I havent purchased from them before, they and Tom will be my first stop from here on out. The manager Zack was awesome too.

Ky
Review №13

Had a wonderful buying experience thanks to Sabrina Stough. She was professional, friendly and got me a good deal on the car I was after. I would highly recommend friends and family to go make their next purchase from Thornton at the hands of Sabrina any day. 10 thumbs up!

Gl
Review №14

John was an absolute pleasure to work with! Him and the team at Thornton made the process so easy! And he explained everything so well. We couldnt be happier with our experience and new car! I highly recommend working with John and Thornton! Great company! 👍👌

Gr
Review №15

Excellent service and professionalism. Would Recommend anyone to work with Sabrina at the York location.

Dr
Review №16

Sabrina was awesome. She was very kind and helpful the whole way through the process!

Ro
Review №17

Tom Smith and Jennifer were absolutely the best ever to work with. I appreciated their patience, for we had a hiccup along the way. But I truly appreciate everything you did for me. I would recommend you guys in a heartbeat. Thanks again for all your help and patience extremely happy 😃

Su
Review №18

Sabrina is a great sales .. she worked her magic for me with my new car keep me where I wanted to be . So if you are ever looking for a used car this is the place to come and make sure you ask for sabrina

re
Review №19

Sabrina was such a sweet person and a great help on finding my truck I couldn’t have gotten it without her

Al
Review №20

Sabrina was extremely helpful and friendly. Overall an extremely comfortable experience. The best!

Ka
Review №21

Did my homework for finding a super clean ram 1500 rebel with a great price but it wouldn’t have been as smooth of a process if it wasn’t for Sabrina. Thanks again for all the help! Looking forward to the miles ahead with it.

J
Review №22

The entire sales team at Thornton Automotive are a pleasure to do business with! The sales personnel and management staff are attentive to any questions and concerns you might have. There are no pressure tactics which exemplifies their commitment to ensuring a pleasant car buying experience. Thornton even backs their vehicles with a “3 Month / Unlimited Miles” Dealer Warranty which makes choosing them the right decision. True professionals!

Ca
Review №23

Just bought a 2014 jetta from Noah at thornton of york hands down my favorite place to buy from

Th
Review №24

John Todd is the person to see if you are want a no nonsense, no pressure buying experience! After we chuckled over our names being the same. He took me right to the truck I wanted to see. He asked a few questions and had me out on the test drive right away. John helped me through the whole buying process. I cannot recommend him enough!

er
Review №25

We got a Chevy Traverse. Trent Myers was an amazing salesman! He found us what we needed and wanted. He was no pressure and made us feel comfortable during the purchasing process. We will definitely return to Thornton and most definitely to Trent!

Je
Review №26

Wed love to thank Sabrina for all her help with getting us into our new 4Runner! Super friendly and patient answering all our questions. Thanks again!

El
Review №27

I went in to trade in my truck for another vehicle and I left the exact same day with a brand new vehicle thanks to Tom. I will highly recommend my friends & family.

Qu
Review №28

Sabrina was very helpful on my daughters new car .. she was very confindent in what she do .. she made sure she was as close as posible to my price range on the car my daughter really wanted .. she was very friendly and patient though this process she is the sales woman to come and see

Je
Review №29

Sabrina was great got me in my new car with a unique circumstances

Wi
Review №30

I went in looking to trade my ridgeline in for a more powerful truck. And the sales lady ( sabrina) did just that. Me and my wife sat down with her talked afew numbers. Looked at some trucks. Took a test drive and walked out a happy man with a 2016 ford f150 supercrew XLT. With 50,000 miles on it. This truck is awesome. But it wouldnt have been mine if sabrina didnt do what she did. Her and the manager crushed it. Got me into it. Thornton was my place to go. You made a happy Costomer. The truck didnt come with the owners Manuel. But they are ordering me one free of charge. Thanks again Sabrina and Thornton Automotive.

Am
Review №31

Great experience here - Noah Murray was very helpful!

Review №32

Noah is great overall had an amazing experience because of him

Ka
Review №33

I was able to get my dream car!!! I’m so happy Tom smith helped me and it was a easy process.

Ma
Review №34

Satisfied with my new purchase thanks to Thornton for helping me .. if you’re looking for nice truck I’d recommend looking here ..

