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Service & Parts - Chrysler Dodge Jeep RAM
57909 Twentynine Palms Highway, Yucca Valley, CA 92284, United States
Appearance
Service & Parts - Chrysler Dodge Jeep RAM
Comments
Pe
Review №1

I only gave a one star because 0 stars was not a possibility. I dropped my jeep off yesterday, not knowing they would be keeping my jeep all day without working on it. I informed the guy that the jeep was my only ride and I was from out of town. I was told there was an enterprise in town. On the other side of town. I walked in a town I didnt even know, in a desert town, 4.5 miles to enterprise. Just to not be able to get a service number from Dodge, from the warranty, because they had yet to diagnose the vehicle. Since Im an out of towner, I needed a credit card which was not with me because it was back at the hotel, with no way to get there. Never had I ever had an experience as such. Its not like my husband could come to my rescue when he was in a training on base in 29, which is where I drove from to take the jeep to Dodge, where he could not have his phone. Worst experience from a dealership I have ever had. Sad part is, I still have to allow them to service my vehicle when I truly am having to have them be the ones I have to give my money to. A drop off from 9am that was scheduled days prior. I literally didnt get home till 9pm. Stranded in a town I did not know, nor did I know anyone. I truly dislike this dealership and loathe that they are the ones who still have to have my jeep and fix its issue.

mi
Review №2

This dealership is a fantastic place to bring your Chrysler vehicles too, they did a great job and very friendly staff.

Pe
Review №3

EXCELLENT prices, easy to work with, pain free experience.Some people may write a review & just throw some buzz words out there. All these & more apply to Yucca Valley Chrysler Center. I searched high & low to find a good deal & it lead me straight to these guys.I worked with Russell Cordell & can’t say enough good things about him. You can’t go wrong with him. Don’t let the small town fool you because their prices beat anything I found in all of LA. The owner was even kind enough to check in with me while I was waiting to complete the transaction. A nice hometown touch you won’t get at the big city dealers.When it comes to purchasing your next vehicle, go to Yucca Valley Chrysler Center & you will be pleasantly surprised, guaranteed! Honest review from a satisfied customer

Ma
Review №4

Great customer service! Looked busy with all the cars in front of the service department but was greeted right away as I went in and helped right away!Thank you to all!

Am
Review №5

Hope the new owners can turn the customer service around.. New Service Manager handled the issue and I was very thankful.

Na
Review №6

Friendly clean facilty

Br
Review №7

No go there plz

Be
Review №8

Friendly staff, Great service and quick. Always recommend

Ro
Review №9

Great hassle free service.

To
Review №10

Friendly and helpful

Do
Review №11

Good service ..got me back on the road ... Danny Ramos was awesome...

Jo
Review №12

WAY to long for an oil change :(

Information
1 Photos
12 Comments
3.8 Rating
  • Address:57909 Twentynine Palms Highway, Yucca Valley, CA 92284, United States
  • Site:https://yuccavalleychryslerdodgejeepram.com/service-department/
  • Phone:+1 760-228-1818
Categories
  • Auto repair shop
  • Auto parts store
  • Oil change service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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