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Cricket Wireless Authorized Retailer
3614 Belmont Ave, Youngstown, OH 44505, United States
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Cricket Wireless Authorized Retailer

Comments
Ka
Review №1

Kay was very helpful, professional and a delight to work with. She helped me with a new great phone that didnt cost an arm and a leg. I wasnt there very long to do everything she did. I recommend you go see Kay at the Belmont store. You will be very pleased like I was!!

Ri
Review №2

This ladys name was kay very knowledgeable she did very good

Pa
Review №3

Wonderful with kay!she was so helpful, kind, and did so much explanation since Imderly & computer illiterate.

To
Review №4

I travel a lot two lines for 90 bucks unlimited, yeah!!!

Sa
Review №5

Kay has been such a blessing she was the greatest

Ja
Review №6

Kay service was very great and I would tell everyone to come here on Belmont Ave Youngstown ohio

mi
Review №7

Kay was amazing helped me get back to where I needed to be after I shattered my phone.Helped me choose a upgrade that was more for my use .ide recommend her and this store to many many people.

Ka
Review №8

Kay was awesome! She helped me get my new phone all set up. Thank you!

Ka
Review №9

Had a great experience! I am NOT tech savvy at all, and Kay waited on me, downloaded everything from my old phone and helped me set up passwords!She went above and beyond to help!!

Jo
Review №10

Readon n kay r wonderful people n so helpful

ke
Review №11

Kay was awesome she was very helpful and very pleasant to talk with tyvm

Da
Review №12

This store sold me a fraudulent phone with a modification device installed to allow the phone to work on crickets network in August of 2019. We did not find out until 6 months later on 3/1/2020 when the phone was repaired and factory reset, and the phone began to state that the installed sim card was not compatible. When we returned the device (with the receipt from August) the staff there refused to help us, stating that we need to purchase a new phone. The police responded and upon seeing the modification device they encouraged me to visit the county prosecutors office as soon as possible. Which I am doing this week. Buyer beware.

Ki
Review №13

Had to get a new phone in Pittsburgh. Service horrible. Couldnt wait to get to my regular cricket store on Belmont ave. They are so kind and understand my needs. I am not tech savvy. Love this store.❤

mu
Review №14

Kay eas fantastic

Er
Review №15

Service was great I always have nice people working on my phone for me never have problems I give them a 5-star.

Tr
Review №16

Both of the Belmont cricket store associates that my husband rick talked to were very helpful, we had to call cricket to fix the problem. They all did a fantastic job with are account. Thanks to everyone

Ki
Review №17

Miss preet was very helpful today3614 Belmont ave Youngstown OhioI’m giving her 10 starts

Ru
Review №18

I like this place because they do everything quick and easy.Reason helped me use my phone and choose a right plan for me.

Ma
Review №19

Quick and easy to get our new phones ♥️

Ak
Review №20

I stopped in to switch over from att and spoke to the lady working the counter and asked if they carried the iPhone X. She said they did and I told her I would be back. Stopped back after 2 hours to set up my line and was promptly told that she couldn’t sell me the phone unless I paid cash. Which seemed very fishy. I then called a different store and was told that wasn’t a policy so I have to believe something was stolen or fishy!!!! Be CAREFUL!!!!of this location I had success in austintown

Sa
Review №21

Wow! they have really good deals on almost all the new phones. I like the service on my phone and new management really take care of their customers. Really Happy!!!

Au
Review №22

Outstanding service Ram the cricket agent was professional, knowledgeable, and patient. He repaired the technical issue with confidence. Hooray RAM!😀

Ca
Review №23

I love going into Cricket wireless because I enjoy looking at the new phones and their accessories also while im in Cricket i am in there shopping as well looking for special deals for my phone that i currently have an see if they have a different color for my phone, an get new ear buds for my phone so i can listen to music while i am waiting for the WRTA bus to puck me up.

De
Review №24

Kay is the best

Me
Review №25

The team member was awesome quick and helpful.

Si
Review №26

Started 4 lines for $100 and got great customer service .. they always have a solution for my phone issues... love it there

Am
Review №27

Great Plans 4 lines just $100 with unlimited Talk,Text and 4G LTE Data...That all we need Isnt.

Su
Review №28

Amit and siwani were great patient, amazing, took time to answer all my questions..I highly recommend this store....