Ja
Review №35

Sabrina was so helpful and knowledgeable when I was buying my vehicle! She made sure that the car buying process went smoothly

Pa
Review №36

Jennifer and SabrinaYou ladies are Rock Stars. I encourage anyone looking for a fair deal. See Jennifer and Sabrina. They will make it happen.Paul

La
Review №37

Amazing experience in and out not much waiting around, Everyone is extremely nice. They go above and beyond to meet all of your expectations! Thanks Thornton you guys rock love the truck

li
Review №38

Sabrina was very friendly, patient and also helpful through the process.

Wh
Review №39

Noah was very great and very helpful, stellar young man! Will return again

Bl
Review №40

Great sales team, they worked with me with my budget and got me the best deal for my trade. Ive been to plenty of dealerships and none of them did what the sales team at Thornton automotive did. I would highly recommend checking them out for your next vehicle purchase.

Tr
Review №41

I had Trent Meyers as my salesman and he did a great job! Made it a very simple process and was in and out very quickly! Thank you everyone at Thornton for the new car!

Kr
Review №42

Tom was an amazing sales man and got us the truck we wanted!! He even stayed late to make sure we could get it that day!! Couldn’t have asked for a better experience he made everything quick and easy! Love the new truck!

De
Review №43

Sabrina did a great job working with me on my purchase.

Ro
Review №44

The sale went fine. After the sale it fell apart. I bought a 2016 Silverado from them in September of 2020 I love my truck. Less than one month after purchasing the truck my transmission slipped. I did not purchase the extended warranty with them. I called and set up and appointment to have it looked at. Mind you it was still under a 90 day warranty at the time. After they looked at it they could not duplicate the problem I was having but my salesman told and assured me as long as it was on paper they would cover it. Less than one month later. It did the same thing and I got a check engine light. By the time I got to them less than a week it went out and they could not duplicate it again or find code in history. So I went out and bought a code reader so if it happened again I could send it to them. Well just yesterday it did I called service and got know help they told to call my salesman I did got know help I called his manager got know help and I called and left a voicemail with owner got know help. So don’t buy from this company they don’t stand behind their word. When you say you will do something do it don’t just say something and back you have lost s and my family as clients

Jo
Review №45

After weeks of looking for a new truck for my family and job I finally found the exact truck I was looking for at Thornton in york. A special thank you to Sabrina for all her help not only getting me the best deal but getting me a great deal as well with the help of her awesome supervisor

Am
Review №46

Tom Smith did an awesome job helping me trade in my car for something I’ve wanted for years! Thanks!

Re
Review №47

Sabrina was a great salesperson! Super helpful!!

Ca
Review №48

Sabrina Stough was great. Thank you for helping us purchase our new car !!

De
Review №49

Jen was very helpful in buying my new truck, wasn’t too pushy and let me make a decision on my own. Everyone else was also very respectful and easy to work with.

Cy
Review №50

John Todd was super helpful and nice. Best salesman ever.

La
Review №51

The staff at Thornton’s are the greatest, the kindest, very professional and yet wonderful senses of humor. I’m not gonna name individuals bc I’m sure to miss someone. They’ve got a classic sky blue Cadillac in the show room that if it had fingers I’d put a ring on it. I thank you guys for doin what y’all do.Larry Ayers

Be
Review №52

John was amazing and worked hard to get me into the car I wanted ! Thank you again!

On
Review №53

Sabrina Stough was awesome! Thank you so much!

Fa
Review №54

Noah Murray did an amazing job while taking care of me made sure I walked out with a new vehicle. Coming back again !!!!

Ha
Review №55

Thank you John Todd for the amazing Nissan 2018 rogue!!

Fr
Review №56

Tom is an excellent salesman very helpful I definitely will recommend Tom to anyone.lookimg to by a vehicle

Ma
Review №57

If I could give them less than one star, I would. I contacted them and told them what I was looking for, and what my budget was. Rather than being honest and telling me they could not fit my needs, they showed me cars that were nothing like what I was looking for and were way outside my budget. When I told them I would not be giving them my business, they ran my credit 6-7 times for cars I didn’t even apply for.

Mi
Review №58

Excellent Service staff. They go above and beyond to make sure your car is done right( inspections) at a reasonable cost and timeframe. I would recommend Thorton service 100%. * Note; they dont have a body shop at the Whiteford rd local).

Te
Review №59

Brad and Tom were amazing! They made buying the 2018 Honda Pilot so easy and stress-free! I definitely highly recommend them for anyone in the market for a new vehicle. We were so confident in buying the Pilot that we never looked under the hood til after it was brought and at home!

Ch
Review №60

Sabrina was great and easy to deal with!

ca
Review №61

They replaced my AC compressor under warranty. No issues so far and they were professional in doing their work.

