This is a amazing place! My experience here was wonderful! The Dr was very pleasant and knowledgeable and he helped me with my hearing aid the microphone wasnt working and he got it to work for me and now I can hear again! Im so happy! I am going to buy a new hearing aid from here since my current Starkey hearing aid is 6 years old and I am so looking forward to getting this done here! Thank you so much for caring and helping me today! I recommend hearing works!!!
What a great office! My aunt’s first visit at Hearing Aid ear was such a great experience. Rodrigo Uribe is so knowledgefull and helpfull. and made us feel welcomed and comfortable. We never felt rushed he took the time to explain everything to us. We are so happy we decided to come in and definetly recommend your office.
A big thank you to Dr. Rodrigo for his genuine care and professional knowledge that has tremendously helped me. He is very patient. He corrected my hearing problem and it has proven to be great relief.Thank you again. I recommend him highly.
Great, caring service. When it was time for my dad to purchase new hearing aids, we decided to stay with Rodrigo who already knew my dad’s hearing issues. No reason to look elsewhere for new aids. The office is friendly and very efficient.
Very good service by Rodrigo Uribe. He went the extra mile to send my hearing aid back to Minneapolis to get it to fit perfectly. I am very happy with my hearing aids and the service that I received.
Dr Ostolaza reprogrammed my restaurant setting on Thrive to reduce background noise. She was extremely knowledgeable patient and professional and possessed excellent interpersonal and communication skills. When I went out to dinner last evening the background noise was substantially reduced. In short she did a great job.
Hearing Works provides great hearing aids and very good customer service. The manager is friendly, knowledgeable and easy to get along with. I would highly recommend it to anybody who needs hearing aids.
Excellent in every professional way! Only wish more businessed did the same. A real joy to experience this first hand
My husband received his new hearing aids from Hearing Works and is very pleased as I am also. Exceptional professional and personal care from Rodrigo. Highly recommend Hearing Works
I initially consulted my primary physician on the high pitch sound I was experiencing in both my ears. In order to assist in his diagnosis and treatment, my doctor provided me a referral to obtain a hearing test. I contacted my health insurance provider to obtain authorization for the hearing test and providers in their network.After a lengthy review, I choose Hearing Works. I called for an appointment and spoke to a very pleasant company representative who scheduled my appointment. She also informed of the documents that I would have to fill out and asked if I would arrive shortly before my scheduled appointment.Upon my arrival, I received a patient questionnaire to complete from the same company representative that I spoke to on the phone. She had clearly marked the areas on the forms where I needed to fill in the needed information. I was a little apprehensive since I had not had a hearing test since I entered the U.S. Army in 1980, but she definitely made me feel at ease.Within 5 - 10 minutes of my arrival, the hearing specialist Rodrigo came out to the waiting room, introduced himself and brought me back to the examination room.For over an hour, Rodrigo performed an array of hearing tests. His vast technical knowledge and experience were evident as he conducted these tests.Throughout these tests, Rodrigo made sure that I understood the test requirement through his use of clear and concise instructions.After all the tests were completed, he uploaded my data and reviewed the results on a large TV monitor. As he discussed the results, I often asked questions which were easily answered.More importantly, these comprehensive results will enable my primary physician to begin to ascertain the potential cause for the high pitch noise in both my ears.Rodrigo is very amiable and a delightful conversationalist, which made visiting his office a pleasurable experience. Upon checking out, I already made my next follow up appointment.If you are experiencing a hearing issue or just need a hearing test, I highly recommend obtaining an appointment with Rodrigo.
I am not comfortable yet with the hearing aids. They are very uncomfortable right now but I think I will get use to them. The staff is great, very helpful and very patient with me.
Rodrigo Uribe does a great job of taking care of my hearing needs. He explains everything completely and is very professional towards his customers. I have been going to him for the past 3 years and have been very happy with my experience at Hearing Works of Ft. Myers.
I, like so many people, have moved to SWF and had been looking for a Starkey provider. My hearing aides were getting older and I was looking For newer models and I hadn’t been tested for about 7 years! I was very happy to find Rodrigo Uribe! He gave me a complete hearing test, and showed me what’s new in hearing aide technology! He is extremely knowledgeable and has a friendly, patient demeanor. I’m looking forward to following with him for my hearing issues!
MY HEARING AIDS WERE NOT FUNCTIONING PROPERLY AND THAT IS A SOURCE OF PANIC AND FRUSTRATION FOR ME.ROD WAS EXTREMELY HELPFUL. WE DECIDED ON A HEARING EVALUATION TEST, THAT WAS A GREAT IDEA. FROM THERE HE CLEANED AND RAN AN UPDATE. AFTER THAT, HE CONTINUED ON TO THE BEST PROGRAMING OF THESE DEVISES THAT IVE EVER HAD. I AM SO GREATFUL FOR, NOT ONLY HEARING AGAIN, BUT HEARING EVEN BETTER. MY EXPECTATIONS WERE EXCEEDED. THE YEAR LONG MAINTANECE PLAN WAS A LOGICAL MOVE FOR ME. I WILL SEE HIM AGAIN IN JANUARY AND THEN IN APRIL, COTS COVERED BY THE PLAN.VERY HAPPY NOW.
Very efficient. Done in 5 minutes. He said if there are any problems, contact him and he will fix them.GeorgeWilloughby
Rodrigo is fantastic! He selected an amazing set of hearing aids for my Husband and has spent countless hours making sure they fit and operated flawlessly. Rodrigo has always made time for us whenever we had questions or needed adjustments completed . If we could give more than a 5 star review we would!
Dr. Uribe and Susan are great! They are both very welcoming and make you feel at ease. Dr. Uribe is very intelligent and takes the time to answer all of your questions and makes sure you fully understand all of your treatment options. It is easy to see that he really cares about his patient! HIGHLY recommend!!!
Very clean professional office very efficient and explaining about hearing aids
Susan, is the best! She called to confirm an appointment and I told her of a problem that I was having. No one was in the office that day but she told me to stop by and she would see if she could help. Well, Susan saved the day because my hearing aid needed a new receiver on it that was ready to fall off. A+ Susan. Thank you for your help!
Staff is professional, polite, and efficient. Rodrigo is knowledgeable, thorough, and helpful. He knows his products and how to apply and adjust them, and he listens to me. Very pleasant guy.
My hearing aids are working really great. At first we had a very difficult time getting the aids to connect with the Thrive app. Once got past that problem things are working well. Rodrigo has been very patient with my lack of technical expertise. I am hearing much better and very thankful.
Rodrigo is great. He really takes time to listen and understand any problems and concerns we have. He offers constructive advice and demonstrates until the problem is resolved. We would not go anywhere else. He’s great as is the staff. Bob and Peg Kleckner
The friendliest and most professional of any I have known work at Hearing Works. I should know...I have been dealing with them for 15 years!
The Dr who works there is amazing, friendly, knowledgeable and takes his time with you.
Our experience has been excellent with technicians and office staff. However, you really do need a good IT person to fix your website and other IT problems.
Great people and products. Rodrigo is super.
Very thorough