Co
Review №29

I love my phone company

Qu
Review №30

Their service is really reasonable until u add more data add hotspot then they try to sell u everything in the store it can be costly. Just say wat u mean n mean wat u say. Y try to charge more for these month to month fones

Ju
Review №31

I never do stuff like this, but I felt the need to say what my experience was like here. Theyre unprofessional, and unorganized, big waste of my time. I had an interview for a job with a lady I wont say her name on a Friday. She gave me the job, a t shirt, and said to wait for the email (3-5 business days) then call her for a password to do their online training. I was in need of a job, and this seemed like a good opportunity. I waited the full week. I tried calling her twice the following Friday, because it had been the allotted time, and I had yet to receive the email. She ignored my calls twice with use of 740 number used by them, she didnt even have her voicemail set up to leave a message. I get the email on a Sunday (not even a business day) I call the store to find out the lady hiring me was let go. Yet no one had thought to contact me with regards, because in order to complete my hiring process I needed to call her. Which I was and she wasnt answering because she had been fired. The store manager Jeremy told me she has been relieved of her duties, and Ill have the IT guy Chris give you a call in a little bit to set you up he sounded niced, so I said okay. Chris woukd never call me that was Monday, its now Wednesday and Ive lost nearly 2 full weeks worth of potential pay all over theyre inability as A PHONE COMPANY to contact others. I called today and I spoke to a man worker and this is how the conversation wentHi Im looking for Jeremy I was a recent hire, and no ones called me regarding my password to do my trainingWorker: theres been management changes, youll have to contact Jeremy or Chris for serviceOkay do you have phone numbers I cant reach them atNo I do notWell I guess I cant call them without a phone numberOkayHave a good dayThe absolute worse conversation you can have. Not helpful. Told me to do something without AGAIN GIVING ME THE ABILITY TO DO WHAT I HAD TO DO.i did everything requested by them, and they didnt do a dang thing for me. Selfish money grabbing business. Please avoid these scammers.

Si
Review №32

Thank god the management changed!! New guy is really good. Cricket rocks

Do
Review №33

Excellent cell phone place

Lo
Review №34

We need to boycott cricket and get them shut down cricket is a scam with a store, dont buy from cricket they make you pay for everything even stuff that is normally free with other companies, even Walmarts phone service is better than cricket.. Theyre customer service is horrible, there plans suck right along with the data, they dont give you a break at all, I had to pay $5 just for the outside rim to my sim card but with any and every phone company they give you your entire sim card so you can switch phones and make the sim bigger or smaller to fit.. They want you to pay for hotspot when hotspot should be free and even if not I should be able to use my unlimited data on my hotspot but I have to drop my data plan just to have hotspot.. People please if you work hard for your money please dont waste it at Cricket

Th
Review №35

Please do not shop at anything Cricket they are the most horrible cell phone company that Ive ever worked with I had a track phone in 2001 one that had better service for better prices. I payed for the plan but didnt pay for the phone which I should have but even still I shouldnt have to deal with my phone being slow when I pay 110 a month for two lines I understand the phones are supposed to slow down after you use your data but I should still be able to use my phone for things other than already downloaded games and writing notes how fun is that. And then when I call to Complain one person hung up and the other person from CUSTOMER SERVICE didnt do a damn thing to help me. And on top of that (NOT ONE TIME HAVE I EVER SPOKE WITH SOMEONE FROM AMERICA WHICH I CAN UNDERSTAND AND CAN UNDERSTAND ME) I always have a very hard time making a payment and if I do it a 12 am I have to wait till 6Am for my data to speed back up. The phone they gave me wont download any files it barely downloads music and alot of it is Because CRICKET WIRELESS HAS A VERY SLOW COMPANY and I dont just mean the internet. If you shop at cricket and you cant afford the most expensive plan with the most expensive phone you will highly very pissed off and disappointed. So just go to Boost Mobile or even family mobile with Walmart.MAYBE YOU CAN TIE A STRING TO TWO CANS AND GET BETTER SERVICE...

L
Review №36

Why isnt eeveryone switching? Great price with great coverage.

Na
Review №37

Great service and the sales person was very pleased

Ch
Review №38

Amit is awesome! any problems, hes for you covered!

Kr
Review №39

Had a great experience

ch
Review №40

Great service to have

ka
Review №41

These chackasses just tried to tell me I have to pay an upgrade fee when purchasing from them. Guess what? Ill buy online and avoid your fee. Avoid them at all costs.

Ja
Review №42

Nothing like what I expected

je
Review №43

Switched to Cricket and got my new LG stylo 3 for $19! And they bundled my accessories to save me more $$! Thanks Amit for all your help!

Ch
Review №44

Very good service

Li
Review №45

Very good service

Re
Review №46

Crickets...good job with mama

Sh
Review №47

Well have great service but every time I go the doors are locked but the sign says open been sitting in the parking lot for about 40 minutes now, that needs fixed or turn your open sign and put a note on the door, ridiculous!!!

Ke
Review №48

Good service

St
Review №49

Nice service

co
Review №50

Good deals

Bi
Review №51

Always takes care of us.

De
Review №52

Love this place

Br
Review №53

Excellent

da
Review №54

Very cheap and good.

Information
48 Photos
54 Comments
4.2 Rating
  • Address:3614 Belmont Ave, Youngstown, OH 44505, United States
  • Site:https://cricketwireless.com/stores/ll/US/OH/Youngstown/3614-Belmont-Ave
  • Phone:+1 234-254-8518
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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