Ch
Review №62

I was disappointed with my experience at the Whiteford Road location. My salesman Alex was great but no interaction or acknowledgement from the manager at all. The vehicle was allowed to be test driven as i was doing paperwork. The vehicle was never cleaned for pickup and the fuel light was on. It was pretty much a sign here, here, here, here.... ok bye experience. I would have thought that the customer appreciation would have been better then a hello, give me your money, bye.

An
Review №63

John t was great and jenifer as well

Jo
Review №64

AWESOME, Dealership very pleasant to talk to. Unfortunately the vehicle I went to look at. Was in the process of being sold. Salesman was nice enough to check their other lots for anything else I mightve been interested in.

Lo
Review №65

Last week I reached out to Jeff about getting a new Car, specifically a Jeep SUV. He immediately sent me multiple options and set me up for a test drive with Tom. The entire staff went out of their way to get me into my new Jeep Cherokee. I am so happy with my choice of car and dealership. The entire process was so smooth and quick. I just love all the bells and whistles of my Jeep Cherokee! Thank You Jeff, Tom and Jennifer.

Gr
Review №66

Absolutely amazing service from start to finish. I called and spoke with Ron about a vehicle on the lot that I was very interested in, wanted to take it for a test drive later that day. He got my info, sent me a credit app right away. Had the car ready on the lot for me to test drive. Credit app was approved and paperwork was ready to go when I got there, thanks to Jennifer. The smoothest, most professional transaction I’ve experienced. Thanks to both Ron and Jennifer! Very happy with my car and the experience! I would definitely do business with them again!

As
Review №67

Quick, Amazing people. Highly recommend! Glad we went with them. Tom was great and did everything he could to find what we wanted!!

Ma
Review №68

Thornton automotive group is THE best. We contacted Jeff Hotham on a Tuesday and discussed everything we wanted. He got back to us the next day with everything we asked for. We went for the test drive on Saturday and in no time we were out the door in our new Truck! The entire process was fantastic. The staff, Jeff, and Tom and Jennifer were awesome. I can not say enough about what a great experience this has been. We will never go anywhere else for our next vehicle!!

Br
Review №69

Awesome place I highly recommend this place to purchase a car or truck. Ask for Jennifer she rocks!

Mi
Review №70

I always make an appointment for services. When I arrive they are expecting me and my car is taken in very quickly. The work needed is completed in a timely manner and charges for the work done is reasonable. I have never had a bad experience at this dealership. I highly recommend using them. Keep up the good work and I will see you next time. Thank you for the great service on my C7 Corvette.

Ju
Review №71

Great customer service and great prices. Tom really made the experience a great one. Highly recommend to all!

Er
Review №72

Awesome experience from start to finish. Everyone I encountered on staff was extremely helpful and friendly. They really did a great job taking care of the truck I purchased, making sure it was in amazing shape before it rolled off the lot!

sh
Review №73

Ed and Jennifer @Thornton were amazing. I was unsure about exactly what I wanted but they put my mind at ease and best interest at heart and found me a vehicle that I could afford with the luxury I deserve. Great group of people there.

Jo
Review №74

I had a great experience with the staff at Thornton and am very happy with my Jeep!The only reason I gave four stars instead of five was due to Thornton’s loaner policy for service. I was disappointed to learn that they do not offer loaner vehicles for service appointments. I do not have any other transportation and don’t know of many people that do. But I do know of other Jeep dealerships that offer loaners, that would be happy to take care of all of my service needs.

sa
Review №75

John T. was great!

Th
Review №76

Thornton Automotive was the best dealership to buy my truck from. They were fast with the transaction and very customer oriented. They answered all my questions and got me the best interest rate that I have ever had on a used car. I have had a few issues with the truck and bank so I just called them up and they answered me quickly. I even live an 1 hour away and have had a local shop fix my truck and if it would cost me something they were ready to pay the invoice so I would not have to drive up there. I will recommend them to anyone looking for a car or truck. Tommy-Littlestown, PA

as
Review №77

Great experience and love my new car! Ed and Jen were both amazing to work with.

Al
Review №78

Quick friendly.great experience

Ta
Review №79

Love this place. Always friendly, courteous and very prompt. I take my Sonata here all the time now. And just right now they delivered my car to me. That is what I call service. Everyone is really nice to deal with. I will only take my vehicles here.

Ll
Review №80

Fantastic experience!!! My fiance and I got stranded while on a family trip, and Thornton was recommended to us. They listened to out budget, what we needed in a car, and gave us exactly what we needed in our price range.

Mi
Review №81

My recent purchase from Thornton automotive couldn’t have gone better! I knew what I wanted when I went in, and the customer service I received from Sam Malis was awesome!! He is a great salesman. He was prepared and very knowledgeable. He took his time and explained every detail about the vehicle I was looking at. I felt like his only customer. I did not feel rushed at all and was not disappointed in the least. The Thornton automotive team made the process smooth and painless. Sam checked up with me a few days after the purchase was over to make sure everything was going well, to answer any questions I may have encountered, and even said he would calendar for my first free oil change. I will definitely be recommending him to others. Thank you Sam, for making this a great experience! You are a true asset to the Thornton Automotive team!

Me
Review №82

I love my car. thank you so much for taking good care of me. And getting me in a vehicle I absolutely love.

Ch
Review №83

Fast Easy and out of there in less than a hour...great service Tom

Sh
Review №84

Very nice, quick and very helpful. Didnt attempt to over sell. First enjoyable car buying experience.

Bo
Review №85

Our sales associate Nate Blevins was very patient and helpful. The staff are polite and you arent rushed at all. All my paperwork was explained clearly and in detail. You know exactly what youre getting and are not mislead unlike at some other dealerships I have done business with. This is how every dealership should be run.

Li
Review №86

John T. was great!!!

So
Review №87

Great service. Honest. Professional. Knowledgeable. Sam and the service department can be counted on to repair your car or Chevy Express as was my case. Well done. Thanks guys.

Ja
Review №88

One of the most helpful and friendly staff I have encountered.

Jo
Review №89

Justin Moul was my salesman. Great experience and extremely responsive. Would definitely recommend!!

Mi
Review №90

I got a great truck from Whiteford rd location thanks to Alex and Jennifer. Unfortunately JC tried to steal the business from them. I would highly recommend Alex and Jennifer at the Whiteford rd location, how ever I would recommend avoiding JC at Manchester location near Giant grocery store.

St
Review №91

The people here are really great. They are not pushy salesmen. They help you get what you really want. I definitely recommend Thorton to anyone!

Ja
Review №92

Outstanding service! Their team goes above and beyond! Our family has purchased 4 vehicles from Thornton.I recently had an appointment scheduled for a Monday, but dropped my vehicle off on the previous Friday as I was uneasy driving it with the issue it was having. Not only did they fit it in early to take a look, but completed the repair ....and i had it back same afternoon!Elizabeth Mangan-BennettYork, PA

Mi
Review №93

The staff is really friendly and trustworthy! Planning on buying a car towards the end of the year and Sam showed me around and made me feel comfortable while l was browsing around. I will definitely be purchasing my car here. Im stoked!

Ra
Review №94

Very nice atmosphere and friendly staff. Loved the variety of bikes and cars this place had to offer. Enjoyed working with Chad Holler, as he was very friendly and knowledgeable of all vehicles shown. Thanks for a great experience!

Gl
Review №95

My car was rear-ended and totalled. I went to Brad who introduced me to Clay. They came up with the perfect car, we negotiated a great price and they found the financing I demanded. In about three hours we were driving home happy.

Jo
Review №96

You wont regret stopping by Thornton. Sales staff is very knowledgable and they have a great selection of vehicles. Ask for Sam if you can, hes the most personable car salesman Ive ever had the experience of meeting. He certainly knew his stuff, and spared no expense to make sure I had a great car buying experience. A+

Ma
Review №97

Bought my car from Jen at Thornton and have had it serviced there...I am pleased with my experience

Am
Review №98

Had a great experience and Justin went above and beyond to make sure I was happy with my purchase of a 2015 GMC Terrain!

Er
Review №99

Came in for an oil change and they noticed my inspection would be up within a week, added the service and still had me out of there within an hour, great service as always!

Ja
Review №100

Sam worked hard and diligently to repair my jeep. Tim offered better options with upgrading my jeep. Jennifer searched for the jeep. Brad made it happen. Often times ppl say it takes a village too raise a child. In my circumstance the Thornton Village worked as an outstanding team to make it happen for Joey and I. Thank you. 3 cars in 1 year one month. We will be coming for a fourth in the near future.

Information
34 Photos
100 Comments
4.6 Rating
  • Address:1793 Whiteford Rd, York, PA 17402, United States
  • Site:https://thornton247.com/thornton-york-used-inventory.htm
  • Phone:+1 717-840-0400
Categories
  • Used car dealer
  • Car dealer
  • Car inspection station
  • Car repair and maintenance
  • Truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
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